One Assist — deactivate one assist plans | |
Hello there I'm using kotak credit card. Without any intimation you have deducted the amount of 1399 from my credit card As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have been repeating the same. Please deactivate and refund my money asap Date of incident : 14.09hrs. 5 april 2018 Oneassist relationship number : 1882577 Was this information helpful? | |
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
As requested to cancel my service and refund request initiated with complaint number : 3050719
but non of there executive responding the call after cont. calling till 30 minutes.
very very very worst service...
last discussion done with Mr. shailendra
but non of there executive responding the call after cont. calling till 30 minutes.
very very very worst service...
last discussion done with Mr. shailendra
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Relationnumber 1842933
Name parmjit singh
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 3075535 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brij
Team OneAssist.