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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Sep 16, 2025
Complaints 1183
Resolved
38
Unresolved
1145
Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 22

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S
saiesh dabholkar
Apr 29, 2022
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Address: hno 350/1 dabholwada chapora bardez goa

Its been 10 days since the product was returned to the company but still they didnt gave my refund
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    P
    Pranav 2332
    from Pune, Maharashtra
    Apr 28, 2022
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    My buds have manufacturing defects yet the company not only denied to replace but asked me to either repair it locally or do it myself!
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      C
      Chaitanya997
      from Bengaluru, Karnataka
      Apr 28, 2022
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      I had purchased Accidental Plan with my OnePlus 10 pro Mobile on Apr 6 but accidental plan was not activated i am following up since 15 days . Initially they said will get activated in 24-48 hour's then they said 4-5 days not 5-7 days they are increasing timeline but no resolution . They have missed timeline of activating accidental plan within 15 days of Mobile purchase

      Latest Case Id[protected]
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        S
        Smitanjali Mishra
        Apr 26, 2022
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        Address: Balangir

        I was bought an OnePlus Bluetooth neckband...but now it is not working properly... facing problem in sound system... kindly repair or exchange it urgently.
        OnePlus India customer support has been notified about the posted complaint.
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          N
          Nehal Ahmad 010
          from Siwan, Bihar
          Apr 25, 2022
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          Address: Village harihans District siwan, Harihans Ansari Muhalla

          Charging issue and battery issue
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            I
            ii_love_iii ii_love_iii
            Apr 25, 2022
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            Address: Saket Delhi

            In saket south delhi service centre met your staff Rupesh is misbehave with me and my friend we just ask few things he is argued with me, I have discussed about the matter with miss . Narmata who is the supervisor of the servise centre, she didn't any response about this matter..
            OnePlus India customer support has been notified about the posted complaint.
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              M
              Mohit Chhattani
              from Yavatmal, Maharashtra
              Apr 15, 2022
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              Sir I had complaint OnePlus India in warranty time about earphones are not working on their mail and by calling them and also on their WhatsApp agent but they didn't reply me in time after warranty lapsed they told me that here the warranty get lapsed so we can't do anything and sorry for that
              OnePlus India customer support has been notified about the posted complaint.
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                G
                [email protected]
                Apr 13, 2022
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                Address: 2-6, Movva Palem, Movva Post and Mandal, Krishna District, Andhra Pradesh, 521135

                I have told to OnePlus on 27th Feb 2022 about the Damaged TV Screen. In fact i have updated the technician on same day when he assembled(17th Feb 2022) but he left the home by the time i found damage.

                Since then i have been chasing OnePlus via Customer Care Number[protected] But i do not have any luck, One Plus was telling always that it will be replaced in 24 - 48 hrs. But its been 40 days almost but not replaced yet.
                When i called today and asked for status they said 7 - 10 days it will be replaced.

                This is not acceptable from OnePlus, So could you please take action on this. whole family is suffering is suffering due to this damaged TV and eyes are impacted.
                OnePlus India customer support has been notified about the posted complaint.
                Jun 01, 2022
                Updated by [email protected]                 This issue has not been resolved yet. I have been told that TV has been sent to Service Center and gave Contact number to contact. When i contact Service Center I was asked to come to Service Center and Collect the TV. Why would i go to Service Center and Collect?

                20 days back Same Service Center brought the replacement TV to my home but Box was completely opened, So i rejected the TV. Why would i accept opened Box? It can be used and it can be defective piece, It can be returned piece. So i simply rejected.

                I am adding Case Number: 2d2343755vjdscv6526829

                Thanks
                Jun 01, 2022
                Updated by [email protected]                 Service Center Guys are taking advantage of this replacement.
                1 instance: They called and said TV panel has arrived and they are going to come and replace the Panel. I rejected as i am expecting Full TV replacement.
                2nd instance: after 20 days, They brought TV with completely opened box, Again i rejected.

                It looks like, They are trying to send defective and used piece again.
                Jul 18, 2022
                Updated by [email protected]                 Hi Team, There were no progress on this case so far. Now They are asking me to contact Amazon after 5 months.

                Thanks
                Naga
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                  S
                  Sudi301
                  from Murshidabad, West Bengal
                  Apr 11, 2022
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                  I had ordered OnePlus phone under exchange program. But at the time of delivery, delivery boy refused to give me exchange. He put wrong feedback to app. He had not diagnosis my old phone. He just put camera not working on the exchange phone. OnePlus doesn't verified that, cancel my order as per the delivery boy statement.
                  OnePlus India customer support has been notified about the posted complaint.
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                    A
                    Amarnath Chaudhari
                    Apr 9, 2022
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                    Hanging and laging issue crash
                    +2 photos
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                      A
                      Amarnath Chaudhari
                      Apr 8, 2022
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                      Very hight loading in some features example when open file manager very high loading to show files
                      +1 photos
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                        A
                        Amarnath Chaudhari
                        Apr 8, 2022
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                        I am using my oneplus nord device. There is a lot of heating issue in this device and the device hangs a lot when it gets hot. Please solve this problem
                        OnePlus India customer support has been notified about the posted complaint.
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                          D
                          dev0509
                          from Ahmedabad, Gujarat
                          Apr 7, 2022
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                          On Feb month 2022 I bought oneplus tv U series 50 inch. I was impressed by the product quality. But barely after one month's usage the TV started showing straight lines, so as I trusted the brand I raised a complaint expecting for the best service. But their engineer arrived and declared that the TV is damaged.And then that same night onwards the TV started working fine. But again after few days it started to show its true colors by showing the staright lines. Upon researching about the same TV, came to know that this particular TV has this sought of issues. Lots of customers have been cheated for the same. And the worst part is there's no customer service type of thing. Total ignorance. Below are the reviews from Amazon.
                          https://www.amazon.in/gp/customer-reviews/R329JOXORWP8NR/ref=cm_cr_getr_d_rvw_tt...⇄

