OneAssist Consumer Solutions Complaints & Reviews

On receipt of the credit card statement, i found that hdfc bank had deducted rs-1899/- from my credit card to one assist plan. This amount is deducted even though i have complained last year to one assist about non-requirement of your services. Even then this year, once again without my knowledge they have deducted the funds again. Its my humble request to force the one assist to reverse the charges. I dont even know the company and this...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 2602 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 5957800
Name :- eswar m
Mobile...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 2602 without my concern on date:18/01/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

Oneassist relationship number : 5957800
Name :- eswar
Mobile no....

Hi team,

I spoke to one of your customer executive, to cancel my subscription.
He was hell bent on me renewing the subscription, inspite of my repeated requests he was not listening to me and i do not believe he would have cancelled my subscription. These type of cheap sale skills is not expected from this company.

I request you cancel my subscription with immediate effect and do not want to here from...

Hello,

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan without my permission and i also got a mail from one assist team. I don't even know the company and this kind debiting amount from my account and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap.

Thanks & regards,
Nidhi niharika...

Sir
I had never opted for one assist wallet insurance but was charged rupees 1899 towards insurance which i paid. But i don't want to pay in future. I tried calling my bank but got no solution. So please cancel my insurance plan on hdfc credit card ending
1927 as soon possible. Thank you.

My contact details:-
Email - [protected]@gmail.com
Mobile number - [protected]...

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 15.37hrs....

Date of incident:11th jan 2020.
Client no:[protected]

I kept my mobile on window and i slept on bed. My phone was rang as confirmed by my wife. She gone for loo and in between i wakeup and not found my phone on window. I asked my wife she told me, phone was at window. My mobile was fall from window to down and due to this phone display broken.

Insurence compay has rejected my claim....

I received sms from icici bank that rs 1899/- deducted from my debit card to one assist plan without my permission. I call customer care but their are not helping me. And their are deviating from their own term and condition (6.2) of refund.

Please deactivate and refund my money
Date of incident 9 jan 2020
Icici bank debit card no.-××××××0680
One assist relationship no.- 7593402
One assist...

I'm using hdfc credit card. Without any advance intimation you have deducted the amount of rs 1399 from my credit card.

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable...

Sir,

I got a call from one assist regarding their plans, i told them i will review later but they charged me 1399 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 7616. Other wise cancel my credit card, i don't want to spend money on all these things.

My number is [protected]
Mail id is [protected]@gmail.com...

Name : vijichristuraj
Oneassist relationship number : 9744014
Oneassist membership id : [protected]
Plan name : enhanced wa privilege single plan
Mobile : [protected]
E-mail : vijichristuraj. [protected]@gmail.com

Dear one assist team.,

I have not given any commitment or consent to pay for it... Without my knowledge the same has been debited rs.1899/- in my savings account...
br...

Hi team,

An amount rs 1899 is deducted from my icici bank account towards the oneassist membership. I never confirmed to deduct the amount from my bank to and no intention to get the card/device protection plan.
I do not need this protection plan. Hence please de-activate the below plan and refund the amount.

Oneassist relationship number : 9743802

Oneassist membership id : [protected]br...

The manager,

I have received my bank account statement from icici bank, hirnandani garden branch that rs-1899/- deducted on 01/07/2019 from my debit card to one assist plan. Without my permission. Even i don’t received any email from one assist team. I don’t even know the company and this kind [censored] onsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.
br...

Hello there

Recently, i have received a kit from one assist about membership of them. Since the company is not known to me and without my approval they have deducted an amount of rs.1899 from my bank account which is totally not at all acceptable.

Please deactivate plan and refund my money asap
Oneassist relationship number : 9649090.

This is totally unethical. Without any information and...

Hello,

I am jayashree behera, do not know how 1899.00 rupees deducted in my icici bank saving account against one assist even i do not know about that. Even i have not got any message or call in my phone regarding this activation.
After all i have tried many time to one assist but every time i failed.
So please help me out and refund my money.

Regd vide: sr[protected]
My icici account no...

Dear sir,
I am nabin halder, complaining against one assist consumer solution for cut a unauthorized amount of 1899 for their service. I do not want to continue this service but there is no any option in their website to deactivate this service. My membership id is [protected]. Please help me to get back this amount to my account.

Regards,

Nabin halder
Ph no: ([protected], [protected])
Email...

Hi,
I'm using icici debit card link to icici a/c no. Xx286. Without any intimation you have deducted the amount of 1899 from my debit card.

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount...

I'm using icici debit card. Without any intimation you have deducted the amount of 1399 from my debit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1399. This is unacceptable that...

I want to cancel my oneassist subscription for my hdfc credit card which has been renewed on 07/12/2019 without my consent. The renewal fee of 2599 inr has been debited already from my credit card. I am not sure on how to proceed with the cancellation of the subscription. Please let me know on how to cancel this subscription.

Regards,
Kanniga parameshwary...