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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 14

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U
Ujju121
from JAMMU, Jammu and Kashmir
Sep 11, 2022
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One plus tv u1s

Product, s repair is delayed...
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Sonu840900
Sep 10, 2022
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Service nai de rahe tv kharab hone baad

INSI[protected] ye mra OnePlus tv ka complaint I'd h aur 2 month ho chuka h but koi update nai h itta kharab service hai OnePlus ka mjhe umeed na tha mai av consumer court me case krne ja raha...
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A
Abhigujjar.com
from Muzaffarnagar, Uttar Pradesh
Sep 9, 2022
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OnePlus mobile phone

Address:Shivpuri meerapur jansath muzaffarnagar 251315

My oneplus mobile automatically bend & version 12 proper work not proper.
i go to service center muzaffarnagar 4 times
But the service center people misbehaved with me Now I want action against service center and help me
Please.
Now I consumer court complaint file
My contact number = [protected]
My name is Abhishek bansal

Thankyou OnePlus team...
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P
Prasanth K.
Sep 9, 2022
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TV panel get damaged

Address:46, High Grounds, Sampangi Rama Nagar, Bengaluru, Karnataka 560001

I Bought oneplus tv from amazon on[protected].
my tv panel got damaged on[protected] and it is under warrenty and not yet replaced.
but after replacement i want the warrenty for only tv panel for 2 years from the date of repair because tv panel will get damaged after 1 year from the time on replacement....
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S
skmdgouse
Sep 9, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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OnePlus Service Engineer Damaged my TV and pushed blame on me

Website:www.oneplus.in

Case ID[protected] This is a ridiculous and cheap trick from the oneplus support team. We logged complaint on 9th July as the 32inch Oneplus TV we have is taking more than a minute time to turn ON and when the TV is running the TV screen turns Black abruptly for a few seconds and display comes to normal automatically. These are the two issues we had and there was no physical damage and the TV is under WARRANTY

After your...
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C
chanchal Saxena
from Mumbai, Maharashtra
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised services are not availed even after 4 months of depositing money

I purchased one plus tv last year in October which got damage in July 2022.I raised complaint many times but even after 2 months they are saying that we are working hard to resolve....
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A
Anirudha singh shekhawat
from Sikar, Rajasthan
Sep 7, 2022
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Installation of TV

I have purchase oneplus tv on[protected] from Amazon. But Amazon didn't installation of TV and give me denial letter then I contacted with OnePlus they ask me wait for 24-48 hours then our back up team contact you but didn't contact me.i have call many times regards tv instalation but they doesn't solve my issue. I am totally frustrated with OnePlus. I promise myself I can't buy in future any product of OnePlus ....
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Please help i cant to pay for display in 4 months.
I changed the display because i dropped it in april. I changed it in nearby shop.
Now same problem my display is flickering same issue. Repair shop said i cant claim warranty. I didnt even drop the phone.
This is worst i bought this phone for 30k i cant spend another 30k on same phone its not even 2years i bought this phone.
Kindly help me in servicing my phone...
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L
lko_jais
Sep 7, 2022
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Oneplus y1s

I am facing oneplus TV screen issue from past 25 days and raised the complaint with one plus support team on 15 August 2022

I have followed up more than 20 times and support team escalated this issue multiple times but didn't get any response.
I am so frustrated with the OnePlus Service. My TV is under warranty. No Help is being provided/I called oneplus voice support every time they say your issue is escalated within...
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R
rrraj5690
from Arwal, Bihar
Sep 6, 2022
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Order not received and not refund my payment

Website:Oneplus.in

I ordered a oneplus mobile order id M[protected] which I have not received the payment yet and this order has not been delivered to me. The order has been returned and I haven't received the money yet....
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B
badboy_ankit
from Kolkata, West Bengal
Sep 6, 2022
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TV Under Warranty/Need Immediate Replacement

