OneAssist Consumer Solutions Complaints & Reviews

I received a message from oneassist today (24/11/2018) saying that my credit card has been debitted for membership. I am not interested in the membership. I don't seem to get any benefit from the oneassist membership and haven't used it but still the fee gets debitted annually. I want to cancel the membership and get the refund for the amount debitted.

Card ending: 9975...

In my hdfc credit card having membership activated and fee has been debited without my permission.
Please cancel membership and refund money immediately. Without my acknowledgement it will be append.
Make sure deactivate the membership and refund my 1399 rs money to my credit card
My credit card last 4 digit no.5993,
Mobile : [protected]
Name : bharathi
Data of birth : 9-6-1993...

I received sms from hdfc bank rs-1399/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto-renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co....

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 11/23/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

Cancellation of one assist membership
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 17 nov 2018.

Kindly cancel this plan and request you to refund the amount of rs 1899. Please deactivate one assist membership & refund me the deducted amount.

Thanks,
Vasu g s

Mobile no:...

Cancellation of one assist membership
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 17 nov 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund...

Dear sir/madam,
Here is m arunachalm. I spoke with helpline regarding oneassist for wallets protection plan. I am already gave information helpline center through phonecall to cancell my plan, without my concern this plan has activated. Am already sent complaint on phone call to helpline centre and also sending complaint through mail. So please consider my request and cancel oneassist for wallets protection plan. I hope so i receive...

I received statement from hdfc credit card that rs-1399/- deducted from my credit card to “one assist” plan on 26/10/18 without my permission. I have requested to deactivate “one assist “ on my credit card in 2017, but still i am getting my hdfc credit card statement, i don’t even know the company and this kind o[censored]nsolicited charging of my credit card, please deactivate and refund my money asap...

Respected sir/madam

I got a call from one assist two days ago. I said i will refer the same with my parents and discuss further. But money has been deducted from my account. I do not want this plan. Please refund my money. This kind of service is not appropriate. I haven't even heard of the company before. Please look into this matter and refund the same-day thank you...

Sending this comparing 4 th times and no solution by this fraud company. They are taking money for insurance (Rs10000) for my iphone x, but no insurance against my claim.
My phone got damaged accidentally and after my complaint, they accepted to replace my phone. But no body came for pick up for 10 daya and after 15 days, one assist team called me and said, due to some delay in registration by shop for my insurance, they cant accept...

Hi,
This is Munna Lal ( ph. no.[protected] and my Relation ship no. is 3034361 and Membership ID [protected].This month my credit card has been charged of Rs 1399 in the name of One assist M fee.1st of all i never opted for this service and withpout my permission it has been done.

So i am just requesting you to deactivate my service and refund my money.

In the last 3 days i called 3 times to your customer...

Dear team,

A credit card is linked to this account which was charged for rs.2999 without my consent on 12/09/2018 with narration one assist mfee.

My concern is that this is the second time that such a thing is happening to me. Kindly get my charges reversed as soon as possible because the interest is being levied on the outstanding amount.

A cancellation request has been raised on the customer...

One assist fee has been deducted from my hdfc credit card on 7th nov 18 without my permission this year..

I have already complained this to hdfc they have informed me to contact one assist. One assist had called me 2 times in this regard but not informing about the refund. They have deducted without my permission.
I have not given any permission to deduct the fee then how they deduct the fee....

I purchased my policy on 26 February 2018 for redmi note 4 and on 7 November I filed a claim. Today claim got approved on 20 Nov 2018 . Claim amount Rs.3400 but they charger me excess payment of Rs.1000. Oneassist persons are cheating me as while purchase they told me excess payment of 10% on the claim amount which should Rs.340 dont know how they are charging me Rs.1000 even when I called customer care they told me its 10% of invoice bill....

Hi,

This is to inform you that, few months back someone from HDFC bank credit department call me regarding the credit card and they told me that you are eligible for HDFC credit card. After that so many people call me about the HDFC credit card status, all the time I informed them that I haven't received any credit card, also till date I haven't received any credit card from HDFC bank. But in my name one credit card is issue...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0391 without my concern on date:19/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3123308
Name :- kiriti nandi...

I received sms from hdfc bank that rs-1290/- deducted from my credit card to one assist plan on 20/11/18. It has been debited without my consent. I feel this shouldn't have been done without taking my approval or consent. Also i don't want to renew it again.

Please deactivate and refund my money asap.
Date of incident : 20/11/2018
Hdfc credit card no. Xx6176...

I received sms from axis bank rs-1399/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto-renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co....

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date:13/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 3079906
Member id:[protected]
Name :- shiv shankar...

One assist plan — cancellation and refund

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 17/11/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please...