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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 45

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N
Neena Natra
from Dirba, Punjab
Dec 4, 2018
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Address: Amritsar, Punjab, 143001

I have to send rs 49.4 to club factory for membership on 26.11.2018. The amount is deducted from my account but they did not get the money i have already did a complain i got a e-mail the complaint is resolve but till now i did not get the refund pl refund the money in to my account. I am sending u the screen shot also today 7days have passed till now i didn't get the money
One97 Communications customer support has been notified about the posted complaint.
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    J
    Jaishreekm
    from Harihar, Karnataka
    Dec 4, 2018
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    Address: 560016

    On 03.12.2018, around 1.45 pm i called the above mentioned cell number which i got from justdail just to activate my e-statement. Collected information about my axis bank credit card then transactions 2 times with bank account debited rs.9986 * 2 = 19972 has been withdraw transactions from my axis credit account paid to paytm. I request to you find out the fraudulent transaction and reversed to my account.
    One97 Communications customer support has been notified about the posted complaint.
    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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      D
      Dhivakardd
      from Pune, Maharashtra
      Dec 3, 2018
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      Dear Sir,
      Today I have received a phone call from an unknown mobile number: [protected] and she asked about my sbi credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did three transaction for RS.30000/- 10000 per transaction through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged cyber crime complaint against this incident.This is my hard earned money, kindly help me to get refund of this amount of RS.30000/.
      Details regarding forged transaction:
      Fraudulent persons mobile number:[protected]
      My name: Dhivakar
      Address: kodambakkam, chennai
      MY SBI credit card number used for Forgery transaction: 7157(Last 4 Digit)
      Dtae Of Txn:03.12.2018
      Time:3.38 pm
      Amount:Rs.30000/-
      My contact Number:[protected]
      One97 Communications customer support has been notified about the posted complaint.
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        S
        SuryaSwapna M
        from Chennai, Tamil Nadu
        Dec 2, 2018
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        Address: 560098
        Website: Paytm

        I added money to my paytm wallet but the transaction got cancelled so i have added again and sent it to concerned person but when i see today it shows that money transferred to one 97 communications... How can they deduct money from my bank without my consent i am attaching screenshots here please help me retrieve my money.. This made be vary of online transaction
        One97 Communications customer support has been notified about the posted complaint.
        Dec 02, 2018
        Updated by SuryaSwapna M
        Even though I raised a ticket they have yet to respond please help me receive my money...these. Kind of apps should be discarded
        Dec 04, 2018
        Updated by SuryaSwapna M
        I still didn't get my money and they are saying that it will be credited within 14 days ...please help me retrieve my money
        Sir I want to added money 1540 in paytm account but unfortunately it transferred to one97 communication .

        So kindly refund my money .

        Harsh bardhan dwivedi

        Transaction no[protected]
        Hi,
        I was adding money to paytm wallet but that was credited to paytm.[protected]@axisbank.
        And that is not reflected to my paytm wallet
        Here the transaction message
        My paytm no is [protected]
        Transaction done from icici upi
        I have still yet to get my money back please help me sir
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          R
          rakeshkumaraggarwal
          from Pundri, Haryana
          Nov 30, 2018
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          MY NAME : RAKESH KUMAR AGGARWAL
          S/F A/C NO. : [protected]
          BANK : STATE BANK OF INDIA
          BRANCH: SUBHASH COLONY, G.T.ROAD, PANIPAT (HARYANA)-132103
          IFSC : SBIN0011981
          Rupees 1000/- debited to my abovesaid bank account on dt.25.7.2018
          Particulars mentioned in the bank statement : 'Transfer to One97 Communications P.'
          PLEASE INFORM THE PURPOSE OF ABOVESAID DEBIT
          One97 Communications customer support has been notified about the posted complaint.
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            A
            anurag kaushik n
            from Noida, Uttar Pradesh
            Nov 29, 2018
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: know

            Dear team,

            Fraud transaction rs.9000 at 8 : 54 am. Without my knowledge, i have already raise complain regarding and complain number [protected].
            Kindly return my amount as soon as possiable. Waiting for kind response. At any how, i need my amount back without any delay.
            I am using standard charted bank from last 5 years account number [protected] and this kind of incident is happen first time with my account.

            I also want to know how its possible that anybody can use my account through purchasing without generation any otp & without required any debit card pin.
            This is totally dissatisfaction service & nobody take ownership for this if my amount will not refund i will go to consumer court for my justice.

            I am waiting for your positive response.

