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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 20

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C
Chaitanyac
from Guntur, Andhra Pradesh
Jun 10, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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OnePlus 8T - Faulty Motherboard

I purchased OnePlus 8T in Feb'2021 through Amazon. Recently the phone just switched off while I was about to call someone. I reported the issue at the nearest Oneplus service center in Brodipet, Guntur on 6 Jun 2022. I understand that the motherboard is dead and since the product is out of warranty, the new motherboard replacement cost is almost equal to a new Oneplus 8T mobile.

I feel cheated by the company due to the poor...
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P
prakash.parmar
Jun 9, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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OnePlus India Refund not initiated from 10 days

Hello,
I ordered a OnePlus 10R Mobile phone and made payment by Credit Card and it is not delivered to me on 27th May 2022 because delivery person of BLUEDART told me that your device not acceptable for exchange.
After it, OnePlus Cancelled my order and it returned to OnePlus Warehouse on 31st May 2022 but OnePlus India didn't initiated my refund so far.

I called more than 5 times to OnePlus Support but they...
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L
Lokesh.Sharma
from Sikandra Rao, Uttar Pradesh
Jun 8, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Refund not initiated from 9 days

Address:Hathras, Uttar Pradesh

Hello,
I ordered a OnePlus 10R Mobile phone and made payment by Credit Card and it is not delivered to me on 27th May 2022 because delivery person of BLUEDART told me that your device not acceptable for exchange.
After it, OnePlus Cancelled my order and it returned to OnePlus Warehouse on 30th May 2022 but OnePlus India didn't initiated my refund so far.

I called more than 5 times to OnePlus Support but they...
+3 photos
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R
Ravi.Ranjan.kumar
from Gaya, Bihar
Jun 3, 2022
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Having problem in my One plus Y series TV display.

Address:Vill+po- Ahiyapur,ps-konch,Dist- Gaya,Bihar,824207

I purchased my one plus tv last year July 2021. From last 3-months before my tv display side corner having red light.I register a complaint in customer care but no one can attend .after complaining the mail came that service engineer attended but no-one came to attend that. I'm feeling so worried that may be I done mistake to buy one plus TV .
So right now I file a complaint and want my TV replacement....
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T
Tina Treesius
Jun 3, 2022
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Oneplus buds Z

I bought the product one year back and send it for repair on 30th april 2022 via OnePlus care app, still under warranty. They picked up from my house and showed it was delivered to service centre after 2 days. After a few days, I got a call from [protected], stating they're from the service centre, they can't do the repair as the production of this item has stopped and they will refund my money. They also asked me to send my bank account...
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A
Amarnath Chaudhari
Jun 2, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Camera, battery, charging, heating

I have update my Nord to os 12 but many problems have getting like most important decrease camera quality, not showing charging animation antil full charge and increase battery consumption, heating problem, time showing change like hours, minutes, seconds also in status bar please solved this problem quickly.....
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D
Dinesh rawat86
from Hodal, Haryana
Jun 2, 2022
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Oneplus Nord 2 phone

I came back from Srinagar and here temperature changes and when I take out my phone a problem is started in my screen called flickering and In this my phone's screen turns fully black during operation .It is under warranty and service centre denied to fix the problem as they said it have slight moisture and even haven't tell the truth and just refused to take phone and resolve my problem I havent contacted my phone with any liquid...
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A
aman. safety
Jun 2, 2022
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Oneplus bluetooth

Address:Zuari cement Ltd. Yerraguntala dist- kadapa andhra pradesh 516309

Voice not clear, and sound defective...
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G
Gulzarahmadsaify
from Dehra Dun, Uttarakhand
Jun 2, 2022
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Mobiles

Address:Saket, New Delhi

Dear Concern,

I am writing this mail because I am very disappointed with the customer service of your OnePlus (Saket).

Your engineers are disobeying the company's 15 days exchange policy (DOA).

I, Gulzar Ahmad purchased first time your OnePlus Nord 2 5g on 13th may 2022 from Amazone.
Before Oneplus I used Vivo mobiles but I decided to change and purchased Oneplus.

