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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 35

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K
Krati Creation
from Jasrana, Uttar Pradesh
Oct 2, 2019
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Address: Goyal bartan bhandar iglas, Aligarh, Uttar Pradesh

Sir mene clubfactory pr payment kya or wo payment hua ni or message aya ki ecom one97 communication se cut ho gya h so please refund my amount. Sir mene clubfactory ki site par jakar payment kya or wo successfull bhi ho gya but uske bad koi message ni aya clubfactory se. Sir plesse help me. Sir my amount is deducted from central bank of india. I purchase a baby cradle bead or rs.1647 please help to resolve it.
One97 Communications customer support has been notified about the posted complaint.
I rohini, my account andhra bank, account number [protected], from my account 999 has debited, why it like that, I didnt purchase any thing, I want my money back, in date 25/09/2019, Ru pay one97. 999rs, time 21:45, I ant my money back, I didn't used it,
It shows that, transaction from my bank account has done but my ticket was not booked and money also not refunded
My 65000 money was spent on one 97 communication even though I was not having Paytm account..I want details of the transactions.
I have an indian bank account[protected] morning 7:58 am 600 rupees cut off my bank account
Amount not return into my account
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    dhanu11
    from Nashik, Maharashtra
    Oct 2, 2019
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    Address: nashik, Nashik, Maharashtra, 422215

    I am doing my licence payment on www.exciseservices.mahaonline.co.in. i used paytm gateway for paying licence fees 1028.60 rs by using my debit card the amount is debited successfully by my bank but it is credited to paytm (Pos - one97 communication)... What is this we are trusting on paytm they re doing such things i complaint more than 10 times to customer care but they are not interested to resolve my problem... I happens on government site... Bank deducted an amount to paytm and still not paid to my merchant then where is my money... What is this... Its my mistake that i trust on paytm? I paid 1028.60 rs on 25/09/2019,... So please solved my problem as early as possible otherwise refund my money.
    Mob no.[protected]
    One97 Communications customer support has been notified about the posted complaint.
    I am order a mobile (realme xt) and also payment was done by me but don't have order replace to my address now I want to refund my amount of rs.18999. please take action very soon.
    Dear sir

    Today one97 communication debited 155 rs amount unnecessarily.
    Kindly make a complaint
    Looking forward to get the amount as soon as possible
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      7
      761617roy
      from Mumbai, Maharashtra
      Sep 29, 2019
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      Address: Indian Audit & Accounts Departments, O/o PDA (SD), Kolkata Branch, 234/4 AJC Bose Road, Nizam Palace, 2nd MSO Building, 6th floor, Kolkata, West Bengal, 700020

      Today (29.09.2019) I detected that a fradulant transaction of Rs 6792.85 has been made on 07.09.2019 by one 97 communications. My bank statement reads : by debit card OTHPG 641984 ONE 97 communications LNOIDA. I received no message regarding this transaction. Today while checking my bank statement I detected this fraudulent transaction. Please look into the matter and refund my money.
      One97 Communications customer support has been notified about the posted complaint.
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        D
        Dindukurthi Balaji
        from Delhi, Delhi
        Sep 29, 2019
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        Website: paytm

        Respected sir
        I tried booking the train tickets using the gateway one97 communications in the afternoon (I. E on[protected]. The amount has been debited, but the tickets were not booked. Please help me in this problem and make my amount to be deposited back in to my account. As the tickets were not booked and the amount has been debited from the bank while i were using the gateway paytm one97 communications limited. I hope that my problem would be resolved soon.
        Thanking you sir
        One97 Communications customer support has been notified about the posted complaint.
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          R
          rupalnaik
          from Mumbai, Maharashtra
          Sep 28, 2019
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          Resolved

          Address: Mumbai City, Maharashtra

          I tried making my videocon d2h recharge through videocon d2h website on 28th september 2019. The payment got deducted from my bank account and it is showing that amount has been credited to one97 communications instead of videocon d2h. I checked with the videocon d2h customer care also but no amount has been credited in my account. Request you to please kindly credit rs 500 /- to my account.
          Aug 7, 2021
          Complaint marked as Resolved 
          One97 Communications customer support has been notified about the posted complaint.
          Dear Rupal,

