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3.9
Updated: Sep 16, 2025
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OneAssist Consumer Solutions reviews & complaints page 34

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A
Abhilash Appu
Mar 19, 2020
Resolved
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Address: G01,SK GOKULAM, COCUNUT GRROVE LAYOUT, HORAMAVU MAIN ROD, BANASAWADI,, 560043

I received sms from hdfc - deducted from my account to one assist plan on last without my permission. I dont even know the company i never used any service from the company please cancel my renewal and refund asap

Same thing happened last year also. I called more than 3 times customer care and told to cancel the account. First they refused to cancel my account. After arguing he said he will cancel it. Again recently without information they took rs 3600 for my account. This is a fraud company. Every year they deducting huge amount. Customer care also very talking very rude,

Am planning to file the complaint against one assist. This is applicable for hdfc also

Check the attached image date

I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.
+1 photos
Apr 20, 2020
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2020
OneAssist Consumer Solutions Customer Care's response Dear Abhilash, We understand the frustration such a situation would cause, and regret the same. In order to process your request, we need your registered Membership ID or contact details on the given link - https://www.research.net/r/CLC3YPM and you would hear from us within 2 working days - Nitesh, Team OneAssist.
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    K
    Kocha madhavi
    Mar 18, 2020
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    Address: Visakhapatnam, Andhra Pradesh, 530003

    I received call from icici bank and they just given information about one assist plan. After than they automatically activated that plan. On 16.03.2020 they deducted rs.1899/- from my saving a/c without my permission. I don't need that plan. Please deactivate this plan and refund my money asap. Make sure to deactivate this plan, if not i will raise the complaint against this plan in cyber crime
    OneAssist Consumer Solutions customer support has been notified about the posted complaint.
    View replies
    On 18th march i was raise the complaint against one assist plan of icici, they were reply me like cancellation of this plan was under process.but still now the debited amount was not credited to my account.please refund my money to my account.

    refund of my deducted amount - Comment #3675178 - Image #0
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      N
      Naveen Ss
      Mar 18, 2020
      Resolved
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      Resolved

      Address: 707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E) Mumbai Mumbai City District Maharashtra India - 400059, Mumbai City, Maharashtra, 400059

      Sir
      I am a hdfc credit card holder.
      I got a call from one assist regarding their plans but for some reason i can't able to continue this plan.
      So, i like to cancel/ deactivate oneassist plan (1899) which was activate on 16th march 2020.

      Oneassist relatioship number : 10280641
      Credit card ending with : 2653

      Thanks and regards,
      Naveen kumar
      +1 photos
      Apr 18, 2020
      Complaint marked as Resolved 
      OneAssist Consumer Solutions customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2020
      OneAssist Consumer Solutions Customer Care's response       Dear Naveen, We are sorry to see you go. The details have been forwarded to the concerned department, plan cancellation shall be initiated soon. We hope to serve you again in the future. Regards, Team OneAssist.
      View replies
      Dear Sir/Madam

      Please stop stop or deactivate my membership no-[protected], this service activate with out my knowledge so please stop this service to me

      Thank you
      Reply
      OneAssist Consumer Solutions Customer Care's response, Apr 2, 2020
      Verified Support
      Dear Shivaprasad, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.
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        M
        Madhavi kocha
        Mar 17, 2020
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        Address: 9-1-224/2,Lakshmi Hyundai, CBM Compound,Rama Talkies Road, Visakhapatnam, Andhra Pradesh, 530003

        I received call from icici bank and they just given information about one assist plan.After than they automatically activated this plan .Yesterday they deducted Rs.1899/- from my saving a/c without my permission.i don't need this plan.please deactivate this plan and refund my money ASAP.make sure to deactivate this plan, If not, i will raise the complaint against this plan in cyber crime.
        OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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          C
          Clayton Silveira
          Mar 15, 2020
          Resolved
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          Address: Opposite Rahuls gym, 403516

          What the # is this one assist?? We spoke on the phone last year that i don't want to continue with one assist and still you guys are deducting my money.. I'm drowning in credit card loans and on top of that you guys are #ing around. Please put it in your # brains that i don't want to continue with one assist. Please refund my money..

