OnePlus India Complaints & Reviews

I bought OnePlus Y series television on July 2021, got screen problem on September 2021, raised a complaint on October 2021, this got closed without any resolution, following up on the same complaint since October, till date (Feb 2022). Just for sake, some technician visited and they changed the status saying once parts is available, it will be repaired. I am not sure how long i have to wait to get my television repaired. It's been over 4...

I ordered a red wire earphone, after some times i started face some issue in voice so i sent to this service center, but they did not solve problem and send in black wire that i dont like, i want a red wire earphone in good condition...

Hi,
I bought oneplus 9RT with oneplus care plan on 23rd January from their website, the display unfortunately was broken when received, I gave it to the service center on 29th, care plan wasnt activated.
Now since then I have called atleast 50 times to the customer care, they keep saying someone will call me, yet I have not received an call or email. I donot know the satus and it has been more than a week now.
I am...

I am using oneplus 6, on 3-feb-22 i have updated the security patch. After the update i am locked out of my phone. unable to unlock whichever the password i am giving it is not taking. Because of this i am about to lose very important data for which i am not ready.

I have contacted customer care/center they mentioned i have do hard reset and make work but i will loose all my data.

I want my phone to be unlocked...

December 31 display problem...

I have ordered ONEPLUS 9RT 5G HACKER BLACK 12GB RAM +256GB STORAGE with an exchange offer of my old phone Oneplus 6t 8gb ram and 128gb storage on 17 January 2022 and after that i get estimated delivery date 21 January 2022. i have paid Rs35609 through my axis bank debit card on oneplus.in . today is 31 January 2022 i have not received my order or any tracking ID for my product. whenever i called to Oneplus customer care number [protected]...

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones & Accessories

The issue that I have experienced was: Worst technical and repaire service. Submitted the device on 13th October and till 1st february it is still pending acceptance by the technician to diagnose and then repair.keeping the device in the Service Centre for an uncounted days for the repair. Escallated, Complains everything...

I purchased one plus Tv on 01-Oct-21 and it is having issue with Date & Time.

Everytime we Switchon the TV we need to manually setup the data & Time.

Raised first complaint on 07-Oct-21 and still now they keep on saying that issue with Service team and escalation. Repair analyst visited home and said issue with Product and you will get a replacement TV as the issue in defective in Tv.

Whenever...

I purchased the phone on 27 nov 22. It had some issues of network and no voice during call from the beginning. The phone body was fine. I didn't check phone internally for damages ( no one does). On 9 Jan 22 the phone stopped working while I was watching a Instagram video. The phone never fell down. There r no physical damages on the phone. Now the service centre is saying that the phone has internal damage and it is not covered in warranty....

I bought the OnePlus Buds in 2020 despite issues from friends regarding it's build quality and durability. Now the right bud has stopped functioning and when I went to the service center, they said that since the product is out of warranty, they won't do anything. I called the customer service helpline (on 28/01/2022) and the representative also told me that since the product is out of warranty, which is only one year, they won't do anything...

Right buds have more volume and heft bud have low volume...

Dear Sir,

I am Zabira, i bought one plus TV and i played TV with my brand new sound bar but it is disturbing a lot. I can not hear songs also. And i connected differennt sound bar also by using BT but i got same result.

So i made a complaint against it, and service personal visited my home and informed mother board is a problem we can change TV. Then later week another service personal came and informed there...

I have issued for a repair service for my one plus 43 inch hd android TV and a part was meant to be replaced but it's been almost 3 months and there has been no action from them . Whenever I call them they are telling me to wait for a few more days and now it has been 3 months since I registered the complaint. I believe that you will take the necessary action as soon as possible....

I have raised the complaint for my oneplus Y1 43 tv on Nov 7, 2020, till now no one has visited my home to rectify the issue. I have called multiple time in 3 months only information they are saying we have escalated the issue.
Its almost 3 months my parents struggling without tv in this pandemic situation.
Need compensation and replacement of TV.

Complaint No# [protected]
Complaint Raise Date 7/11/2021...

Dear Sir / Madam,

I am writing to you to raise an issue about: Mobile Phones & Accessories

The issue that I have experienced was: TV screen issue before 1 year only...i am.complaining from last 2 months...no option available in portal for TV service request, only reflecting mobile and accesories, how can we raise complaints online?? We dont have time to waste on doing follow ups, doing calls ans ect, after many...

When I m connecting earbuds each other than power is not getting off.....

Hi,

We have purchased OnePlus TV 7th Jan 2021 in Amazon. It's not working form 25Nov2021. We have raised issue many times with OnePlus support team and Amazon. From the 25thNov2021 every week we are doing followup and every time support team is tell with in 5 to 7 working days engineer will come and issues will get resolved. But nobody called me and I don't know what is the status. Finally I need to know the issue will get...

I bought one plus triggers for my one plus 9 device from one plus store app. They had sensitivity issues at the beginning so I contacted nearest (60kms from my place) service center for which I got a replacement. But now the replaced product is also showing same problems. I cannot visit service center every week for this product.

I no longer want this product please refund the amount for this product. It's useless....

I have raised a Service request for One plus TV 55” Q1 repair services by raising SO [protected] & [protected] on 21st December 2021 and 24th December 2021 respectively. But till date no technician visited the site....

I have raised a Service request for One plus TV 55” Q1 repair services by raising SO [protected] & [protected] on 21st December 2021 and 24th December 2021 respectively. But till date no technician visited the site.

Regards
Balasubrahmanyam...