          We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

          Thanks & regards
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            P
            Pijush g
            from Gobardanga, West Bengal
            Sep 26, 2019
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            I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
            Dear customer,
            Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.5
            I don't know what to do now. It deducted 3 times and still going on.. Now what should i do..???
            One97 Communications customer support has been notified about the posted complaint.
            Sep 26, 2019
            Updated by Pijush g
            Why are you not answering ???
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              P
              Pijush g
              from Gobardanga, West Bengal
              Sep 26, 2019
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              I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
              Dear customer,
              Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 25.05
              I don't know what to do now. Balance got deducted 3 times and still going now.. Now what to do
              One97 Communications customer support has been notified about the posted complaint.
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                P
                Pranab Bhuyan
                from Guwahati, Assam
                Sep 26, 2019
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                Address: Purvy broad cast pvt Ltd.Devine plaza 6th floor,Dispur super market., Kamrup Metropolitan, Assam, 781006

                This is to inform you that i have already ordered two mi cell phones by paytm to one97 communication ltd noida. Which was done yesterday 25-09-19.. Till now i don't have received any kind of confirmation message from one 97 communication ltd. My total deduction amount rs-3598 so i want to refund my money so tell me that how can i refund it. Ordered person - maneshwar das.
                One97 Communications customer support has been notified about the posted complaint.
                Sep 26, 2019
                Updated by Pranab Bhuyan
                Let me know is it fraud or what?
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                  Lakhbir Singh Nandra
                  from Jaipur, Rajasthan
                  Sep 25, 2019
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                  Address: House No. 224, NEW MARKET, Chittorgarh, Rajasthan, 323305

                  I had done a recharge on 21 september 2019 in mobile [protected] for 449/-. Which was unsuccessful. Another recharge was done on 21 september 2019. For 448/- this was successful. Rs 449/- was deducted from my account, but till date no refund received back. My no. Is [protected] and account reads as"by debit card othpg 024204 one97 communications lnoida".
                  One97 Communications customer support has been notified about the posted complaint.
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                    N
                    Nigam mittal
                    from Mumbai, Maharashtra
                    Sep 27, 2019
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                    Address: Hyderabad, Telangana, 500012

                    Your shopping mall payment to PAYTM - ONE97 COMMUNICATION LI with reference no.19502775 for Rs.449.000 done successfully at Sep 25 2019 10:28AM - TMB.

                    SMS received after payment made. For Mobile no [protected].

                    Is this a problem with idea cellular services or paytm - one 97 communication ltd. Look into the matter.
                    What shall i do now & in future also I will not recharge. Pls refund my money back in same bank account
                    One97 Communications customer support has been notified about the posted complaint.
                    I request to deactivate sports subscribers under my cell [protected]. I request you to deactivate immediately under intimation. Otherwise I will complaint to TRAI
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                      M
                      ManiKumar911
                      from Rajahmundry, Andhra Pradesh
                      Sep 25, 2019
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                      Address: 533103

                      I was paying inr 950/- for fee payment on 2 sept 2019, during the processing time my money got debited and till today i didn't get my money back. I was raising complaints to my bank but of no response. Pls help me with the issue and the details are as follows
                      Transaction id : 87016240
                      'rupayone97 communicati pos/ecom. Txn# s[protected]'. Thank you.
                      Sep 30, 2019
                      Complaint marked as Resolved 
                      nothing solved till date. please solve my problem
                      One97 Communications customer support has been notified about the posted complaint.
                      Sep 30, 2019
                      Updated by ManiKumar911
                      noting solved till now
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                        Srinivasulu Kummari
                        from Hyderabad, Telangana
                        Sep 21, 2019
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                        Address: East Godavari, Andhra Pradesh, 502032

                        I am an idea customer. I am getting the messages from vz-ideacms mentioning that "dear customer, thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 4.05".
                        I didn't download sports from one97, but still i am getting messages and rs. 5 is deducted. I called to idea customer but the issue is not solved.
                        One97 Communications customer support has been notified about the posted complaint.
                        I am charged ₹5 daily a message is comming that thanks for downloading sports from one 97.
                        Please check in the issue
                        My no [protected].
                        Credit my balence back after checking.
                        Thanku.
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                          Muhammad Wajid Shareef
                          from Hyderabad, Telangana
                          Sep 21, 2019
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                          Address: 17-8-246/23 BAGH E JAHARAN, YAKUTPURA, HYD, T.S, 500023

