Claimed

One97 Communications Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Contacts

File a complaint to One97 Communications

Having problems with One97 Communications?

File a complaint and get it resolved by One97 Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

One97 Communications reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rana pratap sinha
from Mohali, Punjab
Oct 1, 2018
Report
Copy

Address: New Delhi, Delhi, 110075
Website: paytm application

Hi,

My name is RANA PRATAP SINHA.

Its a serious issue about 5 fraudulent transactions.

My mobile phone along with my payment cards were snacthed by 3 people last night on 1/10/18. And they have done these transactions without my authorization. Somewhere between 12pm-2am on 1/10/18.

On my bank statement next to these transactions in annotation "ONE97 COMMUNICAT POS DEBIT" is appearing.

I request you to investigate this and help me with a solution like if I can get this money back it would be highly appreciated. Kind send me a status update asap. I am very tensed.

I launched an FIR also online- LR No-2337382/2018 (FIR NUMBER).

My PAYTM phone number is-[protected].

My email [protected]@gmail.com

Regards,
RANA PRATAP SINHA
One97 Communications customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    irfanrasi
    from Chennai, Tamil Nadu
    Oct 1, 2018
    Report
    Copy

    Address: Chennai, Tamil Nadu, 600001
    Website: paytm

    One97 communications — irctc ticket not booked my amount deducted

    I want to request you that i tried to book tickets from irctc official application on 27/09/2018 at 11:06 am the transactions are failed due to technical network fault and amount of rs.1348.05 deducted from my credit card account towards one97 communications payment gateway of irctc.

    So, i request to refund my total amount of rs.1348.05 in my credit card account.
    Failed transaction id: [protected] & [protected]

    Please do the needful soon.

    With regards
    Irfan
    [protected]
    One97 Communications customer support has been notified about the posted complaint.
    Same Happened with us Today.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajendra Pv
      from Bengaluru, Karnataka
      Sep 28, 2018
      Report
      Copy

      Address: 56123
      Website: Paytm

      Hi,

      I got below message from paytm.
      Dear Customer, You have a collect request for Rs.868.55 from paytm.[protected]@axisbank. To authorise, login to iMobile app or click bit.ly/UPI-Collectrequest.

      I have authorized the request from my icici bank app assuming that i will receive the amount to my icici bank account.
      but the amount got deducted from icici bank.

      Please find below message which is the proof for amount got debited from icici bank account.

      Dear Customer, acct XX6373 has been debited for Rs.868.55 on 28-Sep-18 towards linked paytm.[protected]@axisbank. UPI Ref no[protected].

      Please let me know why i got this request and also i want my money back.

      Thanks,
      Rajendra
      One97 Communications customer support has been notified about the posted complaint.
      I am Geetha my money 22000 transferred to your one97 communication at 24.09.18of 6.30 pm
      Kindly do the needful immediately
      Other I will complaint the police station
      Please money was very urgent sir
      Please give me the positive solution for me
      Ankaiah's reply, Oct 2, 2018
      One theif my money was transferred to your account one97 communication
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arjun 11
        from Bengaluru, Karnataka
        Sep 28, 2018
        Report
        Copy

        I want to request you that i tried to book tickets from irctc official application on 28/09/2018 at 11:06 am the transactions are failed due to technical network fault and amount of rs.730 deducted from my savings bank account towards one97 communications payment gateway of irctc.

        So, i request to refund my total amount of rs.730 in my bank account.

        Please do the needful soon.

        With regards
        Arjun m
        One97 Communications customer support has been notified about the posted complaint.
        We have made payment of amount 1401 on 29 August 2018. That payment went in ur account instead of Tata power. So I want my refund asap. My account is in bank of India.
        Sir, I tried to book tickets with irctc app but it was not booked but my money was deduct from my account when i try again booking it will be done when i cheak my account thare are two time deduction and I have only one ticket how its possible sir i requsted my extra deduction pay me back
        Helpful
        1 other people found this review helpful
        1 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          from Faridkot, Punjab
          Sep 26, 2018
          Report
          Copy

