Claimed

One97 Communications Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Contacts

File a complaint to One97 Communications

Having problems with One97 Communications?

File a complaint and get it resolved by One97 Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

One97 Communications reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ather Kazmi
from Hyderabad, Telangana
May 19, 2019
Report
Copy

Address: 22-1-697;flat no 103;mastan residency;noorkhanbazar hyderabad noorkhanbazar;telangana, Hyderabad, Telangana, 500024

Hi sir
Sir today morning from my account 188.5 is debited without any reason ..in morning when I want to add money from my account it's too late to give otp to my mobile number so otp which I was getting
It was not taking because of longer time so I tried for 4 to 5 times after that it taken place .so I need my 188.5 money in my account.

Thanks
One97 Communications customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saloni Kapadia
    from Ahmedabad, Gujarat
    May 18, 2019
    Report
    Copy

    Hello, on 15th may, 2019 evening at 8:12-8:15 i tried to add money into my paytym wallet, twice, but showed error both of the time. Each time the amount was 100, that is 200 total. I tried to add it after few mins and it was done. But after half hour, i got 2 sms saying that 100 rs, in both messages (That is total 200 rs) has been deducted by ecom at one97 communications ltdelhi din. I thought it will be added to my paytym wallet. But it was not. I already reported twice about this and both times i got that i will be contacted but have not yet been contacted. I demand that 200 rs. I demand to either add 200 rs. Please look into this and please add it back to my paytym wallet. Thank you
    One97 Communications customer support has been notified about the posted complaint.
    I tried the train ticket reservation booking IRCTC through one97communication app.The ticket booking was not completed.but one 97communication was debit the money to my bank account rs 355 on date may23.so please refund my amount rs355 credit my bank account.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saloni Kapadia
      from Ahmedabad, Gujarat
      May 16, 2019
      Report
      Copy

      Hello, last evening at 8:12-8:15 i tried to add money into my paytym wallet, twice, but showed error both of the time. Each time the amount was 100, that is 200 total. I tried to add it after few mins and it was done. But after half hour, i got 2 sms saying that 100 rs, in both messages (That is total 200 rs) has been deducted by ecom at one97 communications ltdelhi dlin. I thought it will be added to my paytym wallet. But it was not. I demand to either add 200 rs. Please look into this and please add it back to my paytym wallet. Thank you.
      One97 Communications customer support has been notified about the posted complaint.
      No response from the merchant sonioA64 electronics order id[protected]
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saloni Kapadia
        from Ahmedabad, Gujarat
        May 15, 2019
        Report
        Copy

        Hello, this evening at 8:12-8:15 I tried to add money into my Paytym wallet, twice, but showed error both of the time. Each time the amount was 100, that is 200 total. I tried to add it after few mins and it was done. But after half hour, I got 2 SMS saying that 100 Rs, in both messages(that is total 200 Rs ) has been deducted ECOM at One97 Communications Ltdelhi DLIN. I thought it will be added to my Paytym wallet. But it was not. I demand to either add 200 rs. To paytym wallet or back to my bank account. Please look at this at utmost urgency and importance. I demand and want my 200rs back.
        One97 Communications customer support has been notified about the posted complaint.
        May 16, 2019
        Updated by Saloni Kapadia
        Till what time will I be notified about my money being added back ?
        I am Ramavath Somla, have account with central bank of india. I dont have pytm account and still my account was debited by one97 communincations Ltdelhi DLIN
        worth Rs 2090 on 14 may 2019. The amount still not redunded to my bank account. Hence forth i request for refund.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deeplakshmi parmar
          from Mumbai, Maharashtra
          May 13, 2019
          Report
          Copy

          Address: Dont know exactly, Mumbai City, Maharashtra, 400080

          My self deeplakshmi i have done

          transaction on 13 may at 8.15 for credit

          card bill payment of 11300 through

          internet banking third party refrence as

          one 97 communication from paytm the

          money debited but showing transaction

          failed due to page closed by customer.so

          pls help me regarding refund process my

          phone no [protected]
          One97 Communications customer support has been notified about the posted complaint.
          I had made a wrong payment of Rs. 1525 on 11 th may to one97 communications.request you to refund the same
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shekari
            from Hyderabad, Telangana
            May 10, 2019
            Report
            Copy

