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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 22

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Address:U.VEERASWAMY, 1-27/2, ACHANNAPALEM, NALLAJERLA MONDAL, 534112

Unnamatla manikanta
mob no :[protected]
[protected]
village : achannapalem
mondal :nallajerla
pincode: 534112...
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singhsm
from Begusarai, Bihar
Mar 25, 2022
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OnePlus Y Series 80 cm (32 inch) HD Ready LED Smart Android TV-Wifi not connecting

Address:Ward-4, Pethiagachi, Dularpur,Teghra-851133

I have bought this tv in Oct 2021 and the issue has started since then...the device is poorly built, display is reddish and the service is very pathetic.

I have been raising complaint since December and yet there has not been resolution to my issue...the smart tv is not able to connect to WiFi. Technician comes and goes, customer care keeps on building jobsheets, email chain is all up and running and after all thes still the...
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swapneel pachore
Mar 22, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

I purchased android tv of 40" inches at 18600 on 20 oct but its display was broken accidently. i called customer care for support but they ask 20000 for screen replacement of my tv how its possible that 18600 rs tv screen cost is 20000 and main thing same model 32 inch tv screen cost is 8000 and same model 43 inch screen cost is 14000 i had screenshots of them. i will agree to pay charges but between 8k to 12k...
+3 photos
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akshay berad
Mar 19, 2022
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About generating the coupon

My one plus buds z product defective and the product is in warranty period so I can send the product to service center from 1 and half month but they didnt do anything ..they call me and told mi that white earbud not available in stock ..so they generate a coupon instead of one plus bud z then i call 4 to 5 times to the one plus toll free number that generate a coupon as early as possible then they forward a complaint to the escalation team...
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Darshil Vadher
Mar 18, 2022
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One plus company is not giving my refund

Address:Delhi

Sir maine 9rt buy Kiya tha 5000 instant transfer Kiya hai aur 26000 zest money emi and Mera purana phone exchange me tha unko condition thik nhi lgi to reject krdiya and phone unko wapis mil bhi Gaya firbhi vo refund nhi kr rhe orto mera zest money pe emi bhi dikha rha he plz help sir...
+2 photos
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Sethu N K
Mar 18, 2022
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Oneplus tv 43 inch y series

Raised an issue for oneplus tv mother board replacement on 11.03.2022. Even though it was approved it wil be taking 10-15 working days for bangalore location. Then what about other location? Can u make it early as possible....
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Pinklesh choudhary
Mar 16, 2022
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Phone camera not working properly

Address:Chokkanhali, Balaji layout

The phone camera is very pathetic. Before this I was using oppo the camera quality was awesome and I was fully satisfied with the phone. But then I thought buying a reputed brand phone and one plus is a big brand name nowadays.
I purchased one plus Nord in November, I heard from my friends and colleagues that one plus and even Nord is a very good phone and camera quality and pictures are very awesome. But let me tell you it's pathetic,...
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Dorairaj K
from Kolkata, West Bengal
Mar 16, 2022
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Phone not working

Address:204; Thanisandra Main Road Bangalore - 560077

Sir, I am big fan of one plus mobile. I am using one plus 6 and one plus 7 Two days before I have updated ios, after that my one plus 7 is not working. Now touch screen is also giving problem like some corner working and in the bottom some places are not working. Finger print sensor also not working, so went to the service centre No: 204, Thanisandra Main Road Bangalore-560077. Technician checked and told me to leave the phone he need to...
+1 photos
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suryakirthi5
from Bengaluru, Karnataka
Mar 15, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
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Device not replacing

Hi i have ordered Oneplus Nord 2 and i found that there is a issue in the device (display issue, app error, phone is slow and hanging) i have taken video for proof. i have visited VR Mall Oneplus service center to show my issue and they said issue will be fixed in 1 month without seeing my problem. i was not happy with the solution what they have given and again i said give the written commitments that if issue is not fixed we will take the...
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+2 videos
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Vatsal Arya
Mar 13, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Delay in processing refund for order cancellation

I had ordered one plus via one plus website in exchange of my old phone.. but my old phone was rejected and my ordered phone was taken back and order cancelled .. now even after 13 days I have not got the refund for my order . After talking several times to customer care.. they are saying it will some more days.. refund is initiated as said by them but still not credited to my account.. Really bad service and pissed off with the delay in...
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Brajendra Shakya
from New Delhi, Delhi
Mar 12, 2022
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C165112 ref no