          Address: Ludhiana, Punjab, 141001

          Sir my card last no 9204 lone amount 530 wrong transaction please refund
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abbeypositive
            from Agra, Uttar Pradesh
            Sep 26, 2018
            Report
            Copy

            I
            Was booking an tatkal ticket from my irctc account. I used the one97 communication merchant for completing the booking of ticket. My ticket was not booked. Money got deducted from my account. I mailed hdfc but they are saying that we have sent the money. You contact the merchant responsible
            Cheque / ref number[protected]
            Narration - pos436303xxxxxxxx4023 one 97 communications pos debit
            Date.22.09.2017
            Payment of 425 rupees
            One97 Communications customer support has been notified about the posted complaint.
            My account in icici bank is per day debited amount 500/1000/5000/ any day why debited amount I do know .Old sloved my problem
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sarita katakwar
              from Mumbai, Maharashtra
              Sep 24, 2018
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400080

              Somebody has made payment of 15000/- on date 24/09/2018 through my debit card of Bank of india to the name of One97. Will send you the transaction I'd but he is saying he didn't get any amount. But amount has been deducted from my bank account. Please let me know if you have any detail regarding this id. Please help me out. You can see the transaction detail on below attached image. I need my money back kindly help me. Eagerly waiting for you response.

              Please revert me back on my mail I'd: sarita.[protected]@gmail.com
              Contact no.- [protected]
              One97 Communications customer support has been notified about the posted complaint.
              I have booked ticket in irctc using paytm gateway, first time went to ONE97 COMMUNICATON LIMI, so i have rebooked again through same gate way.
              So refund my first transaction amount Rs 360.

              Transcation date and Time 20/09/2018 11:02:39
              Amount to be refund Rs360
              I had made payment to ICAI for exam form on 23/08/18 with Ref id[protected]IGAEFDGBT1. The payment has been deducted from my bank account but not credited to other party.. It jas been more than 30 days I have not got the refund. I have attached the screen shot of my bank account statement. Please look into matter and reverse the payment.
              I did a transaction of adding money from credit card to paytm .money has been deducted from credit card but did not add at paytm wallet
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SWAPNILsirvi.11
                from Panaji, Goa
                Sep 24, 2018
                Report
                Copy

                Address: Gautam Buddh Nagar, Uttar Pradesh, 411036
                Website: Www.paytm.com

                Hi,

                Booked ticket on irctc using debit card via paytm gateway amount debited inr 1131 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

                Rs. 1, 131.36 was spent on your atm card no. Ending xxxx4563 one97 communication l on 22-sep-2018. A/c no xxxx5237 bal is rs. 6, 035.08 cr and avl bal is rs. 6, 035.08

                Also in statement it is showing the below message:

                Pos purchase one97communication li 00222562
                One97 Communications customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Swapnil889
                  from Delhi, Delhi
                  Sep 22, 2018
                  Report
                  Copy

                  Sir,

                  I want to request you that i tried to book railway tickets from irctc official application on 22.09.2018 both transactions was failed due to technical network fault and amount of rs. 370.68/- deducted from my saving bank account towards one97 communication payment gateway of irctc.

                  So, i request to refund my total amount of rs. 370.68/- in my bank account.

                  Please do the needful soon.

                  With regards
                  One97 Communications customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    O
                    Omg3om
                    from Kanpur, Uttar Pradesh
                    Sep 18, 2018
                    Report
                    Copy

