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OnePlus India Complaints & Reviews

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Last updated Mar 28, 2024
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OnePlus India reviews & complaints page 13

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M
Mickey01
Sep 25, 2022
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OnePlus 10T 16gb ram

Address:Pune

I am writing this in regards to OnePlus 10T 16gb ram latest launch phone, which i bought on launch date 09/05/2022.

Exactly after completing 19 days of regular use. Phone turned dead.
Very less use and unkownly it turned dead.
I went in service station I thought I should get replacement then an there however got to know it's out of 15days replacement warranty. Which I was not informed at the time of purchase.br...
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J
jsk2k2
Sep 23, 2022
Sep 14, 2023
This thread was updated on Sep 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One plus tv wifi not connected - not resolved from four months

Address:10/32A, Rasappa street, Pallipat road, Nagari-517590

Dear sir,

I have booked complaint one plus tv not powering on on may 2021. one of Technician from jeeves came and checked tv and asked rs. 200/- for service charge i had given. After one month he came back and changed pc board, at that time tv powered on but wifi not connected, that technician said, again you book complaint for this wifi problem then only this problem will rectified. Then he asked rs. 200/- for service charge,...
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Address:Patiala

Case ID:[protected] . I have submit complete before one month ego. But company was not resolved my complete. Then I call your coustomer care services ask for resolve my complete his ask me please wait 1-2 Day....
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S
Sakshi Nijhawan
Sep 21, 2022
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Bad product received

Address:Gohana
Website:OnePlus care application

Firstly I have brought OnePlus earphone wireless bullets z2 on 6 August, after 20 days it's not working. Then, i have registered a service.

Then, after repaired i have received old or bad earphone or it's not working.

So, i have again registered service. Now my complaint is cancelled.

Because of physical demage but it's not my fault.

It's happened from OnePlus service centre.br...
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S
saurabh25rawat
from Bhiwadi, Rajasthan
Sep 21, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
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Product Failure / NO services

Address:Banglore

Product Failure, Mobiles is not working since it has been purchased, have been visiting service centers since 5 months no phone was rectified not even addressed . worst condition of customers services and nord series . it was clearly mention to till GM level in the company via mail and call session as the phone is in warranty period . but no phone has been rectified and even misbehaved by the customer service people.
i have purchased...
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V
Vashistsushil
Sep 20, 2022
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Phone Not Powering On

Hi Team,
I Purchased a One Plus Nord CE 128GB 8 GB in April but after one month its switched off Automatically, i tried to switch on the phone but all in vain, so contacted to Service center situated at MGF Mega mall, MG Road, Gurgaon, after few days they called me and told that your phone Mother Board and Screen is dead and the phone is not repairable. Also firstly they told me that phone Screen is dead, then after few days they...
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M
Mevada Trushil
Sep 20, 2022
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My neckband is not working two sided sound

Address:B-110,BHAVNATH SOC,CHANKYAPURI,GHATLODIA,AHMEDABAD

My neckband are not working two sided sound for the single side available so keep the immediately response for the change of my product...
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H
hellojohn
from Thane, Maharashtra
Sep 19, 2022
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Oneplus tv screen

Address:thane

Very poor service of OnePlus. Two months after giving a complaint, the screen of the TV got damaged but there was no response from the OnePlus company....
+1 photos
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R
R Keerthidhar Jain
Sep 19, 2022
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Phone Defective

Address:CHENNAI
Website:oneplus.in

From 6th August 2022 i have not been using the phone. Its been more than 30 days. The phone getting issues & serviced. And since 25th august it is with customer service centre.

Taking into aspect of 1 year warranty of a phone - 365 days divided by 72000/- wherein per day phone warranty cost is - 197.25 /-

Taking into consideration with defects & service ( not able to use the phone ) 197.25*30 days = 5917.50 warranty...
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S
Safna SM
from Palakkad, Kerala
Sep 19, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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A green vertical line appeared on my phone screen

Address:HOUSE NUMBER 314, CHERICODE HOUSE, UPPUMPADAM, KINASSERY II, KANNADI II, PALAKKAD 678701

My phone was working really fine, not fell down, not fell on water. It was completely in good condition. Suddenly a green vertical line appeared on my phone screen and found that it was due to software updation from OS 11 to OS 12.1. Since it was not my fault requesting oneplus support to resolve my issue as soon as possible without any service change.

