One97 Communications Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: naukriguru.co

Merchant name : one97 communications ltd
Date :xx, xx, 2018
Total charge :rs 10.00
Card number :xxxx xxxx xxxx xxxx

Otp :
I shared the otp for debiting rs.10 but rs.10000 plus rs.20000 total rs. 30000 was auto debited from my axis account by naukriguru.co through one97 communications this morning.
Kindly look into this matter urgently and re-credit this amount into my account

One97 Communications customer support has been notified about the posted complaint.

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Address: Ghaziabad, Uttar Pradesh, 201007

This mail is regarding my order id: [protected] on paytm.
The above order has been returned on 25.10.2018 and i share my bank details with paytm on 26.10.2018 on the link share by paytm on my e mail id, attached
Till date, almost 20 days passed, but i have not received my refund of rs. 3465.00 in my bank account.
I am continuously taking follow-ups with paytm via mail, as you can see in the trailing mails which are self explanatory and trying to paytm via phone also, but could not.
I am request you to please help me to get my refund of rs. 3465 in my bank account.
In case of any query / confusion, you can call me on my mobile no.
Pls confirm.

One97 Communications customer support has been notified about the posted complaint.

Nov 15, 2018

Updated by PP PL refund of rs 3465 for order no. [protected] not received yet.

Also this is regarding my Order #[protected], refund of rs 256.37 should be credited in my bank account, but i have received an amount of rs. 1.57 from PAYTM through IMPS in my bank account today (15.11.18).

what the hell is going on???????? i will make complaint on higher level, u are harnessing me since more than two - three weeks.

no one receive calls on ur any helpline no. everytime i share my mobile no but nobody call back to me from the day one.

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Sir,
I attempted to book a tatkal irctc ticket on 10 november but the ticket did not book and instead it showed an error message. However an amount of rupees 1180.49 was been transacted through one97 communications and no amount has been refunded yet. Please do look into the matter and refund the pending amount. I have attached screenshots of bank statement herewith. Txn# 942021.

One97 Communications customer support has been notified about the posted complaint.

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k.manikandan k.manikandan

from Delhi, Delhi

Nov 13, 2018

I have bought loan from kreditbee, the loan amount repayment Rs 8118/- transferred paytm gateway, but Rs8145/- was deducted from my account, but loan not closed----amount paid to ONE97 COMMUNICATION LI NOIDA
ON dt 08/11/2017,
Please refund me

For your reference I have attached the screenshot

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Address: 560047

My account has been debit for 400rs for no reason.
That particular day the account had no transactions but to my suprise there was rs400 minus balance, which i had no clue of. The trust you keep on is going to vain.
Think slowly you might lose the customers and finally the market one day if it continues.
The day it was debited was the day i was at home and had done no transactions, but still you want to debit the account fr no reason? Thats nice.

One97 Communications customer support has been notified about the posted complaint.

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M

Mahesh Patare

from Mumbai, Maharashtra

Nov 13, 2018

I book two train ticket from sainager Shirdi to Dadar on 12 Nov.but ticket trransaction has been fail but amount debited form my bank account so please Refund amount to same account details on screen shoot

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Mahesh Patare's reply, Nov 19, 2018

thanks for Refunding

M

Mahesh Patare

from Mumbai, Maharashtra

Nov 14, 2018

I am booking ticket of Sainager Dadar in tatkal .but ticket not done and 690 Rupes debit form Bank account (Bank of Maharastra.branch Takali bhan) with A/C. No.[protected].to one 97 Comunication .so please Refunded my amaount to my account

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Address: 110031

Website: Is

I advocate karan jot singh writting you to take appropriate legal action against unwarranted otp by unknown person who who willfully and intentionally used my credit card without my knowledge at about 7: 08am morning which i got the otp to my mobile number of rs. 89 /- when i checked then i got to know about the otp in name of one97 communication limi with my credit card. Kindly revert with appropriate steps other wise i reserved my rights to take legal action against the above one97 communication limi and unknown person who deliberately used my credit card and committed an of cyber crime in the eyes of law
Regards: karan jot singh advocate delhi high court, consultation room,
Cell [protected]

One97 Communications customer support has been notified about the posted complaint.

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I was booking a train ticket on 09 november 2018. When i click on payment the payment got processed the amount was deducted from my account but the ticket wasn't booked. I received the below message

Thank you for using debit card ending [protected] for rs.240.98 in noida at one97 communications l on[protected]:11:17:38.

Please do thr needful i want my refund asap.

One97 Communications customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400037

Website: www.irctc.co.in

Dear sir,

I tried to book ticket from jabalpur to nizamudin for 11th nov 2018. My payment got deducted but ticket not booked.

Message from bank: thank you for using debit card ending * for rs 590.00 in noida at one97 communications l on[protected]:11:13:23

Kindly refund the said amount.

