OneAssist Consumer Solutions Complaints & Reviews

I received sms from icici bank that rs-1899/- deducted from my debiit card to one assist plan on 11/04/18. Without my permission. I complaint once on 12th april 2018 on consumer complaint but you didn't give any response yet. I don't want any protection plan so please cancel it as soon as possible.

I already complaint through mail or phone call but didn't get any solution till now.

Please deactivate and refund...

One assist keeps on disturbing me even after i denied insurance from them for one of my handsets. I have requested them many times not to call but there is no action taken. They insist on taking their service forcefully, calls at odd hours of the day. This is pure form of harassment. They also insist on insuring other mobile handsets under their service. Keeps on calling for all kinds of offer kindly look into the matter....

I got a car loan from hdfc bank and i think they have a tie up with this company. They sent me a credit card that already had charged for oneassist of rs.2500. Now when i came to know about this i called their toll free no. Which was not reachable and then another one. This time tgey picked it up but told cancellation can't be done by them and transferred it to another department which never picked up the phone. And now i am stuck with these...

Rs.2999/ debited from my CR. Card (28. Mar.18) without any intimation/phone call. Came to know today after receiving the Credit card bill, connected more than 6 times today to discontinue the RENEWAL & reward back the money but call could'nt mature at the time of transferring the call to the concerned technical team...
How could be possible? Customer care person promised to arrange a phone call from their concerned technical team..waiting...

Hi team,

I am masna deepika. Mail id: deep. [protected]@gmail.com.

Please de-activate my membership in one assist. I have not utilized this and i am not using anymore.

How can you add me again in this year as membership without my confirmation. Money is deducting from my credit card. Is there any possibility to refund them.

Please reach me if you need any further information.
br...

Worst service experience ever. Customer for last 3 years but sorry to say that the company is not professional at all. On 09.04.2018 i have renewed my membership with inr1299/- on the same day inr1399/-{without prior intimation} was deducted from my credit card for the same purpose. So there is a simple case of double payment for same policy. I have contacted the customer care then shared the bank account statements with full details in the...

Sir,
My hdfc bank credit card no. Xxxx xxxx xxxx 7132

Mobile no. [protected]

An amount of rs.1399 dr. From this card on date 26.02.2018 under auto renewal process without my any permission. How the amount was debited?

I am not interested in one assist membership.

Pls reverse my amount in my account.

Thanking you

Ramveer singh
D. O. B.28.03.1956....

I bought the protection plan from the oneassit and the time of buying the plan the technical staff told me that my phone cover the whole protection like (Falling in the liquid, any type of damages happening) and some days ago my mobile phone screen got damaged and when i called him they told me that no such type of protection are given to me. So i hope the immediate and positive response from your site.
With regards
Kanhaiya...

Hi team, one assist is not accepting my complaint as my phone got fell down from my pocket while running, which comes that in accidental damage. So it should ne accept and follow my claim procedure.
What is my advantage where i have paid a big amount of ₹2000 approx for total protection plan. Please discuss with team to accept my claim or refund my balance which i paid for subscription.
The claim no. Which i did complaint...

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 12 jan 2018. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

I want to full refund i will not take a partial refund i have proof ofcall recording i am asking from day plz cancel...

My is membership id: [protected] i don't want continue membership i already complaint about that to cancel my subscription they told me its not stopping they deduct my balance on my credit card number last digit 4803 hdfc bank my name sukhchain singh bhagrath and they irritation me last few days. My contact number [protected] and also registered number my register email id [protected]@gmail.com...

Hi, one assist has deducted 1400 rs from my credit card without even notifying me. I haven't created any account with one - assist i have never used it but they have deducted the money for renewal. Can you please deactivate my account from your profile and refund my money back. I got a message that this is my i'd: 1912731.
Please deactivate my account....

Dont buy thae policy to this comapny they are fraud i have buy 89000 thousand rupee phone they making me fool no to giveing refund

My claim no is 309515
Hi have cal regrading my claim today it cancel by insurance company
First i clear you that i have buy policy to you and i have give you all document to you
And sim owner is my brother you have asked me sim owner latter that i have provied you and i...

My relation ship id 282713 (Power individual). I have raising request t close my account since last 2 year since the service is not been used but they are not closing the account. They are auto renewing the membership without my authorisation on my hdfc bank credit card. The site does not permit me to remove my credit card details nor the there phone numbers are reachable. There is no option to cancel subscription

I tried...

The one assit company without informing they deducted rs.1399 from my credit card and activating as some plan they are not asked me before deduction and also i got to know this company name when i got the debit message so immediately i raised complaint and requested for cancel this plan and however i am not at all interested in the plan. I want the amount to be refunded back to my card immediately....

I am a hdfc bank credit card holder. The bank has auto debited rs. 2300 /- from my credit card number ending with 8170without my concern on date:11/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2300/-

Oneassist relationship number : 1901897
Name :- prem anand m
Mobile no. :- [protected]
Credit card number...

I received sms from icici bank that rs-1899/- deducted from my debedit card to one assist plan on 11/04/18. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 11/04/2018
Icici debit card no. Xx5358...

[resolved] one assist

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
Last year also i called for deaction but the company didnt deactivated my subscription....

Received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money...

Hi,

My relationship number is 869103, and you have charged my card without my permission. Please do cancel and process the full refund back to the same card.

Relationship no : 869103

Just came to know that my card was charged after receiving a message from the bank. You are not allowed to charge my card without my permission.

Please don't do this in the future....