            Address: Hyderabad, Telangana, Hyderabad, Telangana, 560011

            On 21/04/2019 my friend got a fraudulent call from phone#:[protected] where she was take my debit card and she was informed about my debit card for which they needed a otp, it was unfortunate that she provided to them the otps and i lost my total amount 35000 and in that one transaction of rs. 999 they added in one97 wallet. Then i lodged a complaint in the cyber crime cell hyderabad police. But they are delay my complaint. Please help me about providing that wallet details, iam physically disable i tried but i would not able to go to everywhere for my issue. Please help me. Please.

            Please find the details below:

            Debit card :
            First four digit : 5103
            Last two digit : 56

            Date of fraud call : 21/04/2019
            Amount :rs. 999

            Regards,
            Gangashekhari yarva
            One97 Communications customer support has been notified about the posted complaint.
            Dear sir,
            Today i made a payment through upi by amount 699 rs/-.The details of the transfer is as indicated above. This payment is for the purchase of resmi note 7 mobile advertises by flipkart lite explore plus. (Attached the advertisement for your reference). I have got an acknowledgement...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              revz
              from Mumbai, Maharashtra
              May 6, 2019
              Report
              Copy

              Address: 2 268 ANNAIVELANKANNI NAGAR, VILANKURICHI ROAD,, SARAVANAPATTI POST, Coimbatore, Tamil Nadu, 641035

              Bank ref no.
              "transaction date" value date branch cheque no.
              6/5/2019 11:34 6-may-19 9999
              Description
              Debit
              Paytm-[protected]-
              One 97 communications limited-[protected] 1, 799.00
              Dear sir,
              Today i made a payment through internet banking from my account with karur vysya bank, ganapathy br., coimbatore rs.1799/=. The details of the transfer is as indicated above. This payment is for the purchase of vivo v9 mobile advertises by flipkart lite explore plus. (Attached the advertisement for your reference). I have got an acknowledgement from india sales (Order ref. No. Paid successfully
              India sales
              ₹1, 799
              Order id: 20190506 [protected]). Would appreciate if you confirm you have received the money for the same transaction. I have not received any communication regarding delivery of product. When will i get the product.in case if there is any problem please let me the procedure to get the refund and the contact number. Would appreciate your early response please. My mobile no.[protected] and my e mail :- [protected]@yahoo.co.in

              Best regards
              V m gopalakrishnan
              One97 Communications customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lalit Kishor Rathore
                from Kashipur, Uttarakhand
                Apr 30, 2019
                Report
                Copy

                Address: Ward no. 13 kalika nagar babai road hoshangabad, 461001

                Hi,
                My sbi account debited by 5000 on 28th November 2018 by one 97 communication noida without any purchase etc of transaction.
                I am not using or purchasing any kinds of things from one97communication.
                This is totally fraud case.
                I also check this type of many cases of fraud online by one97 communication
                Pls refund my amount & do the needful
                Thanks
                Braj kishor
                [protected]
                One97 Communications customer support has been notified about the posted complaint.
                May 30, 2019
                Updated by Lalit Kishor Rathore
                Till date no resolution
                Ticket was not confirmed and money duduct from account, I have mailed 3 times to IRCTC and 5 times called to IRCTC, but still not get my refund yet. My PNR No- [protected] & my ticket I'd is 3771542, please give my refund as soon as possible
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shripad rawool
                  from Indore, Madhya Pradesh
                  Apr 26, 2019
                  Report
                  Copy

                  Address: At sangeli,tel sawntwadi, Maharashtra, 416510

                  Dear sir,
                  I was adding money in my patym account [protected]

                  So i was completing my payment using my upi id [protected]@upi

                  While adding money, transaction of 167 rs gone missing, didn't added in my paytm wallet.

