OnePlus India Complaints & Reviews

3 month ago, i buyed oneplus nord ce 2 .
the phone was perfect for 15 days after that it get some glitches, lag, heat problem, etc.
i am iphone user but i switch to oneplus as i thought its better than apple, but now i know oneplus is very bad.
i should get my money

Received defective product twice . and flipkart is not ready to accept return

I was purchased my red cable pro account on 30/4/2022, customer care person told will recieve code within 24hrs, but till now I didn't recieved,
Now also they are telling same story ask me to wait for 48 t0 72hrs.
Kindly help me sir
I will share screen shot for purchase and payment details also for further details.

Hai
Sir
I will buy oneplus Nord at in my location bhimavaram after I purchase I will open box I get charger in box I will complaint somany to oneplus I didn't get any response about my complaint too worst service experience to me

The issue that I have experienced was: i purchased oneplus bullets wireless z bass edition and i was having problems with them so i got them replaced by a new pair but now in the new pair im again facing problems and my warranty just expired 3 days ago.

so yesterday when i was charging my earphones the battery indicator was not showing light and it was having trouble with charging and im pretty sure that in a few days the condition would not be any good and charging just a pair of headphones would not be less than a task.

so as due to defective product i had to get a replacement which(replaced unit) again is having some problems even in a short span which for a new product is not expected. I would like to get them replaced.

and i would like to get mysel[censored]pdated of this issue on [protected]@gmail.com and please resolve this issue as soon as possible

My TV suddenly got turned off on 24 March. So I request for service. A technician came and check on TV. He said motherboard has failed. It will take 7 days to get motherboard from company and after tv will repaired.

After 2-3 days company send me email that due to shortage of parts your service put into hold. After 7 days I called company so they said please wait 7 days. your service will be done.But My service not resolved and also they did not give me any update about it.So I again called customer care. They give me same answer that please wait for more 7-10 days. Today is 5 the day, there is no call or updation from company.

It's been nearly 1 month that I am trying to resolve my issue but everytime customer care says that please wait for 7 days. Product has 1 year warranty but they are not providing.My warranty is about to expire. If my query not resolved in 1 week than I have to pay for service.

I have also tried to contact them through mail but they just want me to wait for some days.

If they don't have spare parts of TV and can not able to provide service then they should replace my TV or refund my money because it's been 1 month that my TV is off.

Its been 10 days since the product was returned to the company but still they didnt gave my refund

My buds have manufacturing defects yet the company not only denied to replace but asked me to either repair it locally or do it myself!

I had purchased Accidental Plan with my OnePlus 10 pro Mobile on Apr 6 but accidental plan was not activated i am following up since 15 days . Initially they said will get activated in 24-48 hour's then they said 4-5 days not 5-7 days they are increasing timeline but no resolution . They have missed timeline of activating accidental plan within 15 days of Mobile purchase

Latest Case Id[protected]

I was bought an OnePlus Bluetooth neckband...but now it is not working properly... facing problem in sound system... kindly repair or exchange it urgently.

Charging issue and battery issue

In saket south delhi service centre met your staff Rupesh is misbehave with me and my friend we just ask few things he is argued with me, I have discussed about the matter with miss . Narmata who is the supervisor of the servise centre, she didn't any response about this matter..

Sir I had complaint OnePlus India in warranty time about earphones are not working on their mail and by calling them and also on their WhatsApp agent but they didn't reply me in time after warranty lapsed they told me that here the warranty get lapsed so we can't do anything and sorry for that

I have told to OnePlus on 27th Feb 2022 about the Damaged TV Screen. In fact i have updated the technician on same day when he assembled(17th Feb 2022) but he left the home by the time i found damage.

Since then i have been chasing OnePlus via Customer Care Number[protected] But i do not have any luck, One Plus was telling always that it will be replaced in 24 - 48 hrs. But its been 40 days almost but not replaced yet.
When i called today and asked for status they said 7 - 10 days it will be replaced.

This is not acceptable from OnePlus, So could you please take action on this. whole family is suffering is suffering due to this damaged TV and eyes are impacted.

I had ordered OnePlus phone under exchange program. But at the time of delivery, delivery boy refused to give me exchange. He put wrong feedback to app. He had not diagnosis my old phone. He just put camera not working on the exchange phone. OnePlus doesn't verified that, cancel my order as per the delivery boy statement.

Hanging and laging issue crash

Very hight loading in some features example when open file manager very high loading to show files

I am using my oneplus nord device. There is a lot of heating issue in this device and the device hangs a lot when it gets hot. Please solve this problem

On Feb month 2022 I bought oneplus tv U series 50 inch. I was impressed by the product quality. But barely after one month's usage the TV started showing straight lines, so as I trusted the brand I raised a complaint expecting for the best service. But their engineer arrived and declared that the TV is damaged.And then that same night onwards the TV started working fine. But again after few days it started to show its true colors by showing the staright lines. Upon researching about the same TV, came to know that this particular TV has this sought of issues. Lots of customers have been cheated for the same. And the worst part is there's no customer service type of thing. Total ignorance. Below are the reviews from Amazon.
https://www.amazon.in/gp/customer-reviews/R329JOXORWP8NR/ref=cm_cr_getr_d_rvw_tt...⇄

Please take action against this company so that customers may not get cheated.

I purchased a Oneplus 8t on Dec'25th, 2020. It has just been over an year and the handset is facing issues with its motherboard. The handset did not experience any accidental damage/water spillage/software issue. It is clearly a MANUFACTURING ISSUE. People at the service center have acknowledged this. I tried visiting the service center many times. I even contacted the support team through email. I am asked to pay 26000/- as replacements charges of the motherboard. Why should I pay for a manufacturing issue on their end? I asked the company to fix the issue free of cost. I did not get any response. It has become really difficult for me to carry on with my daily activities without my mobile phone. It has also tainted my image in my organization as I am not able to contact my co-workers when needed. I have been dealing with severe emotional distress due to this.