OneAssist Consumer Solutions Complaints & Reviews

I don't need any membership for your company
I have already secured I don't waste my money

Please refund my money back.

Otherwise I ludge a consumer grividence tomorrow....

I have hdfc credit card and card ending 5442 and without my concern debit 1399 on 13 may 2020 my credit card i cancelled the membership previous year 2019 but the one assist team without my permission debited 1399 my a/c please refund the amount soon in my account...

I have bough MI TV 55 Inches 18 months back along with extended warranty of year that provided by OneAssist.

Couple of months back, My TV was stopped working due to heat bubbles in the display, I have raised an service complaint on 31st Mar 2020. Since, then there is no proper response to even understand the problem for not working.

I do understand & Highly appreciate the lock down situations that has a limited...

I have a comprehensive mobile insurance cover which covers accidental and liquid damage with one assist. I have raised a claim with service request no 6222215.

I have mentioned in my clam that my phone (Galaxy note 10) accidentally fell down from the bed stand in the morning while i was trying to take it and there is damage to stylus. It slipped out of my hand as i struck to bed side.

Now after giving them all...

I had raised a complaint against my iphone xr mobile accidental insurance. My phone had came out of my pocket while i was driving my bike. They are just rejecting my claim by saying that it is the case of negligence.. How can it be the case of negligence. It is not my fault that the mobile came out of my pocket when i crossed a breaker as it was night time and dark and nothing was visible. I have been paying bills since 1 year... And now...

I am raise a request for ac servicing/repairing on[protected] but till date your engineer not visit my home. As on date[protected] i am online chat with your executive and he/she confirm me tech visit to your home 48 hours... But till date[protected] your tech not comes... Pls solve my problem as soon as possible either refund my membership money...

Thanks
Harish bisht
[protected]...

Hello Sir please stop my relationship this month,
My Relationship no 1972083
MY cell No [protected]...

Dear sir please deactivate my one assist plan
membership id-[protected]...

My membership no : [protected]. May 2019 itself i asked one assist to cancel my membership they told we will cancel your membership. But on 15th may 2020 they renew my membership from one assist without any notice. I want to cancel my membership and refund my money to my hdfc credit card....

I had asked to cancel my one assist plan on 06/05/2020. The same was set for renewal on 10/05/2020. They had tried to coax me to retain the membership but i refused. Only on 12/05/2020 i recieved a mail saying that have cancelled the membership. But unfortunately on 15/05/2020, they have deducted 1601 from my hdfc credit card towards renewal. I was alerted about this via sms from hdfc.
This is totally unfair and a fraud.
br...

My laptop recently got some weird vertical lines on them and they spread across the whole screen. This happened on 10th of May 2020. Can you please assist me, it was under one assist prolong 2-year warranty. I can't see the screen of my laptop properly.

Laptop - MacBook Air 2017 128 GB 8GB ram...

I received statement from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I dont given any permission to the company for renewal and also not received any mail from one assist for auto renewal and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4028 without my concern on date:13/05/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 4364033
Name :- patel hasitkumar manubhaibr...

I have been renewed with oneassist policy without prior communication and as per there website terms and condition they should refund 100% of customer cancelled within 30 days of renew.

My policy has been renewed on 9th may and raised cancellation on 16th may.

But instead of cancellation they are calling and telling that cancellation is not possible and we can't refund your amount.

Case no - 6169172br...

I bought oneassist insurance for my new samsung galaxy a50.1st claimed on 22th january 2020 for my mobile screen, accidentally droped on metro subway, there executive rejected my claim because i have inform them within 48hrs.
2nd time i claimed on 16th may 2020 for my back of my phone because accidentally droped my phone from balcony, again they rejected my claim because i didn't repaired my screen after rejected by them on 22nd...

I am a hdfc bank credit card holder.
The one assist has auto debited rs 1299 as on 30.04.2020from my credit card without my authorisation. This is a completely fraudulent company. I don't want to continue this service. Request you to please cancel the service & refund the amount on my credit card. I also want to say that why any bank shares the credit card information to any fraud company. If they are sharing any information, they...

This year also plan is renewed without my consent. Last year also it was not cancelled so, please arrange to terminate below mentioned plan this year at least.

One assist relation ship no - 6945832
Valid upto -13.05.2020

Once again i request you to terminate my plan with immediate effect as per above details.

Regards
Muddu leela laxmi gayatri...

I myself gohil dhirendrakumar dahyalal having. Having membership id [protected] and relationship id is 4151827. I have plan named as enhanced wa power single plan which expired on 01/05/2020.. But without my concent that plan is renewed by direct debit from my account by debitin rs1399 on 14/05/2020.. So i want to that amount of rs 1399get credited on my account...

I m Hdfc credit card holder the bank has auri debited is amount 1399/- from my credit card ending no. 5442 without my concern on date 13/05/2020 I m intersted about this services and don't want this membership any more so cancel the membership and refund the debited amount of Rs 1399/-...

I myself dhirendrakumar dahyalal having one assist plan named as enhanced WA power single plan .my relationship no is 4151827 and membership no is[protected]..my plan validity was from 02/05/2019 to 01/05/2020...but my plan renewed without my prior concent and on 14/05/2020 rs 1399was debited from my icici bank account for plan renuwal ..so i want to cancel that plan ..and get refund of rs 1399 to my account...