OneAssist Consumer Solutions Complaints & Reviews

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1399 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1399 .This...

I am a HDFC bank credit card holder . I had raised a cancellation request 2 weeks back to One assist for cancellation of the yearly subscription, The representative assured the plan will be cancelled in 2 days. Received multiple calls from the representatives, They were are too busy explaining the benefits. I requested them politely to cancel the subscription.

They did not cancel my plan and now after 2 weeks automatic deduction...

I bought insurance for my mobile phone on my name. But OneAssist has declined my claim just on the fact that the invoice of device is on a firm name owned by my uncle.
I live in a joint family and just for GST purpose I bought it on firm's name.
I can't claim for my device and they are not providing me with the refund as well...

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1739 without my concern on date: 24/04/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : 6761319
Membership id: [protected]br...

I am writing this mail in reference to my Service ID : 9305988 bearing Serial no : HS[protected]. I had made a complaint on 29th of March 2021 regarding cooling of my refrigerator, which was acknowledged by One assist the very same day and an inspection was to be scheduled for 30th March 2021. Firstly, the inspection was delayed post which when i was visited by your technician Mr Prashant Gaikwadhe said he has made a note of the spare...

I am a holder of HDFC credit card ending with 1003. You have been deducting amount (Rs 1399/-) each year without my consent and every year I try to reach you through calls and emails but I don't get any response. Iam fed-up and extremely stressed about this issue. It is humble request to please cancel my membership
( Relationship no : 1936945 )
Mobile no : [protected]...

Pls cancel my one assist wallet protect insurance plan permanently and stop renewing the same month on month and debiting my hdfc credit card ending with 3318 for Rs 79/- as renewal premium

My membership ID:[protected]

Pls cancel the policy at the earliest and confirm me

Else I approach consumer forum and go for legal action against one assist...

Even though I have not applied but yet you are deducting my annual fee as mentioned above.Last year too you did not pay heed to my request though I was assured that you will cancel the same but all in vain .I once again request you to cancel my membership and refund an amount of rs.1399 at an earliest otherwise I shall be constrained to close my account in hdfc bank...

I had booked AC repair for my Carrier window AC for cooling problem but even after repair, problem of cooling still persisting and AC is not cooling at all.I raised the complaint twice but same were closed mentioning issue resolved.However i have not received any call or no one visited my home for resolutuon of the problem....

I buyed their mobile protection plan 2 times for same device cause first time it wasn't working and then they asked me to buy same plan again but this time it activated and they told me they cancel the old plan and refund my money under 7 days (6th april 2021 buying date) which should be 13 th april 2021 but they don't refunded my money as well as didn't cancel the plan also . I tried to talk to costumer executive also but they didn't answer...

I have fraud on my credit card is amount 12000 rs...

Hello sir,
I received sms from HDFC bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.
This kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and company should not be doing this without members permission.

This is happening second time with me. Last year in 2020 I requested to deactivate this and I got mail from...

I have never opted for one assist service and i dont want any sor of deduction from my credit card. kindly cancel and refund my member ship id [protected]. thanks...

Hello there

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST MFEE RENEWAL. without my permission.. i also got a mail from one assist team, this kind of consolidated charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 14 April 2021
HDFC Credit Card No.xx4369br...

Hello there

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST MFEE RENEWAL. without my permission.. i also got a mail from one assist team, this kind of consolidated charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 14 April 2021
Kotak Credit Card No.xx4369br...

Dear sir/Madam,

My HDFC credit card 6545 this card already last year this plan cancelled.so this year why? Activated one Assist plan my credit card amount debited 1399 so kindly refund amount cancelled this plan and deactivated in feature.

Thanks and regards
Kennedypaulraj
Chennai
[protected]...

I have ICICI card and received a call for one assist service activation. It was one time call and no further privileges were going to be provided they told so I have to make decision at that point. Not able to google and consult some of my dear ones and they recorded the call. Now they told that services will be activated after 3 days and amount Rs. 1899 will be deducted from your account but I don't want to avail for it. Later I made lot...

My help you Customer care help you...

I Raised Request For cancel my plan they not cancel my membership. I Received Call From one assist employee she talk more and more .she try to brainwash and not cancelled plan..I dont what I do One Assist Employees Are Cheating..Help me for cancel my membership

Relationship ID:1912332
Mobile number:[protected]
Mail : a.[protected]@gmail.com...

My plan will expire April 17 2021 i don't want continue this plan..Am not interested about this service and don't want this membership any more. So cancel the membership..Last three years I'm trying to cancel this plan. one assist not cancelled. This time I'm very serious.Dont take auto renewal

OneAssist Relationship Number : 1912332
Name :- A.Gowthaman
Mobile No. :- [protected]
Credit Card Number Ending...