          #!!! # off and refund my money asap
          +1 photos
          Apr 19, 2020
          Complaint marked as Resolved 
          OneAssist Consumer Solutions customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2020
          OneAssist Consumer Solutions Customer Care's response           Dear Clayton, We regret the inconvenience. As per the update from the team, the cancellation request has been processed with SR#5807489 for a refund of Rs.1399 which will reflect within 4-5 working days in your account. We tried contacting you but the number was not reachable. Hence, We have sent you an email with the same details. Regards, Nitesh - Team OneAssist.
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            D
            dixitpragya6
            from Powai, Maharashtra
            Mar 13, 2020
            Resolved
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            Address: 208011

            This company is total fraud. I had bought 2 years of warranty for air-conditioner. They sent me activation code by email. That code was the invalid, i tried according to their guidelines within required time. Also contacted oneassist customer care, that code didn't even work for customer care executive. He said he has filed complaint to other department and i will get call for resolution within 48 hours but i didn't get any call from them. I contacted them but didn't get a solution for same. I can't even return the product because time to return the product has expired. They seriously cheated me and i lost my money. Please help me with this.
            Apr 19, 2020
            Complaint marked as Resolved 
            OneAssist Consumer Solutions customer support has been notified about the posted complaint.
            Mar 13, 2020
            Updated by dixitpragya6             I'm really disappointed. Please cancel my warranty and refund my money.
            Verified Support
            Mar 17, 2020
            OneAssist Consumer Solutions Customer Care's response             Dear Customer, we understand the kind of frustration in this situation. We request you to kindly provide us your registered mobile number or membership ID on this given link: https://www.research.net/r/CLC3YPM and we shall look into this matter on a priority basis. Regards, Nitesh Team OneAssist.
            Verified Support
            Mar 19, 2020
            OneAssist Consumer Solutions Customer Care's response             Dear Customer, As per the update received by our team. Your plan has been activated since 13/03/2020, where the customer ID is 10258445 and Membership ID [protected]. Kindly confirm the same. We would never want our customers to feel this way. Regards, Nitesh Team OneAssist.
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              S
              Syed Ahad Ali
              from Mumbai, Maharashtra
              Mar 11, 2020
              Resolved
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              Hello there

              I received sms from icici bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

              Please deactivate and refund my money asap
              Date of incident : 08:30 hrs 06 mar
              Oneassist sr number:[protected]
              Phone number-[protected]
              Apr 11, 2020
              Complaint marked as Resolved 
              OneAssist Consumer Solutions customer support has been notified about the posted complaint.
              Verified Support
              Mar 11, 2020
              OneAssist Consumer Solutions Customer Care's response               Dear Syed,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
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                D
                Divyapandey
                Mar 7, 2020
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                Address: Chennai, Tamil Nadu, 600073

                Hello,

                I request you to refund debit of rs 2999 for one assist membership on my hdfc bank credit card. I did not give any verbal or written consent to debit the membership amount.in fact two years back same situation arrived and i requested the one assist team to not not debit my hdfc credit card without getting any consent from me. But to my disappointment, same unprofessional behavior is repeated again. Kindly refund the debited amount of rs 2999 my credit card.
                Card no 489377*2287
                Membership id field29
                OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                View replies
                It is such a fraud company no should ever buy their insurance. There is not even one case where they have actually provided their insurance . I have wasted my rs. 3800. And they have rejected my claim by stating I submitted my case late As that was not the case.
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                  B
                  Bipinkumar g s
                  Mar 6, 2020
                  Resolved
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                  Address: sivakripa ,sasthavattom,kattaikonam p o tvm -695584, Thiruvananthapuram, Kerala

                  I received sms from icici bank that rs-1397/- deducted from my debit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

                  Please deactivate and refund my money asap
                  Date of incident : 08.02hrs. 6 feb 2017
                  Debit card no. Xxxx93
                  Oneassist relationship number : sr[protected]
                  Apr 9, 2020
                  Complaint marked as Resolved 
                  OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 09, 2020
                  OneAssist Consumer Solutions Customer Care's response                   Dear Customer,

                  Greetings from OneAssist!!!

                  We regret any inconvenience caused to you.

                  We are unable to locate your account using the given SR number. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                  Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                  Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                  Looking forward to hear from you.

                  Regards

                  Team OneAssist
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                    J
                    Jerinjoy.n
                    from Erattupetta, Kerala
                    Mar 6, 2020
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                    Address: 686577

                    I received sms from icici bank that rs-1899/- deducted from my account to one assist plan on 06/03/20 without my permission. I dont even know the company i never used any service from the company please cancel my renewal and refund asap

                    Date of incident : 06/03/2020

                    Sms - 1
                    Dear customer, we have registered request for renewal of policy wa privilege single rs. 1899 for oneassist. Your request no. Sr[protected] dated 06-mar-20 will be completed in 1 wkg day.

                    Sms - 2
                    Sr[protected]: dear customer, we have completed your request for renewal of oneassist.

