OneAssist Consumer Solutions Complaints & Reviews

Hi i dont want to continue one assist card protection plan as they just insist me to activate the plan and debited the amount from my credit card which im not agreed to.
And as it is mentioned on the website about plan cancelletion terms i will get full refund if i raise it in between 30 days period i just called up the one assist team and asked about it they are saying only 300 amount you will get from 1599 which is debited. What the...

Without my confirmation/information, one assist has been deducted amount from my hdfc credit card and they are claiming that they have been sent a mail for conformation/information... Prior to 45 days of my plan expiry... They can make a call and inform to costumers the same...
As my plan expires on december, why amount has been deducted in january...

Hello there

I received sms from hdfc bank that rs-1899/- has been deducted via debit card xx1093 at cponeassis on[protected]:15:32:12, it was deducted without my permission.. I have taken their subscription in the past but i don't want to continue. Then why the hell they are automatically deducting the money. Also got a mail from one assist team. This kind o[censored]nauthorized deduction from my debit card and use of my card by the...

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I did not got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 20 jan...

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I did not got any mail from one assist team. I dont even know the company. I have called them many time but no direct response.

Please deactivate and refund my money asap
Date of incident : 20 jan 2019
Oneassist relationship number : 6120475...

I am using icici credit card and i got a message that assist plan has been added to the credit card and they are going to charge rs. 1399. I have not accepted, they said that you will be getting a confirmation call to accept but i didn't get any call to accept or deny. So, through this i would like to mention that i am not interested in this plan and don't charge anything and don't activate any plan to my credit card....

Cancellation of one assist membership
I am a hdfc bank debit card holder. The bank has auto debited rs. 1899/- from my debit card number ending with 5434 without my concern on date:30/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- javeed ahmad khan
Mobile no. :- [protected]
Credit card number...

I have oneAssist plan and Membership ID:[protected], Today with out information My amount deducted from my account. then after i called to their customer care ([protected]) and i ask for details that when they intimated on renewal conformation with me for that they are stating on call that they already send a mail to may personal mail id and also it's a auto renewal policy.But i have not receive any call or any mail or SMS. Now I am totally...

I received sms from my bank that rs-1399/- deducted from my credit card to one assist plan on 20/01/2020. Without my permission.. I also got a message and a post from one assist team. I don't even know the company and they charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.
Please deactivate and refund my money aa soon as possible into my bank account amount 1399/-.br...

I am using icici credit card and i got a message that assist plan has been added to the credit card and they are going to charge rs. 1599. I have not accepted, they said that you will be getting a confirmation call to accept but i didn't get any call to accept or deny. So, through this i would like to mention that i am not interested in this plan and don't charge anything and don't activate any plan to my credit card....

Dear sir
My card ending 2010
From september i am writing for settlement but till date no settlement
Also deducted 35000 from my account
And from september hdfc bank ruin me in terms of financial condition
The interest which is liable to me is before september
Becouse there is no responce from the bank alwasy sent the mail we will update you in four working day...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2500- from my credit card number ending with 5052 without my concern on date:[protected] i am not interested about this service and don't want this membership any more. So cancel the membership.

Radha v
Credit card number end with 5052
Mobile number [protected]...

Dear sir,

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5871 without my concern on date:31/12/2019. I am not interested about this service and don't want this membership any more. So cancel the membership. Membership contribution is already credited to my account.

Name :- pravin vishnupant bhosalebr...

Hi team,

Today i received eamil from oneassit stating that "credit card bearing number # 545964xxxxxx8166 has been debited towards the membership fee," without my permission.

I never received call from oneassist member still it was mentioned in eamil that as per our verbal consent given to one assist "credit card bearing number # 545964xxxxxx8166 has been debited towards the membership fee,"

Request...

Hi,
I am using hdfc credit card ending with 7509. I wish to cancel my oneassist membership with immediate effect as it is of no use to me. My relationship id is 6637605. I had purchased this membership last year and it is valid till 02 april 2020. But now i wish to discontinue this service. Please discontinue oneassist service as early as possible.

Regards
Ambuj...

This is to inform you that an amount of rs 1899 was deducted from my account with details iin/i-debit/si oneassist/[protected]/[protected] on 04/01/2020.
But i have not subscribe to any such plan of one assist. Kindly refund my amount and cancel any such subscription from my account as it is done without my consent.
My account details
Account no[protected]...

This mobile application is totally fraud they only deduct money from you pocket without any information about deduction, when you try to cancel the plan they were not entertain and the so-called one month full refund procedure was over. Only 50 percent of money may be refunded. Plan gradually increase from year to year without the consent of customer.
Dipnarayan misra...

This is a fraud company. The refund team is insisting to share the complete credit card number and otp, when i am asking to cancel the membership and refund the amount.

I have sent multiple emails and not seeing any positive response from the team. I don't understand why the team is irritating so much when i am requesting to cancel the membership.

This is not the way they should do the business, customers should...

Hello there

I received sms from icici bank that

Your icici bank credit card xx6009 has been used for a transaction of inr 1, 399.00 on january 20, 2020; 18:17:43. Info: oneassist consumer sol.

I haven't provided any consent for this kind of service that such amount is being deducted from my account twice.
1. Sat, jan 19, 2019, 7:47 pm
2. January 20, 2020; 18:17:43

Please...

This is a fraud company. The refund team is insisting to share the complete debit card number when i am asking to cancel the membership and refund the amount.

I have sent multiple emails and not seeing any positive response from the team. I don't understand why the team is irritating so much when i am requesting to cancel the membership.

This is not the way they should do the business, customers should accept...