                          Please take action against this company so that customers may not get cheated.
                          OnePlus India customer support has been notified about the posted complaint.
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                            T
                            TanyaAga
                            from Jaipur, Rajasthan
                            Apr 1, 2022
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                            Address: Hira Building, Municipal No. New 213 Ward no 76,Brigade Road, Richmond Town,Karnataka,India.

                            I purchased a Oneplus 8t on Dec'25th, 2020. It has just been over an year and the handset is facing issues with its motherboard. The handset did not experience any accidental damage/water spillage/software issue. It is clearly a MANUFACTURING ISSUE. People at the service center have acknowledged this. I tried visiting the service center many times. I even contacted the support team through email. I am asked to pay 26000/- as replacements charges of the motherboard. Why should I pay for a manufacturing issue on their end? I asked the company to fix the issue free of cost. I did not get any response. It has become really difficult for me to carry on with my daily activities without my mobile phone. It has also tainted my image in my organization as I am not able to contact my co-workers when needed. I have been dealing with severe emotional distress due to this.
                            OnePlus India customer support has been notified about the posted complaint.
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                              M
                              Mukzz0713
                              from Thane, Maharashtra
                              Mar 29, 2022
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                              Hey, I have OnePlus 9 5G( this is what the company named it, It is one of the worst mobile I ever had, It's not even 6 months that I bought this phone it is continuously hanging. everything is working in the background except the display something is there and I'm sure display is still there, It's the fault in Something else. This is a manufacturing defect piece which I have got.
                              We as a customer spends 50k for a non performing low standard phone. Thank God I'm aware about the scam this company is doing. They are fooling all of the customers.
                              They aren't even replying to the messages,
                              Super disappointed with this company.
                              OnePlus India customer support has been notified about the posted complaint.
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                                U
                                Unnamatla Manikanta
                                Mar 28, 2022
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                                Address: U.VEERASWAMY, 1-27/2, ACHANNAPALEM, NALLAJERLA MONDAL, 534112

                                Unnamatla manikanta
                                mob no :[protected]
                                [protected]
                                village : achannapalem
                                mondal :nallajerla
                                pincode: 534112
                                OnePlus India customer support has been notified about the posted complaint.
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                                  S
                                  singhsm
                                  from Begusarai, Bihar
                                  Mar 25, 2022
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                                  OnePlus Y Series 80 cm (32 inch) HD Ready LED Smart Android TV-Wifi not connecting

                                  Address: Ward-4, Pethiagachi, Dularpur,Teghra-851133

                                  I have bought this tv in Oct 2021 and the issue has started since then...the device is poorly built, display is reddish and the service is very pathetic.

                                  I have been raising complaint since December and yet there has not been resolution to my issue...the smart tv is not able to connect to WiFi. Technician comes and goes, customer care keeps on building jobsheets, email chain is all up and running and after all thes still the...
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                                  S
                                  swapneel pachore
                                  Mar 22, 2022
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                                  Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

                                  I purchased android tv of 40" inches at 18600 on 20 oct but its display was broken accidently. i called customer care for support but they ask 20000 for screen replacement of my tv how its possible that 18600 rs tv screen cost is 20000 and main thing same model 32 inch tv screen cost is 8000 and same model 43 inch screen cost is 14000 i had screenshots of them. i will agree to pay charges but between 8k to 12k...
                                  +3 photos
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                                  akshay berad
                                  Mar 19, 2022
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                                  My one plus buds z product defective and the product is in warranty period so I can send the product to service center from 1 and half month but they didnt do anything ..they call me and told mi that white earbud not available in stock ..so they generate a coupon instead of one plus bud z then i call 4 to 5 times to the one plus toll free number that generate a coupon as early as possible then they forward a complaint to the escalation team and they said your coupon will be generated in 24 hour but no coupon generated in my mail I'd ...it's 1.5month so please my compaint will be solved in as early as possible
                                  OnePlus India customer support has been notified about the posted complaint.
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                                    D
                                    Darshil Vadher
                                    Mar 18, 2022
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                                    Address: Delhi

                                    Sir maine 9rt buy Kiya tha 5000 instant transfer Kiya hai aur 26000 zest money emi and Mera purana phone exchange me tha unko condition thik nhi lgi to reject krdiya and phone unko wapis mil bhi Gaya firbhi vo refund nhi kr rhe orto mera zest money pe emi bhi dikha rha he plz help sir
                                    +2 photos
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