After 10...
+10 photos
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R
rajsaraswat51
from Jodhpur, Rajasthan
May 31, 2022
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Mobile screen related

Address:Adarsh nagar banar road jodhpur

One plus Nord mobile half screen black and purple automatically, without broken or fall mobile,
Service centre demand inr 10500 money for repairing,
Why I pay money,
When not my mistake
Problem in product
Then repair responsible only one plus compny...
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N
npsneeraj
May 29, 2022
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OnePlus Bullets Wireless Z Bass Edition Bluetooth

OnePlus Bullets Wireless Z Bass Edition Bluetooth Headset one side not working...
+1 photos
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V
vidit87
May 28, 2022
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No support within warranty period

Hello Sir, Madam,

This is to bring in your kind attention that one plus company is making fake commitments with costumers . I have very saddened and feeling cheated after having an encounter with One Plus customer care .

Its not even an year since I bought one plus 9R also added additional warranty till August 2023 on top of it .
I have been noticing a point appearing on my touch screen from last week...
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G
May 25, 2022
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Faulty product

Address:WZ 196, street number 6, Guru Nanak Nagar, tilak nagar,new delhi 110018

I have purchased one plus Nord 2 just 6 month ago dated 14/10/2021 purchased a mobile phone one plus Nord 2. From tilak Nagar One Plus Outlet

IMEI1 : [protected]

IMEI2:. [protected]

Model ONE PLUS NORD 2

S/N:. DENBF16P4H957XRS

After 4 months of buying the phone giving problem started phone touch hang & phone over heat. Is showed this phone I carried to the...
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M
Munjal shivam
from New Delhi, Delhi
May 25, 2022
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Supervooc Type C to Type-C cable

Address:54-A, Street No 1, Govindpuri, Kalkaji, New Delhi 110019

I have purchased a product (Supervooc Type C to Type-C cable) from one plus online store. Now by mistake I have ordered Type C to Type C cable instaed of ordering Type A to type C & that was a very genuine mistake that I commit due to the following reasons:-
1) They both cost the same @ INR 849. (I have visited the saket service centre two days back & they informed me that your USB cable is damaged & it will costs Rs. 849 that's why...
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K
Kumari Ranjeeta
May 19, 2022
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Company is not ready to repair as it comes under warranty

I have one oneplus mobile on 24.05.2021 and on 21.04.2022 it was out of order . I immediately visted service center as it comes under warranty peiod of one year, but the service center peole has `cheated me and not ready to repair my expensive mobile.
Kindly help me to repair my mobile...
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S
satyam1321
May 16, 2022
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Oneplus buds z replacement/refund

Case id:[protected]

I have given oneplus buds for replacement/repair as its left bud was not working on 21 march 2022 and it is now 2 months that they not have not even provided me with any replacement or any voucher as they were saying to give.
I am tired of calling and requesting them.
please help me, I am attaching the details and documents....
+2 photos
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O
Omkarkhutwad
from Pune, Maharashtra
May 16, 2022
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Oneplus 8T

I purchased a One Plus 8T model smartphone in Dec 2020. My phone stopped working on 19 March 2022 and I took it to the OnePlus store in JM Road, Pune, Maharashtra. The store says that the motherboard has to be replaced at a huge cost. It is not understood as to how the motherboard can become faulty within 15 months of purchase. It is evident that the phone has either not passed the Quality test or I have been sold a phone with a faulty motherboard,...
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C
Chinnasamy P
May 13, 2022
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Oneplus 9 pro mobile having serious battery issue

I have purchased one plus 9 pro mobile in one plus store at prozone mall coimbatore, while opening itself the mobile doesn't have battery charged, then sales person convinced me, then quick charged, then switch on mobile.
The issue is battery draining rabidly, even not using, its not withstand battery for a single day......
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S
SujitKapadi
from MUMBAI, Maharashtra
May 12, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Delivery, Exchange Policy, Refund

Address:Noida

On 1st May 2022, I ordered OnePlus Nord CE 2 lite. The phone was ordered from their Official Website. The dispatch date shown on app was 2nd May but product was not dispatched till 5th May. Finally after literally scolding them they finally dispatched product on 6th. Estimate Delivery date was 6th May. Which was supposed to be the final and last day but I got Delivery on 7th.

As of my phone condition, I ticked on app but Without...
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P
puffganius
from Varanasi, Uttar Pradesh
May 10, 2022
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Bad quality

3 month ago, i buyed oneplus nord ce 2 .
the phone was perfect for 15 days after that it get some glitches, lag, heat problem, etc.
i am iphone user but i switch to oneplus as i thought its better than apple, but now i know oneplus is very bad.
i should get my money...
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