OnePlus 50 U1S EAN#:[protected]
Purchase Date 23/1/2022 from Reliance Retail Limited, Mani Square Mall, 164/1, Manicktala Main Road, Off EM Bypass, Kolkata: 700054

Product was not function since Mid August.
Lodged Complaint for facing panel issue in my TV. I have get in touch with customer service and one of your technician has also visited and said that it will take a month to replace the panel and might take...
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Dhanu9333
from Bankura, West Bengal
Sep 6, 2022
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Installation of 43" TV regarding

Address:Semiliguda, Koraput, Odisha

Dear Sir / Madam,
I have purchased one One plus 43" TV through flip kart on 31st July 2022, which was delivered on timed due date 8th August 2022 thanks for delivering on time.
While coming to installation of TV the installation due date was on 10th August 2022, but till now no service representative / technician have approached location for installation. Whenever i have raised complaint for installation through flip kart every...
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N
no match found
Sep 5, 2022
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One plus tv panel cracked

One plus tv screen panel is cracked by itself. At the time of purchase dealer told me that there is 2 year of warranty period . My contact number is
[protected]
[protected]...
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M
Madhurikn
from Bengaluru, Karnataka
Sep 4, 2022
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Green vertical line appeared all of a sudden in OnePlus 8t

No physical damage or pressure, all of a sudden got green vertical line appeared in my OnePlus 8t mobile. When I contacted customer care, they asked me to do factory reset. But it's of no use. When there is no physical damage or pressure on the phone, why I need to pay for replacement of screen around 16k....
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N
nilesh.1987
from nagpur, Maharashtra
Sep 2, 2022
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TV installation

I have purchased One Plus Android TV on 30/08/2022. They Said The Engineer will Install it within 48 Hours. Till now they havnt provided service. I called several times but no positive response from their side.Atlast they said they will return their product if they unable to provide service today itself....
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M
mohanty.chandan
from New Delhi, Delhi
Sep 2, 2022
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Cheated by Oneplus service team on extended warranty

Hi,
I have purchased Oneplus extended warranty plan for Oneplus 9 phone from their website.
After that i have placed a request with Case ID:[protected] to attach the warranty to my phone IMEI no. This request i have created on 7th June 2022. Still now the issue they have not resolved. I have mailed them more than 10 emails and hardly they are reply to them. I spoke with the customer care team but unfortunately only giving...
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A
Akky_Agg
from Noida, Uttar Pradesh
Sep 1, 2022
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Issue One plus TV - Multiple lines on the screen

Address:05/404, Lotus Zing, Sector 168, Noida

I am facing oneplus TV screen issue from past 45 days and raised the complaint with one plus support team on 27 August 2022 with service request number IN05028TV[protected].

I have followed up more then 20 times and support team escalated this issue multiple times but didn't get any response.

I need quick assistance in this....
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Suraj0993
from Chennai, Tamil Nadu
Aug 31, 2022
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Worst attitude of OnePlus Staffs

Address:VR Mall, Chennai

Why your staffs are very much rude in VR Mall chennai Oneplus store.
What for you are placed sofa in your store. We sat on ur sofa by your staffs advice for placing order online. While we are sitting and placing the order, one of your staff was telling not to sit here in rude manner. Then why you have placed sofa.
This shows your bad response over the customers. So people with simple clothes must not visit your store is it?....
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R
R Agg
from Kanpur, Uttar Pradesh
Aug 31, 2022
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9R charger not working

I have purchased the 9R mobile last year in the month of August 2021. Now suddenly adopter of 9R got out of order and I m unable to recharge my mobile using the original adopter. I want the problem to be resolved immediately. But customer care says that warranty period is over due to late reporting. my question is how come quality of highly priced product has poor quality which could not be sustained even for year. Please arrange to change...
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M
midhun muraleedharan
Aug 31, 2022
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Green line on display after updating latest os

Address:Midhun kottyam kerala
Website:Zere

I updated my 8t into latest os.. A green line appears on screen.. When gone to service centre bad experience.. And they rejected the service.....
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