                    Transaction detail - ppl/wpp_sr[protected]renewl policy of

                    Name - jerin joy
                    +1 photos
                    OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2020
                    OneAssist Consumer Solutions Customer Care's response                     Dear Customer,

                    Greetings from OneAssist!!!

                    We regret any inconvenience caused to you.

                    We are unable to locate your account using the given SR number. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                    Looking forward to hear from you.

                    Regards

                    Team OneAssist
                    Mar 10, 2020
                    Updated by Jerinjoy.n                     Dear oneassist team I don't have any Oneassist ID, your mail which is not showing in the message it's not visible.

                    May 06, 2020
                    Updated by Jerinjoy.n                     I didn't get any necessary action till today.
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                      K
                      Krispookat
                      Mar 6, 2020
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      Inr 1899 has been deducted from my icici bank account for renewal of one assist plan. I have not agreed to that.. Kindly cancel the renewal and reimburse the amount to me. The service request with my bank was generated without prior information to me. The intentions seem malafide. The whole wallet protection plan seems like a shady deal. I am wondering if the bank is in on this knowingly.
                      Apr 17, 2020
                      Complaint marked as Resolved 
                      OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 09, 2020
                      OneAssist Consumer Solutions Customer Care's response                       Dear Customer,

                      Greetings from OneAssist!!!

                      We regret any inconvenience caused to you.

                      We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                      Looking forward to hear from you.

                      Regards

                      Team OneAssist
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                        P
                        pavankumar pechetti
                        Mar 4, 2020
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                        Address: OneAssist Consumer Solutions Pvt. Ltd. 3rd Floor, Fleet House, Next to Marol Naka Metro Station, Marol Naka, Andheri Kurla Road Mumbai 400059, Hyderabad, Telangana, 500085

                        Dear team,

                        I'm using hdfc credit card since 2016. Every year one assist membership automatically getting renewal from my credit card account and debited an amount of ₹1399/- without my knowledge.
                        I spoken with one assist customer care executives, to terminate the membership. They'll haven't done any favour.
                        Please help me to terminate the membership and credit the amount of this year.
                        OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                        View replies
                        On 26th february 2020, hadc bank has deducted 1899/- from my credit card in the name of One Assist Membership Fee without my knowledge and concern... i want to cancel the policy and full refund for the amount deducted...
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                          J
                          jasmine nazeem
                          Mar 4, 2020
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                          Received sms from hdfc bank today that rs-1899- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company is charging of my credit card and use of my card by the company is really a criminal act and the co.
                          And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

                          Please deactivate and refund my money asap
                          Name: jasmine
                          Date of incident : 19/02/2020
                          Hdfc credit card no. Xx7895
                          Mobile no: [protected]
                          OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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                            P
                            prakhar897
                            Mar 3, 2020
                            Resolved
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                            Resolved

                            One assist has been activated on my icici account without my knowledge/conformation, & a few days ago i got a simply message with deduction of rs 1899.

                            I want you to cancel my subscription and refund my money as soon as possible.

                            I have also called to one assist for the same but i have't get any response or refund yet...

                            Please do the needful and return me my money.
                            Apr 5, 2020
                            Complaint marked as Resolved 
                            OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 04, 2020
                            OneAssist Consumer Solutions Customer Care's response                             Dear Customer,

                            Greetings from OneAssist!!!

                            We regret any inconvenience caused to you.

                            We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                            Looking forward to hear from you.

                            Regards

                            Team OneAssist
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                              A
                              Ajay Bavaniya
                              Feb 29, 2020
                              Resolved
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                              Address: Rajkot, Gujarat

                              I have received sms from icici bank that rs.-1599/- deducted from account to one assist plan on 29/02/2020 without my permission. I never heard about one assist protection plan before. I am not at all interested in this services and this kind of charging to account without any consent/agreement.

                              I already called on one assist protection consumer number, but customer care executive not give answer properly.

                              Please deactivate it immediately and refund money asap

                              Date of incident : 29/02/2020
                              Credit card no.- [protected]
                              My mobile no. - [protected]
                              Mar 4, 2020
                              Complaint marked as Resolved 
                              Ok
                              OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 04, 2020
                              OneAssist Consumer Solutions Customer Care's response                               Dear Ajay,

                              Greetings from OneAssist!!!

                              We are sorry to see you go.

                              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                              We appreciate your patience in the interim.

                              Regards

                              Team OneAssist
                              View replies
                              On 18th Feb 2020, I received call from ICICI Bank on one assist plan. although I denied still receiving SMS as "your request NO SR[protected] is completed and you will receive a welcome kit within 10 working days". I am not interested in the plan and please deactivate this plan immediately.

