On-Dot Couriers & Cargo Complaints & Reviews

Sir, Ref: DOC No.[protected] dated 20.10.2014 A parcel by Air was booked on 20.10.2014 by Roopak Pik & Pay from koral Bagh New Delhi to Rajesh new No. 41 Old no. 21/1 Venkat Narryan Road T.Nagar Chennai-600 017 The parcel was booked 20.10.2014 but finally reached me only on 19.11.2014, it was booked by Air but still it took one month to receive the parcel that to it was damaged and i was forced to take damage delivery because it was had over to me only after making the payment I had send registered post and mail to your company but there is no responses Regards Rajesh

I (Monika Chaudhary) used on dot courier service to deliver my products to Meerut. However, i came to know that the product has been delivered at wrong address. The delivery man said that the address i mentioned on the packed parcel was wrong but it was not so. I contacted them so many time to sort out this problem and now they are saying that they have picked the product from that wrong address and will deliver the product by today evening. Still there is no information about the product as well the delivery man is not answering my call. Also, the concerned authority of your on dot company (Meerut, Contact no. - [protected] and [protected]) is not answering the call and their phone are switched off. I tried their number so many times. I am highly disappointed with the service of your company and will not recommend anyone to use it. This is your responsibility to look into the matter. Kindly redress the matter and contact the concerned branch to sort this problem and deliver the product the right address as soon as possible and please ask the concerned person to answer or attend my call. Ps: the tracking number is:[protected] My email id: [protected]@gmail.com

I had to send a Parcel with important document from Bathinda, Punjab to my father in Karur, TamilNadu. Since it was urgent i sent it through On Dot Couriers and Cargo Ltd. but it has been more than 12days still the parcel is not delivered. I tried to track the shipment, and found that it reached Salem and tried calling the Salem office number but it was wrong number..later i tried Chennai and Delhi number too but no reply. i am really frustrated. Please don't use the On Dot Couriers and cargo ltd for sending any parcel they don't have the service all over India as they were advertising and their customer care response is terrible..

Hello, this is my AWB no[protected]. it was booked on 02-may-2015 but still not delivered. please think about your services. as per your tracking showing this packet is in our zone at crossing republic, Ghaziabad but your franchise don't bother to distribute this packet even I called many times that please give me proper information so that I can collect from your office. but he said will check and inform you from last 3 days. as per your tracking showing wrong mobile GHAZIABAD [ U.P]-[protected]. the correct mobile [protected], [protected]. people are sitting here illiterate . saying come here and check if your packet and take it ownself. because we don't have any delivery boy. even I am trying to call your centralised customer care but no one is picking any phone. now requesting to please escalate this matter and improve your services. Regards, Anand Sahu mobile [protected]

On 27.4.15 i had sent a courier via on dot no.[protected] from Mansa, Punjab to my son at Kota The parcel contained microchip from Akash Institute for 12th std.and some parshad. On receipt of parcel the chip was missing. Kindly look into the matter. Thanks.

documents vde consignment no.[protected]. dt 21.04.15 was sent to NSE, Mumbai but on checking the status on line the status is only till 23.04.15 mentioning consignment reaching ONDOT Mumbai and with remarks " forward to Sanjay" and nothing beyond this till today with no confirmation of consignment having delivered to NSE . The people both at booking end and at Ondot have not given any reply so far nor have given POD. Very strange and disgusting.

We had sent courier from Ondot courier as on 13.04.2015.
Consignment number :[protected].
to address Mr. Deep bhusan tyagi
D-164, 2nd floor, Sector 108, Noida.

Still it was not reached and not updated the tracking number in online.
On dot was not inform the issue of regarding this.
Please do needful

My name is UDAI SINGH .My courier was sent from RAIPUR to DELHI . My shipment was[protected].It has four item (shirt, T-shirt, perfume, belt).but I got only three items(shirt, T-shirt, perfume).I did not get belt which was very costly.Please return my item as soon as possible.

Sir my elder brother Has dispatch The parsaL on DatEd 1st April Through Your couRier Service. Trackin /Docket No. Is[protected]. Parsal Is Very UrgeNt fOr Me. you are requested please Arrange to deliver Asap. my contact no is [protected] CompaNy adress is Hema Engineering InDustrieS Limited. Unit Vii, 69Th Km Stone, delhi Jaipur highway, Dharuhera, 122106, india

