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OneAssist Consumer Solutions Complaints & Reviews

3.9
Last updated Mar 23, 2024
Complaints 4066
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3095
Unresolved
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Mumbai
Mumbai City District
Maharashtra
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400059

OneAssist Consumer Solutions reviews & complaints page 25

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A
Anumanju05
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card cancellation of one assist membership and refund the amount

Address:bangalore

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4239 without my concern on date:31/08/2020 so better refund the amount. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :?
Name :- ranganathappa gari manjunatha
Mobile no....
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A
Alokbi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation my membership and oneassist service

Hello there

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me... I want my money back. Don't dare again to do this.

Please...
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V
Vignesh888
May 30, 2021
This thread was updated on May 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud debit-without my knowledge

I brought one Mi phone last year, same time they convenience me about one assistant by mistake I accepted and paid Rs.1899/- for insurance.
After that they send me email regarding terms and condition which is absolutely unacceptable actually looted.
But again 3rd sep. my account debited Rs.1899/- without my acknowledgement, I enquired with bank then I came to know they used my previous debit card details and debited....
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I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6708 without my concern on date:03/09/2020. I am not interested in this service and don't want to continue this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 11337943
Name :- shibra aarif
Credit card number ending :- 6708...
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When i received my icici credit card few years back, i was sold a wallet protection plan by this company. Subsequently, they just go on renewing it every year without my permission by charging my icici credit card. Last instance was on 29.11.2019. Relationship no. 1497314. Enhanced wa power single plan.
They don't seem to feel it necessary to call me and ask for my permission. It probably amounts to a criminal act. How can they do...
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P
panoma
from Kolkata, West Bengal
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Debited Rs. 1899 from my Account without any information

Dear Sir,
I have limited money in my account due to COVID- 19 I did not get my payment from 6th month. In this time I am not in position to maintain so please arrange to return my debited money of Rs. 1899 in my Bank account, I want to withdraw my membership from OneAssist. In future please ask before auto debit tot the consumer....
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S
subaroy619
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1899 debited from my account

Address:Nabadwip, west Bengal

I have told to deactivate my previous plan of Rs. 1899.but then also Rs. 1899 has been deducted from account without any confirmation. I don't this plan so please refund my deducted amount...
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A
Amanjot Singh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received yet

Address:sabepur, Sitarganj, Uttarakhand

Hello there

I have cancelled my membership plan on 26 August 2020 my membership plan was cancelled successfully.But one assist service debited balance of 1399 Rs from my Axis Bank account on 29 August 2020. After it I told it to one assist service customer care they told me that money will be refunded by 1 September 2020 and today the date is going on 3 September 2020 and payment is not yet received .Know when I chat with one...
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Y
yash lohia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud insurance

Address:house no. 248, near moolchand aata chakki villaga aya nagar new delhi 110047

Mera naam yash lohia hai meri membership ID [protected] maine insurance krwaya tha toh mere invoice me billing address me abhishek lohia ka naam hai or shipping address me mera naam hai yash lohia meine jb phone liya tha to meine apne bhai ki flipkart id se iphone xs order krwaya tha to meine oneassist ko call krke insurance krwaya tha to meine unhe btaya tha ki billing address me mera naam nhi hai mera shipping me mera naam hai to oneassist...
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Sir,
Please deactivate my membership no. 4970037 and refund ammount

Dear customer, congratulations, your membership is renewed successfully. Your relationship id is 4970037. For any assistance pl call[protected]. Download the oneassist app from https://1oa.in/aS4Z3XR and secure your account....
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N
navneet_24
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OneAssist

My axis bank account number ending with 9621 has been deducted for rs 1900 for one assist services I want to block this service immediately and I want immediate refund in my bank account...
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A
Adhixx
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of one assist membership fee

Address:Shiv Nadar University

I am a hdfc bank credit card holder. The bank has auto debited Rs 1899 from my credit card number ending with 4244 without my authorization on date:21/08/2020. Last year also it has deducted the same amount without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.br...
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S
SAI RAM KONA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of cpp policy

Rs. 1399/- has been debited and requested for cancellation, I got an sms that with in 10 days policy will be cancelled and amount will be refunded. After 14 days I got a message that policy is not cancelled and details are updated. Now one assist is saying no money will be refunded if you cancel the policy. I want the policy to be cancelled immediately and refund my amount. My relationship id: 7900464...
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Address:H no 3493 sector 71 Mohali
Website:[email protected]

I m credit card customer. There is one assist service in my account. I really not aware of this services. Please stop this service in my credit card account. The bank deduted rs 1399. Please refund my money....
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D
Desingurajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product cancelled - But renewal amount debited

Product cancelled as per my request. But renewal amount debited from my card. For the past 7 days i have been trying to contact your customer care team. But couldn't able to speak due to less number of staffs. Kindly reverse the debited payment to my card. Do the needful at the earliest.

Name : desingurajan n
Mobile : [protected]...
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P
Priyanka Chinnu
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Request to drop one assist

Address:Wyra road,khammam

Iam kokkiligadda prabhakar hdfc credit card user with mobile number [protected]. Without my knowledge one assist was added to my credit account and recovered rd. 1899/- as a premium in the last year. Now the bankers are proposed to pay the same amount in this year for renewal. I have never asked for one assist. Hence i request to drop one assist from my account and reimburse recovered amount. Early action requested...
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B
Balaazi selvam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and refund-1899

I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount

Please make sure that you do this as soon as possible.

One Assist Relationship Id - 1215912
Name. Balaji S
Mobile...
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D
Dharavath Rahulnayak
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Can u cancelled my membership

I don't have any membership you can cancelled that policy and refund the amount ..this is for requested...
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P
Prabhakaran Sivalingam
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Cancellation Of One Assist Membership - Reg

I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount

Please make sure that you do this as soon as possible.

One Assist Relationship Id - 802117
Name. S. Prabhakaranbr...
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H
Himanshu486
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1899 Rs deducted for plan

Address:Third Floor Fleet House, Next to Marol Naka Metro Station, Andheri - Kurla Rd, Gamdevi, Marol, Naka, Mumbai, Maharashtra 400059

On 19/08/2020 i got txn alert for inr 1899/- has been deducted from my icic acount without my permission for one assist plan. I do not want this service please deactivate it and refund my money to my account....
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