                          Dear, sir...
                          I have paid my electricity bill of rs 1147 +1147 = 2294.. Through paytm and the money has been debited. But my bill is still pending. I m try to pay amount but server down and money in two time cut.
                          The reference i'd reference :[protected].. And one more i'd reference[protected]..
                          I will share the screenshot and part of msg.
                          "thx for inb txn of rs.2294.0 frm a/c x6228 to one97 comm... On 16sep2019."
                          One97 Communications customer support has been notified about the posted complaint.
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                            P
                            Pranjalee R
                            from Gurgaon, Haryana
                            Sep 13, 2019
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                            Hello PayTM,

                            This issue is regarding my order:

                            PayTM account number: [protected]
                            Order No: [protected]
                            Order Details: Lenovo Ideapad 330s (Core i3-7th Gen(7020U)/4 GB RAM/1 TB HDD/35.56 cm(14 inch) HD/Windows 10/No ODD) 81F4008UIN, Thin & Light Laptop (Platinum Grey, 1.67 Kg)
                            Sold By: Systech It Solutions

                            I want to return my order, because I am not satisfied with the same and want to buy another higher-end laptop, but I am unable to do so, kindly look into it. I have tried it from the app, website and your customer care. Everywhere the option I am getting is only of "Replacement", why is it so? If a potential customer is unhappy with his/her purchase, do you people not care about it?

                            First, when I wanted to change the delivery date of the order, your app didn't help me at all. And your customer care suggested that I "cancel the order". Really?!? Do you people want to make customers go away, is that the case? Then, when I wanted to return the order, your app told me on 11th September, 2019 that I could return the product only till 10th September, 2019, when I had received the product on 10th itself. Then, on contacting the customer care for the same, the lady suggested filing for a defective product (when in reality I don't think the product is defective, it just doesn't meet my expectations) and gave me a helpline number on which I was to call to get the job-sheet generated, but that number turned out to be invalid. Amazing right? I wonder if I am the only one receiving such pathetic service from your side, or do you have a whole community of such customers.

                            I am really dissatisfied with this behaviour of such a reputed brand, and would suggest you to please look in the matter and resolve the same. I am attaching the screenshots for your reference.

                            Thank you.

                            Regards.
                            One97 Communications customer support has been notified about the posted complaint.
                            Hi Team,
                            Am Yomith D
                            [protected]
                            [protected]

                            I am writing this to request you for details of my account due to 1, 223rs amount deducted from my account since 2 months I don't know why. Please let me know.
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                              S
                              shashank889
                              from Noida, Uttar Pradesh
                              Sep 13, 2019
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                              I was booking a ticket on 13 september 2019 through irctc which at the end not booked and money got deducted from my account through one 97 communication. Please refund my amount back in my account. I didn't received any booking transaction i'd and there was just a message came not booked. The amount got deducted was rs 530.40. I don't understand why it is not been transferred quickly.
                              One97 Communications customer support has been notified about the posted complaint.
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                                Y
                                y.prathyusha Reddy
                                from Mumbai, Maharashtra
                                Sep 12, 2019
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                                I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
                                Dear customer,
                                Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 5.38.
                                I don't know what to do now. Please help or else provide any solution.
                                One97 Communications customer support has been notified about the posted complaint.
                                I paid movie ticket in TicketNew application.but ticket is not booked amount is deducted by ticketnew application.so, I want my money 614.32 rupees.
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                                  Q
                                  Qce Qce
                                  from Hyderabad, Telangana
                                  Sep 14, 2019
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                                  Address: 192 4,4th street kamaraj nagar, Kanchipuram, Tamil Nadu, 603001

                                  There was an offer in online for MI mobile so i decided to purchase the MI mobile phone, so i did it and paid it online.Till now i didnt received the mobile.Please help to get the mobile or else arrange for the refund amount.Please communicate the status of my complaint as early as possible and sort my issue.
                                  This the bank statement i got
                                  BIL/ONL/[protected]/One97 Comm/201
                                  [protected]/Mobile purchase.
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Ticket not booked amt deducted refund still not done frm last 1 month.
                                  Msrtc ticket
                                  User id nadar jenny
                                  Complain no msrtctech1688
                                  Transaction dtd 10.08.2019.
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                                    D
                                    from Mumbai, Maharashtra
                                    Sep 9, 2019
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                                    Address: Cuttack, Odisha, 754009

