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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 17

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@60Subham
from Kolkata, West Bengal
Aug 8, 2022
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Protection Plan Still Not activated

Address:Kolkata

I purchase a One Plus Mobile along with Protection Plan on 28/5/2022 for which I paid all amount in advance of both Mobile & Protection Plan charges. Company said Protection Plan will be activated within 3-5 working days its being more than 75 days but my protection plan has not been activated yet, , inspite of protection plan premium amount being paid in advance.

I have raised complaints via Customer care number, Whatsapp...
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Ritvikshukla
from kanpur, Uttar Pradesh
Aug 8, 2022
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Wrong Bluetooth replacement on repair

Address:axis colleges,rooma, axis colleges, rooma

Sir,
I gave oneplus bullet wireless z Bluetooth bass edition in repair and i got oneplus bullet wireless z2 Bluetooth. In this Bluetooth sound quality is so bad . So i kindly request you to resolve my problem...
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Amarraj0
from Noida, Uttar Pradesh
Aug 7, 2022
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Oneplus Tv not repaired since 65 days

Address:A-3, fitec gateway, sector 75, noida

My TV display was having problem from last 65 days.
We have complained about it to the company but it has not been repaired till now.
Company is making excuses instead of repairing it.
Every person representing the company is making different excuses....
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Dablu1716
from Bihar Sharif, Bihar
Aug 7, 2022
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Oneplus bluetooth/ Getting less sound in left one of the bluetooth

Address:Sant Longowal Institute of Engineering and Technology, Longowal; Dist.: Sangrur; State: Punjab

Hello sir, I am Saurabh Kumar a student using your oneplus bluetooth since 7 to 8 months and from 2 months I am facing problems getting less sound in left one of the bluetooth.. So please solve my problem for that I am very thankful to you...Please solve my problem as soon as possible..
Thanking you..
Your's Trustworthy
Saurabh Kumar
Mob. No.:[protected]...
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Address:A/41 kotyark nagar society near sastribaug panigate, vadodara,390017

I love one plus products and all of my family members use one plus mobile phones. Its a great company so i ordered one plus 10R on 23 july and i got it on 30 july by amazon.And within 4 days that is on 4 th August it got stolen.
My concern with the company is if it can provide any help.I really need a phone especially one plus.i loved using 10R.But now I don't have any funds anymore to buy it again.Looking for a positive reply from...
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salam kirankumar singh
from Guwahati, Assam
Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brand warranty

Address:Radiant Appliances and electronics Pvt. Survey No.111, 112, S-2 A 1, ECity,Fabcity,Maheshwaram Mandal, Raviryala Village,Ranga Reddy.Telanganaa-501141

Hi
Me Salam Kirankumar Singh from Manipur, Thoubal I buy one plus Tv model of 43FA0A00 on 20/02/2022 from Reliance degital store Thoubal but now the TV has problem of screen whitening no picture on it while watching TV only hear sound so me request a repair service on 25/07/2022 to one plus Tv customer service but no solution right now so I report again and again for repair service....
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Respected Sir/Madam,
I purchased a 50 inch LED TV (Oneplus 50 U1S) through Jiomart on April 26 2020 which got delivered on April 30 2020 which cost me 41000 INR and within 2 months of purchase the screen of this TV is damaged. I raised a service request on 19 July 2020 and after calling them continously after a week a technician came and requested a change of screen panel or tv replacement to oneplus. I m calling to oneplus service...
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ANUGRAH AM
Aug 3, 2022
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Oneplus 8 display issue

My OnePlus 8 screen has a horizontal green line without a single scratch. It has only been 1 year and 6 months since purchase. I'm not sure how OnePlus handles quality control....
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Vivabhi
from Mumbai, Maharashtra
Aug 3, 2022
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Oneplus 9 pro 5G

The mobile less than six months old has conked and i am informed that the mother board is faulty and they don't have spares. They told 10-15 days time for service.
It's surprising that spare parts not available for the latest model and they want 15 days time for repair.
The instrument was given to the service centre in Mumbai on[protected] and no response yet even after 13 days.
A high end phone mother board cracking...
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Pranav\'z Gupta
Aug 3, 2022
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Not able to raise warranty request

Address:Shimla, Himachal Pradesh

Hi Team,

I am using your OnePlus bullets wireless Z Bass Edition. I followed the steps mentioned in your terms and conditions to raise a complaint however not able to raise that as my pin code was not serviceable and if I am looking for service center it's 250Km away from my place. However it's not even a remote area i am residing in.

I called your customer service it was the worst customer service I have ever...
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Ashok Addanki
from Hyderabad, Telangana
Aug 2, 2022
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Not Resolving the issues

I'm using OnePlus nord2 from one year, recently I got official Android 12 and Oxygen OS 12 update from OnePlus, after updating I got many issues, from long time I'm requesting OnePlus team to resolve the issues but I have no solution they wasted my trust and time (literally cheated me). I want to file cheating grievance against them....
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ali986
from jodhpur, Rajasthan
Jul 31, 2022
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Return/replacement

Sir i had taken z bass edition neckband from oneplus company which was in warranty period and i gave it to the company for repair using service onepluscare app given by the company (picked up from me on 6th july and on 18th july) ) I got the empty box through courier, sir, it has been so many days, the company people have not taken any action nor are they asking me to give back my product, there is no response from their side please help...
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Dsm323224
from Pune, Maharashtra
Jul 31, 2022
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One plus service centers not helpful or customer friendly

Address:JM road Pune Maharashtra India

I am a die hard fan of one plus, and using one plus phones since last 9 years, and had planned to buy your new launch this year. Lovely phone, nothing to complain about. But your service centers are very inefficient and not at all customer friendly. Would like to give a feedback of my latest experience on 31-jul-22.
I am still using one plus 6, it's in A1 condition even after so many years... No complaints, but the battery is now depleting,...
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Kundan kt Singh
Jul 31, 2022
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Earphone

Address:VBHC APARTMENT BLOCK A4, ROOM NO - 429, 4th Floor, VALAYAKARANAI VILL, KANCHIPURAM DIST, AAPUR POST, CHENNAI- 603204

My Bluetooth headphone power is not getting on, suddenly got off, kindly do needful as soon as possible......
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Bala6306
from Coimbatore, Tamil Nadu
Jul 30, 2022
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Worst mobiles

Address:Coimbatore

I loved a lot about this company and brought one plus Nord ce.. but the situation reverse from the starting itself..
Lot of issues.. within 10 days more than 3 times given for service in service centre..
Still it's problem.. kindly don't recommend this worst brand worst service centre and worst mobiles...
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C Abhilash
Jul 29, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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OnePlus 8t vertical lines after oxygen 12 update

Website:community.oneplus.com/wap/thread?id=1532524

After oxygen 12 update my phone is getting some green vertical lines and this is not happening to me, i ah e checked directly with the service centre they asked to changed the display and its cost around 15000 rs, one sudden update happened this and the company is trying to loot the customers
This is the complaint link for the same issues

https://community.oneplus.com/wap/thread?id=1532524...
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Pandey1989
from Delhi, Delhi
Jul 28, 2022
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Oneplus y series Television

Address:House no. 58/wz,B1 mini market, Janakpuri (110058)

I bought oneplus y series,
After 2 months of play, the tv started hanging again and again and even the color resolution of the tv is changing automatically during play time.
The tv get stuck all of the sudden and then I have to restart it for further play.
Further i can see fluctuating green line at the bottom of the display during play, which seems to be like the display is having some issue

I want to...
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Vishant540
Jul 28, 2022
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Oneplus Y series 43" TV

I have purchased one plus 43" Y series tv last year in October 21. It's not even one month and I have some issues with remote. I raised the request on 14th July 22 regarding this issue. Today it's 28 july, no information regarding this. It's a fraud company and fraud service they are giving.
Request no- C234169...
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Ramakrishna devadiga
Jul 26, 2022
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Tv screen flickering Issues

Address:Ramakrishna, Ugrani mane Kumbashi, Kundapura Tq Udupi District Karnataka.

Sir,

We have purchased OnePlus 50inch Tv on 13th Nov 2021, through Flipkart. Tv screen flickering on 11th july 2022 & complaint Registered 12th July 2022 (Ticket ID is 2G12-44802UDSC[protected].
The service Engineer comes 13th July & they checked & found he said Tv Board problem, Then he told after one week we comeback & fixed new one board, But still no one responded.. & what is the status of my Tv.
Please...
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Address:84 Girraj Nagar, Sirsi Hathoj Link Road, Sirsi Road, Jaipur, Near Akshat Meadows

I have been struggling for a month to get my OnePlus phone repaired from pickup/ drop service, that too a manufacturing defect of camera. On 14th June I had raised the request, 2nd of July it was picked up. Since last 25 days I have not got my mobile back. Many escalation complaints registered but no action has been taken till now. Even, after asking several times when will I get my cell phone back nobody has provided any clear status of...
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