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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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G
gani 1054
from Delhi, Delhi
Jun 13, 2019
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On 13/06/2019 an amount of Rs: 11000/- is debited from my account in the name of One97 communications. When I checked and tried to call some number displayed over there and there is no response from that end. I am a middle class person doing a small job and totally depended upon my salary. Please check that and take the issue as serious matter and assist me with my refund.
One97 Communications customer support has been notified about the posted complaint.
Jun 13, 2019
Updated by gani 1054 My email id: [protected]@gmail.com
Jun 17, 2019
Updated by gani 1054 Could you please tell me the update about my complaint? Please send an email to: [protected]@gmail.com
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    P
    Panditparveen
    from Silvassa, Dadra and Nagar Haveli
    Jun 12, 2019
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    Address: Ginger Hotel, B/H Dream Honda showroom,, Valsad, Gujarat, 396191

    Hi Team,

    This is regarding the IRCTC ticket which was booked on 5th June,

    Amount got debited from bank, ticket not booked and not refunded back to the account yet.
    Transaction date:08/06/2019
    Time:11.10 Am
    Amount : 2401.47
    Transaction detail : ECOM PUR/ONE97 COMMUNI/DELHI/080619/11.10

    Regards,
    Praveen Saraswat
    e-mail : [protected]@gmail.com
    One97 Communications customer support has been notified about the posted complaint.
    View replies
    I have booked a train ticket from Mandapam to Katpadi on 06/06/19. Red. 850 is debited from my account xx0011. But not getting the ticket. My transaction is made through POS-one 97 communication. Amount is not refunded still now
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      M
      Manju Vishwakrma
      from Mumbai, Maharashtra
      Jun 11, 2019
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      Address: Naya Raipur sector 2 nawagaon, 492001

      Hi
      I am Manju Vishwakarma
      I am having Paytm account
      While I tried to transfer rs 5000 From my credit card it was not credited to my paytm account
      And I have received one SMS from my. Bank that my 5000 were got invested in one 97 communication what does it mean
      Please Guide me how can I get back my money
      Below the SMS which I got
      "Rs 5000 spent on your Canara card **** **** **** 5001 at ONE97 COMMUNICATIONS on[protected] at 13:48:14 hrs. Available limit Rs 5000"
      Right now I am. In Madhya pradesh
      One97 Communications customer support has been notified about the posted complaint.
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        S
        shashi.ica24
        from Noida, Uttar Pradesh
        Jun 11, 2019
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        I had orderd some groceries (order no [protected]) from paytm mall but one product was missing when I received. Imeadiatly I made a complain to customer care to either resend missing product or refund full amont of missing. But paytm is neither re sending nor able to refund full amount of missing product. Paytm offering only one third of missing product. I have been follow up over 1 month Paytm still stand on their decision that they will not re send missed iteam nor refund full amount of missing product. They are not explaing the reason that why Paytm can not refund full amount of missing product and not explaining the criteria on base they are refunding one third of missing product. I have complaint many times having complain no..[protected], [protected],[protected],[protected].
        One97 Communications customer support has been notified about the posted complaint.
        Jul 01, 2019
        Updated by shashi.ica24         How long I have to wait for their reply?
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          A
          anupam.mukho
          from Arambagh, West Bengal
          Jun 11, 2019
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          Address: Village - Salboni, District - Bankura, Bankura, West Bengal, 722102

          Respected sir,
          I have been encountered by some error when trying to book a travelling ticket with Indian railways through their official website IRCTC.in

          Details of failed transaction with irctc.

          11 jun 2019 5022.78 -
          transfer to [protected] one97
          communications p - inb irctc
          rail connect app -
          [protected]igagihd

          Kindly looking into the matter, refund the money as early as possible and obliged.
          One97 Communications customer support has been notified about the posted complaint.
          Jun 11, 2019
          Updated by anupam.mukho           Please let me know how many days it will take to get the money back
          View replies
          Sir I booked phone on 4th june but did'nt got delivery
          AZAD SINGH DALAL mob no, [protected]
          Reply
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            N
            Nisar Khan Khan
            from Mumbai, Maharashtra
            Jun 9, 2019
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            Address: Pullikal house vellikulangar, Thrissur, Kerala

            Hai sir
            My name is nisar
            Your company not responding my complain please credite my money your company are not credited my money I will complaint in Cort your company ( one 97 communication &patym) because patym masseged me my money are debited in
            14/05/2019 rupees 4059
            please credit my money this weekend my account number is[protected]
            One97 Communications customer support has been notified about the posted complaint.
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              V
              Vicknesh
              from Mumbai, Maharashtra
              Jun 7, 2019
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              Resolved

              Hi Team,

              This is regarding the IRCTC ticket which was booked on 5th June,

              Amount got debited from bank, ticket not booked and not refunded back to the account yet.

              Transaction date:05/06/2019
              Time:10.25 Am
              Ref:Dear Customer, Txn on IndusInd Bank Credit Card XX8003 for INR 633.17 on 05/06/19 10:25 at ONE97 COMMUNICATIO is Approved. Pls call [protected] for query.
              Could you please check and refund the money back.

              Very worst experience ever
              Jun 8, 2019
              Complaint marked as Resolved 
              One97 Communications customer support has been notified about the posted complaint.
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                A
                Anil Ahuja97
                from Nellore, Andhra Pradesh
                Jun 6, 2019
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                Here i the issue related to wrongly sent money to other account which send from the PAYTM UPI . I am Amrit bearing a contact or Paytm No [protected] which is upi linked to Kotak Mahindra Bank with A/c No. [protected] with Ifsc Code KKBK0003724. on 4th of April 2019 at 11:13am i transferred the money of Rs 2500/- from the Paytm by Upi linked No [protected] with refrence id[protected] to Rahul chhaparwal having paytm Upi Id [protected]@paytm . which is not received by him.. i talked to paytm customer care representative but his words not satisfied me. He said there is no fault by us talk with your bank when i talked with the representattive of the bank he also said the same thing that there was no fault by them.. A screenshot of transaction id also attached with it.
                One97 Communications customer support has been notified about the posted complaint.
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                  A
                  avi1cob
                  from Bengaluru, Karnataka
                  Jun 3, 2019
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                  Address: Bangalore, Karnataka

                  Hello Sir/Madam,
                  I have done an online transaction via YES bank credit card for Swiggey and the order couldn't be placed but money got deducted. I my credit card statement and mail ID i can see that the money is paid as shown below :
                  "INR 299.00 has been spent on your YES BANK Credit Card ending with 2778 at ONE97 COMMU on 24/05/2019 at 21:26:04. Avl Bal INR 291, 064.94. In case of suspicious transaction, to block your card, SMS BLKCC to [protected] from registered mobile number".
                  When contacted swiggey they mentioned the money never reached them and it would be sent back by the deducter which is ONE97 COMMU.

                  My Contact Number : [protected],
                  Mail ID : avinash.[protected]@gmail.com
                  One97 Communications customer support has been notified about the posted complaint.
                  View replies
                  Rs.235 debited by ECOM Txn using your card XX2919 at One97 Communica on 17SEP2020 20:36:34..Call [protected], if not done by you-Federal Bank
                  Reply
                  HARISH KUNNATH's reply, Sep 17, 2020
                  I made this transaction to swiggy. The order was not booked and they didn't receive the money. I want my money back
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                    D
                    Dillipkumar Kar
                    from Kolkata, West Bengal
                    Jun 3, 2019
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                    Address: One97 Communications Limited B 121, Sector 5 Noida - 201 301, India, Gautam Buddh Nagar, Uttar Pradesh, 752001

                    Dear sir/ madam,

                    On the date 21/05/2019, at 9 am i did a transaction (Having transaction approval number: 066065) to royal sundaram (For renewal of health policy) which is not completed. But my credit account was debited the amount of rs. 8974. Still the transaction is pending after waiting for a long duration.

                    Now i want to reimburse the amount of rs 8974.00 to my credit account.
                    (I have attached the payment status report and the proof of transaction with this mail)

                    Transaction approval number: 066065

                    Kindly reimburse.