                  But transaction of 167 rs is successfully completed from my upi id
                  [protected]@upi.
                  Dear sbi upi user, your account is debited inr 167.0 on date[protected]:51:36 pm by upi ref no[protected]. Download yono @ www.yonosbi.com

                  You have successfully paid inr 167.00 to paytm. [protected]@axisbank.
                  One97 Communications customer support has been notified about the posted complaint.
                  My money got deducted by one97 communications l, while I was trying to transfer money from my bank to atm. It has been two weeks, I still didn't get my money. I was trying to add money but all the it gets failed .so please try to return my money as fast as possible.
                  I am booking a ticket in irctc railway app
                  My ticket was booked but payment get 2 times
                  One time irctc website has take the payment 710
                  Next time one97.com has get the payment 710
                  Why 2 tyms get the payment plz solve my issue
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anmol0183
                    from Mumbai, Maharashtra
                    Apr 26, 2019
                    Report
                    Copy

                    Hi sir,

                    I have booked my train ticket with irctc on april 26 for swarn shatabdi using your portal.
                    The amount has been debited from my account but the ticket is not booked
                    I want my refund at the earliest possible time.
                    Hereby attaching the screenshot of the same.
                    Looking forward for an immediate response.
                    This has happened with me the second time anyway

                    Thanks
                    Anmol
                    One97 Communications customer support has been notified about the posted complaint.
                    Have try to book tatkal ticket on 12 Aprils 2019 at that time my tickit is not booked but money has been dedected from m CBIi account but no refund is

                    Plz refund my money back
                    Jebastin Prabhu's reply, Apr 27, 2019
                    my email id [email protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hanny3693
                      from Delhi, Delhi
                      Apr 26, 2019
                      Report
                      Copy

                      Address: Vitt Bhawan, Jaipur, Rajasthan, 302005

                      I, hanish jain ordered samsung galaxy s10 worth rs. 67000/- from the paytm mall on 20th april 2019 order no is [protected] and its expected delivery date was 22nd april 2019. Today is 24th april 2019 and still it is showing handed over in my order book, not delivered to me yet. Now i want to cancel my order but i am not able to cancel it. I called many times to the customer care but they couldn't provide me the solution yet. Almost 48 hours have been passed to raise the problem (Complaint no:[protected] still not find the solution. I belong from a very medium class family and its a very big issue or money to me. I cannot bear this kind problem with me. I also never expected this kind of service from the paytm at all. Now its a very serious issue to me. Kindly provide the solution as soon as possible..
                      One97 Communications customer support has been notified about the posted complaint.
                      Sir /madam,
                      I had recharged tatasky on 16 april 2019, but due to some problems my money was stuck in your authority, I humbly request you to refund my money Rs.300. for which I will be ever anticipated.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sashi Longs
                        from Kolkata, West Bengal
                        Apr 23, 2019
                        Report
                        Copy

                        Address: Dimapur, Dimapur, Nagaland, 797112

                        Sir/madam,
                        I have the honour to state a few lines regarding my tatasky recharge that, i recharged with rs.300 on 16 april 2019 from paytm. And due to my careless and wrong cvv number of sbi debit card, my tatasky recharge was left on hold and it is hold in your authority, therefore, it is my humble request to your kind authority to please refund or forward the amount to tatasky no [protected] acount.
                        For your kind act and consideration, i will be ever anticipated.
                        One97 Communications customer support has been notified about the posted complaint.
                        [protected] is your One Time Password for online purchase of Rs 600.00 at ONE97 COMMUNICATIONS thru State Bank Debit Card ending ----. Don't share this with anyone.

