[Resolved] OneAssist Consumer Solutions — activate one assist plan for my hdfc credit card without my permission | |||
I have received an sms on 8th may 2018 saying that one assist plan has been activated to my hdfc credit card. I haven't activated it and they activated it without my permission. So i installed there app and with app chat feature i ask them to cancel my membership and refund my money. They says that it will be deactivate within 2 days. But it's been 5 days and i haven't received any confirmation call or sms that my plan is deactivate. I have received 2 calls in which they ask me not to cancel it. I am warning you guys if my plan will not get deactivated urgently i will take legal action against you. Name - md shabab Relationship number - 4356844 Was this information helpful? | |||
Jun 14, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. May 13, 2018 Son of bareli imran khan's response Pls arjent
Verified Support May 14, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3165239 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
 3 Comments | |||
Comments
Refund my amount back, I do not want this year renewal.
auto debit from my account.
Send it back
auto debit from my account.
Send it back
OneAssist Consumer Solutions Customer Care's response, May 18, 2018
Verified Support
"Dear Customer
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in
Should you require any further assistance, please reach us at 1800-123-3330.
Regards,
Sagar
Team OneAssist"
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in
Should you require any further assistance, please reach us at 1800-123-3330.
Regards,
Sagar
Team OneAssist"
Dear sir & mam
Pls deactivate my enhanced WA Privlege plan
Plan 1899
Pls refund my mony and deactivate plan
My mob no [protected]
And my Relationship no 162988
Pls argent deactivated plan
regards
imrankhan
bareli mp pin464668
[protected]
Pls deactivate my enhanced WA Privlege plan
Plan 1899
Pls refund my mony and deactivate plan
My mob no [protected]
And my Relationship no 162988
Pls argent deactivated plan
regards
imrankhan
bareli mp pin464668
[protected]
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+91 80 8033 3333 [Customer Service]
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707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Pls deactivate my plan 1899
I am not interested my mob no [protected]
And my relationship no 162988
Regards
Imran khan
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3179921 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)
"