OnePlus India Complaints & Reviews

I loved a lot about this company and brought one plus Nord ce.. but the situation reverse from the starting itself..
Lot of issues.. within 10 days more than 3 times given for service in service centre..
Still it's problem.. kindly don't recommend this worst brand worst service centre and worst mobiles

After oxygen 12 update my phone is getting some green vertical lines and this is not happening to me, i ah e checked directly with the service centre they asked to changed the display and its cost around 15000 rs, one sudden update happened this and the company is trying to loot the customers
This is the complaint link for the same issues

https://community.oneplus.com/wap/thread?id=1532524

I bought oneplus y series,
After 2 months of play, the tv started hanging again and again and even the color resolution of the tv is changing automatically during play time.
The tv get stuck all of the sudden and then I have to restart it for further play.
Further i can see fluctuating green line at the bottom of the display during play, which seems to be like the display is having some issue

I want to get this issue resolved on priority.

With regard
Tarun pandey

I have purchased one plus 43" Y series tv last year in October 21. It's not even one month and I have some issues with remote. I raised the request on 14th July 22 regarding this issue. Today it's 28 july, no information regarding this. It's a fraud company and fraud service they are giving.
Request no- C234169

Sir,

We have purchased OnePlus 50inch Tv on 13th Nov 2021, through Flipkart. Tv screen flickering on 11th july 2022 & complaint Registered 12th July 2022 (Ticket ID is 2G12-44802UDSC[protected].
The service Engineer comes 13th July & they checked & found he said Tv Board problem, Then he told after one week we comeback & fixed new one board, But still no one responded.. & what is the status of my Tv.
Please resolve the problem as soon as possible...

Regards,
Ramakrishna

I have been struggling for a month to get my OnePlus phone repaired from pickup/ drop service, that too a manufacturing defect of camera. On 14th June I had raised the request, 2nd of July it was picked up. Since last 25 days I have not got my mobile back. Many escalation complaints registered but no action has been taken till now. Even, after asking several times when will I get my cell phone back nobody has provided any clear status of returning my cell phone. Worst services I have ever encountered. I am struggling with their services since last 1 month and 14 days. I have told these people i want my cell phone back before 27th as I have a big event to capture ion 28th but till now malafide informations with ambiguities has been provided to me.

I bought a one plus TV in Dec2021. In march I am facing issue with google voice commands, I just neglected it and operated via remote buttons. Now I am getting a straight line on the TV screen on 29th June 2022. I raised a complaint in the service on 1 july 2022 and they promised us that the resolution time will be 15 days. One of the Service technician visited our home, inspected the TV and said that its panel issue and the panel needs to...

The mobile costing 40000, which was bought just about 6 months back has conked and not switching on. After 3 days service centre has informed that the Motherboard is gone and it will take 15 minutes to repair as the spare parts are not available.

It's really surprising that the spare parts are not available for the latest model.

Company should replace the instrument for such serious problems and should stop inconveniencing the customers.

Wifi was not connecting

Hi,

I am Dipali Jain residing in Nagpur Maharashtra.
I am fed-up of one plus customer services as they are taking there customers Incident happened with me:-
I purchased a new model of this company on 23/09/2021.
Right after 2 month it started giving me trouble allot.
Gradually now its in that situation that its getting off 10times a day.
I visited the store multiple times and the store people is saying that it will take 10 days to repair.
I mean what will I use for 10 days?
They are not supporting at all!
Firstly when I visited to Nagpur store they didn't diagnose my phone correctly they said it will be alright they just updated the software and told me that it will be fine. And then after exact one day it started throwing the same tantrums.
Then I went to Indore and visited the store situated there and they told me that its a battery issue and it needs to get replaced and even that they are saying 10days?
I mean what is this behavior why a normal battery change should take this many days?

Please help me as I am a working person and feeling little helpless here.

Awaiting Your Response

Thanks & Regards
Dipali Jain
[protected]

This is in regards to the rude and disrespectful behaviour towards my father at one plus authorised service centre at Qdigi services limited, Hisar, Haryana. The service centre employees were very rude and disrespectful towards my father. Refused to give him the phone back citing that their machine stopped working even after my father showed them the email and sms of money being deducted. Started shouting at my father. 10 or so people gathered and saw what was going on and my father only got his phone back once the people gathered admonished the staff. Even then he was very disrespectful. Wasted 2.5 hours of my father and he had to go through a harrasment by these people. Please take appropriate action or I would have to file a legal complaint to address the harassment done towards my father.

Hello sir
I am a customer of one plus Telivision
This product is not good I bought the TV. date 22/11/2021 But now it's not working. 19/07/2022 of suddenly closed. not working after that.
And not even 1 year is over yet.
Brand - OnePlus
Product - LED SMART TV 40Y1
Model no. - 40FA1A00

IMEI number not matched

After android 12update in my one plus 8t mobile i am facing display issue.green lines has apperead on my screen.and this is not due to any physical damage.i have showed this to service center they are saying to change the display and i have to bare the 14190 charges of new display..this issue has been faced by my many friends having same mobile.

Server centre don't repair my mobile.
My phone now under warranty. And he told me to pay money than he repair my mobile.
He taken my mobile imei number.
My imei number is [protected]
I am cantact junagadh service centre

Am Parthkumar Patel.

I'm a One Plus user who's been using the OnePlus Nord CE for a year. The phone is even terrible. I had to utilize it because it was expensive and non-refundable.

On June 29th, 2022, I had an issue with the back camera and went to the repair center. They took my phone because it was still under warranty. They informed me that the camera will have to be replaced, and they had requested a new camera.

I phoned the support center and asked for an update in a week, and they stated they will talk with one another and fix it as soon as possible. After that, on July 12th, I went to the service center. They continued to use the same reason. We'll contact One Plus and inquire.

I contacted One Plus Customer Service the next day, and the executive said he had highlighted my issue and that One Plus will try to remedy it within 24 to 48 hours.

I approached One Plus Customer Care again today, July 18, and the executive informed me that my issue had not even been handled. I am really dissatisfied with the OnePlus. They are referred to as luxury brands, however, they deliver the poorest service. A OnePlus customer service representative informed me that my repair would take 15 days, but it has already been 19 days.

I had to cope with a lot of stress as a result of this since I had spent so much money and couldn't use the phone, and I didn't have another phone, so I had to buy a cheaper phone. I purchased a premium phone for a premium service that does not exist. In reality, whether I use it or not, the phone's worth continues to fall after purchase. I couldn't use my phone because of this service. It is entirely the fault of One Plus. I need reimbursement for the damages I've had to cope with in the last month as a result of their failure to offer adequate service.

I request that the consumer helpline investigate my complaint. One plus did not deliver superior service. I believe I will receive justice in this case.

Unable to set/add contact photo for contacts.please fix this defect

Hlo sir /mam . I have some thing problem in my one pus mobile . Seems Black line on screen. Day by day line is very dark .plz cantct with us

My screen got violet and blue in color automatically. There was not any mishandling from my end but when I approached one plus service center Anupam saket New Delhi representative there asked me there is bend on mobile but no such anything and also what is the relation between bend on mobile and screen display going. It is such a pathetic service from them. This is my hard earned money and they are taking it unnecessary and in unethical way. I had to pay 6875 from my end. If needed I can furnish all the details.
Hope to see any resolution on same.
Address of Service center is below:
OnePlus Exclusive service centre,
PVR Anupam, 11 Community Center,
Ashok Vihar, Saket, New Delhi,
Delhi 110017

Hey there

I've order 2Bluetooth oneplus bass edition.. From my brother account number is [protected]... 1 Bluetooth is not working I've complained but they are not helping me they are not concerning about customers ... Two time I have sended my product to them they not solved my product and they sended me damage product n they're saying it's damage although they are ruined my product and not helping me
Now what can I do my too much time wasted oneplus company service and my 2000 money...
Help me

First time I've complained to them but they are not resolved the date is... 28/6/22

Again I've complained still they not resolved the date is 6/7/22