One97 Communications Complaints & Reviews

I tried making my videocon d2h recharge through videocon d2h website on 28th september 2019. The payment got deducted from my bank account and it is showing that amount has been credited to one97 communications instead of videocon d2h. I checked with the videocon d2h customer care also but no amount has been credited in my account. Request you to please kindly credit rs 500 /- to my account.

I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.5
I don't know what to do now. It deducted 3 times and still going on.. Now what should i do..???

I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.05
I don't know what to do now. Balance got deducted 3 times and still going now.. Now what to do

This is to inform you that i have already ordered two mi cell phones by paytm to one97 communication ltd noida. Which was done yesterday 25-09-19.. Till now i don't have received any kind of confirmation message from one 97 communication ltd. My total deduction amount rs-3598 so i want to refund my money so tell me that how can i refund it. Ordered person - maneshwar das.

I had done a recharge on 21 september 2019 in mobile [protected] for 449/-. Which was unsuccessful. Another recharge was done on 21 september 2019. For 448/- this was successful. Rs 449/- was deducted from my account, but till date no refund received back. My no. Is [protected] and account reads as"by debit card othpg 024204 one97 communications lnoida".

Your shopping mall payment to PAYTM - ONE97 COMMUNICATION LI with reference no.19502775 for Rs.449.000 done successfully at Sep 25 2019 10:28AM - TMB.

SMS received after payment made. For Mobile no [protected].

Is this a problem with idea cellular services or paytm - one 97 communication ltd. Look into the matter.
What shall i do now & in future also I will not recharge. Pls refund my money back in same bank account

I was paying inr 950/- for fee payment on 2 sept 2019, during the processing time my money got debited and till today i didn't get my money back. I was raising complaints to my bank but of no response. Pls help me with the issue and the details are as follows
Transaction id : 87016240
'rupayone97 communicati pos/ecom. Txn# s[protected]'. Thank you.

I am an idea customer. I am getting the messages from vz-ideacms mentioning that "dear customer, thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 4.05".
I didn't download sports from one97, but still i am getting messages and rs. 5 is deducted. I called to idea customer but the issue is not solved.

Dear, sir...
I have paid my electricity bill of rs 1147 +1147 = 2294.. Through paytm and the money has been debited. But my bill is still pending. I m try to pay amount but server down and money in two time cut.
The reference i'd reference :[protected].. And one more i'd reference[protected]..
I will share the screenshot and part of msg.
"thx for inb txn of rs.2294.0 frm a/c x6228 to one97 comm... On 16sep2019."

Hello PayTM,

This issue is regarding my order:

PayTM account number: [protected]
Order No: [protected]
Order Details: Lenovo Ideapad 330s (Core i3-7th Gen(7020U)/4 GB RAM/1 TB HDD/35.56 cm(14 inch) HD/Windows 10/No ODD) 81F4008UIN, Thin & Light Laptop (Platinum Grey, 1.67 Kg)
Sold By: Systech It Solutions

I want to return my order, because I am not satisfied with the same and want to buy another higher-end laptop, but I am unable to do so, kindly look into it. I have tried it from the app, website and your customer care. Everywhere the option I am getting is only of "Replacement", why is it so? If a potential customer is unhappy with his/her purchase, do you people not care about it?

First, when I wanted to change the delivery date of the order, your app didn't help me at all. And your customer care suggested that I "cancel the order". Really?!? Do you people want to make customers go away, is that the case? Then, when I wanted to return the order, your app told me on 11th September, 2019 that I could return the product only till 10th September, 2019, when I had received the product on 10th itself. Then, on contacting the customer care for the same, the lady suggested filing for a defective product (when in reality I don't think the product is defective, it just doesn't meet my expectations) and gave me a helpline number on which I was to call to get the job-sheet generated, but that number turned out to be invalid. Amazing right? I wonder if I am the only one receiving such pathetic service from your side, or do you have a whole community of such customers.

I am really dissatisfied with this behaviour of such a reputed brand, and would suggest you to please look in the matter and resolve the same. I am attaching the screenshots for your reference.

Thank you.

Regards.

I was booking a ticket on 13 september 2019 through irctc which at the end not booked and money got deducted from my account through one 97 communication. Please refund my amount back in my account. I didn't received any booking transaction i'd and there was just a message came not booked. The amount got deducted was rs 530.40. I don't understand why it is not been transferred quickly.

I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 5.38.
I don't know what to do now. Please help or else provide any solution.

There was an offer in online for MI mobile so i decided to purchase the MI mobile phone, so i did it and paid it online.Till now i didnt received the mobile.Please help to get the mobile or else arrange for the refund amount.Please communicate the status of my complaint as early as possible and sort my issue.
This the bank statement i got
BIL/ONL/[protected]/One97 Comm/201
[protected]/Mobile purchase.

