OneAssist Consumer Solutions Complaints & Reviews

Membership id - [protected]
Technician detected gas leakage as reason for low colling for my ac which is under extended warranty and extended warranty is provided by oneassist. They are asking gas charges from me by giving excuses like it is a consumable and hence customer will pay. This is real case of cheating and their terms and condo not clearly mention any such clause....

I don't want to continue the membership with one assist consumer solutions. Please cancel it and refund my money asap.
Relationship number:5337997...

Dear team this is very poor service and less of customer support as i have taken the insurance for my mobile phone for premium category of membership as the team knows very well about i claimed after 15days as i was in fever and they knowingly that i claimed after 15days due to sickness they demand for many things and it's takes me 3dayd to complete this formalities and my first claim was rejected in two hours that their was delay.
This...

My oneassist plan is auto activated.

I am not interested in this plan and want my money back that is charged from my hdfc credit card.

My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it on 21/09/2020

Kindly refund it soon as it was charged without any consent.

Relationship number is 1310285

Plan name: enhanced wa privilege single...

Dear sir/madam,

I am credit card holder of hdfc bank. There is a active service namely one assist mfee related to my credit card without my concern and it costs of rs. 1399/- per year. It is the the second time that they deduct my money. So, i really want to cancel this kind of worthless service and want my money back. So, i request you to process my complaint against one assist.

Thanks and regards
Surajit...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6043 without my concern on date:20/09/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 11496242
Name :- aryamaan
Mobile no. :- [protected]
Credit card number...

Hello there

I received sms from hdfc bank today that rs-1899/- deducted from my credit card to one assist membership fee. Last year itself i requested you peoples to cancel the membership but not happened, and still membership is in active.

Kindly request you to refund my money back otherwise i will close my credit card without making any outstanding payments.

Please deactivate and refund my money...

I were not aware properly of this and they charged around 1400 for this.. I have cancel the plan the same day it got active i need my refund.
Relationship id[protected]...

Invoice number 9717494 no service provided and rs.599/- was charges and after cancellation also no refund done....

Membership id - [protected], name - bikramaditya kumar
Please cancel/deactivate my plan (Enhanced wa privilege single plan) wallet assist....

Once again, i want to inform you that the problem related to my pureit water purifier (Purchased during june 2019) has not been sorted out either by the service technician, shri subal sil, or by the customer care staff of oneassist

Since the device is 15 months old, i wanted to know whether it's germkill kit and sedimentary filter are in order. If it is required to be replaced, the job should be done immediately. I will pay...

Hi,

I have just received SMS for renewal of my plan for this year to which I do not want to continue under present circumstances.

I am informing this through this complaint forum by very same day on receiving SMS, in previous year I had very bitter experience with One Assist team when I request to cancel my subscription and to refund the debited amount .

They said now the amount cannot refund...

I didn't get any call from one assist regarding their plans, but they charged me rs 1, 399.00 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 6061. Kindly refund and deactivate this service on an urgent basis....

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited 49+353+100 = 502. So totally rs. 502 /- from my credit card number ending with 8067 without my concern, on credit card statement of aug 2020. I am not interested in this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs.502/-. It also showing loan number of[protected]...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6708 without my permission on date:03/09/2020. I am not interested in this service and don't want to continue this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

It's my second time i'm filing this complaint. I want immediate action to be taken from your side.
br...

I am ahdfc bank creadit card holder i am not interested about this one assist membership service and don't want this membership any more. Name-pramod prasad. Mob no-[protected]. Creadit card number ending-6678...

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited rs. 1399/- from my credit card number ending with 3358 without my concern on date:31 aug 2020. I am not interested in this service and don't want this membership anymore. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 8186925
Name :- kiran khedkar
Credit...

Please cancel to one assist plan hdfc credit card ending with 3857....

Hello there

Today i noticed that rs. 1899/- has been blocked from my hdfc credit card in a form of emi to oneassist membership fee. I don't want this kind of plan. I want my hard earn money back.

Please deactivate my plan and refund my money as soon as possible.

Name - sourav das
The date i noticed that incident - 09/09/2020
Hdfc credit card last 4 digit: xxxx-xxxx-xxxx-5467
Mobile...

Last year i opted for one assist membership, but i chose not to renew it this year. For the same reason i called the oneassist customer service a month before renewal time and requested for cancellation. That time they saiid they will process cancellation and today without prior intimation my membership got renewed and 1899 rupees got deducted from my credit card.

When i reached out to customer service regarding the same, they...