                    Contacts:
                    Email id: [protected]@gmail.com
                    Mob no.: [protected]
                    One97 Communications customer support has been notified about the posted complaint.
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                      N
                      Nisar Khan Khan
                      from Mumbai, Maharashtra
                      May 30, 2019
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                      Address: pullikal house vellikulangara, Thrissur, Kerala
                      Website: one 97 communication

                      Hai one97
                      My name nisar i am sending too a
                      Ricost to
                      Your company my maney are debited
                      4059 rupees please back my maney
                      Your given reference id is kb190 430
                      Hczgb_dem79 credited
                      Your company messaged my gmail
                      Account
                      Payment of ru 4059 at kreditbe failed
                      In case your are debited it will be
                      Automatically credited your bank
                      Within 7 days there are not created
                      My maney please credit my maney
                      One97 Communications customer support has been notified about the posted complaint.
                      May 30, 2019
                      Updated by Nisar Khan Khan                       Please credited my maney this account[protected]
                      View replies
                      Such a cheting company
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                        R
                        Ravi Jalwal
                        from Noida, Uttar Pradesh
                        May 30, 2019
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                        Address: Noida, Gautam Buddh Nagar, Uttar Pradesh

                        Dear sir/madam
                        Plese return my money which was transferred to your company on date 28 may 2019 the amount rs. 1599 was deducted from my sbi debit card.
                        As i don't know how the amount was transferred. So kindly solved it as soon as possible and kindly give my money rs. 1599 back.
                        Pleas i request you return my money.
                        Thank you
                        Ravi kumar
                        Mob:- [protected]
                        One97 Communications customer support has been notified about the posted complaint.
                        May 30, 2019
                        Updated by Ravi Jalwal                         Please Return my payment 1599.
                        View replies
                        There was payment to your company from my sbi savings bank account no [protected], ifsc code :SBIN0000845 on 1-8-2018 for Rs 8260." the referance no[protected]igaebtpgk6 trans."
                        i did not have the details for which payment is made. Kindly let me know FOR WHAT PURPOSE/ PURCHASE the payment was made.My e mail id is [protected]@gmail.Com
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                          G
                          Gangadhara Guptha
                          from Thiruvananthapuram, Kerala
                          May 29, 2019
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                          I am having savings bank account in State Bank of India, Hindupu r. The savings bank account number is [protected]. IFSC code of the branch is :SBIN0000845 . On 1-8-2019, there was payment of Rs 8260 to your company from my above savings bank account.” the reference number mentioned by the bank is[protected]IGAEBTPGK6 TRANFER”
                          I did not have the details for which payment is made. Kindly let me know FOR WHAT PURPOSE/ PURCHASE the payment was made .My e mail id is [protected]@gmail.Com
                          One97 Communications customer support has been notified about the posted complaint.
                          View replies
                          Respect sir
                          I am nisar pullikal house vellikulangara
                          Your credited my 4086 ru[protected]
                          account nember [protected]
                          I have send my maney petym I have
                          no account petym your back my maney
                          Please
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                            M
                            Michael John Henry
                            from Delhi, Delhi
                            May 29, 2019
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                            Address: 560041

                            Hi, while i was booking train ticket via irctc app on 24/05/2019, i choose paytm payment method. Money (Inr 910.98) got debited from my debit card but ticket booking got canceled as the payment was not success. I found that the amount was taken by one97 communication. I did booking by paying once again.
                            I donot see the payment refunded yet. Please get this resoled. Thank you.
                            One97 Communications customer support has been notified about the posted complaint.
                            View replies
                            On May 11th I had mistakenly made a transaction of Rs. 1525 without any purchase. I need that refund because I didn't purchase anything. It was a mistaken transaction.
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                              M
                              Mallika Negi
                              from Gurgaon, Haryana
                              May 27, 2019
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                              Address: New Delhi, Delhi

                              Hi, i have a serious problem.
                              I recently checked my passbook and discovered a couple transactions possible not made by me.
                              One97 communications has withdrawn money from my bank account several times.
                              Here are the dates transaction and amount. (Bank of india)
                              1. 03/10/[protected]
                              2. 20/02/[protected]
                              Please tell me, i haven't done any transaction with them and guide me steps to recover the amount.
                              I am a student and it is hard on me for unintended money being deducted.
                              Thank you.
                              One97 Communications customer support has been notified about the posted complaint.
                              View replies
                              The amount has been deducted from my account but failed to book a seat so, asking for the refund my details are given below-
                              Your A/c 568668 is debited with Rs 5175.49 on[protected]:34:33 at PUR/ONE97 COMMUNICATIONS L/NOIDA.
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                                R
                                [email protected]
                                from Mumbai, Maharashtra
                                May 27, 2019
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                                Address: vill+post kachnar p/s siswan d/s swan bihar, Siwan, Bihar, 841210

