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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
Complaints 718
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142
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On-Dot Couriers & Cargo reviews & complaints page 23

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I
indu@143
from Delhi, Delhi
May 3, 2016
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Address: 132114

Dear concern,

I have dispatched a courier pod no[protected] address: sunderam business services
B1 1st floor ashar it park road no 16 ambika nagar
Wagle estate thane w
Maharashtra pin 400604 via
On dot courier on dated on[protected] but till date not dilevered,
& i have again despatch a courier pod no is[protected] on the same address but till date not dilevered so, kindly resolve the issue on urgent basis.
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.

Ondot Courier — Bad behaviour and failure of courier services

I have couriour to sohana with Pod No[protected]. it was returned due to non service area .but Ludhiana dealer has lost my courior.please guide
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    M
    manoj1024
    from Sonipat, Haryana
    May 2, 2016
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    Address: Gurgaon, Haryana, 136118
    Website: www.ondotcourier

    I have sent one courier to Mr.Ankit gurgaon[protected] Docket number) by on dot courier as on 25th April but it's still not delivered. When i checked it's still at Gurgaon on dot office .I called at [protected] mobile number person replied we will not courier at gwal pahari as service is not available for same. When i asked why were you accepting courier if it's not deliver to destination location then he replied it's not my duty you need to check with chandigarh team. Now after 4 days they are returning courier to chandigarh and behave very rudely.i requested by mail and phone but no support. it's totally harassment to customer and way of talking is pathetic.
    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
    Docket no..[protected].docket[protected]

    still not found

    On Dot Couriers — not delivered

    sd finance document [protected]
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      C
      Coolex Industries
      from Mohali, Punjab
      Apr 30, 2016
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      Address: Chandigarh, Punjab, 160017

      I booked a courier from Chandigarh to Mumbai docket No[protected] on 23rd of April 2016 with instructions that this courier contains important financial documents to be delivered on priority.

      Till today i.e. 30th April 2016 the courier is not delivered at the address with repeated requests as well as visits to their local office.

      Further delay will occur financial liability to sender.

      Please provide me details and receiving of documents ASAP.

      Coolex Industries
      Rajesh Kaul
      [protected]
      On-Dot Couriers & Cargo customer support has been notified about the posted complaint.

      On Dot Couriers — Non receipt of courier

      Docket No[protected]

      On Dot Couriers — Courier not delivered and stolen

      On dot courier company is cheater courier company they do not deliver any parcel and say packet got stolen please take some action against them to stop this fraud work.

      On Dot Couriers — non-recipt 2 itema-clocks--tracking no.e50443879

      i placed order for 2 clocks with SHOPCLUE tracking no.e5043879 uptill now, i have not got products pl.contact me at [protected], [protected] ichhponani Godhra-389001

      On Dot Couriers — On Doc Courier: Tracking no 910704261 is not delivered.

      I have ordered a checkbook from axis bank noida which is not delivered yet. People in On Dot Courier is hardly picking the phone and whenever a they pick phone then they keep saying it will be delivered by end of day.

      Complaint of delayed courier - Comment #2407468 - Image #0

      not receiving my coureir

      docket no...[protected]...courier lost first by the ondot courier company and second one again send by the cara designing house not receiving yet ..or tracking also not done ..gives the server problem and error also...
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        A
        atulghatage
        from Pune, Maharashtra
        Apr 26, 2016
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        Address: 411041

        Sir
        I am from Pune and had ordered DishTv connection from CompareDTH.com online Also Payment was done online.CompareDTH/DishTv had advertised Free Sports Shoe with a connection for which we had to pay courier charges which i paid.They had Promised delivery after 25 Days but even today i have not got the Parcel. I received a mail few days back giving me courier details . I checked on line is as follows:-
        Shipment Tracking

        [-][protected] Forward To PUNE HUB OFFICE[protected]/[protected] In Transit
        Area of Services & Status Details of Shipment
        Date Service Location Shipment Status
        6/4/2016, 00:45 KIRTI NAGAR HUB (DELHI) Forward To PUNE HUB OFFICE[protected]/[protected] In Transit
        6/4/2016, 00:13 KIRTI NAGAR HUB (DELHI) Received From SAHIBABAD (UP) - [protected]/[protected]
        4/4/2016, 15:14 SAHIBABAD (UTTAR PRADESH) Forward To KIRTI NAGAR HUB (DELHI[protected] In Transit
        4/4/2016, 15:04 SAHIBABAD (UTTAR PRADESH) Received From SAHIBABAD (UP) - [protected]/[protected]
        After which contacted Pune On Dot Office[protected] they told me that the parcel had come on the 8th of april and went out for delivery But there is no signe of it.Till today i have not received my parcel the only reply i get is the courier boy must have misplaced it.Let me know what should i do even after payment is made i do not receive the parcel.
        Atul A.Ghatage
        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
        very poor service and response .. no body is responding on customer care contacts . everybody should avoid to use important documents through "on dot" courier pls.

