On-Dot Couriers & Cargo Complaints & Reviews

ondot courier and cargo ltd — Non delivery of courier at thirunageshwaram

My name is Chellapa and I reside at No.11 sixth cross street, Karpagam Gardens, Adyar. I sent a cover to the Asst. Commissioner, Sri Oppiliappan Temple, Thirunageswaram through on dot besant nagar courier office on 23/06/2009 under the above way bill. The in charge of the booking office confirmed that service is available at Thirunageswaram and that the cover would reach the addressee the next day, failing which, it would be delivered on the 25th of june. As the cover contained a DD for Rs.1500/- in connection with the conducting Kalyana Uthsavam on the 28th June, we got doubly confirmed about proper delivery of the cover.

We have already arranged other religious functions and a group of 12 people proceeded to kumbakonam (by car and by tatkal reservations). On 28th the temple authorities confirmed that as DD was not delivered, the Kalyana Uthsavam could not be conducted.

Despite our showing the Xerox copy of the DD, the temple authorites insisted that they could not do anything unless DD in original was received by them. They also told that they do not have on dot courier service available at Thirunageswaram. The couple who were sitting in front of the deity was asked to get up and this has caused us much concern, especially to the elderly people, who attach lot of significance to these things. They were all in tears and they thought this was a bad omen.

On 29th we contacted Ms. Soundarya and Mr.Srinivasan of “Flywing” at LB road office. They promised to talk to us with the cover the next day. There was no response upto 4th of july evening despite our contacting them frequently besides explaining the whole story to Mr.Senthil. The cover was sent back by courier on 4th evening at 5:45 pm. In the meantime, I personally went to the besant nagar office to check with the lady who booked the courier for us. She said only booking the cover is her work and she would not know if the service is available at any particular place. I was surprised because she was the one who told us on dot service is available at Thirunageswaram. I did not argue with her because I felt it was pointless.

The non delivery of the cover at Thirunageswaram despite their confirmation that service exist and the cover would reach latest by 25th june has caused us many hardship, financial strain and physical strain needless to say the mental agony to the elderly people. Hence we seek compensation for the above

No response from Their Any contact numbers// Still five days gone no delivery.
I Am unabl to track my courier that is dispatch from fazilka Dist ferozepur Punjab For Greater Noida Delat 1st, , , But The courier Service is too poor to even track the courier in to their own system, , , and providing me atleast 20 contact numbers. but now its limit of irrresponsibility of the courier service all of the numbers are switched off or not in use, , , pls take some action or aware people for not to use these type of companies for any type of service.. the numbers they providing me are...Any One check All numbers are Of On dot courier service department but all are of No use...
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Parcel missing

My parcel missing not deliver

Courier — NOT SENDING AFTER 15 DAYS

MERE RISTEDARO SE JO DIWALI KI GIFT BHARATPUR (RAJSTHAN) SE DATE 20/10/08 KO BHEJA GAYA JISKA CONSINMENT NO.68234237 HAI WO DELHI OFFICE ME BATAYA GAYA PAHUCH GAYA HAI, WO RAIPUR NAHI PAHUCHA PUCHENE PAR BATAYA GAYA KI HAME NAHI MALOOM.

ondot couriers & cargo — courier not delivered since 15 days.

Dear Sir/madam

As a part of request i am sending you this mail that A courier was booked from ludhiana containing urgent documents AWB NO :[protected] on 15th May 09, but still i have not recvd the courier. Also upon calling ONDOT courier officials a negative response was delivered by them, they behaved as they are not responsible for not delivering the documents even after 15 days. Kindly help as the courier contains very urgent documents.

