OneAssist Consumer Solutions Complaints & Reviews

Address: New Delhi

Policy against relationship number 3862699 along with Iphone x on 18/4/2018 and is being renewed every year. However, yesterday when I tried to file a complaint it was informed that policy is not for mobiles. Please note that this is a breach on contract and as such I am renewing the same policy over the years.

PLease look into it and file and process my claim for damage of phone.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: 1/170, DR.AMBEDKAR NAGAR, MAIN STREET,THIRUVOTTIYUR

Cancellation of One Assist Plan
I had never asked for the One Assist Plan. Also a sum of Rs 1899 has been debited from my credit card account and I want my refund. Please disable this One Assist Plan as soon as possible.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Mar 11, 2021

Updated by Balamaxima Cancellation of One Assist Plan
I had never asked for the One Assist Plan. Also a sum of Rs 1599 has been debited from my account and I want my refund. Please disable this One Assist Plan as soon as possible.

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Iam MEKALA PRADEEP and I used oneassist plan from 11th March 2020 to 11th March 2021. I already informed oneassist to cancel my plan renewal which starts from 11th March 2021. I called oneassist before renewal date about cancelation but they denied. I again called second time and oneassist said your plan will not get renewal without our conformation. But my money debited in my card and I got renewal without any information. So please help me to get cancelation of plan and refund my money immediately.
My plan details ENHANCED WA power single plan. Relationships no.10237396
Ph.no [protected]

Mar 17, 2021

Complaint marked as Resolved

I made a request for cancellation of my plan and got a call from oneassist agent(female) and she forced me not to cancel my plan and explained about plan for several minutes but I denied her words and said cancel my plan that's it. At last she said your plan will be canceled in 9 to 11 days and you will receive your amount back in your card. But I got amount within 5 days and my plan got canceled. Thankyou

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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M

mekala pradeep

Mar 11, 2021

I informed oneassist to cancel the plan renewal before 45 days and I got mail from oneassist that cancelation is under process but they denied and debited my amount rs.1399 without any information for plan renewal. Please refund my amount immediately or else I will file complaint in consumer court.

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I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan on 02/03/2021. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind charging of my debit card. I m continuously calling on customer care no. And contacting through chat, but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 02/03/2021
Icici Debit account no. : xx676

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Oneassist call me and I didn't know about it I thought its a fraud call I didn't face any situation where without giving any information or otp they can charge from my account

There why I said yes to there call

Letter on I came to know thats a real company

I called them and asked not to change as I don't want any service

They said yes

But even then when I added money to my account after 10 days of deactivation they charged from my account

Fraud company in india

Now they are not picking up my call

Even after waiting for 15 minutes

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: 707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059

I got a call last year from ICICI bank and I took it without knowing what it was about. A woman just started talking about some card plan, and kept asking if I understood what she was saying. Then she said she'll put me on the plan and ended the call! Didn't let me reply, and a few days later I got the plan details in the mail (which I never asked for). Come December 3rd, and Rs. 1899 was taken out of my account.

I want my plan to be canceled as soon as possible, and 50% refund as per OneAssist's T&C

Name: Darshni Shivakumar
Membership ID: [protected]

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Mar 03, 2021

Updated by DarshniS I have not used the plan till now and I never will

Jul 05, 2021

Updated by DarshniS I am still geting useless emails regarding this plan, and nothing about cancellation. I would like the plan to at least get cancelled before this month ends, or I might have to take this issue to ICICI, or just file a complaint in consumer court, since I don't want to get leeched off of by an unethical company.

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Recently i have received message from team one assist icici bank saying that

"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist"
I don't want to renew this Plan further. I want to deactivate it.

I don't even know when this got activated, and i think this people might have deducted same amount even last year also without my notice.
I request the one assist team to deactivate this immediately and refund my amount asap

Regards,
Muskan Patidar

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: OneAssist Consumer Solutions Private Limited B-24, Manubharati, Azad Lane, Off S V Road, Andheri (W), Mumbai – 400 058.

The company fraud with me, despite the insurance, did not repair my mobile. My complaint number is 5545923 oneassist company canceled for not informing me in 48 hours even though the company had not informed me about 48 hours. While my complaint was lodged, my company got 17574 compensation 6000 from this company (praveen kumar email id - [protected]@gmail.com contact number - [protected])

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Mar 28, 2021

Updated by prav221177 क्या हुआ सर जी कोई सुनवाई नही होगी

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My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my icici credit card.
My plan is Wallet Protection plan and i have been charged rs. 1599/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no : [protected]
Plan name: Wallet Protection plan
Name : Nitish

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Address: Yousafgudda

Hello sir
My money debited without information immediately refund the amount 1899/-

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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C

Chidem anusha

from Noida, Uttar Pradesh

Feb 27, 2021

Cancel the any plan activeted immediately cancel my money please refund 1899/- immediately refund amount please

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C

Chidem anusha

from Noida, Uttar Pradesh

Feb 27, 2021

SR[protected]
Please sir madam immediately refund the amount 1899/-
Date 22/02/21 please refund

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C

Chidem anusha

from Noida, Uttar Pradesh

Feb 27, 2021

ICICI Bank Card debit card

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Previous year without my confirmation they have debited 1899 rupees of money from my account and without even knowing about that i paid. as the same this year yesterday they have auto debited 1899 rupees again without my confirmation on 24th feb 2021 i have complained HDFC and even OneAssist customer care they are explaining me the benifits but not cancelling membership. i am totally on losing side that's why i came to consumer complaints. i don't want that unknown membership and that benefits please help me to et my money back

Mar 7, 2021

Complaint marked as Resolved

After a telephonic conversational argument b/w me and customer care agent finally they had cancelled that plan and returned my money after 5 days

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

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Address: Annanagar branch icici bank

Website: [email protected]

My account has been debited rs 100 many times under ipurgtp-nca please stop it immediately.

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Dear sir,

The one assist enhanced WA privilege single plan has been activated by some hdfc bank people by saying that it is free lifetime. But my card has been charged with Rs 1899 on 24th Feb 2021. I would like to cancel this and refund the amount into my account.

My relationship number with you is 3815008
Membership Id : [protected]
Name: PRAGASH C

Please do needful at earliest

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My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my icici debit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no : [protected]
Plan name: enhanced wa privilege single plan
Name : Ashutosh subhash tiwari

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Hello there

I Received SMS from that RS-1899/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP

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Sir, very disappointing, i have taken oneassist plan for my oneplus 7t mobilephone. My phone has broken, then i did a call to them, they are just saying callme tommorow .. Now its been 2 months . Still saying tommorow.. please do something. Thank you

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On 4th Feb 2021 an amount of 1899 rupees was deducted from my ICICI savings account. Initially I complained my bank and then my complaint was registered. After a while I recieved a call from One Assist customer care and he said that my account was deducted just because I haven't replied 'NO' to their email. That's quite inappropriate for him to say that. If their was no reply from my side that doesn't mean it's a yes and there was no point of taking my money. This is such a filthy way to sell your policies forcefully.Kindly look into this matter else I'll have reach IRDAI against your company.

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Address: K-880, Sector-23, Sanjay Nagar, Ghaziabad

Dear Sir/Madam

I never opted the service. Request you cancel the policy.Kindly Rs. 1599 credit my account.

Thanks

Kishore Kumar Jha
[protected]

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Hi Team,

Please refund my rs 3999 as i did not give any consent for this plan which was activated.

i was charged on my Kotak card. Please refund my amount ASAP.

Customer ID : 9403582
Invoice Number :8549820
Membership ID: [protected]
Plan Name: WA Privilege Single - 3 Yr

Kindly look into this and resolve the issue

Thanks

Regards,
Aditya

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As my account was Debited with the, Amountunt of rs 1899/- whichi s for the one assist WA Privilege single policy which I was not aware of this and my account is debited hence I request the one assist management to look into the matter and cancel my policy and refund my 100% money in to my account as soon as posible and don't do such as any kind of things with my account which is privacy and personal to me
Which I complained the amount was mistake and corrected in this compaint

Thanks
Regard

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

OneAssist Consumer Solutions Complaints & Reviews

File a complaint to OneAssist Consumer Solutions

OneAssist Consumer Solutions reviews & complaints page 19

Insurance cover for Mobile damage.

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Subject

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Cancelation of my plan

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They are not cancelling my one assist plan.

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Charged even after my cancellation

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Activating card protection plan without permission

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Request for Deactivation of One Assist Plan

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Company fraud with me

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Refund and cancelation of one assist plan

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Without information debited the my money 1899/-

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Unacceptable work

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Iprugtp nca deduction

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WA Privilege single plan - Cancel - Reg

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Refund and cancellation of oneassist service

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Deducting amount from my credit card without permission

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Oneassist not taking necessary actions .

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Unauthorised Transaction

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Rs. 1599/- deduct my accounts

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WA Privilege Single - 3 Year Plan activation

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WA Privilege single SR730908041 Dated 17/02/2021.

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