        Parcel not received even after 25-20 Days - Comment #2383348 - Image #0

        On-dot Couriers & Cargo — My courier not yet delivered

        I couriered some personal documents on 9 may 16 through docket no.[protected] at address " Awanish sharan, HR head, A-37, tata tele business par. sector 60 . NOIDA india, but it could not be yet delivered.

        Parcel not received even after 25-20 Days - Comment #2387652 - Image #0

        On Dot Couriers — Parcel neither delivered nor reached back to me

        I booked a parcel with AWB NO.[protected] on[protected] to haridwar. This parcel neither reached to the destination nor it came back to me. I want the parcel back with compensation.

        About rude behaviour of customer care

        My brother sent books from dhule to gaziyabad by this pathetic courrier service.they are charging more than safeexpress and refuse for home delivery because we are staying on fourth floor..customer care is also equally pathetic not normally talking also.suggestion for users do not use this hopeless service
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          S
          southasian
          from Kapurthala, Punjab
          Apr 23, 2016
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          Good afternoon sir/mam I want to say that my Clint book courier and awb no[protected] south Asian electronics Devi ji road bhabhua Bihar. Sir I was waiting to receive my parcel, that time I didn't try to contact because I thought after receiving your branch staff they will be ring me. But after long time I was just angry on my Clint they told me to ask ondot courier branch office. I called before one day means 22april 2016 your staff say here is nothing for south Asian electronics again I repeat next day same things happened. Then I checked through net show me received Sasaram then called him and tell him you received my parcel 14april2016 and your are confusing me . He speak loudly and irritating me then I complained main office they all are using same language. I think they don't use do this ltd to serve the people they are fake. Using this service I lost my time my money . Due to your staff my client book two time same things but up to I didn't receive anything. My second awb no[protected]. I think at least head office staff will be solve my problem but they all are much more irritating. They only give us problem. I called this no in head office Delhi [protected]. When I said plz solve my problem otherwise I will report against you, he react me and say go and do I don't care, I thought what a system of ondot courier. Now I never want to take any service. If anybody will be obliging to my problem try to understand ur worker which is destroying ur dreams
          future of ondot courier.


          Anurag Mehta. Contact no [protected].
          +1 photos
          On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
          Because I need it urgently they book again. I think being a chairman of this system you should have to take a strong action( against Sasaram staff and Delhi head branch). Because of misbehaving me.
          One courier (consign no.[protected] send from delhi to panipat on 27.01.2016 but till date it has not be deliverd.
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            K
            Kapsh
            from Surat, Gujarat
            Apr 19, 2016
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            Address: Surat, Gujarat, 395010
            Website: ondotonline.in:9090/index.asp

            This compony.. One number fraud and chitter compony.. Because we have long time exprience... And many parcel thif and not delivery and not any answer in any office contec number.. All are fraud... So please know public this ondot courier compony is big chitter.. And we have fir on ondot courier compony.. We have open challenge ondot courier if you (Ondot courier) not froud and chitter so seen proof on post..
            We write some tracking no-
            [protected]
            [protected]
            [protected]
            On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
            This compony..One number fraud and chitter compony..Because we have long time exprience...And many parcel thif and not delivery and not any answer in any office contec number..All are fraud...So please know public this ondot courier compony is big chitter..And we have fir on ondot courier compony..We have open challenge ondot courier if you not froud and chitter so seen proof on post..
            We write some tracking no-
            [protected]
            [protected]
            [protected]
            no any call receive and not give me answer any customer care number at last 15 days..so please urgent action on ondot courier..
            No any call receive and not give me answer any customer care number at last 15 days..so please urgent action on ondot courier..
            track no[protected]
            [protected]
            [protected]
            [protected]
            [protected]
            etc...all parcel in chitting with me...ondot courier surat new sardar textile market...
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              M
              mandeep84
              from Delhi, Delhi
              Apr 18, 2016
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              Address: Chandigarh, Chandigarh, 160022

