On-Dot Couriers & Cargo Customer Care
On-Dot Couriers & Cargo Ltd.
Customer satisfaction rating: 2%
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602
COMPLAINTS

On-Dot Couriers & Cargo Customer Care

On-Dot Couriers & Cargo Ltd.

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Address
8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India - 110015

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 11 4987 8888  [Delhi Customer Care]
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+91 75 0690 8093  [Mumbai Customer Care]
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+91 83 7700 5342  [Delhi Customer Care]
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+91 75 0690 8098  [Mumbai Customer Care]
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+91 14 1400 8410  [Jaipur Customer Care]
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+91 75 0690 8094  [Mumbai Customer Care]
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+91 20 2614 0422  [Pune Customer Care]
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+91 15 1025 1720  [Jaipur Customer Care]
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+91 79 2656 0158  [Ahmedabad Customer Care]
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+91 75 0690 8091  [Mumbai Customer Care]
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+91 79 2656 0598  [Ahmedabad Customer Care]
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+91 20 2614 0433  [Pune Customer Care]
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+91 75 0690 8092  [Mumbai Customer Care]
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+91 75 0690 8095  [Mumbai Customer Care]
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+91 83 7700 5344  [Delhi Customer Care]
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+91 83 7700 5345  [Delhi Customer Care]
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+91 83 7700 5343  [Delhi Customer Care]
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+91 83 7700 5366  [Delhi Customer Care]
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Additional info
Customer Care:
Delhi, Delhi:
+91 11 4987 8888
+91 83 7700 5342
+91 83 7700 5343
+91 83 7700 5344
+91 83 7700 5345
+91 83 7700 5366
Gujrat, Ahmedabad:
+91 79 2656 0598
+91 79 2656 0158
Maharastra, Mumbai:
+91 75 0690 8091
+91 75 0690 8092
+91 75 0690 8093
+91 75 0690 8094
+91 75 0690 8095
+91 75 0690 8098
Maharastra, Pune:
+91 20 2614 0422
+91 20 2614 0433
Rajasthan, Jaipur:
+91 14 1400 8410
+91 15 1025 1720

Assam, Guwahati
+91 36 1601 4243, +91 98 6420 6448, +91 99 5428 4325

Bihar, Patna
+91 93 3449 3708, +91 82 2787 4253

Chhattisgarh, Raipur
+91 81 0940 5777

Delhi
Airport Hub: +91 11 4066 0068, +91 83 7700 5323
Azadpur: +91 11 2767 0012
Cannaught Palace: +91 11 4351 6393, +91 11 2332 4938, +91 83 7700 5312
Kirti Nagar Hub: +91 11 4987 8888, +91 83 7700 5342, +91 83 7700 5343, +91 83 7700 5344, +91 83 7700 5345, +91 83 7700 5366
Mukharjee Nagar: +91 11 3292 6577, +91 83 7700 5328
Paharganj: +91 11 2358 6321, +91 83 7700 5355
Pitampura: +91 11 2704 4386, +91 83 7700 5368
Rajouri Garden: +91 11 3292 6555, +91 83 7700 5375
Sarita Vihar: +91 11 4054 0098, +91 83 7700 5349
South Delhi Hub: +91 11 4132 5511, +91 83 7700 5360, +91 83 7700 5369
South-Extention: +91 11 4658 0306,+91 83 7700 5361

Goa, Panaji
+91 83 2326 4608

Gujrat
Baroda: +91 26 5232 6790, +91 26 5653 1063
Jamnagar: +91 97 1497 0663, +91 90 6769 9667
Rajkot: +91 28 1664 0403
Surat: +91 26 1300 3847, +91 26 1300 3848

Haryana
Ambala: +91 17 1400 2751, +91 17 1400 7971
Faridabad: +91 12 9322 9921
Gurgaon: +91 12 4438 7016, +91 83 7700 5318
Hissar: +91 93 1519 8004
Kalka: +91 93 1501 9801
Kundli-Sonipat: +91 13 0237 1357, +91 13 0320 3747, +91 83 7700 5385
Panchkula: +91 17 2463 6301
Rohtak: +91 92 1577 4215

Himachal Pradesh
Baddi: +91 17 9524 4600
Hamripur: +91 97 3665 0401
Kangra: +91 98 0593 0778
Parwanoo: +91 17 9223 4850
Pontasahib: +91 98 0516 4364
Shimla: +91 17 7265 1690

J&K
Jammu: +91 90 1818 4625
Srinagar: +91 94 6911 4241

Jharkhand
Ranchi: +91 88 7711 7963, +91 96 9399 9979

Karnataka
Bangalore: +91 80 4935 3535, +91 80 2535 3542, +91 80 2535 3543, +91 80 4935 3509, +91 80 4935 3508

Kerala
Calicut: +91 89 4335 0163
Cochin: +91 89 4335 0153, +91 89 4335 0154
Kannur: +91 89 4335 0169
Kollam: +91 86 0609 5551, +91 86 0609 5552
Thiruvalla: +91 98 9534 2223
Trivandrum: +91 89 4335 0155, +91 89 4335 0166

Madhya Pradesh
Bhopal: +91 75 5425 2580, +91 75 5403 0614
Gwalior: +91 75 1402 4809
Indore: +91 73 1402 5504, +91 73 1646 4687
Jabalpur: +91 76 1652 5354, +91 81 0900 4142

Maharastra
Bhiwandi: +91 25 2265 9693
Fort: +91 75 0690 8083
Kolhapur; +91 23 1305 9034, +91 74 9838 0966
Nagpur: +91 71 2656 5880, +91 71 2656 5881
Nashik: +91 92 7221 0886, +91 98 9054 0886
Pimpri: +91 20 6060 1003, +91 20 6060 1004
Sanpada: +91 74 9887 0274
Thane: +91 98 6713 6575

Punjab
Amritsar: +91 18 3500 7101
Bhatinda; +91 16 4225 5407
Chandigarh: +91 17 2493 0000, +91 17 2300 3200
Jalandhar: +91 18 1460 2221
Ludhiana: +91 85 5883 3901, +91 85 5883 3903, +91 85 5883 3906
Pathankot: +91 93 5791 2236
Rajpura: +91 85 9525 2156

Rajasthan
Bikaner; +91 96 0257 4940
Udaipur: +91 29 4510 6302

Tamil Nadu
Chennai: +91 44 4263 8482, +91 44 4318 0077

Uttar Pradesh
Agra: +91 56 2403 1208
Aligarh: +91 92 1940 4287, +91 57 1240 7116, +91 57 1242 1238
Allahabad: +91 92 3569 9699
Bijnore: +91 96 3489 7966
Civil Line: +91 57 1242 1238
Etah: +91 89 3705 0007
Ghaziabad: +91 12 0413 2833/08377005376
Hathras: +91 89 3705 0009
Kanpur: +91 51 2233 3642, +91 80 9048 0901
Khurja: +91 89 3705 0004
Lucknow: +91 52 2403 5284, +91 99 1997 6233
Mathura: +91 90 4507 9554
Meerut: +91 12 1402 2347, +91 12 8907 9992, +91 89 0908 4555
Moradabad: +91 70 3732 0373
Noida: +91 12 0427 8071, +91 83 7700 5377, +91 83 7700 5378
Sahibabad: +91 12 0413 2834/, +91 83 7700 5392
Varanasi: +91 99 3610 7750, +91 84 0001 0000

Uttranchal
Dehradun: +91 99 9707 6060, +91 87 5525 8080
Haridwar: +91 90 4505 0406, +91 96 3933 6903, +91 90 4506 5109
Kashipur: +91 99 2719 7669
Roorkee; +91 83 0767 8528, +91 92 5914 2883
Rudrapur: +91 93 6949 6729

West Bengal
Kolkatta (Franchise): +91 33 4006 4990, +91 93 3112 3444, +91 93 3133 3353
Siliguri: +91 35 3653 1367

View More Information...

Customer satisfaction rating
2%
Complaints
602
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

On-Dot Couriers & Cargo related photos (217)

On-Dot Couriers & Cargo Complaints & Reviews

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On-dot Couriers — courier not received

 somalsukh
i have shipped a courier via on dot from sirhind on 12 nov 2010 for hydrabad..the consignment no is[protected]....but it is...
Complaint comments  Read comments Complaint category Postal & Delivery Services

 RE2VI
my parents sent me a courier of sm clothes n ocuments from ambala...i get d sealed courier n i signed n received . when i opened got d documents but clothes are missing- that is d most nasty act...very inhuman n its a matter of straight THEFT. DONT TRUST ON DOT COURIER
I totally agree with these complaints this on dot is worst service.They took money of By air deliver but send the parcel from patiala to kolkata by surface.Even then it should not take more than 5 days by train also but 10 days have been passed parcel not yet reached.
SUGGESTION FOR ONDOT PEOPLE
SALO MA K...BAIL GADIAN HIER KARLO ISSE TO JALDI HI POHNCHA DEGI.
AND IF YOU WANT REVENGE FOR THIS NOTE MY ADDRESS IS
karan
#191 surdarshan nagar patiala
punjab
Himmat hai a jao akela hi hunga koi gunde ni honge
SPECIAL INVITATION FOR TOLLYGUNGE k office vale employee k liye jiska number hai
[protected]
himmat hai a ja mar mar k teri khulli kar dunga sale ki
these people dont have any respect for custmers not even women or girls they talk so rudely agar aj kolkata hota to us kolkata k tollygunge vale bengali baboo ko bata deta
PUNJABIS ARE BORN FIGHTER DONT MESS WITH PUNJABIS
AND SUGGESTION FOR CUSTOMERS
USE SOME OTHER COURIER SERVICE IF YOU ARE NORTHIES BECAUSE NORTH AND EAST INDIA ME ONDOT KI SERVICE BOHOT KHARAB HAI.
use some other service this courier company is fraud
Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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     neetika sood
    Pathetic service shown by On dot courier and customer care.

    I was tracking my package having very important documents, which came from ambala to mumbai on 27th Oct with airway bill no:[protected].
    Customer care shows that the courire reched on 27th oct and is with the person Mr Naresh(mobile no:-[protected])
    today os 30th oct.Even after calling repeatedly , Mr Naresh says, "we dont have people to deliver, come and collect" with rash language.and they say... do"do whatever you can do"
    these people dont have adiquetes, how to speak with customers.

    Kindly look into the matter, otherwise its a very bad repo for ondot couriers.
    We will definetly publish this matter in media, so that people should not trust on this courier service.
    REFERENCE DOCKET NO[protected] DATED-29/12/2010 DOCUMENT FROM PUNE TO KOCHI
    COMMITED DATE 31/12/2010

    REGRET DOCUMENT NOT YET RECHED TO CONSINGNEE.FOR LAST 4 DAYS AS PER TRACKING SYSTEM AVAILBALE ON 'ON DOT' COURIER DOCUMENT IS IN CHENNAI.

    AS PER TELEPHONE DOCUMENT IS IN BANGLORE.

    FAIL TO UNDERSTAND CASUAL APPROCH OF ON DOT FOR IMPORTANT DOCUMENT.

    CAN ANY ONE HELP TO DELEVERED THIS DOCKET IMMEDIATELLY?

    AMIT VICHARE
    [protected]

    courier not deliver

    My client has sent some important document by On dot courier on 22/11/2014 from Kurukshetra. POD no[protected].
    Complaint comments  Add a commentComplaint category Utility Services

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       rally sapna
      sir i got pissed off with these on dot people as i sent a courier contain garments worth more than 5000 on 20 oct 2010, when it was not delieverd ,i asked them on 25 ,these people response is so bad ...they just pass on days and giving me not any anwser ...just make me go from one place to other and even being a gir they talking to me very rudely..i just want my things back..even today on 29 th i went to their head office in kirti nagar one person some operational head completely assure me that he wil definately let me no but know when i am calling he is not picking up the cal..sir me preparing for civil services and dont have lot of time to waste for these stupid people..please give m solution i cant afford to waste my money please anyone help me.
      sapna
      [protected],[protected]
      id [protected]@gmail.com

      on dot courier — Lost of courier

      i have send some important documents from agra to gurgaon on 9 oct 2007. Today is 17 oct 2007 but the courier has not been received. On dot courier site is showing it has been delivered. Mt Awb No. is[protected] . This is the worst courier service i have ever seen. none of their phone numbers are working
      We have not recieved our courier and it is declared missing by the ondot employees.They are not working seriously.
      Onedocument send to me from Hosur on 26th Dec.2009.Document No.[protected].Not delivered
      Complaint comments  Add a commentComplaint category Products & Services