AN IMPORTANT DOCUMENT BEARING CONSIGNMENT NUMBER[protected] WAS SENT BY ON DOT COURIER AND CARGO LTD ON 18TH MARCH 2015 TO ADDRESS UNDERSIGNED BUT STILL IT IS UNDELIVERED. WHEN TALKED WITH CUSTOMER CARE SERVICE EXECUTIVE IN RANCHI BEARING NUMBER [protected] HE TALKED TO ME IN RUDE MANNER ALSO NOT TAKING RESPONSIBLITY OF ARTICLE . NOW HIS NUMBER IS SWITCHED OFF. THE LADY CUSTOMER CARE EXECUTIVE FROM PANCHKULA ON PHONE NUMBER [protected] TOLD ME ITS NOT HER RESPONSIBLITY RATHER ITS DELHI OFFICES RESPONSIBLITY . THE DELHI CUSTOMER CARE NUMBER [protected] GIVES NO RESPONSE. EVERYTIME I CALL NO ONE PICKS PHONE. THE NUMBER [protected], [protected] AND [protected] GIVEN OF RANCHI EXECUTIVE IS CONTINUOUSLY SWITCHED OFF. I REQUEST THE AUTHORITY TO TAKE IMMEDIATE AND PROPER ACTION AGAINST ON DOT COURIERS AND CARGO LTD COMPANY(http://ondot.co:8000/index.asp ) FOR THE LOSS OF MY ARTICLE WHICH IS STILL UNDELIVERED TO THE UNDERSIGNED ADDRESS. BALRAM KUMAR S/o DHIRENDRA KUMAR (UDC) KENDRIYA VIDYALAYA HINOO, 1ST SHIFT DORANDA RANCHI JHARKHAND 834002 [protected]

dear sir on dot couriers loss my couriers and not taken any serious about my courier in this courier we sent my highschool and intermediate original cerificate and they loss my courier and not taken any action on my complain this company i want compansation from the company or my parsal

we booked a courier to kolkatta via on dot courier having docket no[protected] on 27-02-15. It has been almost 20 days and nobody has no clue where it is. Courier company is saying from last 10 days we are tracking. But nothing is coming out. Value of parcel is Rs 10000/- Amit Jain [protected] hisar haryana

This is to inform you that i had couriered one parcel to pune whivh was containing power bank charger costing Rs 1000/-But when the courier was delivered there was no charger in the box..It was packed wid a white tape again..That is highly unofficial how can your courier team behave lyk dis..we do many parcels from ondot.but this is highly not expected this from your side.I want charger or money back otherwise i will nevr deal with ondot..we are training almost 700+ students in gwalior and i will make sure no student will courier any thing from ondot.Plzz make it fast to find it out..

Hi i have send courier chandigarh to bhiwani on 9 feb 2015.assignment no is[protected].2 boxes r send through on dot couriers .but parcel recieved from one box a raymond suit has been stolen which cost 4000.i have also send this complaint to R o office sector 17 but no reply courier net weight i m sending u this complaint through mail in head office.plz take strict action..until i will complaint in consumer court on Thursday waiting for ur reply but they could not reply Thank u Madhuri #110sector 27 chandigarh [protected] Sent from Samsung Mobile

We the Proprietary firm of Chartered accountants would like to draw your attention to the unsatisfactory courier service by your company On Dot Couriers & Cargo Ltd, booking branch Kalyan-Madhu courier service. We on behalf of our client LAABH FOUNDATION (NGO, Charitable trust) had used your courier service to send original legal documents for Trust Registration (Details of Documents send by courier is as follows) from Kalyan to Pune...

My parcel hasn't reached shimla from nahan after six days even. These guys could not cover a six hour distance in six days and their employees are so irresponsible, they are telling me to call aand find online and blah blah. I don't understand what are they for. This courier service is going to go to hell if they continue troubling customers like this. Never trust these guys

Sender from Kirti Nagar, Delhi send letter thru On DOT Couriers vide receipts no. AWB[protected] dtd.17.1.2015 to Chennai but till this movement at 16:30 dtd.23.01.2015 the letter not delivered to me at Chennai. When asking Chennai branch at Egmore of On Dot Courier confirms that courier reached us on 21.1.2015 but we can't deliver the letter since it is too far. WHEREAS FACT IS THAT THE DELIVERY POINT IS 3 KM FROM egmore office of ON DOT COURIER.When I send my person to collect the letter from ON DOT egmore office at Chennai they don't know where is the letter. Please help me to get that letter from such worst courier service company.

Dear Sir/ Mam My important document coming from Abhor (Panjab) dated 19th Dec 2014 through this couriars. Now I am not received. My details: Neelam Jyoti ekka c/o Rohit pritam ekka Fatima Nagar, Middle Lane, Purulia Road, Ranchi, Jharkhand 834001 Mob- [protected] email: [protected]@ymail.com

Terrible courier service, took one month for delivery. Tracking number:[protected]. Was forced to pay Rs.333. Irrespective of being the recipient of the courier. This is not fair. Pls look into this immidietlyimmidietly.was booked on 8th Dec 2014 and got delivered on 8th Jan 2015

Hi my name is Manoj, from Pune, my Parcel no is[protected] its booked from Rewa (MP) to Pune(Maharastra) on 15 Dec 2014 but its not yet delivered. While tracking its showing its forwarded to Mumbai, but when i call them, they reply its not yet reached to mumbai after then i contact to Mr Joshi [protected]/[protected] Rewa(MP) frst he answer my call and take the shipment number after then Mr Joshi never answered my calls. Its been 21 days i didnt get my parcel nor any answer from these ondot courier. Help me out Manoj [protected]