              I have sent some important documents on 13.04.2016 though ondot courier service with awb no[protected] from chandigarh to muktsar, pb. Courier needs to be delivered in a day time. It has been six long days and status is still in transit. No one from company including customer service number is attending phone to tell the status.
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                R
                raj3abhi
                from Amritsar, Punjab
                Apr 5, 2016
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                Address: Hamirpur, Himachal Pradesh, 177001
                Website: ondotonline.in:9090/TrackResult.asp

                The details of the courier sent to flying machine (Bangalore) are as follows:

                Shipment tracking

                [-][protected] retrun to origin, reason: no service for destination
                Area of services & status details of shipment
                Date service location shipment status
                5/4/2016, 14:37 kirti nagar hub (Delhi) retrun to origin, reason: no service for destination
                5/4/2016, 13:15 kirti nagar hub (Delhi) forward to kirti nagar hub (Delhi[protected]
                5/4/2016, 12:56 kirti nagar hub (Delhi) received from airways courier(I)pvt ltd[protected]/[protected]
                31/3/2016, 10:57 airways courier (Bangalore) forward to kirti nagar hub (Delhi[protected] in transit
                26/3/2016, 18:53 airways courier (Bangalore) shipment on hold, reason: consignment revd in dmag condition
                26/3/2016, 18:51 airways courier (Bangalore) received from airport hub (Delhi[protected]/[protected]
                25/3/2016, 11:07 airport hub (Delhi) forward to airways courier(I)pvt ltd[protected]/[protected] - in transit
                25/3/2016, 01:24 airport hub (Delhi) received from kirti nagar hub (Delhi[protected]
                24/3/2016, 07:08 kirti nagar hub (Delhi) forward to airport hub (Delhi[protected]/[protected] - in transit
                24/3/2016, 07:03 kirti nagar hub (Delhi) received from ambala (Haryana[protected] / 4007971
                24/3/2016, 00:42 ambala (Haryana) forward to kirti nagar hub (Delhi[protected] in transit
                23/3/2016, 03:59 ambala (Haryana) received from odc services(Hamirpur)-[protected]/[protected]

                Now the courier is returning to the origin. Why they picked up a courier with destination outside their service area?
                Either they should deliver it or get it delivered.

                Also if the courier was damaged will the courier contain both the products or what if something was removed from it. As their is nothing like weight or no. Of items mentioned on the receipt(Image attached)
                +1 photos
                On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
                The question now is that how to get refund from ONDOT as they picked up a parcel whose destination was outside their service area. And still they have not delivered the courier back to me(Image attached).

                Courier not delivered even after 15 days. - Comment #2353667 - Image #0
                The courier has not yet been delivered to me. Kindly inform the status of courier and refund policy as in this case Ondot is completely at fault.
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                  D
                  Danagan
                  from Mumbai, Maharashtra
                  Mar 31, 2016
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                  Address: Kullu, Himachal Pradesh, 175131
                  Website: on dot

                  [protected] is dispatched on 21.03.2016 but not delivered till date
                  On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                    M
                    manjeetmin
                    Mar 30, 2016
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                    Address: New Delhi, Delhi, 110051
                    Website: www.ondot.co

                    Docket no[protected] is posted from Rasra (U.P) to New Delhi on 21 March 2016. till 30th March 2016 not getting my parcel. Customer care not reply regarding courier service they always say that contact preet vihar branch and preet vihar branch not giving any reply.kindly support
                    On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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                      S
                      Sahil Attri
                      from Delhi, Delhi
                      Mar 22, 2016
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                      Address: 143001
                      Website: www.axisbank.com

                      We have dispatched a courier with pod no. ‪6391 743 53‬ on[protected] from Pathankot to Amritsar.But as on 22 March it is still not delivered . Our daily operational work is hampering due to this.
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                        C
                        Casinoite
                        from Jaipur, Rajasthan
                        Mar 22, 2016
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                        Address: New Delhi, Delhi, 110009

                        There is a parcel coming from moradabad to new delhi, docket no is[protected]. 20 days gone but parcel is not delivered and not communicate. when i connect them through call then do not take any action and also talk in abusive way, this is too much, worst courier in the world. kindly resolve my issue, if you guys also not resolve then what is the benefit to submit a complaint.
                        +1 photos
                        There is a parcel coming from moradabad to new delhi, docket no is[protected]. 20 days gone but parcel is not delivered and not communicate. when i connect them through call then do not take any action and also talk in abusive way, this is too much, worst courier in the world. kindly resolve my issue, if you guys also not resolve then what is the benefit to submit a complaint.
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                          A
                          arju619
                          from Delhi, Delhi
                          Mar 21, 2016
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                          Address: Srinagar, Jammu and Kashmir, 190010
                          Website: On-Dot Couriers & Cargo