                    Address: 208021
                    Website: www.shinework.info

                    Guide me, I was actually looking for a job and didn't paid to any of these but today I got a call from (mob : [protected]) and she said that she is calling from indeed and will be providing me the placement service for two companies and asked me to fill a form of rs 10 after which telephonic interview will be conducted by her HR and walk in interview will be done as per my telephonic interview after it, so I accepted the deal and they asked me to open a browser and type WWW.shinework.info and asked me google it, while they were continuously on call, then the page redirected me to a registration portal where they told me to enter a id after that a payment gateway of 10 rs was opened and my payment details were shown to me . Till here it was fine but after that I ended up entering my details and a otp was generated, still he was online and asked me to tell the otp to him, first I sensed it to be suspicious but giving it a second thought I saw a risk of loosing only 10rs but I was so stupid and that was the turning point, they debited 2500 rs from my account and when I contacted them they told me to credit it and again I got a message with an otp and he asked the otp to credit the amount, this time I realized how ### I was and knew about the game that I lost, kindly guide me if possible how to get the money refunded back to my account. I have call recordings and screenshot of every communication conducted, he also asked me delete every communication done by me to him so that he can generate a fresh otp but I sensed it and ignored him?
                    One97 Communications customer support has been notified about the posted complaint.
                    Please provide as much information about paytm transactions not working
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mr Dd bolli
                      from Addanki, Andhra Pradesh
                      Sep 16, 2018
                      Report
                      Copy

                      Address: 504296

                      Sir, today i have otp from my bank account debit card. I don't know your site details. But i received otp towards 2948/ -
                      Rupes. I didn't shop any item in your online. Please send who enter my debit card no. And ph no. Otherwise i took a complaint upon you. It is very serious.
                      Give me a responce immediately.
                      Thankyou
                      Name b dayanandam
                      +91
                      [protected]
                      One97 Communications customer support has been notified about the posted complaint.
                      Sir, I'm a student and today I received a text message of my money transferred to another account and further checking proved it was by one97 communication ltd, Kindly help me out and guide me to get my money back . I don't know how they got my account number and my details, but yes I did received the otp but didn't sent it to anyone.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bahendwar72
                        from Delhi, Delhi
                        Sep 14, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pune, Maharashtra, 413133

                        Money rs 990/- deducted from bank of maharashtra without consent on date 14/09/2018 in the name of one97 communications l. Its a fraud done please revert back this money. I have not done any transaction on this date so it is a clear case of fraud. And one serious note is how one97 communications l can deduct any money from bank without any clarification. So it is clear case of fraud and can be resolved immediately. Make the money refund as early as possible.
                        Sep 14, 2018
                        Complaint marked as Resolved 
                        found transaction and is clear
                        One97 Communications customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akhilesh sikdar
                          from Khatra, West Bengal
                          Sep 12, 2018
                          Report
                          Copy

                          I submit electric bill for wbsedcl through paytm gate way. Money is deposited at one97 communication lt, kolkata on[protected],. But the bill is not paid for wbsedcl... Plz pay the bill as early as possible... My wbsedcl consumer id is[protected]. So please take proper steps to pay the bill. I pay the bill at 8.12am. The last date of bill payment is[protected].. Plz pay the bill before the due date.
                          One97 Communications customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            babu dinesh
                            from Allahabad, Uttar Pradesh
                            Sep 10, 2018
                            Report
                            Copy

                            Address: Shahjahanpur, Uttar Pradesh, 242406

                            Transaction date- 4 july 2018, 22:57

                            ref.No.[protected]

                            sir,
                            i received a call from[protected] to 4 july 2018 from paytm where online transaction of ₹ 10000 was made to start paytm, after which[protected] from my account, ifsc code of atm (last number) xx7756 - rupees should be returned according to the calls debited from barb0akarra but the rupees have not returned yet. Please request that you please refund the money.
                            Passbook is down
                            One97 Communications customer support has been notified about the posted complaint.
                            An amount of RS 25000 transfer your company it's where and how this money transfer with my debit card my account no [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kumar Tejaswi
                              from Pune, Maharashtra
                              Sep 8, 2018
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411057
                              Website: one97mobilityfund.com

                              Rs.160 has been deducted from my sbi account although i have not done any such transaction. Also, my bank account is not linked to any such comapany or paytm.
                              Kindly return my money or else i will have to consumer court and file a case because this company is doing many such frauds.

