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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 37

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S
sanjoymohanty98
from Kolkata, West Bengal
Jul 17, 2019
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Address: Qrs No-C/31, Sector-7, Sundargarh, Odisha, 769003

Sir i am sanjoy booked train ticket online and paid through paytm rs60/ has been charged extra for only 2 sleeper ticket of rs200/ paytm very often charges 30% extra for train ticket i want my refund please the transaction i'd are respectively [protected] & [protected] several time one97 communications charges 30% of the e ticket amount many of my friends are cheated like this one of my friend paid extra rs649/ but he has not got his refund yet more then 6 months
One97 Communications customer support has been notified about the posted complaint.
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    A
    Addy chettri
    from Bengaluru, Karnataka
    Jul 12, 2019
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    Address: 560066

    This is to let you know, There has been a deduction of Rs 1674/- from my HDFC Bank.
    Account Holder name:Adween Chettri.
    Account no.:[protected]
    Please let me know what deduction this is for.I think it has been deducted before also, it would be great if i was aware of the deduction so that i can have a fixed expenditure plan.
    I have attached below the settlement report pic.
    You can reach me on my number:[protected]

    Please treat this on priority.

    Thank you
    +1 photos
    One97 Communications customer support has been notified about the posted complaint.
    I paid ticket amount through one 97 communication the amount was credited by account .but the ticket is not generated.please refund my amount.

    unauthorized deduction from account - Comment #3488575 - Image #0
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      A
      Amisha B Panchal
      from Mumbai, Maharashtra
      Jul 12, 2019
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      Address: 400093

      I ms amisha b panchal on 18/06/19 an amount of rs. 50000 is debited from my sbi credit card in the name of one 97 communication. I am a middle class woman and i am totally depend upon my brother, from which company this fraud is done that show on my credit card statement. Please check that and take the issue as serious matter and inquiry about this fraud truncation. This is the matter of identity theft. Do the needful as early as possible.
      One97 Communications customer support has been notified about the posted complaint.
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        G
        gobindrai786
        from Mumbai, Maharashtra
        Jul 9, 2019
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        Address: Chandigarh, Chandigarh

        Dear sir/ madam,
        my name is Gobind rai i paid my addmision fees of b.com 1 in d.a.v.college. chandigarh. i paid to one97 communications and rs.24661.80 is deducted from my account. but still the status is pending. i have to pay fees within 24 hours. but my fees status is still pending. i request you please do as soon as possibile and my transaction no. is 20190709111212800110168423877526947.
        thank you.
        +1 photos
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          H
          heerendra kumar
          from Vijayawada, Andhra Pradesh
          Jul 9, 2019
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          Dear sir/madam,
          My name is heerendra kumar ca - final student (Sro0492791, dob 06/08/1997), sir on 27th june 2019 i applied for ca - final, the problem is amount has been deducted from my account i. E (One 97 communication ltd)... But i didn't receive any acknowledgement and in ssp portal it was showing status as pending..., if i login again it asks me to re fill everything... I tried many times to contact ssp helpdesk no response sir.
          Sir please check and confirm
          +1 photos
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            A
            AZMAT SIDDIQUI
            from Mumbai, Maharashtra
            Jul 8, 2019
            Resolved
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            Resolved

            I tried paying my fees through my Paytm (linked with [protected]) but the money got debited and the fees has not been paid. It's been 2 days. I am giving constant reminders to Paytm but the issue is yet to be resolved. In my mini statement, it's clearly mentioned that 1, 76, 014 has been transferred to INB ONE97 COMMUNICATION LTD. Also, I have cross-checked with the bank and there is no fault from their side.
            +1 photos
            Jul 11, 2019
            Complaint marked as Resolved 
            One97 Communications customer support has been notified about the posted complaint.
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              D
              DeepakSomu
              from Delhi, Delhi
              Jul 8, 2019
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              Address: 100A, KRISHNA NAGAR II AGRA ROAD, Jaipur, Rajasthan, 302031

              Sir,
              I have saving bank account with union bank of india, jaipur. I have recently cheque my passbook through mobile app. I have seen there is rs. 280/- deducted on 29.06.2019 vide "pos:one97 communica/noida/[protected]".

              My mobile nos. Is [protected].

              Kindly transfer rs. 280/- immediately in my account.
              Kindly reply immediately.

              My emailid is: [protected]@gmail.com
              Thanks
              +1 photos
              One97 Communications customer support has been notified about the posted complaint.
              Jul 08, 2019
              Updated by DeepakSomu
              Sir,
              I have saving bank account with UNION BANK OF INDIA, Jaipur. I have recently cheque my passbook through mobile app. I have seen there is Rs. 280/- deducted on 29.06.2019 vide "POS:ONE97 COMMUNICA/NOIDA/[protected]". Kindly transfer Rs. 280/- immediately in my account.
              Kindly reply immediately.
              Dear sir,
              I booked railway tatkal ticket on 5th July 2019, through railway app. I received message that my 455.49 amount deducted from my account but that not paid into the railway account. I didn't got railway ticketing in this transaction.
              Please refund my money.

              Regards
              Manjunatha Rao
              Manjunathahampi's reply, Jul 6, 2019
              Dear sir/madam,

              Actually i tried to book a tatkal ticket on July 5th at 11 a. M. but the ticket was not booked showing error but my amount (Rs. 455.49) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting forto see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
              I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..

              "ALERT:You've spent Rs.455.49 via Debit Card xx5681 at ONE97 COMMUNICATION LIDEL on 2019-07-05:11:04:05.Avl Bal Rs...Not you?Call 18002586161. done by you,
              forward this sms from mobile number registered with HDFC to [protected] to block your card. You may also call[protected]"
              For your reference i have attached the screenshots of irctc which shows the ticket is not booked and transaction history which shows that the amount was paid to one97 communications done by you, forward this sms from mobile number registered with hdfc to [protected] to block your card. You may also call[protected]"
              For your reference i have attached the screenshots of irctc which shows the ticket is not booked and yonosbi transaction history which shows that the amount was paid to one97 communications noida.
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                D
                deepexam4
                from Kolkata, West Bengal
                Jul 4, 2019
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                Address: Ganganagar 700132, Kolkata, West Bengal, 700132

                Sir
                My 1227 rs has been deducted through your payment gateway but the payment was not recieved by the united india insurence... Now i want to refund my money back
                Amount rs 1227.
                Date of deduction 30.06.2019
                By
                Pos prch one97 communication 0000000219869287278900000
                Sender allahabad bank

                I wanted to purchase a policy o[censored]nited india insurence through policybazar.com
                And i paid rs 1227 through your payment gate way one97 communication...
                By payment not made yet... Please refund my deducted balance..
                +2 photos
                One97 Communications customer support has been notified about the posted complaint.
                I am train ticket booking 27/6/2019 not book but refund.
                Saheem69's reply, Jun 28, 2019
                I was booking ticket but not booked not refund
                Saheem69's reply, Jun 28, 2019
                I lost money
                Hello, my account balance is automatically getting deducted it is showing ' Dear Customer,
                thank you for downloading sports from One97.
                You have been charged Rs. 4
                Your balance is Rs. 1.83'. but i have not fownloaded anything plz help me.
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                  S
                  Sk Dastagir
                  from Guntur, Andhra Pradesh
                  Jul 5, 2019
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                  Address: 5-2-194, Mustafa nagar, Khammam, Andhra Pradesh, 507001
                  Website: Flipcart

                  INR 4979 was spent on your Credit Card XX8511 on 30-Jun-19 at One97 Communicatio.

                  Paid Rs.4999 to PAY FOR ORDER at Jun 30, 2019 11:00:35 . Order ID:[protected] .

                  I saw flipcart offer in my fb samsung s10 mobile show 80% offer just 4999 i select that mobile and press the buy button ir show send through pattu i send money through paytm but not shows my order in flipcart orders list not in paytm please solve my problem send back my amount 4999 . I don't know where my money was credited
                  One97 Communications customer support has been notified about the posted complaint.
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                    R
                    Riddhivardhan Dubey
                    from Mumbai, Maharashtra
                    Jun 26, 2019
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                    Address: Bhopal, Madhya Pradesh

                    I made a fee payment through my colleges accsoft website with paytm gateway of 46, 000/- the transaction was successfull but i did not get any receipt instead it redirected me to the college's website which ended with an error. I have to show the receipt in my college in order to get a solid receipt. Please help me providing a receipt of it else i would get troubled. I used netbanking through paytm after the transaction i got a reference no. Through sbi which am stating below for your further assistance.
                    Reference no. Igagijxep5
                    Sbi account no. [protected]
                    Transaction date and time; 11th june, 2019 4;23 pm ist
                    One97 Communications customer support has been notified about the posted complaint.
                    My credit card showing on 20 may expenditures of 5575.97 but how
                    My mobile number is [protected]
                    Please call me
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                      S
                      sumitprashar123
                      from Mumbai, Maharashtra
                      Jun 25, 2019
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                      Address: 59A SECTOR NO 5, NANAK NAGAR, Jammu, Jammu and Kashmir, 180004

                      On[protected] at 11:47 Am, I added ₹5000 to my PAYTM account linked to my phone number [protected] from my J&K banks debit card. The wallet transaction ID shown is [protected].
                      When I checked my bank statement, it showed that the amount ₹5000 was deducted twice at One97 communications Ltd. however in my PAYTM account ₹5000 was added only once.