Address:L-31 Sourabh Vihar Badarpur New Delhi-110044

I order tv defect tv received
i complain on 22 feb 22 till no solution
again defect tv provide by service centre i attached photo fyi
now no one rec call

supervisor sandeep-[protected]

thanks
nishant...
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NithinGaneshan
from Kayamkulam, Kerala
Mar 12, 2022
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The day when I brought the mobile the Complainant start screen blurring dots on screen

Address:Kayamkulam, Kerala-690530

I have bought OnePlus 9R mobile which shows blurring screen dots on screen . Camera quality which although poor. I had paid 40000₹ Which I had work day night it doesn't worth me . OnePlus has provided very worst product.I have gone OnePlus service centre the people over there don't how to treat customer very bad customer service.I need help Please I have done lot's of hard work to make this money and buy mobile. See...
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rakesh43246
from NEW DELHI, Delhi
Mar 11, 2022
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One plus 6 , crash dump mode

Address:Bangalore

I got an automatic update in Dec -21 for my one plus 6 phone, unfortunately after update the phone slow down in process. But to my surprise i got display message
" crashdump mode" in last week of
February-22

The same problem was faced by my friend with one plus 7 ( I have come to know today).

This seems it is a virus by one plus company.

The service centre estates it costs around...
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I purchased OnePlus Nord ce in July 2021.since i am facing problems like it's muted automatically on goes on hold automatically, or in speaker automatically.when i picked a call firstly it's gone on muted every time.i mam very much fed up with this phone.finallyphone was picked on 3rd March through logistic.and i recieved this phone on 11th March 2022, what I saw that parcel was teared, tempered even inside packaging was also teared.when...
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Visa08
Mar 11, 2022
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One plus Nord 2 mobile video issue

I have recently bought one plus Nord 2 mobile phone and everyday I'm facing a repeating issue on playing video on any apps even in gallery.

I have contacted the one plus helpdesk twice and they suggested to reset and the settings and factory reset of mobile which was also not helping.

I would need a fix for this software error or a replacement to this failure device...
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Sony456
Mar 8, 2022
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Need replacement or refund

Address:Andhra Pradesh
Website:Amazon

We purchased one plus tv through amazon in february 2022, it display is not working from the mid of feb 2022, screen have full of lines, no picture coming. Immediately we call amazon and informed them, they told they will raise complaint with one plus and we will be getting call for that . After a couple of days, we call amazon again and they were asking me to call one plus and they were telling that they are not responsible for that.br...
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REO JOHN
Mar 7, 2022
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OnePlus Buds Pro/ Case ID: 220226-007472

Hello,
I am just fed up with Oneplus customer care. They are not at all helping me out. I am facing issues with my OnePlus buds pro for almost a month now. I sent it for a repair twice and they send it back saying that the issue is fixed but it isn't. The charging case of One plus buds pro is continuously making beep sounds after the firmware update. I mentioned them regarding the same. I have sent emails including the attachment...
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Anishjiddi
Mar 4, 2022
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OnePlus bullet z bass edition earphone

Sir
I was getting problem that I am not able to get Audio from left side of my earphone, and I sent my earphone to service through OnePlus care, they returned my earphone saying that it has physical damage since it is not,
When earphone returned now I am not able to get audio from both side, when asked abot it to servise Center they said go to another service center,
And contacted through email, whatsup i am not getting...
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aditya.19
from Pune, Maharashtra
Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product missing from logistics team

Address:OnePlus Exclusive Service Center - Unit -127- 134 ,Plot no. C-4, 5, 6 , first floor, Aggarwal cyber plaza-1, Netaji Subhash Place, Pitampura, New Delh

I had bought bluetooth earphones from amazon for one plus then after a few months there were some problems in it, then I sent it to their service center for repair, then when I got it replaced then the box of the product I didn't have the device inside, So I contacted their customer service many times but no resolution came from their side and no refund this thing is going to be 7 months but my problem is not solved by this company till now....
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maheshpatil93
from Mumbai, Maharashtra
Mar 4, 2022
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Oneplus bluetooth

One plus bluetooth having sound problem& bateery backup problem...
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