OneAssist Consumer Solutions Complaints & Reviews

Dear sir / madam,

This is pramod kumar raut

Complaint no. # 37285144
One assist relationship # 2717967

My mobile +91-[protected]

My axis bank a/c no - [protected]

Rs 1899.00/- has been debited for oneassist membership dated 09.12.2017

I receive phone calls from oneassist regarding one assist service but i do not accept this service without...

Relationship no.1729867
Amount of 1899.00 was deducted from my credit card without any intimation or my approval last month. (Feb-march 2018)

Due to the same i asked for a full refund of
The amount.

In the credit card statement of this month, i have received only 949.50 credited to my account. (March-april 2018)
I want the other 949.50 to be credited back to my account as well....

Hi,

My mom has received a call from one assist, and without clear intimation on the product, her approval has been taken and money has been debited. She does not want any subscription and wants the money to be refund.

This is the second year an amount of 1899 has been deducted, we already spoke to one assist customer care when this happened last year and no action as taken.

Please remove the...

Hi,
Please deactivate the oneassist plan "enhanced wa power single plan" with membership id: [protected] associated with my hdfc credit card, and refund the money asap. This plan was activated without my knowledge and permission, so requesting you to deactivate the plan and refund the deducted amount inr 1399 as soon as possible.

Relationship number: 3800828...

Hdfc promoted tge one assist be taken last year. I had specified it shall not be auto renewed. But to my surprise received mail that it will be automatically renewed. When i contacted hdfc they simply say that they have nothing to do. Oneassist customer care is pathetic and they never respond. I had the tailing content mail to one assist but no acknowledgement or confirmation of the plan being terminated. I will be forced to take a hard step...

Name : heonyong park
Phone : [protected]

Oneassist took 1899/- from my hdfc account without permission.
I want to cancel this service. Please refund my money.
I called to oneassist call center many times. But they intentionally ignored my complaint.
I'm sure that they tried to avoid providing cancellation service.
Please cancel my plan.
I never want to use your service continue....

Hello there

I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Message reveiving date -...

I have requested the firm to cancellation of membership vide mail dated: 16.04.2018 and mail confirmation has been received from them that "your request for plan cancellation is under process." and also two-three times, they have spoken with me regarding the same. After that also, it is observed that the payment has been deducted.
Hence, requested to refund the same....

I received sms from hdfc bank that rs-1799/- deducted from my credit card to one assist plan without my permission.. I also got a mail and a post from one assist team. I m continuously calling on customer service but always there executives are busy and they not cancelling the servicing.

Please deactivate and refund my money asap

Relationship no 1877092
Name - rakesh kumar tiwari...

When i availed my hdfc credit card i noticed a unauthorized charge of rs1299. On enquiry i was informed that it was the charges from one assist. I informed that i didn't ask for their services, but was told it was a package with the credit card. This year i noticed similar charge of rs1399 for renewal of one assist. I had already informed over phone and by email not to renew their service however they have charged my credit card account....

I received sms from hdfc bank that rs.1399/- got deducted from my credit card without my permission. So i called to the hdfc customer care and representative stated like the money deducted on behalf of one assist for my credit card protection plan. The plan was activated without my permission or confirmation, so i called to one assist customer care, your executive said like he will cancel the plan and even i got mail from your cancellation...

There is no option to deactivate or cancel my one assist plan in the official website of one assist consumer solutions private limited i. E www.oneassist.in
Please help me in deactivating or cancelling my one assist plan.
I need to cancel it soon because in august month every year, this plan gets automatically renewed by taking out the annual charge which was rs. 1, 899/- for me last time on 22 august 2017.
I know, even...

I raised a claim to oneassist for my handset on 28th march 2018,

On 05/04/2018, i received a call from your customer relationship officer regarding my handset replacement where he told me that i will get link within three days over mail or phone through which i have to pay 10 % of rs.50800 inr for my handset replacement and also requested me to pay as soon as possible.
After wait period of three days i tried to contact...

Dear Concern,

I already raised my complaint from last 15 days back regarding the Unnecessary debit for rs.1899/- for one assist service they called me and asked me for my bank details to refund my money in just 4 days then i gave my canceled cheque on mail provided by them but now its been 15 days long and no money credited in my account by Oneassist. I mailed again and again on their said mail ID [protected]@oneassist.in...

For past 3 years I am informing them not to renew my plan.still they do and promise me that next time it won't happen. Today(18/4/18) I got a message that Rs1299 is debited from my HDFC credit card. I already sent a mail regarding not to renewal on 27/2/18 (check attachment) but no use. They debited amount without my approval.

Today I call customer care and explained everything, they informed me that call will be transferred...

I received sms from ICICI Bank that Rs.1399/- got deducted from my credit card without my permission.
OneAssit plan got renewed without any information. The amount got deducted without my confirmation.
I called to your customer care, your executive said money may not be refunded. So, that's why I am complaining
I am cancelling my membership in the free look-in period, I am eligible for full refund.
Please cancel...

I received a call from icici bank (One assist) in the year 2017 and has just given information about one assist plan after than they activated this plan without my oral or written consent, and on 4.3.2017 i come to know that rs. 1799/- deducted from my icici saving bank account. This year they automatically renewed plan and rs. 1899 deducted from my icici bank account. I don;t need this plan and actually i have not used any services till...

I have bought iPhone 6s and put insurance. But insurance was delayed by Currents at Phoenix mall in Chennai. Now I have insurance till May, 2018. My phone got broken and it crosses one year from purchase date. One assist team is not accepting my insurance though it an issue from Currents who delayed insurance. They didn’t tell us terms and conditions when they put insurance. Now both r cheating us....

Rupees 1899/- deducted from my bank account without any intimation and without my permission

my account number is [protected]

my card number is **** **** **** 2817

my registered mobile number is ******3693

Axis Bank, Branch-Baripada, Odisha

please kindly deactivate that service unwanted by me and refund me my money asap

thanking you,
Rahul...

Deactivate my one assist plan immediately. Otherwise i ll withdraw my ac from icici bank. Last year you guys told me that if i ll permit u again for further continuation of this service then only you ll debit my money from my ac. But this year without my concern again u were continue the service and just drop a conformation massege. I hope you will take action immediately.

Name-shatabdi chell.
Plan name - enhanced wa...