                      It is my humble request to refund ₹5000 that was wrongly deducted from my bank account by One97 communications Ltd.

                      Regards
                      Sumit Prashar
                      +3 photos
                      One97 Communications customer support has been notified about the posted complaint.
                      U have generated a legel notice against me when I have not made any purchase from you through paytm please stop sending me such text
                      I have also attached a photo regarding the notice

                      unauthorized deduction from bank account - Comment #3474678 - Image #0
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                        V
                        venky1973
                        from Rajahmundry, Andhra Pradesh
                        Jun 24, 2019
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                        Address: East Godavari, Andhra Pradesh, 533437

                        Respected sir,

                        I had loan from gorupee for rs. 3000. Today due date of gorupee. But yesterday i had payment rs.3034.50. But unfortunately this amount struck i one 97 communication ltd vide reference no.[protected]. Please verify and confirm the same.

                        I was calling several times to banks and paytm customer care centre
                        But no use, please help and do needful

                        Please send back the same amount.

                        Please do needful
                        +1 photos
                        One97 Communications customer support has been notified about the posted complaint.
                        Please give my money because you're company are debited my money

                        wrongly credit your account - Comment #3468351 - Image #0
                        wrongly credit your account - Comment #3468351 - Image #1
                        wrongly credit your account - Comment #3468351 - Image #2
                        wrongly credit your account - Comment #3468351 - Image #3
                        wrongly credit your account - Comment #3468351 - Image #4
                        wrongly credit your account - Comment #3468351 - Image #5
                        Hello I get paid every month but I don't know any of your information please remove me from this. I don't know about your technology.please help me
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                          A
                          akkiakku
                          from Kota, Rajasthan
                          Jun 21, 2019
                          Resolved
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                          Resolved

                          Address: Paytm Office, Vinayak Height, Vaishali Nagar, Jaipur, Rajasthan, Jaipur, Rajasthan, 302015

                          Good Morning..
                          I Ankit Balodia S/o Late Sh. Babulal Kumawat, resident of Opposite 1158, Balodia ki Kothi, Kisan Marg, Barkat Nagar, Jaipur, Rajasthan State, facing one major issue which I want urgent solution.

                          I have done a recharge of Rs. 1200 for a Bill Payment of Airtel on date: 12th May, 2019 at 01:17 PM (Order ID: [protected]) for applying for the "LIFE PROTECT"through PAYTM (PAYTM No. [protected]).

                          Now after that I received a message(Link) from HDFC Life on my Mobile Number: +91-[protected] from which I got a PDF file from HDFC Life Insurance Company Limited regarding all details of my Policy (Policy No. IF000119., Scheme Member Code: PM[protected].

                          Then on 17th May, 2019, I received a mail from HDFC Life Support, mentioning all details from the Life in PDF Format.

                          Now my father has passed away on 01 June, 2019, now after this incident I am facing a lot of trouble from both HDFC Life and also from PAYTM Company, just for a document which has to be signed by PAYTM, Vaishali Nagar Office, Jaipur saying that we are not authorized to sign on this document.Both HDFC and PAYTM has given me different Landline Numbers[protected],[protected],[protected] but there is no fruitful for me as they are not responding any of the numbers.
                          Even they provided me Web address for nominee connection at : www.hdfclife.com/group-insurance/customer-service, but the site is not working.

                          Now according to the rule, I should claim for Policy within 30 days or else i will not get any benefit and already 20 days have been passed since.

                          Its my Humble request to kindly help me anyway claim my policy.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          One97 Communications customer support has been notified about the posted complaint.
                          Hi, kindly inform the customer if the policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from registered id to have the concern addressed.
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                            S
                            sushma patibandla
                            from Hyderabad, Telangana
                            Jun 20, 2019
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                            Address: 504201

                            Amount didected every month by one 97 communication Ltd from August 2018 to June 2019... I was not observed that... Till now 19405 rupees didected from my account... I don't know about one 97 communication ... So please support me and try to credit my amount in my ac. My name is Patibandla Sushma, AC no [protected], SBI Kistampet, Ifsc code SBIN0020694. So plese resolve my problem as early as possible
                            One97 Communications customer support has been notified about the posted complaint.
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                              farhat abbas
                              from Bhimavaram, Andhra Pradesh
                              Jun 17, 2019
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                              Address: 10-3-282/2 Humayun Nagar 28, Hyderabad, Telangana, 500028