Lokesh das

[protected]

[protected]@gmail.com

One97 Communications customer support has been notified about the posted complaint.

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Sir i have made a payment from my sbi debit card for booking totkal ticket on 9th november at 11:14 am but the ticket was not confirmed due to no response from bank end.
Rs 1740 was anyway deducted from my account but was not paid to irctc.
The bank message was
Thank you for using your sbi debit card 459xx5510 for a purchase worth rs1740.0 on pos 99017021 at one97 communications l txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected].
Required attachments are as below
For contact email i'd is [protected]@gmail.com

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Address: Mumbai City, Maharashtra

Website: one97

Dear sir/madam,

Actually the matter is that i tried to book a tatkal ticket via irctc on 9th november 2018 at 10 am but the ticket was not booked. But my amount of rs. 1500.49/- was deducted from my bank account and it was paid to one97 communication.
And i have been waiting to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action asap and refund my money to the account from which it is debited.

For further informations, you can contact me at dipankar[protected]@gmail.com

One97 Communications customer support has been notified about the posted complaint.

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I placed an order on 15 september the product arrived damaged and returned it now the company told me that i will get my money within 15 days but i have not get it now i tweet my problem to the company twitter handler still company told me that they transfer the amount but it had been a long time but issue still continues and not getting any response from source

One97 Communications customer support has been notified about the posted complaint.

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Giridhar Belur

from Bengaluru, Karnataka

Nov 6, 2018

On 28oct2018 I have recharged N amount of ₹ 900 for ID 70599061. Amount debited in my account but it has not reached the service provider. Please check up and take necessary steps . thank you giridhara belur

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Dear sir/madam,

Actually the matter is that i tried to book a tatkal ticket via irctc on 3rd november 2018 at 11am but the ticket was not booked. But my amount of rs. 1340/- was deducted from my bank account and it was paid to one97 communication.
And i have been waiting for last to last days to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action asap and refund my money to the account from which it is debited.

For your reference i have attached the screenshots of irctc which shows the ticket is not booked and transaction history which shows that the amount was paid to one97 communications noida.

For further informations, you can contact me at [protected]@ymail.com

One97 Communications customer support has been notified about the posted complaint.

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I received an unauthorized call from an unauthorized person stating himself as from credit card deptt on 03/11/2018 evng 4:30pm. He asked for the otp but i didn't compromise with my otp. Still then 9999/- debited 4 times from my credit card. So i request you to do the needful and stop the payment from your end and refund back the amount to me. I will b thankful to you..

One97 Communications customer support has been notified about the posted complaint.

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V

vinaya thomas

from Bengaluru, Karnataka

Nov 6, 2018

I tried booking tickets from Mas to Bangalore on the irctc mobile app and the amount Rs .1050 has been taken 3 times of from my account but they have refunded only one of the transactions back there are two other transactions that were not refunded. How do I get the reset of my money back for the failed transactions.

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Address: Kozhikode, Kerala, 673015

Hello sir my name is shihab from kerala calicut my account no. [protected]. Sir why you cut 17500/- rs from my account without any reason. Sir i inform you that please give my balance as soon as possible otherwise i will take some strict leagel action on you and your company...
Hope you under stand and give my money.
.
Please sir that is our hard earn money if you do not give my money back i will surely take some valid action

One97 Communications customer support has been notified about the posted complaint.

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Website: www.one97.com

Hi, While I was booking train ticket via IRCTC website, I choose PAYTM payment method. Money (INR 378.36) got debited from my credit card but ticket booking got canceled as the payment was not success. I found that the amount was taken by One97 communication. I did booking by paying once again.
I donot see the payment refunded yet. Please get this resoled. Thank you.

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Magrawal190

from Jabalpur, Madhya Pradesh

Nov 5, 2018

Sir iwass adding money from my upi id to my paytm wallet of rs 1500 money has been dedected from my sbi account and sended to one 97 communication 1500 kindly refund me my 1500 rupees my upi reference id is[protected]

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Address: Ujjain, Madhya Pradesh, 456006

I purchased LED bulb on 26 Oct 2018 but for delivery delay I cancelled the order.ill pay through paytm upi I'd n amount is refunded on 26 to the merchant one97 communication.but still I can't get my refund of 334 rupees.. please check and let me know what ru guys doing there with consumer money..this is like that" HAMARA PAISA HAME CHOR"..MALYA JAISE BHAG GAYE AAP MIDDLE CLASS INDIAN KO LOTO..OUR HONOURABLE PRIME MINISTER SAY ABOUT DITILIZATION..THIS IS UR DUTY..SHAME ON U.ILL SEND U A SCREENSHOT OF MY REFUND AMOUNT BUT U GUYS CANT CREDIT IN MY PAYTM ACCOUNT..DO IT TODAY OTHERWISE LEGAL ACTION WOULD BE TAKEN N RESPONSIBLE R U GUYS..

One97 Communications customer support has been notified about the posted complaint.

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Mallesh Goddati

from Ernakulam, Kerala

Oct 31, 2018

Iam booked nokia mobile through sbi net banking paid money 899 but iam not intrusted please cancel my order and refund money please respond my complaint

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Address: Mysore, Karnataka, 570002

Hi,

I have transferred Rs.7000/- to paytm One 97 communications at paytm.[protected]@axisbank throught Bhim app. The money is not added in paytm wallet but debited from my account.

I checked with my bank which is ICICI and they confirmed that this transaction is completed and successful and money was debited.

Please reverse the money debited to my bank account. Below are transactions details and bhim transaction snapshot attached:
Transaction Id[protected]
Date - 29th October 2018
Time - 18:03:13

Kindly revert the money at the earliest as it is very important to me.

Regards,
Sharath S

One97 Communications customer support has been notified about the posted complaint.

Oct 30, 2018

Updated by [email protected] I haven't got back my money and the UPI address paytm.[protected]@axisbank is not responding. I got a call from +91 [protected] and they sent money requests to my bhim upi requesting for money which I declined. They repeatedly started calling me to accept the transaction and they will revert the money. I did not respond. Is this somekind of a fraud??

The address paytm.[protected]@axisbank shows as Paytm - One97 Communications. Now not able to reach them. Checked with Paytm and they say that the UPI transaction ref# is not from Paytm.

Please Bhim UPI, Paytm support kindly investigate, resolve this and get back my money. I will give complaint to Cyber police and consumer forums regarding this fraud.

Regards,
Sharath

Nov 07, 2018

Updated by [email protected] This is still not resolved. Have not got back my money yet.

Am trying to reach +91 [protected] which earlier sent money requests and made repeated calls to me, now they are not reachable. These guys are fraud.

Have informed to bank, per them since the money is debited from my account and showing as deposited in their account.. they are still investigating. Request the concerned to please take corrective action and help get back my money.

- Sharath

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Address: 591302

Dear sir
I have booked train from dadar to belgaum. Today morning...in tatkal quota... And the amount deducted is twice... So when i will get the outstanding amount... For the following pnr number..
Pnr:[protected], trn:11005, doj:22-10-18, sl, dr-bgm, dp:21:30,
Shafi mujawar+3, s6 19, s6 22, s6 18, s6 21,
Fare:1720. This rail travel is insured

Thank you

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Website: PaytmMall

Dear sir

My paytm order number [protected]

In which i ordered two items of catwalk shoes i received only one pair
But i received a invoice of 2 qty but i recieved only 1 qty. And in my order status they marked both the product as delivered.
And after that m trying to contact paytm ppl but they are not taking calls and there are no other means whom i call. I daily call them but they aren't receiving my call

Kindly resolve my issue nd revert me soon an attaching a call log details. And invoice of my order

One97 Communications customer support has been notified about the posted complaint.

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Booked ticket on irctc using pos/ecom one97 communications amount debited inr 435.49 but irctc website showing pending from bank end. I enquired at my bank and confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic.
The message received from my bank as below -
Rs.435.49 spent on pos/ecom using ib debit card on 19/10/18 11:04 at one97 communications l noida from ac:xxx392386. Indian bank

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Sir I paid the electricity bill using Paytm app via Bhim upi but it had been paid to paytm.one97communication, so the electricity bill was not paid.

I am not getting what to do next so please give me solution to solve this issue to get mony back.

Please suggest me to get the resolve my problem I need a money back to my payment wallet or to my bank account

The order I'd and the transaction I'd, and the will be in my screenshot photo, I am attaching it to this msg

One97 Communications customer support has been notified about the posted complaint.

One97 Communications Complaints & Reviews

File a complaint to One97 Communications

One97 Communications reviews & complaints page 46

auto debited amount through the portal reflected only rs.10

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order id: 6322018655 - refund not received

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irctc reservation amount deducted with failed booking

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unknown debit from bank account

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unwarranted otp received at 7:08 am on 11/11/18

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amount deducted from my account but ticket not booked want the refund

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irctc ticket booking payment deducted but ticket not booked

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payment not made to irctc but not refunded

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unbooked train ticket amount didn't refund

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company did not refunded amount and claiming that they transfer the money

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deducted amount of rupees 1340/- while booking tatkal ticket via irctc but ticket didn't book yet & payment was done to one97 communication.

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without any otp amount got debited from my credit card through this site

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hacking my bank account

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money debited while booking ticket thru irctc

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about my refund

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one97 communications money credited but not added to paytm wallet

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deducted twice payment while booking train under tatkal quota.

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did payment of my order but didn't received my order

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money deducted but irctc website shows pending from bank

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money missing

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