                          Hello,
                          I purchased a product from Amazon, Seller sent the product through ONDOT courier service.
                          Courier Guy asked me for extra amount of personal tax as he was trying to make me fool.
                          But I contacted Seller at that time, seller said that i need not pay extra amount to him till then he was gone.
                          My question to you is why do u hire that kind of people who don't know how to behave with customers..
                          i don't know Name of that Courier guy. but his phone number is [protected].
                          product Tracking #:[protected].
                          Location Srinagar (J&K)
                          Thank you
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                            M
                            manpreet singh sekhon
                            Mar 20, 2016
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                            Address: Faridkot, Punjab, 151203

                            Dear sir.
                            I sent the courior through on dot service on 5 march 2016 faridkot to ludhiana shri ram city union finance pvt ltd. Bhai than singh chowk opp. Bank of baroda. But my courior not deliver their to till date also. Courior employes says we sent your courior on 7 march monday
                            Pod[protected]. And the trasing show in ambala and bathinda. But they both have no knowledge about this. Sir i have private job. In this courior i have files about 1.50 lakh of bussiness. Pls contact me. [protected]


                            Please find this courior as soon as possible
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                              V
                              vdawar123
                              from Mumbai, Maharashtra
                              Mar 8, 2016
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                              Address: 110089
                              Website: Ondot Couriers

                              I have not received my courier. When I checked on the website it says that the packet was delivered however I have not received anything. I tried to contact the dealer who was not ready to take any ownership and was arguing with me instead. Finally he said that the courier boy is not picking up the phone so my packet cannot be delivered and asked me how to settle this. I requested him that I need my packet since it had some important documents.
                              Finally he said that packet can’t be delivered and advised me to complaint wherever I can. I talked to him on Mobile# +91-[protected] this. Also, I have all our conversations recorded and I can send the same to you for your further perusal .
                              Could you provide some urgent help on this matter as it had some important documentation which I need to use by end of this week

                              Upset,
                              Vishal Dawar
                              [protected]
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                                J
                                jagdish padhalni
                                Mar 7, 2016
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                                Address: Nainital, Uttarakhand, 263139

                                Sir courier docat no[protected]dt01/03/2016 from ambala to haldwani has not been received so far. I am not able to get the correct information from you office at haldwani or ambala . The courier contains documents which need to be submitted to govt dept. The delay in submission will attract a penalty.
                                You are requested to locate this mail and arrange to deliver the same by 08/03/2016. The company will be responsible for the losses suffered by me due to non / delay submission of the documents.
                                I have many time tried to contact your customer care on tel no [protected], no one is attending this number

                                .
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                                  Govind_Mali
                                  from Chennai, Tamil Nadu
                                  Mar 2, 2016
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                                  Address: 400072
                                  Website: ondotonline.in:9090/index.asp

                                  I sent parcel from Chennai to Sagar Tek Plaza, Sakinaka, Mumbai on 22nd Feb 2016, but the parcel( Docket No.:[protected] is not yet been delivered. Its containing very important documents and my client need it badly. It has been sent to delivery person on 26th Feb ()and i keep calling them from Monday(29th Feb) and they are giving very stupid reasons.
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                                    S
                                    Smartyrahul
                                    from Mumbai, Maharashtra
                                    Mar 1, 2016
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                                    Address: Jaipur, Rajasthan, 302015
                                    Website: www.ondot.co.in

                                    I send caurier from jaipur to S N Logistic Pvt Ltd. Address,
                                    PLOT NO 319, VILLAGE BHARTHAL, SECTOR-26, dwarka, new delhi 110077.
                                    On[protected].
                                    But still it is not deliverd please solve my problem.
                                    +1 photos
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                                      R
                                      rishisood1979
                                      from Mumbai, Maharashtra
                                      Feb 24, 2016
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                                      Address: 175131

                                      Parcel pod no[protected] sent from manali hp to uttam nagar delhi dispatched on 16.02.2016 not delivered till date . iam following up since last 5 days but no revert. recipients contact no also mentioned on parcel
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                                        T
                                        tandonankit84
                                        from Delhi, Delhi
                                        Feb 10, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201009
                                        Website: ondotonline.in:9090/index.asp

                                        MANISH[protected]
                                        [protected] Ashish, these are two contact people at ondot courier office in Kanpur (Uttar Pradesh) who despite of all requests have turned deaf, I couriered a medicine and its still not delivered at the destination, no help provided,
                                        On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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