Regards
Iqwinder Bir Singh
[protected]

i sent a courier through on dot from ambala cantt to guwahati on 3rd march 2009. But it hasn't delivered till 10th june 2009. Whenever i go to the sadar branch of on dot, they said please come in the evening.
The consignment number is[protected]. My number is [protected](Amit Sahni)

On Dot Couriers & Cargo Ltd — Material sent on 17th April 2009 not yet received

I have not seen such a worst services, my client from Hyderabad had sent a consignment containing some tools on dated 17th April 2009. and M/s On Dot couriers and Cargo not yet delivered the same. On enquiry to check the details, their branch office in Thane told me that the Octroi department has caught the material because the material value decleration letter was kept in side the consignment, actually non of the courier services accept the material with out decleration letter, now On Dot claims thet decleration letter of valu of the items was not given. it is rubbish, now they want money to bribe the Octroi persons, how come we as a company can pay any illegal money without reciept.

ondot couriers & cargo — NON DELIVERY & MISBEHAVIOUR OF STAFF

I tried to contact ondot people at there nos. but the mam which is looking after mumbai says that it is our fault that we didnt check that the area for which we are sending courier is no service area, when i said them ur dealer shud tell us this thing she shouted on me & banged phone down. I will not leave you people like this, i told ur people that u shud have called customer he would have picked himself then she said this is not our duty, now they are pickin phone & banging down, i'll report this matter to media & make sure this complaint of mine teaches you a lesson. All this will be sent to media people how you treat ur customers. My consignment no. was[protected]

Dear Sir/Madam,

I sent a courier though On dot Couriers & Cargo Ltd. on 7jan2011 evenig from Noida to Varanasi.
Till now (15Jan2011 evening 6 PM ) it has not been delivered. I tracked my courier that is in Varanasi
branch but no one is going to deliver it.

No One is responding properly for this courier , all the no. mentioned on receipt(attached) are not working.
I got the no of concern customer care no from local agent but customer care is not supporting for the same. Varanasi Local branch concern person is asking that come & collect the courier from their office.

From 7 to 15 Jan it is now 15 days gone but no result. I have Expended Rs 45/ for courier & Rs 150 for
tracking the same on phone & Internate as well as Time.

Pls help me regarding the same.

courier receipt .. attached

My contact No [protected]
Customer center of On Dot : [protected].
Local Concern Person -- Rajeev no. is [protected]

ondot couriers & cargo — Parcel did not reach

The parcel with the consignment no.[protected] is still with the ONDOT people and has not reached the destination.
ONDOT has very very poor services and the worst customer care in the delivery services.

The parcel with the consignment no.[protected] booked on 19th nov 2014 is still with the ONDOT people and has not reached the destination.
ONDOT has very very poor services and the worst customer care in the delivery services.
Are such a morans who cannot the value of air couriers
Phani babu
[protected]

WE SEND TWO COVER ON 01/06/2011 FROM C.T.M. A'BAD TO NAGPUR WIDE DOCKET NO.[protected] &[protected]. THIS IS NOT DELIVERY TILL TODAY 16:45 HOURS.
WE SEND OTHER COVER ON 02/06/2011 FROM C.T.M. A'BAD. TO NAGPUR AND THIS TO DELIVERY ON 04/06/2011.
WHY THIS IS POSSIBLE ?
FROM:
AEROFLEX HYDRAULIC
26-27, MAHADEV ESTATE
NR. CANAL, CTM-RAMOL ROAD
C.T.M., AHMEDABAD.
PH:[protected]

this is mahesh reddy my father was booked parcel 28 sep they in hyd oct 01. but delivary is on 5th oct.. they didnot do job they irrespective persons . they not feel responsible. i felt so bad ., , , , , , , , , , , , , , , , , , , my tin is[protected]...[protected]@gmail .com

Since the matter is settled, and courier is received. The about stands cancelled.
Sharad Joshi

Respected Sir/Madam,
My v imp medicine was sent ur service from chennai to indore, my parcel was not delivered for so many days from indore office. They kept it there for 2 days and sent the parcel back to chennai. After contacting the office in indore person responsible Mr Vinod abused us and said we dont provide pay to service. Atleast they could have contacted to customer thru mobile no we could have made the payment in chennai or in indore within mints but instead they returned the parcel and the attitude shown by Mr Vinod was v disturbing and on complaining to Mr Om incharge he instead told me tat my behaviour is improper.
Sir what damage ur service has done is done but for christ sake take notice of this matter as it will destroy the reputation o[censored]r service because of mismanagement and improper behaviour with the customer. I hope u will take strict action against the people responsible. The parcel was sent in name of dr ramendra shukla

Dear Sir/Mem,
With kind information that I am Mukesh Garg From Manali HP 175131 & Contact no.[protected]
Your service is very very very very bad. i don't like your company's Ex. Service. i belongs from Manali here is Hill station your ex. comes by bus from other station after reached at bus stand manali they call at cell phone everytime we have your parcel & letters pls collect from bus stand manali is that your service?so whey we willn't choose postal service ? pls improve your service or closed your service in manali ? have you not service door to door ? & they are saying we can't pay auto expenses for door to door service ?

I hope you will take action for that as soon as.



Thanks
Mukesh Garg
+[protected]

Nondelivery of parcel sent on 18.08.2010 from pune for Ambernath. Doc no.[protected].

Spoken to many people.... but in vain...

If anybody can help....

Regards
Durga

Ondot Courier — Non delivery of courier

Dear Concern
I had send a paper with docket no.[protected] on dated 27-Aug-10 from Mohali to Mumbai, but it could not be delivered till now.
Please do the needful ASAP.

my family members sent one coureer with AWB no ::[protected] via On Dot coureer from jamnagar to bangalore and i did not recieved the coureer even after two week of time. when we inquire at jamnagar branch they said they have already made the delivery and they have the receipt of delivery but i did not received the delivery of coureer. when trying to contact to customer number all the number are continiously buzy and when tring to call on few of his officer (operation/ branch hear/ officer/ customer care officer) either they did not pick up the phone or they phone is switch off or they told to call customer care.

i am not happy with the service of OnDot coureer.

ek dum bakwaas courier

Hi Concern,
This is regarding the Service of OnDot which is very poor as i still not got my Docket against docket no.[protected] dtd.27-Oct-12 from Amritsar to pune and today is 5th of October its around 9 days and still not recieved its very shameful, and not any resposible person is in pune who will provide me the exact location, this Docket is very important for me and u can't observe the Loss which i have got with the non recieving for this docket...
this is 2nd time for me about the services which u people provided to me...
Hope for the +ve Response and have some improvement in future...

I have not received our Courier/Shipment till date its send From Nagpur - Chiplun on dated 17-Nov-2012, our Docet no.is[protected].
Kindly Chake the details and Diliverd earlier to our office
We Have given Bellow our Contact&Addres.
M/s.Samarth Services, Flat No.7 New Saket "D" Saket Complex/Gruhsankul, Zari Road Chiplun, Dist.Ratnagiri, Pin-415605.

Thanks&Regards
Sachin Jagtap

This is the first time when we Have given you the shipment number [protected].Which was delivered to wrong address in bangalore.When I tried to get my consignment back to my office one of your employee told me that it will be divered in 10 minutes but after waiting 1 hour now they say that it will be delivered on monday what a hopeless service you guys are providing.My one and only openion for you guys is either place the person who is literate enough who can read the delivery address or close all this operation If you are not capable to handle it.

I book the parcel with on dot courier on 1 august[protected] & it is reached the destination(Dehradun) on 4 august, but it is not delivered till 07/08/09. I called the local office of on dot & they will giving excuses that we don't have delivery boy today, the other day they told me that there is heavy rain. They are making excuses everytime.The service is really very bad & i don't know when i am going to recieve my parcel.

Dear Ondotcourier service,

Kindly note that one garment packet which was dispatched from Shalimar Garden, Extension – II, Gaziabad on 9th Sep, 2009 sender name- Dipanwita Debnath, POD No.[protected], Address: Nandita Sarkar, Resourcing Center, SCFL, 19, N.S.Road, Kolkata – 700001.

I had called your Kolkata Office[protected] on 14th September, 2009 regarding the same and some one attended my call and also committed me that same day within 4pm I would receive the packet. But I have not received any packet or status from your end yet. Yesterday & Today I have called your Kolkata Office & Delhi Office[protected] &[protected] several times but nobody received my call. I am still waiting for the same. Let me know the status ASAP.

