OneAssist Consumer Solutions Complaints & Reviews

An amount of rs.1899 was debited from my icici salary account on 2 may 2018 regarding some one assist plan. I have never opted for this, also no one explain me about the plan and price. Without any concern how you people deducting money. This is cheating so how one assist will save me from cheating/fraud if they are doing the same. Also how your bank icici support it.

Please do disable this plan as soon as possible and do...

I have purchased mobile insurance policy from one assist for my samsung s8 plus 128 gb on my name akshay verma, my mobile accidentally got slipped in to water bucket by my son as he slipped on floor. Now one assist have denied the claim saying its case of negligence. Kindly help

Details

Name akshay verma
Mobile [protected]...

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1399 from my credit card

As last month also i requested you to cancel but you have not yet been cancle

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that you have done
Deducted date : 15 april 2018
Name : navnath bhavar
Credit card no : xxx6382...

Hello

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please...

I don't have do any activation process of activate the plan. But forcefully is activate on my hdfc credit card on 15/10/2017. Due is rs.4951. Please close this issue & cancel this plan. I dont have do any activation for this plan. It also show overdue. My card is also blocked due to this overdue. Please cancel the plan and correct the due.

My hdfc credit card no is xxxx3225...

I am arpit chauda a hdfc bank credit card holder. The bank has activated one assist and charged a sum of rs. 1399/- from my credit card number ending with xxxx4276. Without my concern on date: 04/19/2018. I am not interested about this service and don't want this membership. So cancel the membership. I am calling the hdfc customer care visited the bank and also called one assist. But thers no responce so please do the needfull. I dont need...

Hello my name sakthivel past month one assist deduct rs 1399 from my credit card without intimation i called to one assist cancellation team after they explain them product service and benefits but i not satisfied finally they give assurance do to cancelled this service also refund my amount but they credit only 399rs only so you have refund my balance amount 1000rs also cancel this plan
My credit card no:[protected]...

Hello
I am Sandeep singh. I Received SMS from HDFC BANK LTD that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money
MY HDFC CREDIT CARD NO.. XXXX7930br...

My phone was damaged 2 to 3 days before, and i submitted the complained to our office immediately but no one pick my phone as on date. Now how many days you want to repair my mobile phone.
Kindly, please note that after the period you mentioned in the terms of conditions at the time of purchasing your insurance i. E. We have taken 20 - 25 days for repairing, in last i go to court.
For your information i am advocate....

I am already a one assist customer since long with 3 handsets already insured with the company. Now i had bought a phone from my colleague just after few days he got it from flipkart. So as per the policy of one assist i can purchase mobile insurance within 15 days of purchase date. So i applied for insurance and they asked to submit all recent photos, invoice copy and a authority letter from the 1st buyer as the name in the invoice was not...

Bank: icici address: virar east my oneassist relationship id: 1996189 i have an account in icici bank, branch: virar, they have provided me oneassist plan and now oneassist people are not cancelling the policy even though i have raised a request many times.
I want you to terminate this plan as every time you deduct the amount from my icici bank account or icicidebit card without even intimidating me. I am completely dissatisfied with...

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan on 04/5/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

Hi team,

Please terminate my oneassist policy plan as i don't wish to continue. I want you to terminate this plan as every time you deduct the amount from my icici bank account or icici debit card without even intimitating me. I am completely dissatisfied with this.

Please terminate this policy as soon as possible and also refund the amount of rs. 1899 deducted from my icici bank account on 2nd may 2018 towards...

The amount of rs.2999/- has been deducted from my hdfc credit card without
My knowledge on 28th march 2018. When i speak about this they are not responding properly instead they tried to convince and again and again explaining their policy. Finally rudely told to raise a complaint. This is not the proper way of dealing customers. Please refund my amount....

Hi team,

I've not authorised any charges for renewing the one assist but yet it was charged from my credited card on 05/01/2018.

I want this to be cancelled immediately and refunded back to my original form of payment.

When called to customer support they informed that the cancellation will not be guaranteed and refund may not be given.

I do not understand what policy they run....

Hi,
I have purchased a plan of mobile insurance from oneassit in 12 april but due to pre exist damage it was not processed however oneassist charged ₹1614.
Next day i got a mail that i will be recieved my cash refund but till now i havent.
I tried many call and sent mail many times but neither i am getting response on mail nor on call.
Request you to please look into the matter.

Name: resham kumarbr...

Sir,
One assist insurance company is fraud company.
He reject my claim cause given negligence.
And time to time statement change.
Today my mobile properly working.
Please punishment to them.
Sir at the time of liquid damage mobile used by my brother. He put mobile on top of cooler and jar to mobile and mobile falls down in cooler tub. After than mobile totally hang and not switch off.
Personal...

I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated

Kindly cancel this plan and request you to refund the amount of rs:1899 id-1985144...

Service reg no: 3113669
I have claimed on 25th april 2018 for my iphone
And no furthur proceeding is happening and all details are given properly. I had worst responce from you. Pls, look for it or it gone end worst.
I was about to suggest your insurance company but sseing your service, i think if i refer it will not be fair. Atleast you ready this complaint or not....

Dear sir/madam
One year gone but my welcome kit i didn't got and now my plan renewed but still till today my second welcome kit didn't arrived. So i registered my complaint... And the customer care assured me within a 15days my welcome kit handover to me... If that's not happened than please deactivate my plan and refund my money to my account...
Dawa bhutia
Rangpo mandi bazar
Rtn [protected]...