If i go any service center they are asking for display replacement and it...
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A
Anshul Kanwe
Sep 19, 2022
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TV U1S 50"

Address:OnePlus Delhi office

Purchased a TV from OnePlus on[protected] Now after 3 months of purchase the panel got lines and damaged it was manufacturing defect so asked customer care to replace it they took almost 15-20 days to replace that in around December 2021. Now again getting the same problem since 2 days again panel is damaged it is again a manufacturing defect don't know which parts company is using inside it. Now TV warranty is 1 year and panel warranty is...
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Mudit shrimal
from Vapi, Gujarat
Sep 18, 2022
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I'm complaining about green line on my screen without any doing damage to my phone

Address:403 Suparshwanath apt near post office behind jain temple

Dear sir,
The screen has been showing a green line on my OnePlus 8T. I haven't done anything which has damaged my phone, i.e has not been fallen on ground or not pressure has been applied on screen. I am facing the lining problem on my phone. There has been problem in this series of phone Please make sure my problem has been solved ASAP. My phone is not in warranty and with the problem in current 8 plus series problem should be solved...
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T
Technical Bindass
Sep 17, 2022
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My tv still not repaired it's been 25 days now

I am ranvir.I filed complaint on 22nd Aug that my TV (32Y1) is not working. Next day engineer visited and told that its a panel problem. We will replace it in 7-10 days. Now its more than 25 days and nothing has been done. I have called one plus, they only have the solution that they have escalated it thrice. I can't wait anymore. I need my whole tv to be replaced or upgraded
My complaint id is IN05161TV[protected]...
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S
Sanket Chaskar
Sep 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facing Issues From One Plus OS12 update on screen green line. reference ID for service IN01022X220915022

I am facing issue the after OS12 Update on screen suddenly green line...so many people facing this issue and i take my one plus 8T device in Thane service center.. and they said for diagnosis timing is 2 weeks... seriously? I am already bearing this green line issue from your side soo why me waiting such that time and advisor not clearly saying the solution..he said after 2 weeks in diagnosis he inform me for what the next step..i am not...
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L
Lawrence71
from Kolkata, West Bengal
Sep 16, 2022
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Repair of my Yseries oneplus tv which is not been done since july 2022

From last two months i am raising complaints through your consumer service (call) in order to get my television repaired as the display has stopped working within the warranty period itself. Then an executive visited and said that the part needs to change which they will place an order for once it is delivered then they will visit again and get the tv repaired. But the process has not been completed also i was been provided false assurance...
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N
Nikiagg
from Delhi, Delhi
Sep 16, 2022
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25 days of complaint and the issue is still not solved

I am nikita aggarwal.I filed complaint on 22nd Aug that my TV is not working. Next day engineer visited and told that its a panel problem. We will replace it in 7-10 days. Now its more than 25 days and nothing has been done. I have called one plus, they only have the solution that they have escalated it thrice. I can't wait anymore. I need my whole tv to be replaced or upgraded
My complaint id[protected]
New complaint id-...
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N
Nallasivam M
Sep 15, 2022
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Replacement product is not delivery

Address:34,kasthuribagreammam(po), Kasthuriba school oppsit, Arachalur

I have claim oneplus warrenty in erode center, but its not delivery replacement product.
Service center get my product but not give new product...
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S
Sunilkr312
from Muzaffarpur, Bihar
Sep 13, 2022
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Worst service

Address:MUZAFFARPUR ,BIHAR

I have purchased oneplus nord 2 during october 2021 but in september one day screen of phone getting pink patch later on it covered whole screen without any physical damage, when visited to service center they told me that its not covered under one year warranty, hence have to pay charges to get it repaired accordingly i have deposited my handset to Authorised center muzaffarpur, Bihar on[protected] and they told me that phone will be repaired...
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C
chanchal Saxena
from Mumbai, Maharashtra
Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised services are not availed even after 2 months of complain

I purchased one plus tv last year, which got damaged in 9 months.I raised service complaint which is not resolved yet.my case id is[protected]...
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U
Ujju121
from JAMMU, Jammu and Kashmir
Sep 11, 2022
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One plus tv u1s

Product, s repair is delayed...
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