OneAssist Consumer Solutions Complaints & Reviews

I requested so many times to cancel membership but this people not cancelled. I haven't choosen auto renewal.
They sent mail but not informed on phone. I lost my mobile and I am not using this service since 4 years. I need my refund....

Hello

I Received SMS from Hdfc BANK that RS-1899/- deducted from my credit card to One Assist Mfee Renewal . without my permission.. i also got a sms from one assist team. i don't even know the company and this kind o[censored]n solicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
Date & Time of incident...

I have for one assist wallet protection plan through my icici bank reference two years back ago. Now before a week i was due for renewal of this plan and my money rs.1399/- got debited from my bank account which is linked to it without intimating to me. I checked my bank statement for the debit and contacted one assist customer care. One representative dharmesh dhotre responded to my call as he was referring me for the renewal. After some...

Hello there,

I received sms from HDFC bank today that rs - 1399/- deducted from my credit card to One Assist membership fee. HDFC customer rang information. I do not even know the company and this kind o[censored]nsolicited charging of my credit card by the company is really a criminal act. I want my money back and don't do this again.

Please deactivate this plan and refund my money ASAP.

Name: Amit...

Date of incident:[protected]

Cancel membership & refund membership fee - Customer ID 932456

I am an HDFC Bank credit card customer.

Just now my HDFC Credit card has been charged for one assist renewal. My card has been charged with Rs 1, 399.00. I have already called one-assist few months back (I would say 7-8 months back) and asked them to cancel my membership.

It had been confirmed...

I had purchased one assist wallet protection plan through mobikwik, Pls cancel my one assist wallet protection plan and month on month renewal of the same and stop debiting my hdfc credit card ending with 3318 month on month for renewal premium, even on 13/05/2021 my hdfc credit card ending with 3318 was debited for Rs 79/- towards my one assist wallet protection insurance renewal premium, pls cancel the one assist wallet protection plan...

I have a rbl bank credit card. Bank give me a fraud protection plan with this card. And tell me this plan was given by bank. They didn’t give any information about one assist. On 3 may a fraud transaction of 16160 rs was done by my card. Then I call to bank to block my credit card. After 4 days bank refuse to pay fraud amount. Then I ask them for insurance plan. Then they told me to call one assist. Now one assist refuse to pay fraud amount....

I received an e-mail from icici bank on 12 May 2021 that rs-1899/- deducted from my bank account to one assist membership fee. Icici customer rang information. I don't even know this kind o[censored]nsolicited charging of my icici bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Don't dare again to do this.

Please deactivate...

I bought my iphone 11 on December 2020 and the incident happened on 9th May 2021. By accident, my phone dropped on the floor and the front speaker is not working properly. I raised a claim maintaining all formalities on the Oneassist app to resolve the issue and repair as it was under 1-year Oneassist insurance plan. Now the team called me today evening and has refused to resolve the claim. I am very disappointed with their service and policies....

Hi Team

I would like to discontinue from the existing plan "Enhanced WA Power Single Plan". I have been requesting for the past two years and every time your team said that I have to cancel the plan before the validity time. Your website also does not have a cancellation option to do that on my own. Hence, I kindly request you to cancel the plan this time.

Details of my plan:
Relationship detail: 1006609br...

Hello there

I Received SMS from HDFC BANK today that RS-1399/- deducted from my credit card to ONE ASSIST MEMBERSHIP FEE. hdfc customer rang information. i dont even know the company and this kind of censored of solicited charging of my credit card and use of my card by the company is really a criminal act. I want my money back. Dont dare again to do this.

Please deactivate and refund my money ASAP
Name:...

Hello there

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 15.13hrs....

Iam hdfc banc credit card holder. The Bank has auto debited Rs 1399/- from my credit card number ending with 5730 with out my concern on date 06/05/2121 . Iam not interested about this service and don't want this membership
Any more so cancel the membership and Refund this debited ammount of Rs 1399/-

One assist relationship number?

Name :Samoji Maruthi
Credit card ending number 5730
br...

Hello there

I Received SMS from HDFC BANK that RS-1899/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 5:13PM, 6...

One assist renewed my plan without my concern on may 2. When I called the customer care and told about this and asked to deactivate the plan. They refused to do so. The amount was debited from account. I want to deactivate the plan and want a refund...

I am a HDFC bank credit cardholder. The bank has auto debited Rs. 1899/- from my credit card number ending with 2155 without my concern on date:30/04/2021. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number: ?
Name:- GNANA KUMAR S
Credit Card Number Ending:- 2155...

Cancellation of One Assist Membership
I am a HDFC bank credit card holder .I want to cancel my One Assist membership for my card since I am not interested about this service and don't want this membership any more. So cancel the membership.

OneAssist Relationship Number : 11438948
Name :- Akhil Valsan
Mobile No. :- [protected]
Credit Card Number Ending :- 9209...

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1899 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1899 .This...

My Plan Auto renew from Credit Card on 27 March 2021 i don't received any transaction message or confirmation message from my HDFC credit card bank i called for cancellation to customer center on 28 April 2021 they only convinced me for renewal notice will be send to my resident address, i have request them to cancel my plan and give refund amount but still date plan is not cancel now who will responsible for to pay Amount 1399/- HDFC Bank...

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 2599 from my credit card

Cancellation request given 23rd April'21 still no calls and no mails .customer care said you will received calls ithtin 24 hour.

Kindly cancel this plan and request you to refund the amount of Rs:2599 .This is unacceptable that you have been not mailing and calls.

Name...