OnePlus India Complaints & Reviews

I purchased OnePlus TV U1S 55UC1A00 IN on 27th September 2022 from OnePlus website and it worked only for 5 minutes and since than I am tracking the team on whatsapp to help and get the new TV replaced and they are telling that its in pending request. Either I need my money refunded or the new TV replaced. This company is making me fool & wasted my 35, 000

Order number - M[protected]
Service request number :[protected]...

On 28 September 2022, I ordered a new "OnePlus 10R 5G" phone under exchange offer Order Number M[protected] . On 1st October 2022, the bluedart delivery person came and rejected the old phone for exchange and cancelled the order AWB [protected]

Until today i.e., 29 October 2022, I have not received my refund amount of 23, 339/- rupees. As per One plus Customer care they have process refund successfully dated 12 October,...

I have purchased a OnePlus TV through Amazon in the month of December, 2021. The TV started malfunctioning (horizontal lines on the screen) since more than two months. I have contacted the customer care vide Complaint No. INSI[protected] and a technician has inspected the TV in the month of August'22 and stated that the panel is to be replaced. Nothing has been done after that despite speaking personally to the customer care several times....

I am From kerala, I purchased one plus 8T before one and half years, Now a pink line showing in my mobile display without any reason. There is no damages, scratches in mobile by mishandling it. Then I searched in u tube and communicate with my friends, i there is same problem faced by lots of peoples, this is very important issue from your side.

Kindly help me to solve this problem.
And don't allow to make these kind...

Hello sir my TV is under warranty and it's damage I called to customer care and they send their engineer to check and they said your TV will got replacement but now it's more than one month I didn't got my new TV I am just giving you my reference number IN02125TV[protected] First they said that they will repair it in 15 days then after 14 days when i called them they said they will give me replacement and said me to wait for more 15 days but...

On[protected], I purchased a one plus TV from the one plus app store using my HDFC debit card EMI option. TV was delivered on[protected] through deliverhy.com. On[protected], while watching the display, horizontal lines appeared and the display disappeared.

The next day, I raised a support request with one of the One Plus Support team members, and a technician was assigned to my house from a third-party vendor. He confirmed...

I bought a TV U1s(50ich) on 15th of April. unfortunately the tv was defective so I register a complain on 5th august regarding display issue . my tv is dead from last 70 days. but nothing has been done by company till yet . ever time a contacted customer care they replied me by the fixed dialogues. very cheap services by a trusted brand . totally disappointed by the one plus.
please provide me refund or replacement .I will not accept...

I have been using the oneplus 8 since June 2020. The experience was good untill the recent update came. After the update the phone screen suddenly started flickering and turning green. When I went to the one plus experience store they just reseted the phone and gave back for one day it worked fine then again the phone screen started turning green. And when I called them again they said you have to replace the display and pay the 14000 rs...

My 55 Inch Q1 pro has display issue and panel is in warranty. i raised complain :

Sep 24, 2022 09:16:02 AM

Engineer visit on: ( 550 rs visit charges)

Oct 3, 2022 02:54:08 PM, status: "Engineer has begin the journey."

Today OCT 17, 2022 and panel not changed yet. i did many call on customer care they told me to wait another 9 days, even i already waited 14 days.

i asked...

Raised the complaint long back in the month of August and sept and still no response or fix is being done. No proper answer at all from the customer service...

Hello Sir/ mam
Mere Tv Main Display Ka Issue Aa Rha hai or kafi time ho chuka h ki m company walo ko call krte krte
5 agust ko mane complaint dali thi and mere ko abhi tk koi resulation nhi diya ja rha mujhe bss wait krne ka bola ja rha h mail aa rhe hai or mail m yhi likha hota hai 7-10 din tk wait kro 5-6 mail bheje ja chuke hai mujhe koi resulation nhi mila so help me iss company k upr action liya jaye loot rhi hai yeh...

I bought a television of Oneplus 32 inch, before the warranty period got completed my remote got complained and i registered for warranty on 3rd September 2022, but after 2 weeks the reply from the customer care was their are shortage in remote they have ordered in manufacture hub at Banglore. today its 13th of October still now no response from ONEPLUS COMPANY, service center is not at all picking my phone. The funny part i noticed was remote...

I bought OnePlus 10R 5G in May a few days after it was launched, it worked pretty fine for the past 3 moths or so, but suddenly its screen started fluctuating and in a few mintues the screen just went blank. I contacted OnePlus support and went to OnePlus authorised service center located at M2K Rohini, Delhi. The attented me and told me that the screen would be replaced and no extra money would be asked from me as it is a manufacturing defect....

OnePlus company has the worst company i have ever seen.they have worst customer care service. Where no one picking the call. Worst WhatsApp service they waited you for long time to connect with agent. And most importantly they have worst product...

I Purchased One plus 10T (16 GB RAM + 256 GB storage) in One Plus store website on 28th of September 2022. Received the product on 01 OCT 2022 thro courier. When I started to transfer the data the phone started to heat up abnormally. There was even more heat dissipated while charging as well. I spoke with Customer Care on 3rd october and submitted it to the Velachery customer service center in Phoenix market city, Velachery, Tamilnadu as...

Hiii,

I am parag prabhakar kamble, using one plus nord CE 5g since last 1year... When last 10 to 15days software updated in mobile, then facing problems network & hanging issue also charging slow issue.& Mobile is not proper working..

Please Guide

Regards
Parag kamable...

I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement...

My OnePlus Y series 43 inch TV is off from last Two months due to technical reason, I have been calling service center continuously since last Two months but still no resolution of my complaint....

It's been more than a month, my one plus TV not working due to technical reason, which were reported to one plus company on 8 Sept 2022 but still the problem is not resolved.

Every time we call to customer care they used to say it will be done in 2-3 days and a month completed yet the problem is not resolved.

Worst service I have experienced in my life. Will not recommend anyone about any product of one plus.br...

Dear sir/madam, My oneplus Z2 NECKBAND is unable to switch on, please resolve it, thank you....