                              Transaction name - othpg[protected]one97 communications lnoida

                              Date - 3rd september 2018
                              One97 Communications customer support has been notified about the posted complaint.
                              Sep 11, 2018
                              Updated by Kumar Tejaswi
                              Still I have not got any update from there side
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sachin C E
                                from Bengaluru, Karnataka
                                Sep 7, 2018
                                Report
                                Copy

                                Address: Chamarajanagar, Karnataka, 571313

                                Dear sir,
                                Myself sachin c e
                                Transaction id:[protected]
                                While booking irctc ticket money debited to your account but not to irctc account and even tickets didn't get booked. The amount is 1542. So please refund the amount to the same account where you have been credited on 6th september 2018. Even i enquired in irctc and bank but it's credited to your account.
                                Please try to refund soon
                                Thank you.
                                One97 Communications customer support has been notified about the posted complaint.
                                Sep 08, 2018
                                Updated by Sachin C E
                                Dear sir,
                                I have made payment to irctc through one97 but payment made but ticket didn't get booked, but money debited from my kbl bank account. The transaction id is [protected]. The amount debited is 1542.72 inr. So please refund the amount asap. The money even not tranferd to irctc account it is with one 97 account so please help me to get back my money. My mob no. [protected]. Mail id: [protected]@gmail.com please refund the amount to same bank which is credited to you.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shebashree
                                  from Chennai, Tamil Nadu
                                  Sep 7, 2018
                                  Report
                                  Copy

                                  On 30.08.2018, around 05.30pm unknown phone call received from mob. No.+91 [protected], collected information about my sbi credit card then transactions 4 times with bank account debited rs.9998 * 4 = 39992 has been withdraw transactions from my sbi credit account paid to paytm. I request to you find out the fraudulent transaction and reversed to my account.
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Today I Made A Payment Through Tpdl Delhi Online Payment With Channel Partner Billdesk But I Can't Received Receipt Or Trancastion Details

                                  Please Do Needful
                                  My Ca Number Is : [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ran12345
                                    from Hyderabad, Telangana
                                    Sep 6, 2018
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh
                                    Website: One97 Communications Ltd

                                    Dear sir,
                                    My name is Ranjit Kumar sahu. My money debited by mistake to your One97 Communications Ltd. total money 1795.00.my paytm account no [protected] and paytm ifsc code PAYTM0123456.
                                    My sbi account no [protected].ifsc code
                                    SBIN0006300.BRANCH FEROZGUDA BALANAGAR HYDERABAD-500040
                                    Please kindly my money transer to my account.

                                    Regards
                                    Ranjit kumar Sahu contact no [protected], [protected]
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kushagra Bhandari
                                      from Hyderabad, Telangana
                                      Sep 6, 2018
                                      Report
                                      Copy

                                      Address: 560048

                                      Hi,
                                      I tried two transactions through BHIM app to transfer money from my bank account to the paytm wallet. However, the amount got debited from bank account but is not reflecting in paytm wallet.
                                      UPI transaction 1 ID:[protected]
                                      UPI transaction 2 ID:[protected]

                                      BHIM app is showing amount has been sent to bank account paytm.[protected]@axisbank.
                                      But is not reflecting in my paytm wallet.
                                      My paytm wallet is attached to my phone number. [protected].
                                      Please look into this issue and kindly either add money to my paytm wallet, or refund back the money into my Canada bank account.

                                      Thank You,
                                      Prashanth
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        chitrathirumalai
                                        from Hyderabad, Telangana
                                        Sep 4, 2018
                                        Report
                                        Copy

                                        Address: 605601

                                        Dear Sir,
                                        Today I have received a phone call from an unknown mobile number:[protected], he asked about my credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did one transaction for RS.10000/- through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged police complaint against this incident and also planned to go ombudsman if am not getting my money back .This is my hard earned money, kindly help me to get refund of this amount of RS.10000/.
                                        Details regarding forged transaction:
                                        Fraudulent persons mobile number:[protected]
                                        My name:D.CHITRA
                                        Occupation:Working as A Staff Nurse in Hospital
                                        Address: Villupuram Medical College & Hospital
                                        Mundiyambakkam
                                        Villupuram-605601
                                        MY SBI credit card number used for Forgery transaction: 9379(Last 4 Digit)
                                        Dtae Of Txn:04.09.2018
                                        Time:4.12 pm
                                        Amount:Rs.10000/-
                                        My contact Number:[protected]
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit