One97 Communications — Purchase of shuttlecock

Address:Bhopal, Madhya Pradesh
Website:paytm

Sir, i purchased shuttlecock from paytm but my account is deducted by Rs 385/- and i did not get any confirmation about that.
My name is TRIPURARI PANDEY and purchase time is around 2:45 PM.
I have paid for shuttlecock through
Internet banking and transaction id is IG0BTWHGE0
I ordered through paytm and money credited to one97 communication ltd.
Firstly, message came of trasaction failure but after a moment my account deducted by Rs 385
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One97 Communications customer support has been notified about the posted complaint.
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Sir, please notify about my complaint status
Sir please suggest me, what to do should i talk to bank official or should i file right to information act, 2005
Why don't you responding sr. Please make me confirm about the status as soon as possible.
Authentication of any product as well as any service is reconised by public interest only, so don't make the costumer lose their confidence on that .
Thanking you

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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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