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OneAssist Consumer Solutions Complaints & Reviews

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Last updated Mar 23, 2024
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OneAssist Consumer Solutions reviews & complaints page 10

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B
Bibin_Antony
Aug 31, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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One assist membership not yet cancelled

I have asked them to cancel the one assist membership from the past 3 years and recently too. An excecutive called and they told it will get cancelled in a day and will get the reimbursement in max a week. But this happened a month before .I havent got the refund yet, so am afraid that same issue i have been raising for past years is coming again.

can i get this thing cancelled and get refund please....
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R
Ravikumar b angadi
Aug 28, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine

Address:Basavaraj angadi

14/11/18 is my 2 years extended warranty
Beed service...
+2 photos
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Dear Sir,

I Himanshu draw your kind attention that I bought Blue star aristo 7L water purifier from flipkart and a extended warranty 2year by flipkart protect sold by your company; One Assist Consumer Solutions Pvt. Ltd. having
HSN/SAC: 998599.

The back cover of water purifier hole broken.

So, kindly take necessary action at your end to solve the problem as soon as possible.
br...
+2 photos
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F
Farjana Shaikh
Aug 26, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Cancelled service

Raise request on march for cancellation of service but still renewed and deduct monkey from account why? Want refund...
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F
Farjana Shaikh
Aug 26, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Auto renewed

I raised request for cancellation my plan but still it's renewed why??...
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B
Bhavin Bhalodiya
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different Order Pickup

I had taken Wearable Insurance for my Apple Watch Series 5, at the time of claim they do not bother to pickup my devise. They sent their executive to pickup mobile where as mine is Apple Watch.
They sent their executive five times to pickup Mobile/Device I called customer care and explain all the matter 7 times but they don't bother. Company will frustrate you until you will repair/replace Watch at your own.
They are very good...
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M
Manju369
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Please deactivate One Assist Plan and refund my money ASAP

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST MFEE RENEWAL without my approval..

Please deactivate and refund my money ASAP
date of incident : 31-July-2021
HDFC Credit Card No.[protected]...
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A
abhinav1511
Aug 23, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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OneAssist plan activation without permission

Date of incident : 23rd Aug 2021

I received call from icici bank and they just given information about one assist plan after that i have received a message that oneassist plan will be automatically activated and 1899 will be charged against the plan from my icici bank a/c. Without my permission. I don't need this plan actually. Please deactivate this plan as soon as possible.

Mob no. : [protected]
Make...
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B
BS CONSTRUCTIONS
Aug 19, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My device is not delivered To me

Address:Delhi

Please resolve my case as soon as possible.
Because, your service is not good for customers. You are doing fraud with your valuable customers. You are making fool.
And, also arrange a call for me from your seniors....
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R
rohitjain1992
Aug 19, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Cancellation of one assist subscription

I was debited Rs. 1399 without my consent on 14.07.2021. Even last year i reported that i donot want to continue my subscription even then this year its debited into my credit card. Pls understand that I donot want to continue the subscription. My relationship number is 2373440. Request you to refund my amount....
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M
mahesh balabadra
Aug 18, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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Card Protection Plan or One Assist

I never opted for this plan so please stop this plan and revert back my money...
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Y
Yogi007d
Aug 18, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and rejection of complaints

I bought a mobile protection plan from Oneassist on the name of my sister as phone was invoiced on her name. Before purchasing the plan I confirmed from oneassist executive about the invoice name and he replied there won't be any problem during claim. On his assurance I bought the plan and now when my phone accidentally broken and I claimed, they rejected my claim saying user is not immediate family member. I raised the issue with concerned...
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9
9999388561
Aug 17, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
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Illegal deduction of Rs.1399.00 from my Kotak Bank Credit Card without my permission

Address:Chaman Lal Mohal, 604, Alexandra-D, Omaxe Grand, Sec- 93 B, Noida-201304 (U.P.)

Hi, I received a message on 16th August, 2021 that a transaction of Rs.1399.00 has been made on your Kotak Bank Credit Card ending xx4531 on 16-AUG-2021 at OneAssist Consumer Soluntions. This transation has been made by the Kotak Bank illegally without my permision as I do not need any such service. I Moreover I rceived an emailfrom One Assist Care*[protected]@email.oneassist.in on 13 Aug, 2021 and other on 15 Aug, 2021 for renewal of the plan and...
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J
jayantroy1985
Aug 12, 2021
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Service Request No - 10427030

I am not shared the invoice copy of the repair parts neither the defective parts were returned . How can I believe that the amount charged is correct or you all mark up the service cost and change parts without any need just to increase the repair cost. My copayment should be the 10% of the actual cost of repair and not an arbitrary amount fixed by you . I will knock consumer forum on this to get clarity on these hidden business of yours...
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A
Arudhu
Aug 12, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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I never requested for this plan so please refund amount which u people deducted from my account

I never requested for one assist consumer solution suddenly I got sms from them that deducted rs 1399 with out informing me!! This is fraud !!! With out knowing how come they deduct mine...
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H
Hari88haran
Aug 12, 2021
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Need to cancel my Wallet Protection Plan

Hi TEam,

need to cancel my Wallet Protection Plan which is gonna renewal in 3 days. Don't want the renewal . My mail id is : [protected]@gmail.com...
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I got charged 1899 as oneassist renewal service plan which i never opted for. REFUND my money asap.
Request no. Was : SR[protected], Money was deducted on 5th August 2021 from my ICICI Bank account without my permission. Its is not acceptable at all. Kindly refund my money and discontinue this service....
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M
misal dinesh
Aug 11, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Warranty services

Address:2-2, C-3, Parijat CHS. Sector- 18, Nerul, Navi Mumbai

नमस्कार सर, Membership ID no. -[protected] नुसार आपल्या कंपनीकडे आम्ही Mi TV ची दोन वर्षाची जादा वाॅरंटी घेतलेली आहे. त्यानुसार आपल्या कडून कोणत्याही प्रकारचे सहकार्य मिळत नाही.आपल्या अॅपवर...
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K
K.sandip
Aug 11, 2021
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For Money refund and Cancellation of Membership

Address:Nagpur

From My Bank account 1899/- deducted without proper notification . I want 100% money back and also I want to cancel my membership . as every year deduction is done without proper notification. Plz asap....
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J
Jithingopi
Aug 8, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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One Assist Membership cancellation for ever

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6002 without my concern on date:17/12/2020. I am not interested about this service and don't want this membership any more. So cancel my membership...
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