Dear Sir/Madam

Today when i was checking my saving banks statement(attached the scan copy of 3 debit transactions) from June to Sep’19, suddenly i noticed that Rs. 140 got deducted from my saving account to given credited account numbers for the following transactions But the payment wasn't done me. It was done by " ONE97 COMMUNICATIONS P - INB Paytm PaymentsBank LTD” I have no idea about the following transactions.
Dear Sir/Madam

Today when i was checking my saving banks statement from June to Sep’19, suddenly i noticed that Rs. 140 got deducted from my saving account to given credited account numbers for the following transactions But the payment wasn't done me. It was done by " ONE97 COMMUNICATIONS P - INB Paytm PaymentsBank LTD” I have no idea about the following transactions.
Txn Date Description Ref No./Cheque No. Debit
27-Jun-19 TO TRANSFER -[protected] -INB Paytm Payments Banks LTD-- [protected]IGAGLHZZV3 TRANS 20
05-Aug-19 TO TRANSFER-[protected]-INB Paytm Payments Bank LTD-- [protected]IGAGSWCBW5 TRANS 40
09-Sep-19 TO TRANSFER-[protected]-INB Paytm Payments Bank LTD-- [protected]IGAGYOEUQ8 TRANS 80
Total 140

But, i want to know how they made the transaction without the OTP. So this is also not secure or what???
I want my money back, that's it. Suggest me what to do and not further the fraud transactions.
Plz credit the amount into my account and solve the issues not further these transaction without knowledge of client.

But, i want to know how they made the transaction without the OTP. So this is also not secure or what???
I want my money back, that's it. Suggest me what to do and not further the fraud transactions.
Plz credit the amount into my account and solve the issues not further these transaction without knowledge of client.

plz call [protected]

On 8-2-19, i was paying ₹2183/- to m/s reliance general insurance company ltd, for the car insurance ka-04-mg-935. The tab showed a gateway of one97 communications ltd. Accordingly i paid, but amount not credited to reliance. A message from reliance here with enclosed. My banker sbi, cholanagar branch, hebbal, did not take the reversing action, despite the complaint is made. Bank statement copy is here with enclosed. Hence i request you to kindly refund the amount to my sb account

Account name : mr. Eshwar n
Address : #8 8th a cross cil layout cholanayakanahalli, hebbal, bangalore-560032 bangalore date : 15 feb 2019
Account number :[protected]
Account description : sbchq-gen-pub-ind-nonrural-inr
Branch : cholanagar
Cif no. : [protected]
Ifs code : sbin0011820
Micr code :[protected]

8 feb 2019 to transfer-inb one97 communications ltd
[protected] 25684igafjiose 0 trans ₹2, 183.00

They are three peoples involved three numbers send complaint the online debited amount through link so please refund my money. So i am complaint in one97 communications ltd three peoples numbers send 1st one is [protected], 2nd one is [protected], 3rd one is [protected] please find the peoples and refund my amount in my account. My account details is already received three peoples so please refund the money.

I have ordered food from domino's last night.. The payment had been done and the money got deducted and payment had been done at ' one 97communications limited' from my account but the order had not been placed.. The swiggy customer care support is saying to contact with the bank because the order was not placed.. So please check and make the refund as soon as possible.
Reference no:[protected]

Hi, yesterday i have paid my electricity bill of rs 2635 to wbecdl through paytm and the money has been debited. But my bill is still pending.
The reference id is ref#igagyarec0.
I will share the screenshot and part of msg.
"thx for inb txn of rs.2635.0 frm a/c x6354 to one97 comm... Ref#igagyarec0 on 06sep19."

Can you complete the transaction.

Sir/madam,
On dt.31.8.2019 booked a train ticket. Amount rs. 1436.76 has been deducted from my card but irctc has not received payment hence they have not book my train ticket. After that i have booked another ticket from direct irctc site and also payment mode has been. Changed and i got train tickets of various dates of. Y travel.

You are request to revert my payment and credit in my card.

Thanks

To
The MD, Director, Manager, Customer care
ONE97 COMMUNICATIONS LTD.

Dear Sir,

Main apna Dish TV ko 399/- se SBI net Banking ke madhyam se dinank 27/08/2019 samay dopahar 12.48 pm par Recharge kiya. Mera Rupya bank A/c se deduct ho gaya aapke account me "ONE97 COMMUNICATIONS L." lekin mera Dish TV ka recharge ka koi sms nahi aya.aur dish tv ko payment nahi mila mera Dish TV ka VC No. [protected] hai

Kripya aap se nivedan hai ki aap jitna sighra ish samsya ka samadhan kare.

Dish TV Account Name: Babaso Shripati Patil
VC No. : [protected]

Details of Transactions
VC no.: [protected]
Payment amount: 399.00
Transaction id:[protected]
Transaction Date:27/08/2019
Bank/ Wallet Name: SBI Net Banking