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         jyotimyself
        I had booked a courier with On-dot Couriers and Cargos bearing AWB no.[protected] on Sep30,2010 which contained my application for appearing in MDS PG exam of AIIMS which had last date of Oct05,2010. On tracking the consignment it said it reached Delhi on Oct01,2010 with some branch of On-dot couriers and the same has been returned to my place having comments that not signed by addressee on Oct 06,2010. AIIMS people said they have returned it because it got delivered after last date but I want to know why On-dot couriers kept it with them for 4 days and delivered it on 6th?I had already dropped 2 years preparing for PG exam and now one more year would be wasted on account of On-dot courier's mistake because AIIMS is not ready to accept my application. Kindly help so that 1 important year of my life and all the effort I have put in does not get wasted. Please.

        On Dot Courier & Cargo Limited — Late Delivery

        I sent courier on 5th May 2009 from Chandigarh to Bulandshar (U.P.) using On Dot Courier Services 4 woking days have passsed but its not delivered yet.
        todays is 09-may-2009 and the working hours have already passsed and i have tried so many calls either nobody answers or he/she is not able to tell me where that doc is. that was a very urgent courier and i hoped that it will reach thr by 6th May (EOD).
        This company is useless.

        Application — late application

        sir,
        i have applied for ntpc examination and the last for submitting application is 31 st of march ihav sent my application form on[protected]..when i have cheked my application status my application did't not reach i concerned office till this day now wat should i do sir?
        my num is EN[protected]IN
        Complaint comments  Add a commentComplaint category Postal & Delivery Services

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           vinaygame
          I would like to bring to your notice an incident o[censored]tmost disappointment and harassment by the company officials of Ondot Couriers & Cargo Ltd. Below is the brief details of the same.

          On 7th Sept 2010, I approached agent Mr Gaurav (Owner of In & Out, Near Petrol Pump, Urban Estate, Dugri, Ludhiana) for forwarding a parcel from Ludhiana to Bangalore which includes newly purchased formal Gent's suit(Coat Pant). He charged us Rs 350 (Rs 250 for courier charges by air and Rs 100 for special box packing of that parcel) and committed and promised that parcel would reached by 10th Sept 2010 as the same was required to be worn at an important event on 14th Sept 2010 . On 10th sept 2010 he informed us that parcel has come back from Ambala. Then I contacted Mr Rohit, who is responsible for collecting the parcels from agent Gaurav, and forwarding to actual destinations. On contacting him I came to know that parcel has been sent back due to faulty and very bad packaging. Then parcel was re-packed and again forwarded to Mr Rohit on the same day i.e 10th Sept 2010 by Mr Gaurav with the commitment that parcel would reached by 12th or 13th Sept 2010 in Bangalore and the same has been sent by air. Then I contacted Delhi OnDot Courier office and Bangalore courier office on the same day and i was shocked to know that parcel has been sent in surface mode on 12th Sept 2010 evening and will reach Bangalore only on 18th Sept 2010. With lot of anger and disappointment I again approached agent Gaurav and asked him about this. Shockingly he denied and said that Delhi office and Banglore office is lying and parcel has been sent by air on 11th sept 2010. This was an upmost example of lie by the agent and Rohit, as he also said the same thing. Then afterwards Gaurav and Rohit stop attending calls from my number. Both exhibiting crooked behavior, truly unprofessional, indecency and liars.

          Adding icing to the cake, when the parcel was received in Bangalore, it was very badly packaged, torn from all sides, crippled badly while packaging , was rolled up badly, with hanger was missing and needs a complete dry cleaning before it can be worn and it was packaged in simple paper packaging. To put it in a simple words, its in a disgusting shape.

          Because of the above, I was very upset and I missed the main official and business event for which I had purchased that suit.

          I hope that this will initiate some serious and necessary actions against the employees involved in this case.
          Complaint comments  Add a commentComplaint category Movement & Delivery

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             aroraanurag28
            OnDot service in one word - Vey Poor.
            I was supposed to receive a courier from Haridwar( which was sent on 14th Oct) and it reached Bangalore on 15th Oct, very fast isn't it. But hey hold on, the parcel reached Bangalore in one day. Then what happened??
            I checked the status on 16th and I was amazed to see that it reached here in one day and was expecting to receive my parcel on 16th itself. Now comes the reals drama.
            16th Oct - Not received. Ok,it happens. I will get it tomorrow.
            17th Oct - checked the status again and status was still the same ( In Bangalore). I should have received it by now. Tracked the local office number and tried to call - NUMBER NOT AVAILABLE :O.
            18th Oct - same old story. Called the head office ( which is in New Delhi) and after holding the call for 10 minutes I came to know that delivery boy has already started from his office and I should be receiving the parcel any time. THANK GOD.
            But it didn't happened.
            19th Oct - called up again and came to know that they could not locate the address. how is this possible?. In the evening I came to know that delivery boy has again started and should reach by EOD today.
            But it didn't happened again.
            20th Oct - No response from customer care. Tried hundred times calling them but no response.


            Bottom line- Do not use this service at all. Only if you have ample time and you want to send a courier which is not very important and you won't mind if it reaches to the recipient after one month.

            ondot — non delivery of courier

            Dear Sir,
            I booked the courier from fazilka to ferozepur on dt 17/12/2010 but the courier still not delivered on dt 20/12/2010 at 1700hrs. Due to this it is very harrasment and loss to me due to undelivered.
            So you are requested to kindly see the matter and compliance me immediately and compiance to my mobile no[protected]
            Dear Sir

            I booked courier on 22.10.2011 from Fazilka To Bangalore (Electronic city) . but still not reached the courier to Destination Point.

            so please check and Delivery As soon as possible.

            Consignment No:[protected]

            Regards.
            Harisha K
            Mob- [protected]

            ondot — Courier not delivered

            OnDot is a useless courier company with pathetic service. Do not use this. There is no punctuality, customer focus. People are worst than our politicians, babus. None of the contact nos on their website are valid.
            Complaint comments  Add a commentComplaint category Postal & Delivery Services

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               kn_2k4
              Hi,

              I am writing you this mail for your kind attention towards the worst service the courier company is providing to their customers. I have booked a courier no.[protected] from Deoria to USA (International) on 11/10/2010 but it was not delivered as of now. And when I am tracking my consignment the website it was showing Delhi(HEAD) since last 7-8 days. I request you to please take necessary action as that consignment attains a great importance for me and I am in urgent need of it. Hoping a response from your part. I have seen as many as 100 complaints for this courier company and I am amazed to see how is its still surviving with such a criminal act.

              Dr Brajnandan
              [protected]

              clothes — not delivered

              hello
              my friend had sent me the parcel from canada by surface. and they had give the time of 4 weeks
              but till date i dont have received any parcel from him. she had sended the parcel on 7th dec 2009. so can u please tell now. what to do now. i am from ludhiana(punjab)
              Dear Sir/Madam,

              I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. My Papa has booked a courier no.[protected] from Delhi to Chandigarh (Punjab) on 06/01/2010 but it was not delivered as of now. And when i am tracking my consignment the website it was showing Not-delivered. I request you to please take necessary action as that consignment attains a great importance for me and i was in urgent need of it. Hoping kind response from your part

              Your's faithfully
              Pradeep Kr
              [protected]

              Consignment Number :[protected]
              Date : 6/01/2010
              Booked From : ON-DOT ROHINI BRANCH
              Destination : Rohini (HUB)
              DELIVERED
              Area of Service where Consignment is Moved.
              Date Origin Destination
              JAN 06, 2010 ON-DOT HEAD OFFICE SOUTH DELHI (HUB)
              Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                 Omkar Enterprises
                The consignee ( Lifeline Hospital, Adoor ) lodged a complaint and blocked our payment against stating the consignment addressed to Lifeline Hospital, Adoor wide AWB No :[protected] was not delivered.This matter hasbeen discussed and lodged a complaint with your ON DOT Trivandrum ( collection point ), Adoor
                ( delivery point ) and Cochin ON DOT Zonal office. But the response from all these agencies are highly indifference and irresponsible. The consignment was containing Lab consumables ( Cuvettes for Roche equipment and worth of Rs 56,000/-. If we are not fed with the details of what happened to the consignment,
                we shall be forced to approach the Consumer Court for the recovery equivalent to damage cost to us materially,physically and mentally.
                Complaint comments  Add a commentComplaint category Movement & Delivery

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                   namit24dec
                  I sent my ill fated courier through Ondot Couriers on 5 Oct and when I called them they say they dont provide services in Hinjewadi IT park,Pune .

                  Above all they never called me up to say this thing.

                  When i am calling at their address

                  Contact Us

                  Ondot Couriers & Cargo Ltd.
                  8/42, Kirti Nagar Industrial Area,
                  New Delhi 110015
                  Tel. :[protected],[protected],
                  Fax :[protected]

                  No one entertains the call they even disconnect the call and say they had sent back the courier ,when asked which place, answere is dont know.

                  When called to there Manager Rajender ([protected],[protected]) .
                  He says its not his responsibility to deliver couriers

                  OnDot couriers — Delievery of GDA refund cheque

                  I applied in the GDA housing scheme no. 759 (Indrapuram), property code 21D. I submitted Rs 90, 000 as registration fees in Vijaya Bank. I was not a successful applicant in the scheme and my registration money was to be refunded through courier or speed post. Vijaya Bank gave courier contract to OnDot couriers (119 Navyug market, Near state bank of India, Ghaziabad). On[protected] I received a call from ONDOT couriers that come here and collect your cheque from here itself. Their representative was saying that we do not provide Couier service at your residing place ( which is in Ghaziabad itself). When I started insisting she (representative) said that she will send cheque through speed post but it will be on my responsibility and they will not take care of any thing like loss or damage of cheque.
                  On[protected] I personaly went to their office and collected the cheque and they were misbehaving with people and saying " Do whatever you want but we will not not deliever it at your residing place, if you want it then take it otherwise you are responsible for your loss." After giving cheque they tried to snatch the cheque back because I asked them why you have not delivered.

                  Pratibha Singh
                  Scientist
                  Ministry of Defense
                  PH-[protected]
                  Application no :32890/738/710 dated march 2004

                  I have come to know that this scheme has been postponed for reasons beyondthe control of GDA and the authority is refunding the amount after keeping Rs 500 as registration money, but I have not recieved any such payment .
                  Please do the needful &send my payment at the earliest.
                  Thanking You.
                  Yours faithfully
                  ( Vaishali Aggarwal)
                  F-223 mangal bazar Laxmi Nagar
                  Delhi-110092
                  Complaint comments  Add a commentComplaint category Movement & Delivery

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                     mukesh296
                    we send courier from ON DOT COURIER SERVICES
                    already we submitted consumer court notice but they stupid people not replying. we claim 30,000rs our business loss, we mention all contact details with 2-phone numbers.
                    they dint call us and without reason they said" "address not found".
                    from long time we are getting our courier on same address but these stupid people not answering to out phone call if they answer they DC to phone line. we tried to speak with head office but even they are working FOOT PATH service,

                    BEWARE FROM ON DOT COURIER DOGS
                    Complaint comments  Add a commentComplaint category Other

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                       DR DIL;IP DAS
                      SIR
                      COMPLAIN AGAINST ON.DOT COURIER SERVICES
                      I AM RESIDENT OF NORTH GUWAHATI (ASSAM)
                      ON 27/08/2010 MITSDE SENT TO ME SOME EDUCATION MATERIALS FROM PUNE TO MY ADDRESS GIVEN BELOW THROUGH ON.DOT COURIERS AND CARGO SERVICES. SURPRISINGLY TILL TO DATE (14/09/2010) THE COURIER SERVICE NOT GIVING MY ARTICLES WHICH IS VERRY NECESSARY FOR ME IN THE EXAMINATION POINT OF VIEW. THEY NEITHER GIVE ME INFORMATION NOR A PHONE CALL.
                      ALSO IT IS FOUND THAT THEY HAVE NEITHER A POSTER/BANNER TO LOCATE THE ABOVE MENTIONED COURIER SERVICE OFFICE NOR A TELEPHONE NUMBER. THE TELEPHONE NUMBER GIVEN IN THE WEB SITES PROBABLY FALSE. BECAUSE ON DIALING THAT NUMBER A REPLY THIS NUMBER DOES NOT EXIST.
                      MY QUESTION IS THAT HOW THIS TYPES OF IRRESPONSIBLE COURIER SERVICES EXIST IN OUR COUNTRY. AND HOW THEY EXPLOITS MONEY, TIME FROM THEIR CUSTOMERS.
                      I PRAY FOR NECESSARY ACTION AGAINST THIS TYPE OF COURIER SERVICE
                      I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. MITSDE PUNE has booked a courier no[protected] from PUNE on 18/09/2008 TO GHY but it was not delivered as of now.
                      GUWAHATI OFFICE HAS NOT A SIGN BOARD IN THEIR OFFICE.
                      THEY HAVE NO PHONE NUMBERS. THE NUMBERS GIVEN IN WEBSITES PROBABLY FALSE.
                      THEY DID NOT RESPOND ANY CALLS
                      they are really stupid people and staff,
                      we submitted consumer court notice amount 30, 000rs loss claim, from punjab
                      I am a resident of Sundarpur, zoo road, ghy-5, There is a very important document coming for me from Mumbai on 27th June, but i have not received the consignment till date, after 30 days also.This courier service is hopeless, i asked my company to discontinue the contract with this courier service, The most irritating thing is that the contact no they displayed at the website is always either busy or disconnected.Pls dont use this ON DOT service .Its really disgusting.By this mail i want to tell the authority to look after the service deptt of their courier, they are not really serious to serve as they should be.

                      Madhav Ch Nath
                      AREA MANAGER(MARKETING)
                      NORTH EAST
                      SHIRDI INDUSTRIES LTD
                      [protected]
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                         dikshit_dj
                        I send a packet in which there was a micromax mobile phone through ON DOT courier from jalandhar city
                        to
                        BHARAT DIGITAL
                        66 bhamshah marg, sindhi bazar
                        UDAIPUR (RAJASTHAN).
                        AWB no. is[protected].
                        I send it on 13-aug-2010 and they promise me to delivered it on 16-aug-2010. When i check the status on 16th aug it was in delhi and now on 22nd the status is same it is in delhi when i trace the AWB no. on internet. And i called the ONDOT courier office from 17th aug they replied it is delhi and will b delivered by tommorow and when my patience was above the heights i called to the head office delhi, they said call to the ONDOT branch at airport. And they said that,"Sir we are not able to trace it, it is misplaced".
                        I request you to please note down my complaint and take some action.
                        Regards.
                        Dikshit kaura
                        Jalandhar city (PUNJAB)
                        [protected]
                        they are one of the worthless couriers i have seen in my life...
                        they have misplaced my sister's important college document which was important for education loan.
                        They are good for nothing and they don't even co-operate with their customers. :|
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                           yuka
                          I sent a packet from chandigarh to delhi lajpat nagar, 26th of june and the way bill number is[protected], it is now almost 2 months and the packet is still not sent and the responce was so poor that i have called them so many times that the phone bill more than the package cost.. and everytime i call them they say call us after 30 mints and when we callback they ask to callback later.. and mostly they give a differ phone # to call and when we call that #, either thatsa wrong # or the person never picks the call.. Atlast got a manabgers # to call himto get the refund for the package that they lost.. and the Manager SAJID was the WORST PERSON I HAVE EVER SPOKEN TO.. FIRST NEVER PICKED THE THE CALL FIRST DAY.. NEXT DAY PICKED THE CAL AFTER 20 ATTEMPTS AND WHEN EXPLAIED THE PROBLEM JUST SAYS CONTACT SOMEONE ELSE WHY SHOULD I PAY FOR IT, well his dept lost the packet if he does not pay then who would i speand money on my packet, i spend money on my courier charge, i spend money calling them everyday for 2 months.. and they just say why should i help you?? People like him are not fit to be manager.. they should be fired and them they would know the value of the position they acquire.. this is what happens when unfit people get the job.. if someone have to waste their money time and energy can use their services.. I would never send a courier from this courier company ever ever ever in my life.. evenif i loste money thats fine but people i am dealing with should have some courtesy or atleast should know how to talk to their customers.. i would say everyone who read this never to use ONDOT COURIER services.. worst service i have ever seen in my life.. i wish some action was taken against them...
                          I sent a courier from Saharanpur to Rishikesh with docket number as[protected] through on dot courier service..
                          I has not been delivered from past 15 days and when I had a word with on dot courier service in Delhi[protected], they said the status has been shown as NO SHOW.

                          My package worth more than Rs 10, 000..

                          Note: We are following up with Ondot courier from past 15 days and today they have picked up the phone after calling them 30 times a day.
                          This is really frustrating.
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                            On Dot Courier — Non delivery of parcel

                             rouf00786
                            Sir,
                            I booked a parcel on 28.06.2010 vide no[protected] from jammu on dot courier office to pune.but the parcel is un...
                            Complaint comments  Read comments [15]Complaint category Postal & Delivery Services

                             chiragbansal8787
                            i received a courier at my place from mumbai which was "To Pay" when i ask for acknowledgment slip or any document or receipt he was having nothing with him.
                            i rejected the courier and asked to bring the same from office.

                            after some days i again received the same courier . the condition of the courier was 3rd class
                            packing totally damaged
                            my material was totally damaged
                            when i contacted patiala office madam rekha she speaks in such a rough language in totally unethical way.

                            my courier no was[protected]

                            i tried to contact on the registered no given on there website all no are always busy and they have no email id mentioned on there website

                            i sent one mail to them but no responce till date.


                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
                            consignment received in damaged condition
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                               Prasenjit Singha
                              This is regarding a courier which was being sent to me by my father from Kolkata to Hyderabad,which consisted of some important documents and an ATM card of AXIS bank,which was very important.The mail was sent from Kolkata on the 24th of April Docket no.[protected] and was promised to reach Hyderabad on the 26th by a company called ON DOT Couriers and Cargo.I waited till the 27th for the card to come in mail but when i started inquiring about it the people in courier services kept on saying that it has been mailed to me to the given address whereas no mail was delivered.Since it was a debit card which was coming in the mail, and since it did not come for so many days I called up my bank manger to cancel/block the ATM card and then he informed that a transaction of Rs 10,300 was debited from the a/c...we went to the courier service company to inform the mishap...they said to write an application and submit them and they will investigate and return the money as their delivery boy has done the crime.It has been more than a week that this thing is going on and if we call them up,either they don't pick up the phone or they say to call later as the investigation is still going on...now I'm not in my home town(Kolkata) and I'm in desperate need of the cash.

                              Filing a complaint to the Consumer Forum Seems like the last option left..If you guys could please look into this matter I'll be highly obliged.if any further information is required you can surely mail back to my Id which is rantu.[protected]@yahoo.com

                              Thanking you
                              Prasenjit Singha
                              I totally empathize with you. They are crooks are out there, we have to protect our interests.
                              I think you must take legal action Against these Courier People, When nothing else works out.
                              I m Just a Net surfer Who Paused to look your complaint, N shocked to Know what had happpened to you.
                              I cannot Do anything As i m a student Only.But I wish To see you succeed against these crooks,
                              Annoymous

                              ondot couriers & cargo — Don't pick up the call

                              The customer care people are least worried to pick up the calls. And also the consignment status is never updated on their website.
                              Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                                On Dot Courier — LAPTOP Late Delivery of Consignment

                                 Srinivasa raju
                                To
                                ON DOT Coureir Services

                                Dear Sir,

                                Hyderabad to Tamilnadu consignments Lead time taken...
                                Complaint comments  Read comments Complaint category Other

                                 P S Bansal
                                Dear Sir

                                I booked a letter vide No[protected] on 15.10.09 from M/a. Harry Telecom, B-4/91, Sector-8, Rohini, Delhi-85, Tel No: 27946163, 27946164, Mobile: CB Sharma:[protected]and Vinod Gupta [protected]. After a week I went to collect the POD but it was refused. I checked the status of delivery and found that my letter was undelivered. I again went to the agent and asked for undelivered letter but instead of returning the letter he said so many nasty things to me like "We are not your domestic helps and we will not clean your utensils for a sum of Rs. 10/-. We have a clout in the market and nobody can do anything to us. We will not deliver POD and Undelivered letter to you." After this I tried to contact the Delhi Office on 45005888, [protected], [protected] but I did not get any response from them. If this is the treatment by the officials of the company how can we expect a fair deal from the agents of courier servvices in question. I want immediate action against the agent. Hoping an early reply from you failing which I will take my own course for redressal of my grievance.

                                P S Bansal
                                B-5/129, Sector-8
                                Rohini, Delhi-85
                                M: [protected]
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                                  Ondot.info — courier not received

                                   r.k chaturvedi
                                  courier no[protected].dt 3.2.10 not received to Mr.A.A.ALAVI...
                                  Complaint comments  Read comments [24]Complaint category Tax Services

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