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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
Complaints 724
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+91 11 4987 8888
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8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints page 20

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R
Rajeevwadhwa
from Surat, Gujarat
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Regarding my parcel tracking number - 713527786

Address:Surat, Gujarat, 395001
Website:www.etcacademy.in

Dear team,

On 25th nov 2016, my parcel of 2kg weight is couriered from bhiwani haryana to surat gujarat. last 6 days tracking information showing that parcel is received at airport hub-ondot (del) but not forwarding from that location. we are not receiving any update from on-dot couriers and cargo.
Company officials are not proving any information why the parcel is not forwarding from that location....
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Address:Gandhinagar, Gujarat, 382028
Website:www.corpbank.co.in

Dear sir
I sent one courier from Ahmedabad to vizag ..after several days product didn't received at vizag ..I trace it out and called at vizag ..he said that courier is pending with him ..u come and collect otherwise I am returning this product..I said it's not possible to come and collect..so u return my product..after several days I again checked it's status it's showing in vizag ..again I called them to return my product..and after...
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Address:Pune, Maharashtra, 411015

Worst service ever had with any courier company... Doct no.[protected]... Delivery boy not picking call, kharadi branch person put up his hands in helping for delivering the courier. It contains documents which are needed on urgent... Courier deliver boy name patil.. Contact no. [protected]... Need action on this... Definately never recommend any1 for ondot courier... Worst service... Branch saying that we don't deliver in that area, then...
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P
Pattem Ravi
from Hyderabad, Telangana
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Courier not received

Address:Hyderabad, Andhra Pradesh, 500090

On dot courier tracking
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[protected]
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Your parcel information
Summary: date: 31/10/2016, 09:54 service location: hyderabad-ondot - (Ap) shipment status: forward to balnagar (Hyd) - [protected]/[protected]

Details:

1 - date: 30/10/2016, 13:52 servicelocation: hyderabad-ondot - (Ap) shipment status: received from...
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B
Bandana thskur
from Dalhousie, Himachal Pradesh
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Non delivery of courier

Address:Chennai, Tamil Nadu, 603203
Website:On dotcourier

Sir/madam
I couriered my Daughter I Chennai her clothes &. Other items by on dot courier 1st Nov from mukerian by tracking no[protected] but after tracking I found d that it is still it is received by Chennai courier on 5th November but not delivered yet .I paid extracharges to delivered it timely but still not deliver as she is need of clothes for college function kindly check it for fast delivery...
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R
rahul8071
from Delhi, Delhi
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Courier Agency Not Delivering Courier

Address:713321
Website:Maruti Couriers

Dear Sir/Mam,

This is a followup complain with regards to my previous complain made on 22nd October 2016.

I want to register a complaint regarding a courier service named "Maruti Couriers, Andal(West Bengal)". I shipped my courier on 10/10/2016 from New Delhi.
The courier service used was ON-DOT Couriers. I fetched the numbers of Kolkata and Burdwan Centres. And from them i came to know that my courier...
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M
Mehar Marketing
from Mohali, Punjab
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Courier not delivered

Address:New Delhi, Delhi, 110005

Date - 21.10.2016
Awb no.[protected]

Despite of our repeated reminders to various branches of your office our courier has not reached the destination i. e. vanesa care pvt. ltd., 18 ground floor, pusa road, new delhi-110005 ph.[protected]

We have been communicating at the no. [protected] but till now we have not received any satisfactory response. kindly do the needful at earliest as we are loosing a...
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S
sony 1612
from Delhi, Delhi
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Consignment no 640620324(On dot Courier missing)

Address:Angul, Odisha, 759122

Consignment No[protected] which is send through on dot courier on dated 13/10/2016 still not received. in this parcel contain very importatnt document. after telephonic talk with on dot representative no satisfactory reply.

No current updation shown after 14/10/2016 while tracking

this consignment is despatched though on dot courier from himachal pradesh to Bhubaneswar on dated 13/10/2016 .....
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R
rahul8071
from Delhi, Delhi
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Shipment not delivered

Address:New Delhi, Delhi, 110059
Website:ondot.co.in/index.asp

Dear sir/mam,

I want to raise a complaint against on dot couriers. I had sent my shipment on 10th october 2016 through one of their franchises named "ayush express, uttam nagar, new-delhi-110059".