                              deduction amount from my credit card without my permission - Comment #3655925 - Image #0
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                                R
                                rrohit07
                                Feb 29, 2020
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560068

                                Hello there

                                I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act.

                                Please deactivate and refund my money asap
                                Date of incident : february 29, 2020; 18:13:22. Info: oneassist consumer sol\.
                                Icici credit card no. Xx7002

                                Regards,
                                Rohit
                                +1 photos
                                Apr 6, 2020
                                Complaint marked as Resolved 
                                OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 04, 2020
                                OneAssist Consumer Solutions Customer Care's response                                 Dear Rohit,

                                Greetings from OneAssist!!!

                                We are sorry to see you go.

                                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                We appreciate your patience in the interim.

                                Regards

                                Team OneAssist
                                Verified Support
                                Mar 04, 2020
                                OneAssist Consumer Solutions Customer Care's response                                 Dear Rohit,

                                Greetings from OneAssist!!!

                                We regret any inconvenience caused to you.

                                We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                                Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                Looking forward to hear from you.

                                Regards

                                Team OneAssist
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                                  A
                                  Arkaprava Goswami
                                  Feb 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: 281,dakhsinpally, rahara., c/o,ardhendu chakraborty, Kolkata, West Bengal, 700118
                                  Website: One assist

                                  I got a call from one assist just now, by repeatedly telling them. That i dont want the protection plan on my icici credit card, they are not deactivating it. Make sure it is deactivated. After reapeated telling them also they are not deactivating it. I have the call record telling them to deactivate it, but they are not doing it.
                                  Icici credit card ending with xx7005.
                                  Mobile no. [protected]
                                  Apr 13, 2020
                                  Complaint marked as Resolved 
                                  OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 04, 2020
                                  OneAssist Consumer Solutions Customer Care's response                                   Dear Customer,

                                  Greetings from OneAssist!!!

                                  We are sorry for the inconvenience caused to you.

                                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                  We appreciate your patience in the interim.

                                  Regards

                                  Team OneAssist
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                                    H
                                    Hraju A
                                    Feb 28, 2020
                                    Resolved
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                                    Resolved

                                    I am a hdfc bank credit card holder. He bank has auto debited rs. 1399/- from my credit card number ending with xx80 without my concern on date:27/02/2020.
                                    I am not interested about this service and don't want this membership.
                                    So cancel the membership and refund this debited amount of rs.1399/-

                                    Oneassist relationship number : 10140895

                                    Name : hanumantharayappa
                                    Apr 8, 2020
                                    Complaint marked as Resolved 
                                    OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 04, 2020
                                    OneAssist Consumer Solutions Customer Care's response                                     Dear Hanuman,

                                    Greetings from OneAssist!!!

                                    We are sorry to see you go.

                                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                    We appreciate your patience in the interim.

                                    Regards

                                    Team OneAssist
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                                      Djmilton001
                                      Feb 27, 2020
                                      Resolved
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                                      Resolved

                                      Hello there

                                      I received sms from kotak mahindra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

                                      Please deactivate and refund my money asap
                                      Date of incident : 12:15 hrs. 20 feb 2020
                                      Kotak credit card no. Xx6742
                                      Oneassist relationship number : 6296448

                                      Regards,
                                      Milton
                                      Mar 31, 2020
                                      Complaint marked as Resolved 
                                      OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 27, 2020
                                      OneAssist Consumer Solutions Customer Care's response                                       Dear Milton,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

                                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                      We appreciate your patience in the interim.

                                      Regards

                                      Team OneAssist
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                                      This is to inform you that I have been facing a problem with your website
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                                        niyu08
                                        Feb 23, 2020
                                        Resolved
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                                        Resolved

                                        Address: 673019

                                        Sir

                                        I have repeatedly asking to stop the membership fees for one assist and refund.
                                        I have had told the previous years also to cancel the membership. Even then certain amonut is cutting from my credit card for this purpose. I dont get any information before cutting the amount. So kindly please accept this as a complaind and give me a solution and kindly return my amonud.
                                        Mar 31, 2020
                                        Complaint marked as Resolved 
                                        OneAssist Consumer Solutions customer support has been notified about the posted complaint.
                                        Feb 23, 2020
                                        Updated by niyu08                                         One assist relationship no: 1717915
                                        Verified Support
                                        Feb 24, 2020
                                        OneAssist Consumer Solutions Customer Care's response                                         Dear Niyas,

                                        Greetings from OneAssist!!!

                                        We are sorry to see you go.

                                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                        We appreciate your patience in the interim.

                                        Regards

                                        Team OneAssist
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