                        This was the message i received when I wasn't even able to access my mobile.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          deeraj janpriya
                          from Mumbai, Maharashtra
                          Apr 21, 2019
                          Report
                          Copy

                          Address: New Delhi, Delhi

                          Without my knowledge my money 4450 is deducted by one97 communication. Company said that they will give online service but all my money is deducted cheated me nothing service is provided. Company asking extra money. Bt already my account deducted by 4450 rs. I want all my money thorough paytm ([protected]) this is my number and the number where from the money is deducted no. Is[protected]
                          One97 Communications customer support has been notified about the posted complaint.
                          I booked my ticket in IRCTC but ticket was not Booked my amount was deducted in my bank from your company
                          My money was deducted transaction Id:[protected]
                          I have booked a train ticked from kyn to hjp on 5th april in irctc rail conect app though the payment gateway one97 communications but transitions go failur twice (tiked not booked)but money go debit.
                          A/c [protected] dr from inr 825.00 card tnx by debit card OTHPG 351966 ONE 97COMM... LNOIDA
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            bigneshgoyal
                            from Mumbai, Maharashtra
                            Apr 17, 2019
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600010

                            I have booked a train ticket from mas to pgt on 17th april 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money go debited from idbi bank account, but still not refunded.
                            Plz look into this matter immediately.
                            Message:-
                            A/c n1139 dr for inr 1336.47 cardtxn:mast-pos/one9. A/c bal (Incl. O[censored]nclrd chqs) on 17apr 11:06hrs. Call [protected] if card not used by you

                            Email id:[protected]@gmail.com
                            Mobile no:[protected]
                            With regards
                            Bignesh goyal
                            One97 Communications customer support has been notified about the posted complaint.
                            I had paid₹1000 to9 stacks.But as the transaction is running the money is debited from my paytm and at the end it says transaction failed.And the money is not received by merchant, At the statement it says money paid successfully to one97 communication.Please refund the money back to my account.I attach screenshot below.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Navdeep Inder Bamrah
                              from Panipat, Haryana
                              Apr 10, 2019
                              Report
                              Copy

                              Filing of a case against paytm mall (One97 communication)
                              Compensation of rs 1 lac.

                              Complaint - i had participated in an online contest organised by paytm mall on 31 may, 2018. I had won that contest and result was announced on 6 june, 2018.
                              The prize which was a shopping voucher of rs 10000 was awarded, which was distributed among our four tagged friends including me.

                              Paytm mall didn't inform me that the prize will be distributed among all four equally. All of other three got coupon of 2500 rs each but i didn't get any voucher. I had initiated, participated and my commented post had won that contest. They didn't even inform me and no terms and conditions were given regarding the same.

                              After a while when i asked them for my voucher no. Of times they didn't reply. Then i tweeted my query on twitter by tagging them. After so many efforts, i got coupon from them which was expired or already used.

                              I messaged them repeatedly and they sent me code and asked to order anything by using code. Also they asked me to order with my own money and will get cash back as well as my order. Using that code, i ordered handbags. After few days that order got automatically cancelled and i didn't get any cashback and prize. And i requested them again. They asked me to order again without using code and they said after delivery of products, they automatically transfer cashback in my account. But again they cancelled my order and didn't give any cashback.

                              Third time, i asked them for prize, they asked my to order bags again and when your order will ship, send us order no., we will provide you cashback.
                              After ordering the item, i sent them order no., they said they cannot process my request.

                              Now almost 11 months have been passed, and they did not provide any solution, in fact, they have blocked my funds (That i used against order in order to get cashback) three times without giving me any benefits. Its totally mental harassment and fraud.

                              I want compensation of rs 1 lacs for harassing me for 11 months and even not providing any of prize money. All the related facts, screenshots, messages etc. Has been attached for references.
                              One97 Communications customer support has been notified about the posted complaint.
                              Please refund my Train ticket booking Ammount Rs 630.00
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                monica137
                                from Pune, Maharashtra
                                Apr 10, 2019
                                Report
                                Copy

                                Address: 411057

                                I ordered from dominoes by using online banking on 21st march, but the orders were cancelled. I have made two orders, one payment was done with another gateway for which i have received the refund. The other order payment was done through one97, now i have not got refund for this payment. The restaurant has confirmed that they have refunded both the payments. I got only one, the other which was done by one97 is not done yet.
                                One97 Communications customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NITHIN RAJ CS
                                  from Kottayam, Kerala
                                  Apr 9, 2019
                                  Report
                                  Copy

