OneAssist Consumer Solutions Complaints & Reviews

Dear sir/madam,
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 26 oct 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899....

Still now nothing happened.. Now i feel seek and tired to geting resolution about this... One assist you are cheater company ever i have seen.. You blackmail to bank account holder.. And you think you are right but you totally wrong.. You never want to give back refund amount to custmer who get this insurance without any information and you activate this insurance without account holder permisson... I truly never give any permisson to active...

I have requested one assist team to terminate my plan over call and mail also but customer care representative is not ready to discontinue. He is insisting again and again and suddenly disconnected phone from their end and when again i am calling customer care then they are telling concern team will call back again.
Now i am feeling helpless can't understand how to deactivate this plan. Today also i have called them but they are telling...

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with 7297without my authorization on date:25/oct/2018.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Registered mobile : [protected]br...

I am an account holder of hdfc and you have activated one assist insurance plan with my account credit card on 23/10/2018 and have deducted rs-1399/- from my account without informing about the service fee. As such i have called in your service help line on 25/10/2018 and has registered complain for cancellation of the above noted service but still now you dont cansel it and you delay for this and i say your department
Call that my...

On[protected] i have purchased your plan of rs.310/- which will cover insurance for ro water purifiers above rs.5000/- through amazon.in. I was provided with a activation code [protected]. When i try to activate, the brand name 'purolite' was not there in the list of brands for which coverage is available. I was unable to activate. Hence i request a refund of my amount....

To one assist team/ICICI Bank

I am an account holder of ICICI bank and you have activated one assist service plan enhanced WA prievillage single with my account on 22/10/2018 and have deducted Rs-1899/- from my account without informing about the service fee. As such i have called in your service help line on 23/10/2018 and has registered complain for cancellation of the above noted service and a reply message has been sent...

An amount has been deducted from my account for renewal of one assist plan without my consent. I don't have any idea on such plans and this is to bring to your notice that the amount has been deducted without my permission. So cancel this plan immediately and refund my amount. I have received some document related with this through post, which was also without my knowledge. So kindly cancel immediately...

I received SMS from ICICI BANK that RS-1899/- deducted from my debit card to ONE ASSIST PLAN without my permission which I never ordered. I also got a courier from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card without my knowledge and use of my card by the company is really a criminal act and the company.

Please deactivate and refund my money immediately.
date of...

Hello there

I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate plan and refund my money asap
Date of incident : 15:43hrs....

Dear ICICI Team/OneAssist

I am writing this mail on behalf of my father- Mr. Anil Prasad. He has a savings account no.- ********2517 with ICICI Bank.
Today he got a call on his registered mobile no.- *********53 from your sales/third party OneAssit team (from no.[protected] at 10:32am on[protected].

My father is not too tech savvy but he never confirmed that he needs the OneAssist plan and had requested...

My one assist plan is auto activated. I am not at all interested in this plan and want my money back that was charged from my hdfc credit card.

My plan is enhanced wa power single plan and i have been charged rupees 1399/- for it.

Kindly refund it soon as possible it was charged without any prior information and not received any invoice for the same to my email.

Relationship no: 270800
Plan...

Hi! My humble request to every one don't go with these cheaters, they really doing false business by fake marketing promise.

I received my handset on 26.09.2018 after repaired by you. After that, i have tried several times to login in gmail and play store but mi bug report and analysis error were coming (Pfa ss) so talked with your representative and they told me to go mi galley and check, they will sort out your problem....

Rs 1899 deducted from my icici bank account without my knowledge. I have no idea how you people are running this fraud company and stealing money from people's account. I'm going to lodge a police complaint against your company and definitely going to sue your company no matter how long it takes so that people came to know about the frauds you people are doing.
R no. 5542055...

Dear team,
I don't know how you people are carrying out business. Is there any thing called, approvals before you deduct money from someone's account. Forget that, even after requesting you to cancel through mail, call, one assist app, nothing has been done for the past 6 days i have been trying.

My relationship no: 2940706
Service request number : 3648187

Card ending 8095 has been debited with...

Dear team,

I am a hdfc credit card holder. The card has auto debited with rs. 1899/- from my credit card number ending with 8558 without my concern on date:28/09/2018.
I did not received any call from one assist or gave any permission or shared otp to activate the one assist plan.
I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of...

This is to inform that a sum of 1399 inr has been deducted yesterday i. E., 18th october without my knowledge by oneassist for which i too received an email at [protected]@yahoo.com. This is an identity theft and a crime to deduct money without someone's approval. I demand my money be refunded before any extreme action is taken against this unethical organisation....

Hi.. I received a message that rupees 1399 has been debited from my credit card to one assist plan without my plan or approval this is wrong, i should have been asked for the same. Its up to me whether i need or not. I don't need any such services for my card or account and request you to kindly cancel the service and return my amount debited back to my credit card. Transaction has been made on 18 october....

I had purchased mi max2 mobile phone on 04/01/2018 from tvs electronics limited (Mi website) with the invoice no : 1191211.
I have bought mi protection plan for accidental and liquid damages for 1 year of worth rs 899.
On last month my phone was not working properly so i goes to mi service station and given my phone for checking after they checked they declare that phone is water damaged so it will not cover in warranty. br...

I have done my i phone x 64 gb mobile insurance from one assist company.
at insurance time they told me you can claim 2 times in one year insurance time period . i have done one claim in august month and they told me phone is will repair and you have to pay 10% amount and i done that also but they don't repair they replace the mobile after that they told me your last policy is transfer to new imei no. of new phone . after that my phone...