R/s

We are sending a courier to M/s Master machnical, Lajpat nager delhi as on Dt 10.11.09 But it is not delevered Till date

Dear Sir,
Pls update following nos.[protected] to wagholi-pune on booked dt. 01-07-10 in mumbai
kindly arrange final dest. del.
thanking you
regards
suryakant
mumbai.
[protected]

i have sent a parcel by on dot courier from hyderabad to patna on[protected] .still no information

so please check the status of the things

doc.no[protected]
date ;21-12-11
place; hyderabad to patna

I have not received my courier from Pune to Chennai doc. no.[protected] sent on 14/1/2012

From, date 28/08/2013
Tuteja Marble,
Near moti nagar crossing,
Ambala bye pass road,
Ludhiana.
Mobil No. +[protected], +[protected]
[protected]@yahoo.com
[protected]@gmail.com

To,
The C.E.O.,
ON DOT Couriers & Cargo Ltd,
Main Office,
New Delhi.

Sub : misplace my courier and bed behavior your agencies holder

Respected sir,
I harminder singh prop M/s Teteja Marble Ludhiana. I was done a courier in 09/08/2013 rc no. AWB No. *[protected]* from Ludhiana To Delhi Consignee Libra Sales India Delhi. My courier not delivered in my correct place when I goes to your agencies holder and ask about our courier. They ware not giving me proper answer and telling me wrong

I would like to request you sir there are very important documents for us . if you don’t delivers the courier properly please send me back because I thinks your services are very poor for me and your agencies holder are not interested in our works.

Kindle take action against this later as earlier as possible

Thanking you

Your well wisher and un happy customer




Agencies Holder
Sahaj enterprises
Balwinder Singh
+[protected]

I have post my courrier from dehradun to Amritsar via On Dot Courrier.serial no vide[protected] .
please find the latest position . thank you

a

Courier not delivered

Dear Sir/Madam,

I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. My father has booked a courier no.[protected] from bilaspur ntpc sipat on 18/08/2012 but it was not delivered as of now. I request you to please take necessary action as that consignment attains a great importance for me and i was in urgent need of it. Hoping kind response from your part

Your's faithfully
nikita
[protected]


Date : Friday, on 24/08/2012
Booked From : ON-DOT bilaspur BRANCH (chattishgarh)
Destination : Rajnandgaon (chattishgarh)

i totally agree with you! plus if by any chance anyone picks up ur call they'll be so rude!!! huh!!! im sooo pissd at them!!!

their reason to not deliver was 'the plane was full so the air company offloaded my courier'!!!

how unprofessional does this sound?

worst delivery

Booking on 16.09.2014, till date not deliver courier document. ondot courier is a worst courier in india. pls. do not book this courier service. even ordinary post delivery within 7 days throughout india.

I am writing you this mail to divert your kind attention towards the kind of services on dot couriers are providing to their customers.
I had booked a parcel worth more than 3000 /- from Vapi to be delivered Muzaffarpur with the AWB no as[protected] dated: 09/02/11. But it is not delivered till today 19/02/2011
And when I am tracking my consignment on your website it was always showing Delhi.
And I talked many times with customer care in Delhi as well vapi but they always told me, we are searching.
I want to know who will be responsible for it. And whether my courier will be delivered or not.
I asked them, these people response is so bad ...they just pass on days and giving me not any answer ...just make me go from one place to other and even being a gir they talking to me very rudely..I just want my things back.
Looking into the seriousness of this matter I request you to please help me by finding out the parcel, which is quite precious and important for me.
Plz do the needful at the earliest.
Your sincerely
Indrajeet Thakur
Vapi, Gujrat
Mob:-[protected]
E-mail ID:[protected]@yahoo.com

Dear Sir /Maam,

our couries delaaviered 26 march from Hyedrabad to Sehore (M.P.) but not received tilldate and delay in nagpur Branch. so please deleivered immadiately.


Thanks

Devendra Singh Parihar

Cont- +[protected]