                                    Dear Sir/Madam

                                    Today when i was checking my saving banks statement(attached the scan copy of 3 debit transactions) from June to Sep’19, suddenly i noticed that Rs. 140 got deducted from my saving account to given credited account numbers for the following transactions But the payment wasn't done me. It was done by " ONE97 COMMUNICATIONS P - INB Paytm PaymentsBank LTD” I have no idea about the following transactions.
                                    Dear Sir/Madam

                                    Today when i was checking my saving banks statement from June to Sep’19, suddenly i noticed that Rs. 140 got deducted from my saving account to given credited account numbers for the following transactions But the payment wasn't done me. It was done by " ONE97 COMMUNICATIONS P - INB Paytm PaymentsBank LTD” I have no idea about the following transactions.
                                    Txn Date Description Ref No./Cheque No. Debit
                                    27-Jun-19 TO TRANSFER -[protected] -INB Paytm Payments Banks LTD-- [protected]IGAGLHZZV3 TRANS 20
                                    05-Aug-19 TO TRANSFER-[protected]-INB Paytm Payments Bank LTD-- [protected]IGAGSWCBW5 TRANS 40
                                    09-Sep-19 TO TRANSFER-[protected]-INB Paytm Payments Bank LTD-- [protected]IGAGYOEUQ8 TRANS 80
                                    Total 140

                                    But, i want to know how they made the transaction without the OTP. So this is also not secure or what???
                                    I want my money back, that's it. Suggest me what to do and not further the fraud transactions.
                                    Plz credit the amount into my account and solve the issues not further these transaction without knowledge of client.

                                    But, i want to know how they made the transaction without the OTP. So this is also not secure or what???
                                    I want my money back, that's it. Suggest me what to do and not further the fraud transactions.
                                    Plz credit the amount into my account and solve the issues not further these transaction without knowledge of client.

                                    plz call [protected]
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Sep 09, 2019
                                    Updated by [email protected]
                                    Sir,
                                    plz refund my amount
                                    With My knowledge debit my account. How use cards this. Kindly block the fake people. Kindly take action with customer knowledge debit happens.
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                                      E
                                      Eshwar Naik
                                      from Mumbai, Maharashtra
                                      Sep 8, 2019
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                                      Address: 8, Siriyal, 8th cross, CIL Layout, Cholanayakanahalli, Hebbal, Bangalore-560032, 560032

                                      On 8-2-19, i was paying ₹2183/- to m/s reliance general insurance company ltd, for the car insurance ka-04-mg-935. The tab showed a gateway of one97 communications ltd. Accordingly i paid, but amount not credited to reliance. A message from reliance here with enclosed. My banker sbi, cholanagar branch, hebbal, did not take the reversing action, despite the complaint is made. Bank statement copy is here with enclosed. Hence i request you to kindly refund the amount to my sb account

                                      Account name : mr. Eshwar n
                                      Address : #8 8th a cross cil layout cholanayakanahalli, hebbal, bangalore-560032 bangalore date : 15 feb 2019
                                      Account number :[protected]
                                      Account description : sbchq-gen-pub-ind-nonrural-inr
                                      Branch : cholanagar
                                      Cif no. : [protected]
                                      Ifs code : sbin0011820
                                      Micr code :[protected]

                                      8 feb 2019 to transfer-inb one97 communications ltd
                                      [protected] 25684igafjiose 0 trans ₹2, 183.00
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Sep 08, 2019
                                      Updated by Eshwar Naik
                                      kindly refund the amount
                                      Dear Eshwar,

                                      We request you to kindly share you claim is and policy number at our email id - Rgicl.[protected]@relianceada.com and we will get back to you at the earliest.

                                      Regards,
                                      Team Reliance General Insurance
                                      I was just recharge my dish tv but still my payment has been deducted from my bank account but recharge not done.
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                                        venkata dhanusri2010
                                        from Nellore, Andhra Pradesh
                                        Sep 7, 2019
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                                        Address: NELLORE, Nellore, Andhra Pradesh, 524306
                                        Website: naukrionlineregister.in

                                        They are three peoples involved three numbers send complaint the online debited amount through link so please refund my money. So i am complaint in one97 communications ltd three peoples numbers send 1st one is [protected], 2nd one is [protected], 3rd one is [protected] please find the peoples and refund my amount in my account. My account details is already received three peoples so please refund the money.
                                        One97 Communications customer support has been notified about the posted complaint.
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