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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
Complaints 724
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On-Dot Couriers & Cargo Phone Numbers

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+91 11 4987 8888
361
249
+91 75 0690 8093
75
42
+91 83 7700 5342
58
35

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On-Dot Couriers & Cargo Website

On-Dot Couriers & Cargo Head Office Address

8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints page 27

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S
srajs19
from Chennai, Tamil Nadu
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damaged and delivered after one month parcel booked by air

Address:Chennai, Tamil Nadu

Sir, Ref: DOC No.[protected] dated 20.10.2014 A parcel by Air was booked on 20.10.2014 by Roopak Pik & Pay from koral Bagh New Delhi to Rajesh new No. 41 Old no. 21/1 Venkat Narryan Road T.Nagar Chennai-600 017 The parcel was booked 20.10.2014 but finally reached me only on 19.11.2014, it was booked by Air but still it took one month to receive the parcel that to it was damaged and i was forced to take damage delivery because it...
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I (Monika Chaudhary) used on dot courier service to deliver my products to Meerut. However, i came to know that the product has been delivered at wrong address. The delivery man said that the address i mentioned on the packed parcel was wrong but it was not so. I contacted them so many time to sort out this problem and now they are saying that they have picked the product from that wrong address and will deliver the product by today evening....
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S
senth
from Delhi, Delhi
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Reg customer care and delivery problem

Address:Bathinda, Punjab

I had to send a Parcel with important document from Bathinda, Punjab to my father in Karur, TamilNadu. Since it was urgent i sent it through On Dot Couriers and Cargo Ltd. but it has been more than 12days still the parcel is not delivered. I tried to track the shipment, and found that it reached Salem and tried calling the Salem office number but it was wrong number..later i tried Chennai and Delhi number too but no reply. i am really frustrated. Please...
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Hello, this is my AWB no[protected]. it was booked on 02-may-2015 but still not delivered. please think about your services. as per your tracking showing this packet is in our zone at crossing republic, Ghaziabad but your franchise don't bother to distribute this packet even I called many times that please give me proper information so that I can collect from your office. but he said will check and inform you from last 3 days. as...
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P
pankajortho
from Delhi, Delhi
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loss of microchip

Address:Mansa, Punjab

On 27.4.15 i had sent a courier via on dot no.[protected] from Mansa, Punjab to my son at Kota The parcel contained microchip from Akash Institute for 12th std.and some parshad. On receipt of parcel the chip was missing. Kindly look into the matter. Thanks....
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V
vinod dewan
from Noida, Uttar Pradesh
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consignment delivery status not known

Address:Mumbai City, Maharashtra

documents vde consignment no.[protected]. dt 21.04.15 was sent to NSE, Mumbai but on checking the status on line the status is only till 23.04.15 mentioning consignment reaching ONDOT Mumbai and with remarks " forward to Sanjay" and nothing beyond this till today with no confirmation of consignment having delivered to NSE . The people both at booking end and at Ondot have not given any reply so far nor have given POD. Very strange and disgusting....
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S
Sreenivas Giddi
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Not reached the courier

Address:Panipat, Haryana

We had sent courier from Ondot courier as on 13.04.2015.
Consignment number :[protected].
to address Mr. Deep bhusan tyagi
D-164, 2nd floor, Sector 108, Noida.

Still it was not reached and not updated the tracking number in online.
On dot was not inform the issue of regarding this.
Please do needful...
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U
udm1988
from Mumbai, Maharashtra
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one item is missing from my courier

Address:New Delhi, Delhi

My name is UDAI SINGH .My courier was sent from RAIPUR to DELHI . My shipment was[protected].It has four item (shirt, T-shirt, perfume, belt).but I got only three items(shirt, T-shirt, perfume).I did not get belt which was very costly.Please return my item as soon as possible....
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A
akhileshhel
from Ambala, Haryana
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parsal not recieved while five days have passed

Sir my elder brother Has dispatch The parsaL on DatEd 1st April Through Your couRier Service. Trackin /Docket No. Is[protected]. Parsal Is Very UrgeNt fOr Me. you are requested please Arrange to deliver Asap. my contact no is [protected] CompaNy adress is Hema Engineering InDustrieS Limited. Unit Vii, 69Th Km Stone, delhi Jaipur highway, Dharuhera, 122106, india...
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B
balrameck
from Delhi, Delhi
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UNDELIVERY OF CONSIGNMENT BEARING NUMBER 364790260

Address:Ranchi, Jharkhand

AN IMPORTANT DOCUMENT BEARING CONSIGNMENT NUMBER[protected] WAS SENT BY ON DOT COURIER AND CARGO LTD ON 18TH MARCH 2015 TO ADDRESS UNDERSIGNED BUT STILL IT IS UNDELIVERED. WHEN TALKED WITH CUSTOMER CARE SERVICE EXECUTIVE IN RANCHI BEARING NUMBER [protected] HE TALKED TO ME IN RUDE MANNER ALSO NOT TAKING RESPONSIBLITY OF ARTICLE . NOW HIS NUMBER IS SWITCHED OFF. THE LADY CUSTOMER CARE EXECUTIVE FROM PANCHKULA ON PHONE NUMBER [protected] TOLD...
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M
mahesh singh73
from Saharanpur, Uttar Pradesh
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missing my couriers

Address:Panchkula, Haryana

dear sir on dot couriers loss my couriers and not taken any serious about my courier in this courier we sent my highschool and intermediate original cerificate and they loss my courier and not taken any action on my complain this company i want compansation from the company or my parsal...
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A
amit14jain
from Mumbai, Maharashtra
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courier mispaced

Address:Hisar, Haryana

we booked a courier to kolkatta via on dot courier having docket no[protected] on 27-02-15. It has been almost 20 days and nobody has no clue where it is. Courier company is saying from last 10 days we are tracking. But nothing is coming out. Value of parcel is Rs 10000/- Amit Jain [protected] hisar haryana...
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H
Hiteshkhatwani
from Porbandar, Gujarat
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Empty box received

Address:Gwalior, Madhya Pradesh

This is to inform you that i had couriered one parcel to pune whivh was containing power bank charger costing Rs 1000/-But when the courier was delivered there was no charger in the box..It was packed wid a white tape again..That is highly unofficial how can your courier team behave lyk dis..we do many parcels from ondot.but this is highly not expected this from your side.I want charger or money back otherwise i will nevr deal with ondot..we...
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M
madhuri palta
from Mumbai, Maharashtra
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misplace packet from inside the courier

Address:Chandigarh, Chandigarh

Hi i have send courier chandigarh to bhiwani on 9 feb 2015.assignment no is[protected].2 boxes r send through on dot couriers .but parcel recieved from one box a raymond suit has been stolen which cost 4000.i have also send this complaint to R o office sector 17 but no reply courier net weight i m sending u this complaint through mail in head office.plz take strict action..until i will complaint in consumer court on Thursday ...
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We the Proprietary firm of Chartered accountants would like to draw your attention to the unsatisfactory courier service by your company On Dot Couriers & Cargo Ltd, booking branch Kalyan-Madhu courier service. We on behalf of our client LAABH FOUNDATION (NGO, Charitable trust) had used your courier service to send original legal documents for Trust Registration (Details of Documents send by courier is as follows) from Kalyan to Pune...
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Pooja Kaul
from Mumbai, Maharashtra
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Worst courier service

Address:Sirmaur, Himachal Pradesh

My parcel hasn't reached shimla from nahan after six days even. These guys could not cover a six hour distance in six days and their employees are so irresponsible, they are telling me to call aand find online and blah blah. I don't understand what are they for. This courier service is going to go to hell if they continue troubling customers like this. Never trust these guys...
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S
sanjiv28
from Melur, Tamil Nadu
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letter not delivered

Address:Chennai, Tamil Nadu

Sender from Kirti Nagar, Delhi send letter thru On DOT Couriers vide receipts no. AWB[protected] dtd.17.1.2015 to Chennai but till this movement at 16:30 dtd.23.01.2015 the letter not delivered to me at Chennai. When asking Chennai branch at Egmore of On Dot Courier confirms that courier reached us on 21.1.2015 but we can't deliver the letter since it is too far. WHEREAS FACT IS THAT THE DELIVERY POINT IS 3 KM FROM egmore office of ON DOT...
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R
rohitekka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tracking no 364509190 don't receive

Address:Ranchi, Jharkhand

Dear Sir/ Mam My important document coming from Abhor (Panjab) dated 19th Dec 2014 through this couriars. Now I am not received. My details: Neelam Jyoti ekka c/o Rohit pritam ekka Fatima Nagar, Middle Lane, Purulia Road, Ranchi, Jharkhand 834001 Mob- [protected] email: [protected]@ymail.com...
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sangeetha.1205
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

took 0ctroi charges and one month for Delivery

Address:Mumbai City, Maharashtra

Terrible courier service, took one month for delivery. Tracking number:[protected]. Was forced to pay Rs.333. Irrespective of being the recipient of the courier. This is not fair. Pls look into this immidietlyimmidietly.was booked on 8th Dec 2014 and got delivered on 8th Jan 2015...
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V
veenengr
from Gurgaon, Haryana
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parcel didnt receive (its been 21 days)

Address:Pune, Maharashtra

Hi my name is Manoj, from Pune, my Parcel no is[protected] its booked from Rewa (MP) to Pune(Maharastra) on 15 Dec 2014 but its not yet delivered. While tracking its showing its forwarded to Mumbai, but when i call them, they reply its not yet reached to mumbai after then i contact to Mr Joshi [protected]/[protected] Rewa(MP) frst he answer my call and take the shipment number after then Mr Joshi never answered my calls. Its been 21 days...
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