                                Sir mai ramesh sah s/o doma sah vill+po kachar ps siswa dist siwan bihar 841210 ke aasthai niwashi hu jo ki mai aak handicaped hu or student hu mera name se sbi bank mai a/c tha joki mai ak ak rupess paisa rakha tha study ke lia kisi ne esi company mai mera paisa transtion kar diya hai mera a/c no [protected] hai ifsc nno sbin001832 hai. Joki mera paisa 87000 rs transtion kiya gaya hai. One97 communication pvt ltd paytm ka a/c mai gaya hai hai trf to[protected], trf to[protected], trf to[protected], trf[protected], trf[protected] hai sir apse niwadhann hai mera paisa ka refund kare or mera mo.[protected] hai
                                One97 Communications customer support has been notified about the posted complaint.
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                                  N
                                  Nisar Khan Khan
                                  from Mumbai, Maharashtra
                                  Jun 9, 2019
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                                  Address: pullikal house vellikulangara
                                  Website: One 97 communication

                                  Respect sir
                                  I am nisar pullikal house vellikulangara
                                  Your credited my 4086 ru[protected]
                                  account nember is[protected]
                                  I have send my maney petym I have
                                  no account petym but your company are debited my money Please give me my money this week your not credited my account my money I will complaint in Cort your company (one 97 communication&patym) because patym sended massage
                                  One97 Communications customer support has been notified about the posted complaint.
                                  View replies
                                  In every month why deducted 213 amt is deducted ? On same name one97 communication, is this company is fraud?pls refund back this amt as earlist.
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                                    R
                                    rukmender kotam
                                    from Delhi, Delhi
                                    May 23, 2019
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                                    Dear sir/madame,
                                    I have booked a train e ticket through one97 communications, on april 4, 2019with pnr [protected]. I have cancelled the ticket due to personal reasons on may 21, 2019. My irctc account is showing amount refunded on may 22, 2019. But still amount is not credited to my bank account. So, kindly do needful.
                                    My email-vanita. [protected]@gmail.com
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      A
                                      Ashwin26sd
                                      from Mumbai, Maharashtra
                                      May 22, 2019
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                                      Address: Mumbai, Wardha, Maharashtra, 442104
                                      Website: www.one97.com

                                      Hello, i am ashwin sanjay deotare. One97 communication mumbai had debited rs 274 from my debit card. The transaction was taken place on 23rd april 2019. So please check the transaction and refund my money. I have not made any such transaction. Please solve this issue as early as possible. The transaction is specified as othpg[protected]one97 communication lt mumbai in my bank passbook. I have noticed this issue now on 22nd may 2019, when i check my bank statement. I have already filed i complaint in my bank. Look into the matter as early as possible and resolve it.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      View replies
                                      I have purchased a Viu tv yesterday from ur site by making payment through Paytm but did not receive any message from ur side.Pl confirm d dispatch date to me. No receipt or confirmation is given. I doubt whether d site is real
                                      Reply
                                      I have purchased a Viu tv yesterday from ur site by making payment through Paytm but did not receive any message from ur side.Pl confirm d dispatch date to me
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                                        B
                                        bhupalan subramaniyam
                                        May 20, 2019
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                                        My railway ticket bookings most of them were a failure and was not refunded, my SBI credit card bill shows "D" for debit but there was not transactions related to credit "C"

                                        below are the list of transactions were my money was not refunded, nor the ticket was booked.

                                        17 Apr 19 ONE97 COMMUNICATIONS L NOIDA UTT 174.11 D
                                        17 Apr 19 ONE97 COMMUNICATIONS L NOIDA UTT 1, 393.99 D
                                        19 Apr 19 ONE97 COMMUNICATIONS L NOIDA UTT 393.68 D
                                        20 Apr 19 ONE97 COMMUNICATIONS L NOIDA UTT 393.68 D
                                        24 Apr 19 ONE97 COMMUNICATIONS L NOIDA UTT 393.68 D

                                        I can be reached
                                        [protected]@gmail.com
                                        One97 Communications customer support has been notified about the posted complaint.
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