OnePlus India Complaints & Reviews

I have a oneplus 9. Bought it in april 2022 and since then I am facing an issue with the slide button to put the phone on ring, vibration and silent. It often gets stuck, then I have push it really hard. So, it got stuck just as everytime but it's not moving now, I tried alot. So I went to customer care centre. First of all, the nearest centre is half an hour away from my place and when I reached there, there was a waiting for 2 hours and...

I have brought OnePlus buds z in the year 2020 December now it's not working well the buds can't even hold the battery for more than 10 minutes of playing facing this problem for 3-4 months . I contacted the customer care and went directly to them but they refused to repair even am ready to pay for the repair but they refused.
They saying that only if the buds is below the warranty period they will replace it no repair direct replacement.so...

Hi Team,
Bought new mobile phone OnePlus 9RT 5G on 17/Feb/2022 and facing sensor problem right after 15 days. Went to service center (VR Mall), they said problem is fixed and it'll not happen again and if its still persists - will deliver a new phone and replace it via doorstep delivery.
After 5 days, it started having same problems again. Reached the customer support guy and they have stopped picking up phone. Reached out...

The issue that I have experienced was: I wanted to purchase Type C to USB cable for my charger. I mistakenly placed order wrong cable with both side Type C. When the product delivered to me. I noticed and called to One Plus customer care and they denied it to return or replace with new order, which I want to purchase actually.
I accepted that I ordered wrong product but I don't even use this product and inform them immediately to return...

I have ordered ONEPLUS 9RT 5G HACKER BLACK 12GB RAM +256GB STORAGE with an exchange offer of my old phone Oneplus-6 6gb ram and 64gb storage on 1st of July 2022 and after that i get estimated delivery date 4th of July 2022. i have paid Rs28000 through axis bank credit card on oneplus.in . today is 7th of July 2022 i have not received my order. whenever i called to Oneplus customer care number they said there is an issue from their end and...

My one plus tv display is not working from 24 june still haven't received any response. Though the engineer visited the site on 24 th june i was informed it will take 10 days for replacement but still haven't received any response yet

Tridip Kalita
[protected]
AS220654BT0251 complain no...

I ordered a phone NORD CE 2(8-128) at discounted price of ₹19000 using my icici credit(actual value-₹25000)...the customer care of OnePlus confirmed twice that order will be given to me...i have proff for the same...but now they are not keeping on their words . they cancelled my order and giving me refund...but now i can not order the phone at same price..so i want compensation for the same gap amount of ₹6000.. KINDLY HELP ME WITH...

I purchased OnePlus Buds Pro from your official website but now when I opened the box I seen seen the serial no of product and serial no of packaging box is different, When I was use it first time on call I feel my voice is other side person not getting properly and same I tried 2-3 call other days also same problem appears. Then I checked box and packaging and seen full different product I received. I received wrong damage product and please...

I have bought one plus nord 2 12 & 256 gb within 10 days a phone would be started a problem with ringtone then after some time a heating issues will be arise I have raised complaint about this issue to their service center and in emails also but not replying properly. A service center man says it was normal. I say heating issue is not normal but he has not agree with my complaints. Thereafter I have wrote too many mails to one plus but they...

I have purchased a ONE Plus Band W101IN, six months ago.
Now the Band display is not working properly, it has some display issue.
On going to the service center, they refuse to repair it under warranty as they say it cannot be repaired under warranty and you will have to pay for the repair.
Ref no : KWQUCZNNESBG...

Order Number M[protected]

poor service by one plus and bluedart courier

I order one plus 9rt mobile with old my phone exchange, without checking anything by bluedart ur phone fault we can't take it back ur money will refund in ur account, one plus also telling we don't have rights speak with blur dart...

I have lost my data all by itself. I have not updated or downloaded any application. All of a sudden in a no network area my data have been erased.complete camera folder and 90% of my other files. Poor security. No one responds properly as well. No other forum to complain. Pathetic using one plus and Android. I will never ever buy this phone or never suggest anyone to go with one plus ever....

My device oneplus 8t suddenly has pink vertical line even though there is no any damage done from my side clearly its oneplus software issue, when visited service centre folks simply said replace screen with 14000 with 3 month warranty after testing why shold customer pay for your faulty doings ? alot of customers are facing same issue after not doing anything...

I bought my Oneplus Nord mobile in August 2020. On June 2022, my phone randomly switched off while using gallery. When i tried to switch on, it displayed "QUALCOMM CRASHDUMP MODE". I took my phone to Oneplus service centre in CP, Delhi. They could not give me any genuine reason for this to happen but the only wY out they suggested was to get my mother board changed, whose cost was 26, 000 which is more than market value of the phone at present...

Hello Sir/Mam, I bought a OnePlus 8 device.
It has network issues from the very first day. I was told by a notification from the phone that the issue is a software issue and it will get resolved in the next software update. But it didn't get resolved.
I gave the phone to the service center for repair.
They gave the phone back after changing the motherboard and told me that the issue is resolved.
Then after that...

Case Id:[protected]
By going with oneplus good reputation and good reviews about the brand I decided to purchase the newly launched model Oneplus Nord CE2 5G in March-2022. I didn’t know that this would turn out to be a nightmare for me.
The problems started just after one month and I started having difficulty in making and receiving calls (The most basic feature of a cell phone). The ongoing call would blank (stopped...

I have purchased Accidental Damage Protection Plan for my Mobile one plus 10R 5g on May 28th but till now not received any kind of activation code and its been 20days waiting for the response and i have experienced very worst response from your end and my mobile got physically damaged but now service center is also not responding so find the attach case id .

Insurance ticket id[protected]...

Hi ! OnePlus I'm very much worried about you because of your work .
Because I bought OnePlus nord Mobile before 1 year when it was launched .
Their was a huge hike for this and I'm also so much excited to buy this .
The query for me this Mobile cost around 30k
I'm very disappointed after buying this
I have a Problem on this OnePlus display that was a "purple tint" spreading in my display i thought 🤔br...

Working is not and tha battery not support my Odar reatarn please and my manny please retarn...

I bought my One Plus 9R mobile on 29.12.2021 and it is within warranty.

From the First Month itself I started having multiple issues with my mobile. Authorised One plus service centre team updated my mobile's software multiple times. Still issues are recurring and they are in multiple. Whenever I approach Service Centre, they ask to call Customer Service Call Centre, Whenever I call Customer Service Call centre they ask me...