I had some important documents to be sent for registry and bank accounts but still they haven't delivered my documents. They have provided me a very pathetic service and my important work has been delayed due to them....
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M
mansin13
from Bengaluru, Karnataka
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Courier not delivered

Address:Pune, Maharashtra, 411001
Website:On DOT Courier & Cargos

Hi team,

I have sent a courier from jalandhar punjab to pune pimple saudagar onn 13 oct. Till now the courier is not attempted for delivery.Online i am checking Its showing from 16th its in Pune Hub -Intransit. POD number is[protected].Its second time that courier is not delivered on time by ondot.Really pathetic services you guys are providing to the customers.Kindly check very is the gap and resolve i will be highly thankfull.br...
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P
Pratyush Garg
from Delhi, Delhi
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Theft from the Consignmet

Address:Mathura, Uttar Pradesh, 281001

This is a complaint regarding my consignment number[protected] from On-Dot Courier services, that was booked under express delivery to be delivered in Pune dated :[protected]Monday) and was assured by the manager of Mathura branch of On-Dot to be delivered by Wednesday or Thursday(5/[protected].
The failure in the attempt of delivery of courier caused huge inconvenience as it was an urgent courier to be delivered. In the online track...
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Address:Jaipur, Rajasthan, 302019

This is totally unexpected that you will update wrong status of website for tracking on courier status, this was really very urgent parcel and still not delivered by you.

POD No. is[protected] Dated 8th Oct 2016
Jaipur to C-445, Chittranjan Park, New delhi-19

I have paid Rs. 600/- for that parcel but not satisfy with customer care service number behaiviour with client( OKhla, New delhi- Number- [protected]).br...
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M
mg91
from Abohar, Punjab
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Negligence and very poor response

Address:Chandigarh, Punjab, 160025
Website:ondot.co.in/index.asp

I got a call 4 days ago from an unknown no. That your courier is with us, we don't have any service to your area so where shall you deliver. I replied "are you coming on today for delivery" they replied we will come on tomorrow not today. I replied " ok fine. Please call me on tomorrow before leaving. I will tell you exactly where i am and pickup the courier. Thereafter from last 4 days i didn't received any call. I called to the same no....
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K
Kulpreet Arora
from Boisar, Maharashtra
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Courier not delivered

Address:Mohali, Punjab, 160071
Website:Ondot.co.in

Hi,
I had booked one courier from Mohali to Karnal from your agent in Mohali on[protected] but unfortunately it was not delivered yet and not able to track online.I had been following your agent but he is not responding in a proper manner, moreover he is not picking my call and not giving any deadline for the same.Please help.
Please help.
AWB no[protected]...
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N
nishajazz
from Delhi, Delhi
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Product not deliverd

Address:Chandigarh, Punjab, 160036

Hey i have given an order to ustill its not deliverd and the docket no is[protected] and address is sanjeev khurana, sec227, 1st floor, sec 40 d, chandigarh160036 and mob no is [protected] pleaserevert mee fast its orderby 30 sep n its already 9 days still not deliverd please do its fast its urgent plaese get back plseses revert mee its really so urgent...
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S
sv1987
from Agra, Uttar Pradesh
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Not recd my one parcel to my party

Address:Meerut, Uttar Pradesh, 250001

Dear sir/mam
Ir i gave two parcel from my factry on 19th sep 2016 on ondot courier at ghaziabad branch. but only one parcel was recd on 01 oct 2016 to my party. till then my another parcel is not recd to my party and i m calling to the manager regularly. but not satisfied.
Lr no is[protected]
Party name:-sri krishna traders kachiguda hydrabad
Sender: star bags and co. meerut...
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Address:Lucknow, Uttar Pradesh, 226013

My friend from aligarh sent me a parcel on 19/9/2016. Till date i have not received it at my lucknow residence. It contains some very important papers. Now, when i called them they are saying that your area is "no delivery zone." so we cannot deliver it to your area. You have to take it from our office.. What kind of irresponsible behavior is this. You should have told us before. We would have gone to some other courier service which delivers...
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Kasif Kashif
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does not deliver courier and forwarded to dtdc

Address:Agra, Uttar Pradesh, 282001
Website:www.ondot.co.in

I booked a courier on 10-sep-2016 from agra at laxmi cargo & courier branch of on-dot courier & cargo.in the package there was a mobile phone worth ₹1450 which was to be delivered to gurgaon at snapdeal's ware house the shopkeeper gave me a receipt of ₹425 with awb no.[protected] and i paid.

But next day my courier was unable to tracked then i go to laxmi courier & cargo shop the shopkeeper told me i that on-dot forwarded...
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J
jagriti_jain
from Bengaluru, Karnataka
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369441392 - Food stuff taken out and received courier in poor condition

Address:560078

[protected] Food stuff taken out and received courier in poor condition

On the On dot website also - it clearly says - Reached in open condition, and also from the Cardboard box I can see the cuts made and the food stuff taken out. The overall box should weigh around 3 Kg and the stuff I have received is 1.5 KG, homemade sweets is taken out, and 1 box of sweets not present at all in the packing.

Never to trust...
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S
Suresh NV
from Hyderabad, Telangana
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Not yet deliverd

Address:500081

HI,
Sep9th I have booked the courier to tirupathi kenadey nagar

Courier No:[protected]

Till now not reached. almost 10 days over not yet delivered what sis the use of this service..I inquired where I booked the courier they are not responding properly..giving different phone numbers ..even i called those number no use..

Waste courier service....
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