OnePlus India Complaints & Reviews

One plus team,

i am facing a lot of issues with my recently purchased one plus buds z2 . in a short span on 3 months i have submitted the earphones 3 times as either 1 or 2 plugs are not working.

the quality of one plus products have came down in recent past .

help me to get my devised repaired or exchanged.

you can contact me on [protected]...

Raised a complaint about display issues on my tv baught 6 months back.
Even after 21 days fromnthe date of complaint, no resolution taken place. Revert from local service centre is very arrogant....

Oneplus service centre kota
Has replaced my original screen from my phone...

I purchased one plus nord 2t 5g from one plus official site . As I had already mentioned gst details of my company at the time of placing order but the oneplus officials has not mentioned my gst details on my invoice no. MHEC[protected] . My order id is M[protected] . I called on the spot after getting delivery of my mobile on customer care of oneplus and requested them to change my invoice and told them to input my gst details and...

Showing green line in display after updation,...

I have purchased Oneplus tv from Flipkart, on last year 16th October 2021. The display issue started from 27th July 2022. I have contacted customer care and they sent technician to check and he checked and informed the display issue. We are not able to open the TV, its showing black screen only. TV display has some manufacturing issues, need to be replaced. I asked the assistance from Customer care. It's been more than a month now and they...

I have purchased one plusd nord 2 last october month from gip mall noida sec 18,
after 2 days ago Suddenly my Phone display remove.
please resolve my complaint ASAP....

I have purchased OnePlus 43" Android TV on 17.02.2022. I lodged complaint on customer care on 20.07.2022 regarding internal heating but without technician visit, Complaint was closed. Again Complaint registered on 27.07.2022 & technician visited and informed me Pannel is damaged and will be replaced within one week on part availability which will be covered in warranty but again Complaint closed without resolving issue with wrong feedback....

I am Deepak Rathor,

This is my Case ID:[protected]

To add additonal comments, reply to this email with your message.
And they have take 4-5 business working days to activate the plan. But this is not successful and today done 26 day...

There is no option for Assamese language in the system default languages. I need to add assamese language in the next update as the user knows only Assamese language...

I have order an oneplus tv y series 32" at[protected] my estimate delivery date is[protected] it has been more then 5 days i have not received my order. While i am tracking my order, status is order has reached at rapar facility at[protected] still i have not received the order. I have contact to customer care but they are not solving the problem...

The display of my mobile is broken, which I have put at the service center for 29/07/ 2022 replacement, the part is not eligible yet, please help me, the company is rotating me after five days And i have done 3000 in advance still no solution please sir help...

Case ID:[protected]
My TV is not working since 1st July'2022.
I have registered a complaint via the service helpline OnePlus number and it's been 2 months now and my complaint is not yet solved. I am so frustrated with the OnePlus Service. My TV is under warranty.
They said they will change the wi-fi adapter of my TV and still, the damaged part is not available in their warehouse.
I have communicated with...

Hi,
I had purchased the TV unit U1s -55 last year on 7/10/2021 from Flipkart but 7th august my Tv unit suddenly all screen blackout & i registered complaint on oneplus site under the complaint no.[protected] .
on 16th August Engineer had come in my site & check the TV & said its mother board problem & we will replace 3-5 days after that no reply received from oneplus . many times call them but no positive response because...

I Bought One Plus TV 50U1S After Sometime My TV Screen Blank After 5-6 Time Switch Off TV Then On Tv Work Complete But Again Same Problem Occurs When I Complain one Plus Then Technician Come And Check TV Then they Say Some Like A Motherboard Issue I Order Company New Motherboard When Parts Come I Solve Problem Still 10Days Gone But One Plus Say No Part Available Wait For 5-7 days Extra
So I have One Question to one plus When u have...

Hi

The brand has lost all the respect in my eyes this time. The phone suddenly went to a factory reset without me doing anything in the mid night. I panicked looking at the screen because there was a single message that I understood that my phone is going to factory reset and everything else was being displayed in Chinese.
How on earth can I understand Chinese! Then the phone got automatically shut down. It went into...

I have purchased oneplus tv from Oneplus showroom satyasai square indore, on 9th August 2022. The display issue started from 15th August 2022. I have contacted customer care no response till now from them. I asked for replacement of the TV but no response. provide me replacement or refund of money. But I don’t required any repair... Cheap quality, Low quality Product of Oneplus india. No Buy more...Totally De-satisfied by Oneplus India....

I have purchased this phone only 4 months back and I have been to the Oneplus store 7 times in the last 2 weeks. Firstly, the phone would switch off randomly almost twice a day, so I went to the service centre and they told that it is software issue without checking anything. After the software update, the same issue came up and the phone went into "CrashDump Mode". This had already resulted in data loss 2 times now.I again asked service...

On 6th August 2022, I ordered a new "OnePlus 10T 5G" phone under exchange offer. One 11th August 2022, the bluedart delivery person came and rejected the old phone for exchange and canceled the order.
Until today i.e. 22nd August 2022, I have not received my refund amount of 42, 429/- rupees. And, there is no email communication from OnePlus about my refund status.

I have called their customer care multiple times and...

I bought Oneplus 9R in 8 months ago. 4-5 months ago it fell and the back panel glass was broken. I had visited Oneplus service center to get it replaced and it was too costly 3000+ INR. Hence I decided to use the phone as I was anyways using the phone cover.
Yesterday it suddenly turned off while I was using google maps. It did not fell or anything in recent past. I visited the same exclusive center in Brigade Road Bengaluru and they...