OneAssist Consumer Solutions Complaints & Reviews

Hello there

I check my credit card statement of month september and found that rs-1399/- deducted from my credit card to one assist plan without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act

Please deactivate my subscription and refund my money asap
Date of incident : 07th sept'2018
Hdfc...

Respected sir,
I am taking tv protection plan cover amount of rs 15000/-
I am purchase a tv 16145/- in feb-16. When i am applying claim company has give me 15000/- plan coverage amount, but as same time one assist give to me estimation received the cost of the repair would be 24381/- which are aware of this by adding rs 9381 from my side. But natural thing is estimation cost going to very high after deduct depreciation cost.br...

Hello,
This subrahmnayam goriparti with one assist membership number id: [protected]. I found that a year back the ampunt of rs 1899 was deducted from account without my permission. Recently, i got an email regarding renewal of my membership. I tried to send an email to cancel my membership but the provided email was not reachable. Hence, i kindly requesting please cancel my membership with id of [protected]

Id: [protected]br...

I have taken a insurance policy from one assist for my xiome note4. But my name registered as rakesh kumari instead of khushboo kumari due to their executive fault. When i request them to correct my name they said they can’t change my name and i uploaded every document which they want. They said that i can claim in future there will be no issue regarding different name. Or i can send confirmation mail regarding name if required. Now when...

I want to disconnect the one assist service and my relationship number is 2633658 and my card number ending is 2605. I didn't wanted the plan and they called me and told me about the plan and told them that i am not interested and i cut the phone and after some time notification came that 1899 has been debited from the account. So i want you to refund my amount as quickly as possible otherwise i am going to close my account and i am very...

I am a HDFC bank credit card holder . I Received Mail from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN without my permission.I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-.

OneAssist Relationship Number : 2803216
Name :- SHAIK ROSHAN BASHA
Credit Card Number Ending :- 9159...

I am a HDFC bank debit card holder .I have received a message on 28/9/18 where my One Assist membership get's auto-renewed and the amount gets debited from my account.
I am not interested about this service and don't want this membership any more. I have even mailed to [protected]@oneassist.in regarding cancellation of my membership, but got no response.
So, please cancel my One Assist membership.

OneAssist...

Hello,

I have received sms from icici bank that is rs 999/- deducted from my credit card to one assist plan without my permission. I also got a mail from one assist team. Please deactivate and refund my money as soon as possible.

Date of incident : 28 sep 2018
Time of incident : 22:25 hrs
Icici credit card no : xx5002
One assist relationship : 5391393...

I received sms from my bank that rs-1399/- deducted from my credit card to one assist plan on 01/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Invoice number...

I am one assist member (No-[protected]) since 2 yrs. I think there is no benefit for using this oneassist for last 2 yrs. Every year i lose my money about rs.1899. This year i got message from oneassist that your account will expire next 3 days. I want to deactivate before renewal for which i did contact customer care on 24.09.2018. They assured me that your cancellation request taken by us (Req. No[protected]. But instead of cancel my account...

I got a call from icici bank mumbai. He did not ask me for the activation of service just gave me the information about the service they provide. They have all information regarding my address proof and they deduct the amount of rs 1899 from my account without my permission.

I got a message my relationship no. Is 5323140

I dont need this service please refund my amount and deactivate the service.

My...

Hi team,

Without my knowledge you have debited 2500 in my credit card please refund my amount immediately. This is not a proper way to debit amount without customer knowledge

Also deactivate this service as soon as possible also my mobile number is [protected]

My registration no is 2829197. Note refund my amount immediately

Thanks

Jayaprakash k....

Hello there,
I received sms from hdfc bank that rs1399 deducted from my credit card to one assist plan without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my credit cardand use of my credit card by the company is really a criminal act. I got the statement of september from my bank and this deduction is against my will.
Please deactivate and refund my money at the earliest.
br...

Cancellation of one assist membership
I am using hdfc credit card ending with 1160. I got a message stating that an amount of rs.1399 was debited from my credit card for one assit (Relationship no. Is 2817463) without my permission on 27 sep 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount..

Kindly,...

Cancellation of one assist membership
I'm using hdfc credit card. I got a message stating that an amount of 1899/- was debited from my credit card without my permission on 25 sep 2018.

Kindly cancel this plan and request you to refund the amount of rs 1899/-. Please deactivate one assist membership & refund me all the deducted amount..

Kindly, refund my amount.

Thanks and regards
Manivannan...

Hi, one assist has deducted rs-1899/- from my hdfc bank credit card without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap. I am calling the oneassist team and they are not deactivating the plan, just talking and wasting my time.

One assist id number: [protected]
Mobile no-[protected]

Make sure to deactivate this plan asap, if not.. I will also no more...

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1399 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1799 .This...

I am a HDFC bank credit card holder . Today got a SMS, Oneassist membership fee has been debited on your card ending 7390. The bank has auto debited money from my credit card number ending with 7390 without my concern.One year ago when I apply for credit card, They said as per your concern oneassist service activated but that time also deceived me because I am not know such kind of service activated without any concern, so complaint not done...

I have received the hdfc credit card...WITH OUT MY NOTICE i was charged rs 1399 for the oneassist mfee .i do not even know the service. im not interested in this service..kindly REFUND back rs 1399 to my hdfc card .its total fraud .how they charge the money from credit card with out notice
nawaz shareef
[protected]
[protected]@gmail.com
hdfc credit card:************7916
thank you...

I have bought my iphone 7 insurance policy from oneassist in 2017. And when i am trying to get it renewed in 2018, those guys just refused to do so. I think they are cheating customers by just providing policy for one year and not getting it renewed thereafter. I tried to contact sameer sable (Mob no. [protected]) and he also did not take any action. I sent multiple emails to their customer support but no one replied. Please guys beware of...