                                  Address: pulari vellarada, Thiruvananthapuram, Kerala, 695505

                                  Add money on paytm wallet through union bank of India UPI

                                  The msg is " your union bank of India will refund the money in your bank account " & Based on our past experience, bank take 2 working days to add the amount back in the bank account.(other note : you can raise your concern with us after 21 hours)

                                  What should be do paytm?
                                  One97 Communications customer support has been notified about the posted complaint.
                                  I HAD RETURNED MONEY FROM MY PAYTM ACCOUNT TO MY DEBIT CARD WITH SBI ON 8 TH APRIL 2019. IT HAS NOT BEEN CREDITED IN BANK YET(12 TH APRIL 2019. YOUR CUSTOMER CARE EXECUTIVE HAS TOLD IT WILL TAKE TWO WORKING DAYS. NOW ITS OVER. BELOW THE TRANSACTION DETAILS. FED UP WITH USING PAYTM. AND IN YOUR RAISE A QUERY OPTION SHOWS ERRORS WHILE FILE COMPLAINTS.
                                  BAD SERVICES.

                                  1. 08 APR 19
                                  12:00 PM
                                  Transferred To Bank - Rs.180 SUCCESS
                                  Order #[protected]
                                  Paytm Cash Txn ID # [protected]
                                  2. 08 APR 19
                                  11:59 AM
                                  Transferred To Bank - Rs.200 SUCCESS
                                  Order #[protected]
                                  Paytm Cash Txn ID # [protected]
                                  3.08 APR 19
                                  11:59 AM
                                  Transferred To Bank - Rs.399 SUCCESS
                                  Order #[protected]
                                  Paytm Cash Txn ID # [protected]
                                  4. 08 APR 19
                                  11:56 AM
                                  Transferred To Bank - Rs.6500 SUCCESS
                                  Order #[protected]
                                  Paytm Cash Txn ID # [protected]
                                  5. 08 APR 19
                                  11:33 AM
                                  Transferred To Bank - Rs.1000 SUCCESS
                                  Order #[protected]
                                  Paytm Cash Txn ID # [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mvn Prudhvi
                                    from Mumbai, Maharashtra
                                    Apr 7, 2019
                                    Report
                                    Copy

                                    money debited from paytm bank account

                                    Address: Hyderabad, Telangana

                                    Sir on april 4th at 3.00pm 100 rupees and on april 7th at 1.14pm 76 rupees has been debited from my account without my knowledge i didn't even send my money or payed to one 97 communication limited company but my money is getting debited. Total of 176 rupees has been debited from my paytm bank account to one 97 communication limited company. Plz kindly check the details and refund my money...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    K
                                    k.manikandan k.manikandan
                                    from Delhi, Delhi
                                    Apr 6, 2019
                                    Report
                                    Copy

                                    Kreditbee loan i'd:kb190304dwmng

                                    I have transferred loan repayment amount rs10296/- dt02/04/19, via kreditbee app through paytm but amount deducted from my account but loan not closed, so please solve my issues and refund my money as soon as possible
                                    Many times i have sent mail to [protected]@paytm, till not responding paytm
                                    So please solve my issues and refund my money
                                    For reference i have attached photo copy
                                    Thank you
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Altaf Iqbal
                                      from Mumbai, Maharashtra
                                      Mar 27, 2019
                                      Report
                                      Copy

                                      I have been booked train ticket but not successfully ticket booked transaction failed yet not refund amount of 2205
                                      16th Feb 2019
                                      Id:[protected]
                                      Bank refund.id:[protected]
                                      Now what can I do for refund amount of 2252 any requirements for your side
                                      Pls pls refund my train not booked and you still not credited my money. Today 27th march still not refund.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Refund my money 229 $ please send mi paytm wallet [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit