OneAssist Consumer Solutions Complaints & Reviews

Hi,

I have requested earlier to cancel my account, but the customer care people said that kindly use till your last date later will intimate once before your renewal, then u can decide if you want to continue or not. It's been repeated twice.

But I didn't got any information regarding the same & the amount is auto debited from my account. I really appreciate you if you cancel the same without troubling me further.br...

Since the last 3 years you have been automatically deducting money from my account and i just found out i have been charged this year again. I would like to inform you that i have never used any of your services and wasn't even aware i have been a part of this plan. Is this how you want to loot your customers? Insurance plans should never be auto renewal. Please refund my money asap....

Last year they activated my wallet plan and charged 1399/- amount from my credit card. I complained and told to cancel but they not did the same. Even i told that i don't want to continue it in near future.

Again on 16/04/2020 amount being charged from my credit card without my knowledge and permission. I called the company for cancellations same day the ladies replied that with 48 hours it will be cancelled and with 7 working...

Dear sir/mam

I am not interested continue with one assist hereafter. Please remove one assist... Last digit card number 7883 and mobile no [protected]

Regards,
Dinesh...

I still haven't received a refund yet. It's been 9 days. I got a successful message of cancelation, now where is the refund. Please check.

OneAssist relationship number: 6638003
Name:- Obito Uchiha/Akash Padole
Mobile no. :- [protected]
Credit card number ending:- 0790...

One assist solutions has charged inr.1399 on my credit card without my consent. I have not recieved any formal or informal email or text from them before the withdrawal which should be the ideal way of working. This is not the right protocol and it is a criminal act to not inform the customer (About whether the customer would like to continue for the next year with the company or not) and simply use his card without informing him prior. br...

One assist fraud company including hdfc
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8981 without my concern on date:09/09/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- otherwise file a case at district consumer court.br...

Hi,
I requested one assit to deactivate my membership last tear in august as an amount of rs.1499/- was debited from my account with any prior notice. They didn’t deactivate my membership and kept asking me to contact here and there. Then i was told that i can keep my membership and they will revert half the amount charged to me with less benefits of the membership but i didn’t received any amount till date. Oneassist is too restraint...

I’m hdfc bank credit card holder. The bank has auto debited rs 1399+100/-
From my credit card number ending with 6072 without my concern on date 16/03/2020
And i complain about it on 30/03/2020 and i didn’t get my refund yet so refund my money as soon as possible
Oneassist relationship number:[protected]
Name:- saddam khan
Creditcard number ending:- 6072...

There

I received sms from icic bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 10 apr 2020
Icic...

I have recieved calls from :-
[protected]
[protected]
[protected]
Representing OneAssist Consumer solution regarding recovery of fraudulent transaction from my HDFC account kindly authenticate above numbers and send authentication mail to me as soon as possible.
E mail id: seemapiyush[protected]@gmail.com...

I received sms from hdfc bank that rs-2599/- deducted from my credit card no ending with 9141 to one assist plan on 21/03/2020. Without my permission.. I also got a mail and a post from one assist team. I don't like to use this one assist service. So, pls cancell my one assist membership. Cancel this membership and pls refund my rs: of 2599/- amount in my credit card number ending with 9141.

Please deactivate and refund my...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2234 without my concern on date:04/04/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
Name. Manukumar m n
Membership is.[protected]
Credit card ending no.2234
Email. [protected]@gmail.com...

Oneassist relationship number : 841072

I see that you have taken rs. 1399 on 31 march 2020 from my hdfc credit card no. Xxxx xxxx xxxx xx09
I was not informed of this charge before you debited my account.
You need to refund my money.
I have not given my consent to directly debit my account.

I wish to cancel my membership of oneassist with immediate effect.
Please cancel my membership,...

I am a hdfc bank credit card holder. I am not interested about this service and don't want this membership any more. So cancel the membership plan asap.

Name :- Alok Kumar
Credit card number ending :- 5668
One Assist member Ship id - 2650474...

Respected sir/ mam,

Yesterday i have check my hdfc bank credit card statement without any confirmation oneassist consumer charged 1899/- from my card.

After check i have call oneassist customer care raised complaint cancel this policy & refund my full payment. They raised complaint but we are call many time for follow they doesn't share proper details.

Today i called customer care about refund...

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited rs. 1299/- from my credit card number ending with 4445 without my concern on date:03/04/2020. I am not interested about this service and don't want this membership any more. To cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number:6609891
Name:- sandeep kumar roy
Mobile...

When i was introduced to one assis plan i was informed that for this plan subscription one time payment is required and lifetime applicable but now after one year again rs 1899 is deducted from my credit card ending with 8219. I don't want this one assist subscription anymore. Please cancel my subscription for one assist and refund the amount deducted for this year....

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7360 without my concern on date:09/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : not given
Name :- nanjunda swamy j
Mobile no. :- [protected]
Credit...

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 19.14hrs....