OneAssist Consumer Solutions Complaints & Reviews

We are very uncomfortable for not availability of ZEE business on SUN TV. we are newly near about sun tv customer. so, please add zee business, Disney, Sony pix in monthly 254 rs package....

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2199/- from my credit card number ending with 6980 without my concern on date:19/03/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 2199/-

Oneassist relationship number : 10260564
Name :- dhivyabharathi
Credit...

Hello there

I received estatement from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I have cancelled through my membership through customer care. The customer executive had promised that they have accepted my request. Now without my consent one assist has deducted from my credit card. I am fed of calling customer care executive.

Please...

Sir/ma'am,
For the last two years, i have been charged rs 1899 from my axis bank account for some oneassist plan. I am unable to unsubscribe this plan from their official app. I wish to unsubscribe from the plan (April 2020 and onwards). Following are the subscription details:

Oneassist relationship number: 4152572.

Account number : x5514...

I recieved message oneassist wallet assist privilege plan rs 1899 will be charged against the plan on your icici bank credit/debit card in the next few days.

I want to cancel this plan. I called customer care of oneassist but they are not assuring me that amount won't be deducted.

Cancel / deactivate this plan asap.

Date on incident : 20th march 2020...

I recieved message that oneassist wallet assist privilege plan rs 1899 will be charged against the plan on your icici bank credit/debit card.
I want to cancel oneassist wallet assist privilege plan on icici debit card.
It is not yet activated, so please cancel it before deduction of charges.
They are just redirecting call to different numbers each time.

Please cancel/deactivate this plan.
Date of...

I received sms from hdfc - deducted from my account to one assist plan on last without my permission. I dont even know the company i never used any service from the company please cancel my renewal and refund asap

Same thing happened last year also. I called more than 3 times customer care and told to cancel the account. First they refused to cancel my account. After arguing he said he will cancel it. Again recently without...

I received call from icici bank and they just given information about one assist plan. After than they automatically activated that plan. On 16.03.2020 they deducted rs.1899/- from my saving a/c without my permission. I don't need that plan. Please deactivate this plan and refund my money asap. Make sure to deactivate this plan, if not i will raise the complaint against this plan in cyber crime...

Sir
I am a hdfc credit card holder.
I got a call from one assist regarding their plans but for some reason i can't able to continue this plan.
So, i like to cancel/ deactivate oneassist plan (1899) which was activate on 16th march 2020.

Oneassist relatioship number : 10280641
Credit card ending with : 2653

Thanks and regards,
Naveen kumar...

I received call from icici bank and they just given information about one assist plan.After than they automatically activated this plan .Yesterday they deducted Rs.1899/- from my saving a/c without my permission.i don't need this plan.please deactivate this plan and refund my money ASAP.make sure to deactivate this plan, If not, i will raise the complaint against this plan in cyber crime....

What the # is this one assist?? We spoke on the phone last year that i don't want to continue with one assist and still you guys are deducting my money.. I'm drowning in credit card loans and on top of that you guys are #ing around. Please put it in your # brains that i don't want to continue with one assist. Please refund my money..

#!!! # off and refund my money asap...

This company is total fraud. I had bought 2 years of warranty for air-conditioner. They sent me activation code by email. That code was the invalid, i tried according to their guidelines within required time. Also contacted oneassist customer care, that code didn't even work for customer care executive. He said he has filed complaint to other department and i will get call for resolution within 48 hours but i didn't get any call from them....

Hello there

I received sms from icici bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 08:30 hrs...

Hello,

I request you to refund debit of rs 2999 for one assist membership on my hdfc bank credit card. I did not give any verbal or written consent to debit the membership amount.in fact two years back same situation arrived and i requested the one assist team to not not debit my hdfc credit card without getting any consent from me. But to my disappointment, same unprofessional behavior is repeated again. Kindly refund the...

I received sms from icici bank that rs-1397/- deducted from my debit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 08.02hrs. 6 feb 2017
Debit card...

I received sms from icici bank that rs-1899/- deducted from my account to one assist plan on 06/03/20 without my permission. I dont even know the company i never used any service from the company please cancel my renewal and refund asap

Date of incident : 06/03/2020

Sms - 1
Dear customer, we have registered request for renewal of policy wa privilege single rs. 1899 for oneassist. Your request no. Sr[protected]...

Inr 1899 has been deducted from my icici bank account for renewal of one assist plan. I have not agreed to that.. Kindly cancel the renewal and reimburse the amount to me. The service request with my bank was generated without prior information to me. The intentions seem malafide. The whole wallet protection plan seems like a shady deal. I am wondering if the bank is in on this knowingly....

Dear team,

I'm using hdfc credit card since 2016. Every year one assist membership automatically getting renewal from my credit card account and debited an amount of ₹1399/- without my knowledge.
I spoken with one assist customer care executives, to terminate the membership. They'll haven't done any favour.
Please help me to terminate the membership and credit the amount of this year....

Received sms from hdfc bank today that rs-1899- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company is charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: jasminebr...

One assist has been activated on my icici account without my knowledge/conformation, & a few days ago i got a simply message with deduction of rs 1899.

I want you to cancel my subscription and refund my money as soon as possible.

I have also called to one assist for the same but i have't get any response or refund yet...

Please do the needful and return me my money....