OneAssist Consumer Solutions Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899 from my credit card number ending with 1409 without my concern on date:01/09/2018 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :537760
Name :- pavankumar masotbhai chaudharibr...

Hello friends,

Please beware of purchasing things from mi. I had purchase redmi note 5 (4 gb, 64 gb) on 27th of april 2018. I had purchase mi protect with same and paid 799.00 inr for that. I got mail also from one assist (I think insurance company collaborate with mi) that mi protection plan is activated.

Now as simple i contact them today (26th of september) when my phone gets accidental damage. They are...

Mene[protected] ko redmi y1 64 gb purchase kiya jiska[protected] ko oneassist company s kraya jiski id [protected] m delhi m job krta hu or[protected] ko tukalgabad railway station s train m apne ghr aa rha tha. Jb hodal station pr aakr mne apna bag dekha to mara phone khayab tha. Jiski jankari insurance company ko di gyi. Jo doucument mange vo sbhi diye. Jiske karan muje 7 dinn ki leave leni padi. Jis s muje kafi prasani hui. Or uske bad oneassist...

When i raise the claim the one assist agent call me and say what was happend and i said that my mobile was on table and fall down due to incoming call and there after he said me to i write in description that you don't know about that.
So i write that.
And after 48 hours i receive a mail that your claim was closed.
Why this company lying to all middle class people.
Please help...

Hello there

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I dont reuire any plan so credit my money back...

Please deactivate and refund my money...

Hi,
I have already complained about 1 time deduction of 1399 rs. Again one time i got deducted 1399 rs yesterday. One issue has not resolved and it deducted second time.
Please deactivate all my plans of oneassist, this is waste of money, i want refund of my full amount of 2798 rs deducted without reasons.

I am not getting one time complaint money back, how can we expect other service to refund after anything...

Hi,

One assist has been activated on my hdfc credit card without my knowledge/conformation, & at[protected] i got a simply message with deduction of rs 1399.

I want you to cancel my subscription and refund my money as soon as possible.

I have also mailed & called to one assist for the same, they have taken 48 hrs to response, but i have't get any response or refund yet...

Pls do...

Hello there

I received sms from kotak mahindra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 15.10hrs....

Hi oneassist customer service,
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2736 without my concern and due date is 13/oct/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. Please take the necessary action asap and i got the message like this dear customer, autopay...

One assist plan — cancellation and refund


Rakesh b kale on 24 september 201 submit a complaint
I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 15/9/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected],...

I am not interested on this one assist plan. And i am not find any deactivate option from my account details. Its making me to comfortable.

So i want to close my one assist account. Please make my account inactive as soon as possible. And don't make auto renewal.

Account details
Relation ship no: 2870678
Phone number : [protected]
Name : surendra babu g...

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 31/08/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

I got a phone call from one assist to active one assist membership in my registered mobile number after some days of reciving hdfc credit card with the yearly service charge @ 56 rupees. But now i came to know that was about 2 thousand. That is very painful to me. So to unborden my head iwant to deactivate my hdfc one assist membership as earlier as possible for which i will be able to return back my money. Please cancel my membership and...

I received one sms about deduction of 1399 rs without my permission against oneassist from my icici credit card ending in 7000. I have no use of this policy.
I do not want this subscription and need my money back.
I need this subscription to be cancelled and refund of my money.
My customer relationship number is 2805942.
My mobile phone number is [protected]....

Dear team

I am facing problem with concern team of one assist company
Regarding power individual cancellation plan.
Without my permission service has been renewal and 1399/- charges deduct from account, even i already inform to one assist customers executive for service deactivation before renewal date
Inspite of early informed my service has been renewal
One assist executive erritating me many...

My relation no. 624711
Mob. No. [protected]

My theft claim for my galaxy note 8 had been approved on 5th of sep 2018 for the amount of rs. 36, 907 and on 6th of sept i had sent my original documents to oneassist claim department which had been delivered to them on 10th sep 2018.

On 14 sep 2018 they had processed my payment and on 18 sep 2018 amount received to me is rs. 17, 830. As the approved amount...

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 19/9/18. Without my permission.. I didn't get any mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. 'please cancel the service.

Please deactivate and refund my money asap
Date of incident : 19/09/2018
Icici credit card no ending. 8009...

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 10/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap.
Date of incident : 10/09/2018
Hdfc credit card no. [protected]...

Amount deducted

Name - vishnu k
Mobile number - [protected]
Helleo one assist,

Same happens with me, hdfc agent told me its life time free credit card then only i have applied for the credit card, i didn't asked for one assist mfee so how can you deduct rs, 1399/- without my consent from my card which is yet to be delivered, who gave you this right???

Better you refund refund my money...

You have activated one asst consu services on my icici credit card with relationship no 5303043. Please deactivate my relation and refund my money. I dont need these services anymore. So kindly consider my request and resolve it as soon as possible. Hoping an appropriate reply. Expecting a faster reply so that i can suggest your services to any other personal....