OneAssist Consumer Solutions Complaints & Reviews

I am an ICICI bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1009 without my concern . I am not interested about this service and don't want this membership any more. So cancel the membership.

Kindly refund it soon as it was charged without any consent.

NAME: G VENKATESH
CARD NO: [protected]
MOBILE: [protected]

My account got debited for the plan on 19th April 2021, I've given the cancellation request but the plan not yet cancelled. I request one assist should cancel my plan request and should give my refund.
Membership id : [protected]

OneAssist auto-renewed my membership by deducting Rs.1399 from my bank account, in spite of me informing them to cancel the membership.

After logging into their portal, I do not even see any active payment method being used for the deductions. So technically, they do not even reveal to the customer which bank account/card they are using for the deductions. It is up to only the customer to find which account is being used by going through the statements of his/her various accounts.

Please make them cancel the membership and refund back the amount to my account immediately.

Relationship number 7036877.

I kindly request to cancel my oneassist plan. From 2018 onwards, for the past 4 years without any request/approval they are deducting Rs.1399 from my credit card.
So. I'm not interested to continue the same. Pl cancel the plan

Name : PRAKASH S
Credit card name : HDFC VISA
Card no.: 4854 98XX XXXX 7331

Thanks & Regards
S.PRAKASH

Hello I have a MacBook Pro 2019 tochbar. variant I filed a claim against it And I got the claim even after the product came I saw there are major scratches on the screen and Touch Bar and I want a new MacBook Pro

The one assist is renewing the plan without any permission of mine.And the notification for renewal comes only at the day and they did not notify before that and did not ask if the plan should be renewed or not

Dear Sir
With regard to the above I wish to inform you that I have taken one assist in the year 2019 after that with out my knowledge or with out my consent in 2020 also they have renewed the one assist membership that's ok.But this year also they have renewed my one assist membership with out my consent and even with out any information. I'm not at all interested in this so please cancel my one assist membership. Kindly do the needful.Please recredit to my credit card.

Your Faithfully
Barki Sreenivasulu
[protected]
sreenivasb4u.[protected]@gmail.com

It has been many years that I have no contact with OneAssist and no Cards details and other details have been stored in it, but suddenly they have informed me that they are deducting Rs 1899 from my account. Please cancel my account. I was never using or utilizing the services of Oneassist nor I want to continue. Please cancel the account membership no [protected] for Enhanced WA Privilege Single Plan.

regards
G.Shankar

Hello on March 8 I called one assist and talk to them because they deducted 1399₹ from my account without my knowledge then after that on April 8 again they deducted 400₹ again without my knowledge please take action on this scammers

OneAssist auto renewed my membership by deducting Rs.1399 from my credit card, in spite of me informing them to cancel the membership last year. Please cancel the membership and refund back the account to my account immediately.

On 20 may 2021 one assist policy auto debited rs 1399 from my credit card account with my knowledge pls cancelled policy and refund the amount as soon as possible ur kind respectively

My Name is Yogesh My membership ID [protected] and I have insured my motorola one fusion plus on 14 aug 2020 and it accidantly get damaged.My servise request number is 9716911.on 16 may 2021 I apply for claim they reject saying that it should be damaged by external force and slipped from hand is your fault. The word Accidantal damage is used only attract customers.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 8774 without my concern . I am not interested about this service and don't want this membership any more. So cancel the membership .

OneAssist Relationship Number : 436871
Name :- Devendra Sharma
Mobile No. :- [protected]
Credit Card Number Ending :- 8774

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

I requested so many times to cancel membership but this people not cancelled. I haven't choosen auto renewal.
They sent mail but not informed on phone. I lost my mobile and I am not using this service since 4 years. I need my refund.

Hello

I Received SMS from Hdfc BANK that RS-1899/- deducted from my credit card to One Assist Mfee Renewal . without my permission.. i also got a sms from one assist team. i don't even know the company and this kind o[censored]n solicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
Date & Time of incident :[protected]:54pm
HDFC Credit Card No.xx2895
One Assist membership id :

regard
Hari Krishna

I have for one assist wallet protection plan through my icici bank reference two years back ago. Now before a week i was due for renewal of this plan and my money rs.1399/- got debited from my bank account which is linked to it without intimating to me. I checked my bank statement for the debit and contacted one assist customer care. One representative dharmesh dhotre responded to my call as he was referring me for the renewal. After some...

Hello there,

I received sms from HDFC bank today that rs - 1399/- deducted from my credit card to One Assist membership fee. HDFC customer rang information. I do not even know the company and this kind o[censored]nsolicited charging of my credit card by the company is really a criminal act. I want my money back and don't do this again.

Please deactivate this plan and refund my money ASAP.

Name: Amit Kumar
Date of Incident: 14/05/2021
HDFC Credit Card No.: xx1193
Mobile No.: [protected], [protected]
Email: [protected]@gmail.com

Date of incident:[protected]

Cancel membership & refund membership fee - Customer ID 932456

I am an HDFC Bank credit card customer.

Just now my HDFC Credit card has been charged for one assist renewal. My card has been charged with Rs 1, 399.00. I have already called one-assist few months back (I would say 7-8 months back) and asked them to cancel my membership.

It had been confirmed by customer representative that my membership won't be automatically renewed at the end of the membership period. My membership still has been automatically renewed today and amount charged from the credit card.

I kindly request to cancel my one-assist membership (renewed today on 14th May 2021) and refund the amount of Rs 1, 399.00 that has been charged on my HDFC Credit Card.

Called the number[protected] and was told that request has been taken and cancellation dept will call me and they only know for the cancellation and only they can tell if refund is applicable or not. The person told me i can only take requests and i don't know any further.

I putting this above conversation here as I have been auto-renewed when clearly it was conveyed that i don't want to continue with this service.

I had purchased one assist wallet protection plan through mobikwik, Pls cancel my one assist wallet protection plan and month on month renewal of the same and stop debiting my hdfc credit card ending with 3318 month on month for renewal premium, even on 13/05/2021 my hdfc credit card ending with 3318 was debited for Rs 79/- towards my one assist wallet protection insurance renewal premium, pls cancel the one assist wallet protection plan and stop the month on month renewal, I need solution and confirmation inmediately, else I approach consumer forum and Sue against one assist wallet for misuse of my hdfc credit card and lack of service to the customer

If any clarification pls call me

Regards
Benito.Y
[protected]