                              I am Farhat Abbas retired man of 60 with limited income I wanted to pay my electric bill of 2 months through Paytm the amount was 10982 suddenly I reacieved a message from the bank the amount has been deducted without the payment of my bill. I had to pay the bill again. Is this fraud known as internet banking. This is nothing but ciber crime, such companies should be given legal notice by the court of law
                              One97 Communications customer support has been notified about the posted complaint.
                              3times money (99 rs) got debited from my account without any notification. For what purpose money got debited

                              deduction of my money from the bank - Comment #3464222 - Image #0
                              Raj Razak's reply, Jun 20, 2019
                              It's irritating for what purpose my money is getting debited. I will file a complaint if there is no step taken forward
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                                N
                                Nisar Khan Khan
                                from Mumbai, Maharashtra
                                Jun 14, 2019
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                                Address: Pullikkal house vellikulangara, Thrissur, Kerala
                                Website: One 97 communication

                                Hai sir/madam
                                Please note my complaint I will pay 4059 rupees 14/05/2019 kreditbe
                                Personal loan your company are debited my money you are not credited my money in my account I will not pay this Time 5148 rupees I will only pay 1089 rupees only because 4059rupess debited you I don't care any case and civil Cor
                                Thank you so much
                                Nisar
                                +3 photos
                                One97 Communications customer support has been notified about the posted complaint.
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                                  G
                                  gani 1054
                                  from Delhi, Delhi
                                  Jun 13, 2019
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                                  On 13/06/2019 an amount of Rs: 11000/- is debited from my account in the name of One97 communications. When I checked and tried to call some number displayed over there and there is no response from that end. I am a middle class person doing a small job and totally depended upon my salary. Please check that and take the issue as serious matter and assist me with my refund.
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Jun 13, 2019
                                  Updated by gani 1054
                                  My email id: [protected]@gmail.com
                                  Jun 17, 2019
                                  Updated by gani 1054
                                  Could you please tell me the update about my complaint? Please send an email to: [protected]@gmail.com
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                                    Panditparveen
                                    from Silvassa, Dadra and Nagar Haveli
                                    Jun 12, 2019
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                                    Address: Ginger Hotel, B/H Dream Honda showroom,, Valsad, Gujarat, 396191

                                    Hi Team,

                                    This is regarding the IRCTC ticket which was booked on 5th June,

                                    Amount got debited from bank, ticket not booked and not refunded back to the account yet.
                                    Transaction date:08/06/2019
                                    Time:11.10 Am
                                    Amount : 2401.47
                                    Transaction detail : ECOM PUR/ONE97 COMMUNI/DELHI/080619/11.10

                                    Regards,
                                    Praveen Saraswat
                                    e-mail : [protected]@gmail.com
                                    One97 Communications customer support has been notified about the posted complaint.
                                    I have booked a train ticket from Mandapam to Katpadi on 06/06/19. Red. 850 is debited from my account xx0011. But not getting the ticket. My transaction is made through POS-one 97 communication. Amount is not refunded still now
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                                      Manju Vishwakrma
                                      from Mumbai, Maharashtra
                                      Jun 11, 2019
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                                      Address: Naya Raipur sector 2 nawagaon, 492001

                                      Hi
                                      I am Manju Vishwakarma
                                      I am having Paytm account
                                      While I tried to transfer rs 5000 From my credit card it was not credited to my paytm account
                                      And I have received one SMS from my. Bank that my 5000 were got invested in one 97 communication what does it mean
                                      Please Guide me how can I get back my money
                                      Below the SMS which I got
                                      "Rs 5000 spent on your Canara card **** **** **** 5001 at ONE97 COMMUNICATIONS on[protected] at 13:48:14 hrs. Available limit Rs 5000"
                                      Right now I am. In Madhya pradesh
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        shashi.ica24
                                        from Noida, Uttar Pradesh
                                        Jun 11, 2019
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                                        I had orderd some groceries (order no [protected]) from paytm mall but one product was missing when I received. Imeadiatly I made a complain to customer care to either resend missing product or refund full amont of missing. But paytm is neither re sending nor able to refund full amount of missing product. Paytm offering only one third of missing product. I have been follow up over 1 month Paytm still stand on their decision that they will not re send missed iteam nor refund full amount of missing product. They are not explaing the reason that why Paytm can not refund full amount of missing product and not explaining the criteria on base they are refunding one third of missing product. I have complaint many times having complain no..[protected], [protected],[protected],[protected].
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Jul 01, 2019
                                        Updated by shashi.ica24
                                        How long I have to wait for their reply?
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