            Thanks and regards
            Anurag kaushik
            [protected]
            One97 Communications customer support has been notified about the posted complaint.
            Sir, please help. I had phone from RBI which I found later that it was fraud number. And from my SBI account and debited 13000+1300+2700=17000 total.from three different accounts and I am sorry sir but I gave them too by knowing that they are going to seez my account. So please help me.
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              N
              Neena Natra
              from Dirba, Punjab
              Nov 28, 2018
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              Address: Amritsar, Punjab, 143001

              On 25th Nov 2018 I send Rs 49.4 to club factory for membership .At 4.28 pm the money is deducted from my account .but the factory did not get the money. I have already do a complaint on 25th Nov but I got the message the your complaint is resolved.but till now money is not refunded pl refund the money to my account. I am sending u the screen shot also.
              One97 Communications customer support has been notified about the posted complaint.
              Dec 04, 2018
              Updated by Neena Natra
              I got the email that the company representative will call you but till now no response from company side

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                G
                gokulkamble
                from Darwha, Maharashtra
                Nov 27, 2018
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                Address: Chandrapur, Maharashtra, 442401
                Website: paytm

                I had paid a bill of rs.1009/- on 06/10/2018 and complete the online transaction using paytm option but the same amount (1009) has been deducted 5 (Five) time from my account no. [protected] on 08/10/2018 without any reason. And on 12/10/2018 i got 1009/-rs. Only (One time), but the remaining amount is not refund by the company. Hence it is requested to refund the excess amount at the earliest.
                One97 Communications customer support has been notified about the posted complaint.
                I had paid 2890 rupees for BEST electric bill.amount has been deducted from my bank account but BEST didnt received it.so please check and inform me as soon possible.
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                  C
                  captain_yp
                  from Ratlam, Madhya Pradesh
                  Nov 27, 2018
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                  Address: Mandsaur, Madhya Pradesh, 458001

                  I'm booking four tatkal ticket from ratlam to mumbai on dte november 4th... But booking cancelled... I transact money through debit cart but my money not credit in my bank account... Money show in to wallet one97.. So plz credit back my money in my bank account... Booking cancellation screenshot enclosed... Plz help me.. Thanks

                  Regards
                  Shailendra shrivastava
                  One97 Communications customer support has been notified about the posted complaint.
                  Nov 27, 2018
                  Updated by captain_yp
                  Plzhelp
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                    B
                    Bablu Bhai
                    from Ranchi, Jharkhand
                    Nov 26, 2018
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                    Address: Ranchi, Jharkhand, 834004

                    Dear, sir i'm first complane post on 21/11/2018 but not responding company my complane is i'm booking tran ticket for irctc on 20/11/2018 ranchi to muzaffarpur and payment deducted my account hdfc bank account no is : [protected] amount rs, 960 at one97 communications l but ticket not booked i'm attaching screenshot of the payment deducted and irctc feld report and bank statement please sir i request you to please refund my money my same bank account and furder detail contact me my mobile number is:[protected] and my mail id is: [protected]@gmail.com
                    Thanks
                    Subodh kumar verma
                    One97 Communications customer support has been notified about the posted complaint.
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                      N
                      Neena Natra
                      from Dirba, Punjab
                      Nov 25, 2018
                      Resolved
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                      Resolved

                      Address: Amritsar, Punjab, 143001
                      Website: One97 communications Ltd

                      Yesterday i had send rs49.4 to club factory at 2.28pm for membership as i want to do online shopping. But at the same time money is deducted from my account. I got the message from bank. But the factory owner did not get it pl refund the money in my account. I am sending u the message which i got from the bank. This is a fraud. If you will not refund the money. I will lodge a complaint in the consumer forum. Pl do needful as early as you can. This spoils the reputation of your company
                      Nov 26, 2018
                      Complaint marked as Resolved 
                      Company had not given the response as yet & I haven't got the refund as yet pl refund the money
                      One97 Communications customer support has been notified about the posted complaint.
                      Nov 25, 2018
                      Updated by Neena Natra
                      I have not got the amount refund as yet. Pl refund the Rs49.4 as deducted .screen shot is attached with

                      Dec 14, 2018
                      Updated by Neena Natra
                      My problem has marked resolved but I didn't got the refund pl do needful
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                        M
                        Mohammed Rinoj NK
                        from Munnar, Kerala
                        Nov 24, 2018
                        Resolved
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                        Resolved

                        Respected sir,
                        I Mohammed Rinoj, have a complaint regarding my money loss of 270 Rs through my federal bank account. On 19th September, 2018 I have booked a railway ticket through UTS application which was payed through paytm . The money of 270 Rs was debited from my account . The main issue is that I didn't receive my railway ticket.
                        So I hereby request you to credit the same amount of money to my above mentioned federal bank account. Hope you would check the problem at the earliest
                        Thanking you,
                        Yours faithfully
                        Mohammed Rinoj
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        One97 Communications customer support has been notified about the posted complaint.
                        Sir.
                        Yesterday 19.11.18, i have try to book a train tkt from my authorised irctc id .but i cant complete the booking process, but my payment is debited from my account
                        POS 99017017
                        Txn #371552
                        Amt Rs.340/-
                        Kindly refund my payment.
                        Hi Rinoj,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25360) in the subject line so that our team can assist you.
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                          B
                          Bablu Bhai
                          from Ranchi, Jharkhand
                          Nov 21, 2018
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                          Dear sir, i'm booking trane ticket for irctc and amount 960 debited my account hdfc bank at one97 communications but ticket booking failure so please refund my amount my same bank account thanks my mobile no is [protected] and i'm attaching screenshot so kaindly sir please see this attachment and refund my money my account

                          Thanks
                          Subodh kumar verma
                          One97 Communications customer support has been notified about the posted complaint.
                          Nov 26, 2018
                          Updated by Bablu Bhai
                          Dear, sir I'm first complane post on 21/11/2018 but not responding company my complane is I'm booking Tran ticket for IRCTC on 20/11/2018 Ranchi to Muzaffarpur and payment deducted my account HDFC bank account no is : [protected] amount RS, 960 at ONE97 Communications L but ticket not booked I'm attaching screenshot of the payment deducted and IRCTC feld report and Bank statement please sir I request you to please refund my money my same bank account and furder detail contact me my mobile number is:[protected] and my mail ID is: [protected]@gmail.com
                          Thanks
                          Subodh Kumar verma

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                            S
                            shanti bhusan srivastava
                            from Kolkata, West Bengal
                            Nov 20, 2018
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                            Address: Kolkata, West Bengal, 700028

                            To
                            The MD, Director, Manager, Customer care
                            ONE97 COMMUNICATIONS LTD.

                            Dear Sir,

                            Main apna Dish TV ko 209/- se HDFC Credit Card ke madhyam se aaj dinank 19/11/2018 samay dopahar 01:31 minat par Recharge kiya. Mera Rupya card se deduct ho gaya aapke account me "ONE97 COMMUNICATIONS L." lekin mera Dish TV ka recharge ka koi sms nahi aya.mera Dish TV ka VC No. [protected] hai

                            Kripya aap se nivedan hai ki aap jitna sighra ish samsya ka samadhan kare.

                            Dish TV Account Name: Kunj Bihari Srivastava
                            VC No. : [protected]

                            Details of Transactions
                            VC no.: [protected]
                            Payment amount: 209.00
                            Transaction id: 051656
                            Transaction Date:19/11/2018
                            Bank/ Wallet Name: HDFC CREDIT CARD
                            One97 Communications customer support has been notified about the posted complaint.
                            Iam booking irçtc tatkal train ticket but ticket is not book . please refund my amount to the same bank account.w hat is the problem
                            It is booked or not please inform Me
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                              K
                              Kritimanocha
                              from Jodhpur, Rajasthan
                              Nov 20, 2018
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                              Sir,
                              Paytm is a very reputed company. However, when i tried to book a tatkal ticket on 10 november 2018, the ticjet did not book but an amount of rs. 1180.49 was deducted from my account and transferred to one97 communications. Inspite of writing numerous complaints, i did not get any reply from them. It is expected of paytm to be responsible enough for its costumer complaints. I would like you to please look into the matter and refund my amount as soon aa possible failing of which it would be difficult for me to rely on paytm again.
                              Transaction id is: #txn 942021. I am also attaching a screenshot of this.
                              One97 Communications customer support has been notified about the posted complaint.
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                                V
                                Venkatesh Maddi
                                from Nashik, Maharashtra
                                Nov 17, 2018
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                                Address: 201301
                                Website: www.one97.com/contact.php

                                Dear sir,

                                I had received call from one of the representative regarding register complaint instaupi. Representative from cyber crime complaint (https://www.cybercrimecomplaints.in/search/?term=instaupi) loss of instaupi. Representative sent me 1 request upi through 2675/- + 4675/- from 03/11/2018.

                                Ford contact no is: [protected].

                                Please help me

                                Thanks and regards

                                Venkatesh maddi - [protected]
                                One97 Communications customer support has been notified about the posted complaint.
                                1865 rupees deduct from my account toINB one97 communication ltd.To transfer amount to ref no:[protected]/IGAERZIHA9 on 5/11/2018, I requesting u sir please refund amount(1865) to my account
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                                  C
                                  captain_yp
                                  from Ratlam, Madhya Pradesh
                                  Nov 17, 2018
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                                  Address: Mandsaur, Madhya Pradesh, 458001
                                  Website: www.consumercomplaints.in/new_complaint

                                  I trying to book my tatkal train ticket through irctc connect app but ticket was not booked. But amount was deducted from my account one97 communication transactions id is frist one is[protected] and another one[protected] please refund my amount to my same bank account still not refund my amount one 97communication transactions details are attaching by the screen shot. And irctc transaction failed too..

                                  My contact no. Is [protected], [protected]

                                  My bank account no. Is [protected] sbi mandsaur mp

                                  Shailendra shrivastava
                                  One97 Communications customer support has been notified about the posted complaint.
                                  My money has deducted from my account as i not used paytm app please recover my deducted amount to my account
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                                    D
                                    dmonojit
                                    from Lucknow, Uttar Pradesh
                                    Nov 14, 2018
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                                    Address: Kolkata, West Bengal, 700122

                                    Dear sir,

                                    My self monojit das from barrackpore. (Kolkata)

                                    12.11.2018. I am proceed for monthly tickets from barrackpore to ballygunge via railway uts railway application. But tickets not showing in uts application and rs 184.07 debited to my account. Details of my bank deduction attached in this mail.

                                    Monojit das

                                    My railway uts no [protected].

                                    Transaction i'd
                                    Inr 184.07 debited to ac xxxxxxxxxxx4762 on 12-nov-2018 23:23:17-pca:[protected]:99017021:one97 communications l noida ind on 12-nov-2018 23:23:17.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      vijay konduri
                                      from Eluru, Andhra Pradesh
                                      Nov 13, 2018
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                                      Actually i recharged to the google play to get the redeem code of 800/- rs transaction through paytm. Money deducted from bank to one97 communications, but it showed payment pending notification, after a while it again showed that payment failed, i didn't got my redeem code and i didn't got my money refund to my bank. I mailed to the paytm about this issue but they said money not received from my bank. I'm sending all the screenshots of paytm and my bank money transaction details. Kindly check about this issue. I need my money back. Thank you..
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Nov 13, 2018
                                      Updated by vijay konduri
                                      Marked as resolved, but not yet resolved.
                                      Dec 15, 2018
                                      Updated by vijay konduri
                                      Resolved.. Thanks..
                                      I have booked and cancelled a ticket by irctc application with transacton reference number VIN/ONE97COMMU/[protected]/0 on 4.11.2018
                                      Till now the amount has not been refunded in my account.
                                      Irctc application is showing that the refund has been processed.
                                      Kindly do the needful
                                      Sir
                                      [protected] person has withdrawn from my bank account 17500 Rs from your company name. Therefore, they ask me to take legal action against them.

                                      Thank you for using your SBI Debit Card 519XX7485 for a purchase worth Rs17500.0 on POS 99017020 at ONE97 COMMUNICATIONS L txn# 443521.
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                                        S
                                        shreeamitsharma
                                        from Mumbai, Maharashtra
                                        Nov 12, 2018
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                                        Address: Jaipur, Rajasthan

                                        I (Amit sharma) had done two transactions of amount 1190.98 each on 09/11/2018 for irctc ticket booking through irctc app. The amount was debited twice but transactions rendered unsuccessful from my canara bank account number[protected]. The same transaction was successful in 3rd attempt. The txn ids for two unsuccessful transactions are:
                                        [protected] and[protected]. It has been 4th day today but i haven't not received my amount for two unsuccessful transactions.. Please refund my amount of total sum 2381.96 asap..
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Sir,
                                        I was booking a tatkal irctc ticket on 10 November but the ticket did not book and it showed an error and the amount of Rs 1180.48 was transferred to One97 Communications. Please do look into the matter and refund the amount being transacted. I have attached screenshits of bank statement herewith
                                        I pay 3579.14 to kreditbee loan my amount will be debited my paytm account but not credited to kredit bee loan please solve the problem immidiatly
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