OneAssist Consumer Solutions Complaints & Reviews

I have told to deactivate my previous plan of Rs. 1899.but then also Rs. 1899 has been deducted from account without any confirmation. I don't this plan so please refund my deducted amount

Hello there

I have cancelled my membership plan on 26 August 2020 my membership plan was cancelled successfully.But one assist service debited balance of 1399 Rs from my Axis Bank account on 29 August 2020. After it I told it to one assist service customer care they told me that money will be refunded by 1 September 2020 and today the date is going on 3 September 2020 and payment is not yet received .Know when I chat with one assist service they told the money will be refund by 10-12 days.I want my money back as soon as.

Please refund my money as soon as possible
Name-Amanjot Singh
Mobile no-[protected]

Mera naam yash lohia hai meri membership ID [protected] maine insurance krwaya tha toh mere invoice me billing address me abhishek lohia ka naam hai or shipping address me mera naam hai yash lohia meine jb phone liya tha to meine apne bhai ki flipkart id se iphone xs order krwaya tha to meine oneassist ko call krke insurance krwaya tha to meine unhe btaya tha ki billing address me mera naam nhi hai mera shipping me mera naam hai to oneassist walo ne bola sir insurance jayega phir meine unse bola aap comfirm krke btao baad me koi problem to nhi hogi to unhone bola mein aap ki apne senior se baat krwa deta hun to sinior ne mujhse bola sir cliam ke time pe aap ko koi prblm nhi hogi bs aap naam invoice me hona chahiye meine 26 aug ko claim file kiya to abh bol rhe hai invoice aap ke naam se nhi hai isliye hum aap ke claim ko process nhi kr skte oneassist company fraud krti hai mere saath inhone fraud kiya hai jb insurance krte hai jb mujhse commitment krte hai aap ko claim ke time pe aisa kuch face nhi krna padega abh bol rhe hai hum kuch nhi kr skte meine 2 baar claim kiya mere dono cliam fail kr diye agr mera naam billing address to insurance hi kyun kiya mere iphone xs ka
meri 26 aug ki claim id hai 7043405
29 aug ki claim id hai 7074601

Name = yash lohia
Membership ID = [protected]
phone = iphone xs
incident date = 26 aug 2020

Sir,
Please deactivate my membership no. 4970037 and refund ammount

Dear customer, congratulations, your membership is renewed successfully. Your relationship id is 4970037. For any assistance pl call[protected]. Download the oneassist app from https://1oa.in/aS4Z3XR and secure your account.

My axis bank account number ending with 9621 has been deducted for rs 1900 for one assist services I want to block this service immediately and I want immediate refund in my bank account

I am a hdfc bank credit card holder. The bank has auto debited Rs 1899 from my credit card number ending with 4244 without my authorization on date:21/08/2020. Last year also it has deducted the same amount without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Sanjay Adhikari

Rs. 1399/- has been debited and requested for cancellation, I got an sms that with in 10 days policy will be cancelled and amount will be refunded. After 14 days I got a message that policy is not cancelled and details are updated. Now one assist is saying no money will be refunded if you cancel the policy. I want the policy to be cancelled immediately and refund my amount. My relationship id: 7900464

I m credit card customer. There is one assist service in my account. I really not aware of this services. Please stop this service in my credit card account. The bank deduted rs 1399. Please refund my money.

Product cancelled as per my request. But renewal amount debited from my card. For the past 7 days i have been trying to contact your customer care team. But couldn't able to speak due to less number of staffs. Kindly reverse the debited payment to my card. Do the needful at the earliest.

Name : desingurajan n
Mobile : [protected]

Iam kokkiligadda prabhakar hdfc credit card user with mobile number [protected]. Without my knowledge one assist was added to my credit account and recovered rd. 1899/- as a premium in the last year. Now the bankers are proposed to pay the same amount in this year for renewal. I have never asked for one assist. Hence i request to drop one assist from my account and reimburse recovered amount. Early action requested

I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount

Please make sure that you do this as soon as possible.

One Assist Relationship Id - 1215912
Name. Balaji S
Mobile No. [protected]
Credit Card Ending No. 5212

Thanks & Regards

S. Balaji

I don't have any membership you can cancelled that policy and refund the amount ..this is for requested

I am a HDFC Bank credit card holder. The bank has auto debited amount of Rs. 1899 from my from my credit card without my concern for the One Assist membership. I am interested about this service and don't want this membership any more. So plz cancel the membership and refund my debited amount

Please make sure that you do this as soon as possible.

One Assist Relationship Id - 802117
Name. S. Prabhakaran
Mobile No. [protected]
Credit Card Ending No. 5634

Thanks & Regards

S. Prabhakaran

On 19/08/2020 i got txn alert for inr 1899/- has been deducted from my icic acount without my permission for one assist plan. I do not want this service please deactivate it and refund my money to my account.

Suddenly I got a message from OneAssist that your membership has been renewed and in the next minute I got a message from the credit card bank that this much amount has been debited. I have never initiated any membership renewal request nor got any call from OneAssist. I don't want to renew the account. Please help me out to get rid of this situation and refund the amount asap.
My relationship id is 5106407 and amount is Rs. 1399.0

I had an protection plan from MI protect regarding my phone MI A3 which was purchased on 26th aug 2020 having the protection plan ID 8096199
I was facing some issue in the phone touch which was not working at some touch points. so I visited MI servie center they return me the phone saying that your phone is having the liquid damage.
So I approached to One assist as I had the protection plan against the liquid damage with the service request number 6532214 but that was closed under mysterious circumstances … I don't know what are the mysterious circumstances .
Now I am confused where to go for my phone repair under warranty / under insurance / manufacturing fault ot any other way out . pls guide me on this subject

Termination of one assist membership
I am an hdfc bank credit card holder. The bank has auto debit rs. Date / 17/03/2020 from my credit card number ending with 9980 without my full concern 1899 / -. I'm not interested in this service and do not want this membership anymore. So cancel the membership and return the debited rs. 1899 / - my name is akularamu

Cancellation of one assist membership.
I am a hdfc bank credit card holder. I was shocked about, the oneassist has auto renewed my membership on 13aug2020 without my concern. For this membership, they were charged rs.1899/- from my credit card number ending with 6069. This is illegal fee charged without customer concern. Moreover, i am not interested about this service and don't want this membership any more. Also i'm in financial loss at this covid19 pandemic situation. So please cancel the membership and refund the amount of rs.1899/- as soon as possible. I request you to intervene this matter and help me to get my refund at the earliest. Thanks in advance.

Oneassist relationship id : 7946367
Name : senthilkumar
Credit card no ending with 6069.

I received a mail from oneassist customer solutions on[protected] and they make me membership id : field29 with out my permission and debited membership fee in my account.

I am not interested to take your services, please cancel my membership and refund my debited money.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 0964 on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership