OneAssist Consumer Solutions Complaints & Reviews

I didn't take any one assist policy inspite of that 1899 rupees deducted to icici account

Please refund as soon as possible

I raised a request on 31-Jul-2020 for the cancellation of my OneAssist membership. I received a reply in 01-Aug-2020 that it will be processed shortly but still not cancelled. I hope more money would not be deducted from my account for this year.

My membership No. [protected] and relationship no. 5866430 was opened on 8/12 and an amount of Rs. 1399 was deducted from my kotak bank credit card without my consent.

Kindly return the same to my account or I may approach to banking omusement.

Regards
Meena Joshi
[protected]

Please deactivate my WA power plan on my Credit acrd and refund the money please

I have not given my consent to any of your executive of OneAssist to activate any plan on my debit card.
Neither I am interested to do so in present and in future.
Rs 1899 was deducted from my a/c without my consent on 3/12/2020 for renewal of plan. As I have not given any consent for renewal of any plan, pls cancel any/all plan which might have got activated by mistake and refund full amount to my assist.

I had request to One Assist customer service for cancellation of my membership " Enhanced WA Power Single Plan membership" as on March 13, 2020, I receive a confirmation e-mail for cancellation under process from One Assist on the same date. after that I have not received any communication from One Assist. but in Dec 4, 2020 they have charged for membership fee for auto renewed in my credit card.
further I request for cancel this service.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:03/12/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
Name-S.Rajagopal
Relationship No.: 646824

OneAssist Cons. has provided a partial refund i.e. Rs.699.50 out of Rs. 1399 that has been deducted from my account without my consent .I have not used their services yet and do not plan to use at all in the future. I do want a full amount back as they have stated in the email they have sent to me. The screenshot is attached below for reference.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 9166 without my concern on date:27/11/2020. I am not interested about this service and don't want this membership any more. As i informed still its happening every year. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist membership Number : [[protected]]
Name :- Subhramanya Pai B
Credit Card Number Ending :- 9166

I am a ICICI bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4009 to one assist without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs1399/-

Membership No. [protected]
Name : Deepak Thadani

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 3107 without my concern on date:27/11/2020. I am not interested about this service and don't want this membership any more. As i informed still its happening every year. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist membership Number : [protected]
Name :- Karthikeyan V
Mobile No. :- [protected]
Credit Card Number Ending :- 3107

I am a ICICI bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 9009 to one assist without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs1399/-

Membership No.[protected]
Name - Nilesh Raoandure

I bought one assist hdfc credit card wallet protection, but I they renewed automatically without any notification about plan expiry or anything. I sent mail regarding this but no reply. So please cancel my protection and give me refund. It got renewed on 28-November-2020.
Mobile Number:- [protected]
Credit card ending:- 5508

I was attending to the call while raining . So at the time of claiming i forgot got to mention it was raining.
Because of that my claim was rejected,
And they are saying that it is mechanical failure which is not covered in plan but it is not mechanical failure . So I went to authorized service center they give a report that it is an water damage

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 13899/- from my credit card number ending with 4907 without my concern on date:04/11/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : 9125318
Name :- RAMANA RAO
Credit Card Number Ending :- 4907

I am Mahammad Yasin last year they forced me to activate the one assist plan 1899/- it get activated on 11/02/2019 and you have deducted Rs. 1899/- from my HDFC credit card ending with xx3711. But this year on 27/08/2020 again you have deducted the amount without my consent i have not at all renewed the plan and also you have not sent any mail or message before debiting from my account . I have called one assist customer care number many times they are not refunding and not responding properly my amount and not even deactivating the plan.

Refund my Amount back and Deactivate the Plan immediately.

Contact No : [protected]
Email : [protected]@gmail.com
MemberShip ID : Field29

Thanks & Regards
Yasin

I bought a policy for a laptop which is gifted by my brother in law. There is a damage on laptop screen and hinges. I registered a claim which took more than 5 days, asking for this and that docs, and I clearly said that thus is gifted by my broinlaw...they did not say anything that time. Infact, while buying also they did not say that you can't buy policy if this is not gifted by your immediate family member. I just received a call saying since the laptop is gifted by broinlaw but policy is in your name so you cannot file a claim or they will not accept the claim. What nonsense..what is the use of buying a policy..you should not have allowed me to buy. Where are checks in your system, I design systems by profession and these are mandatory checks you should have to prevent users in buying policy not compliant to your policies.

Can you please help me in getting the claim or return the policy amount that I paid. We should not allow such policy companies to run in India. INDIA IS NOW CHNAGED.MIND IT.

I have taken the extended warranty on my Microsoft Surface Book 2 laptop from One Assist Consumer Solutions private limited which is valid until April 25, 2022. I reported a claim on my laptop which was not working properly on November 02, 2020, for which all the documents were successfully verified by the company on November 05, 2020. Then they picked up my laptop on November 07, 2020. As per their policy, they had to share the laptop with the authorized service centre and provided me with the revised estimate within 1 working day. But until today i.e. November 18, 2020, they have not come back with anything. Every day they are giving false assurances. My whole business runs on that laptop and I am adversely affected due to lack of professionalism and services from One Assist. I request your support in this matter. I am attaching a snapshot of the service request for your information.

Please deactivate protection plan.1399 has been debited from my credit card(x8721) to one assist plan without my concern, I do not need any such service and request to deactivate the plan.

I just don't want the subscription and please cancel my subscription for my Axis debit Card ending with 1544.

My relationship no. is [protected]....