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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
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+91 11 4987 8888
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8/42, Kirti Nagar Industrial Area
New Delhi
New Delhi District
Delhi
India
110015

On-Dot Couriers & Cargo reviews & complaints page 30

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A
abhhi86
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service

Address:Jaipur, Rajasthan

With due respect i want to state about the pathetic service of on dot couriers and the rude behaviour of its employees.
(god save the people who opt for you).

I have booked a courier of some important documents from jaipur, docket no.[protected] on 21-06-13 and was told by its employee at jaipur office that it would be delivered latest by 24th evening.
Meanwhile till the consented date it was not delivered, and...
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A
Arun Gandhi
from Pune, Maharashtra
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Non Delivery of Envelope

Address:Maharashtra

I have sent Shares A/c Opening Form through "On Dot Couriers" from Pune to Mumbai on 11/5/2013 - their AWB Number[protected] .....but it has not yet reached Sharekhan Office in Mumbai (17 days are over) . I have made a complaint in their Pune Office - Complaint No.3506 - but no response from past 7 days . I telephoned their Head Office in Delhi ....the lady said she will get back to me by 5 PM on 24 May .....but after that nobody...
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M
madhurhr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment delivered to Wrong Place.

Address:Bangalore, Karnataka

This is the first time when we Have given you the shipment number [protected].Which was delivered to wrong address in bangalore.When I tried to get my consignment back to my office one of your employee told me that it will be divered in 10 minutes but after waiting 1 hour now they say that it will be delivered on monday what a hopeless service you guys are providing.My one and only openion for you guys is either place the person who is literate...
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Address:Mumbai City, Maharashtra

A Rs.14,400 worth shipment sent via On-dot couriers to Kolkata with AWB number[protected] and Invoice number 061213 has not been delivered at the destination and On-dot couriers fails to trace it and return it back.

The shipment was sent via On-dot couriers VT branch, Mumbai in July, 2012. The courier doesn't reach the destination and the person in charge Krishna Patil, VT branch On-dot couriers says he would trace and...
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S
SHARMA_NARESH
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELIVERY OF COURIER DELAYED

Address:New Delhi, Delhi

I BOOKED A COURIER FROM PANCHKULA SECTOR 15 BY ON DOT COURIER & CARGO LTD HAVING THEIR REGD.OFFICE AT 8/42,KIRTI NAGAR IN DUSTRIAL AREA, NEW DELHI. MY AWB IS[protected] DT.9.3.2013 AND I WAS ASSURED THAT THE COURIER WILL BE DELIVERED ON 11.3.2013 TO THE ADDRESSE DR MANDEEP SHARMA, FLAT NO.D-104, PARSVNATH GREEN VILLE, SOHNA ROAD,SECTOR 48,GURGAON(MOBILE NO.[protected]) BUT THE COURIER HAS NOT BEEN DELIVERED AS YET IE.7.10 PM ON 13.1.2013....
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K
kri22gopal
from Kanakapura, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not received in 10 days

Address:Maharashtra

My friend sent me a courier on 19th Dec 2012 Gwl to pune from ondot courier Awb no[protected]. on line traking show it is Out for Delivery on 22nd Dec 2012. but till date 28th Dec 2012 i did not receive my courier. i tried all possible number eg. PUNE (MAHARASTRA) - [protected] given on their site but no body is responding . please do the need full....
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U
updeshku
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF PARCEL

Address:Rajasthan

We courier a parcel of important spare parts vide receipt No.[protected] dated 11th july-2012 to carry the same to GANDHIPURAM, COIMBATORE. Through your courier service.

The receiver has not received this parcel till date. It is FOUR months since it was dispatched.

On contacting up their last one & half month, we were informed that they have no information of the same and that it might have been lost in...
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M
mohdamir2385
from Jaipur, Rajasthan
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Courier not received

Address:Gurgaon, Haryana

I have sent a courier to my brother in gurgaon about a month and half but courier yet not received by mentioned person,I contacted everybody from Haryana regional office to Gurgaon head office to city office but nobody respond where is the courier,I contacted several times in city office they said they can't received this courier,so on the company site it delivered shows & they doesn't told me where is the courier.
OnDot...
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S
sanjaykamate
from Bengaluru, Karnataka
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NO RECORD COURIER FOR LAST 2 MONTHS

Address:Mumbai City, Maharashtra

I SMT KAMAL U.KAMATE INFORMED YOU THAT MY HUSBAND DEATH CLAIM SANCTION FROM ICICI PRUDENTIAL LIFE INS KOLHAPUR, KOP.BR.THIS DEATH CLAIM CHEQUE SEND THROUGH ASSEST LOGISITIC COURIER PVT.LTD.AND ASSEST LOGISITIC CO. THIS CHEQUE SEND BY (CROSSING TO ASHOK AIRWAYS) ONDOT COURIER MUMBAI. BUT MIS MANAGEMENT ABOVE SAID CH.TILL DATE I HAVE NOT RECIEVED FROM ONDOT COURIER. SO I HAVE REQUEST TO SIR PLEASE NEEDFUL ACTION AS EARLY AS POSSIBLE
br...
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V
vidhi g sheel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Bangalore, Karnataka

ondot courier services are really very very poor. once my parents send me some dresses via ondot courier[protected]may2012)from moradabad to bangalore they take more then 15 day to deliver that packet and stole one dress also while it was sealed packet they open that seal stole dress and fix that seal through some glue.
that time we think that was some stuff now my parents send me some sweets via on dot courier[protected]/10/12)from...
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K
kanwarpreet11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery

Address:Delhi

This is a complaint against services for my Airway Bill No :[protected] with Ondot Couriers & Cargo Limited

The courier was given One Week back (Thursday, 4th October 2012) in Delhi and it has been lying at their Bangalore office since Saturday, 6 October and has not been delivered to my recipient's address.

This is the second time we have faced such outrageous delays, earlier we had faced similar experience...
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D
Dudeabhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of parcel, Misguiding & Harrashing customer

Address:West Delhi, Delhi

Dear Sir/Madam,

I have booked a parcel to Bangalore on 14/09/2012 with AWB No.[protected] from Uttam Nagar Delhi. On 24/09/2012, I got to know that parcel already reached Bangalore but not delivered as it is not under service area.After calling Bangalore office[protected] one person shouted stating "how can you book a parcel where we are not offering service". Ultimately, I turned up to Delhi Office[protected]/[protected]....
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G
gshankarmaha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier packet loss

Address:South Delhi, Delhi

Sent a courier on Aug 11,Ref no[protected]. Till today the packet has not reached the address.We have registered complaint no 13.The customer service so poor.People take the phone and forward to some random number.I have been calling the office for more than a month.Office people are so irresponsible and they have a very important document which has to reach IRCTC office.

This is the worst customer care we have ever come across....
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I
iti maheshwari
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery and no response

Address:Morena, Madhya Pradesh

Dear Sir,

This is regarding The non delivery of my courier no.[protected]. It was send on 4Th july from Morena.

This was supposed to be an urgent courier but has really lost its value as it has not been delivered till date.

After repeated calls to The courier, I have still not been able to trace The courier.

Your website tracking has not been updated. The customer care nos. don’t...
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A
akankshasethi
from Mumbai, Maharashtra
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NON DELIVERY AND NO RESPONSE

Dear Sir,

This is regarding the non delivery of my courier no.[protected]. It was send on 30th July from Maruti Suzuki to Mumbai.

This was supposed to be an urgent courier but has really lost its value as it has not been delivered till date.

After repeated calls to the courier agents in Maruti – Rakesh and Pankaj and their manager, I have still not been able to trace the courier.
br...
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I
ishaoberoi
from Bengaluru, Karnataka
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Non Delivery of Parcel

Address:Bangalore, Karnataka

Dear Sir,

Pls note that I had sent a courier from On Dot Couriers & Cargo Ltd on 25th July'12 from Bangalore to Bhubaneshwar but the same has not been delivered till date.
Also, their website shows the location status of the parcel as in Kolkata. When I personally went to confirm the status in their franchisee office at Bangalore, they had no status and have been delaying the matter. I am writing this after...
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T
Tathagata Bhattacharya
from Kolkata, West Bengal
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non delivery of product

Address:Hooghly, West Bengal

i have sent an courier via on dot courier service on 17 the of July,2012...but still now it has not been delivered..i took thee help of courier because i wanted thee fast delivery of thee product,,,but its quality is so poor and disgusting theat it has not been delivered still now..and for theis courier i m going to loose my 847 rupees,n thee customer care s also v rude..theey don't even speak to thee customers...its very poor and disgusting...
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N
neha.dashputre
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Maharashtra

Hello Sir,

This is regarding my courier which i have sent from On dot courier services on 07/07/2012 from pune to nagpur consignment number :- [protected], they commited that this will be deliverd after 48 hours,but its been 10 days the courier is not been delivered, Kindly take a immidiate action on this company, this company is fraud.It is really horrifying about the service of On Dot courier. There service is very poor and...
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N
nitinsompura
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITEM NOT DELIVERED

Address:Chittorgarh, Rajasthan

Dear Sir/Madam,

I have courier my item through ON DOT courier dated 11/07/2012, but still it is not get deleivered as well as no information displaying on website while tracking, for the same i asked to chittorgarh office on 14/07/2012, they are not giving response,
they said it will get delivered within one days, yestarday i again contact him they said it got delivered but i confirm from the destination point it is...
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Tarsem Lal Goyal
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT DELIVERED WEDDING CARD

Address:Ludhiana, Punjab

Dear Sir
I have couriered my son's wedding card form Ludhiana to Mansa Dt 10/04/2012 AWB NO[protected] & My relatives have not received that courier till date.They are angry with me that i have not invited them son's marriage and when i have tracked the no on date 22/06/2012 in the report its showing this courier no is delivered from Ambala to Ludhiana (Detail attached) How is it possible.Look into the matter and find...
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