OnePlus India Complaints & Reviews

A green line appeared in my one plus 8T, after software update, booked a service request for free replacement of screen, they declined my request, and informed me that my warranty period got over, no physical damages was caused to my phone, after software update I got this problem

So I request to replace my screen for free...

I,
I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and...

The problem is coming from the time I have purchased the TV.
1. After 10 days of purchasing TV I got wifi problem and got TV replacement
2. after 4 months back again facing with display issue - display change issue resolved
3.after 2months back again facing with Speaker issue
Case I'd[protected]
I have tried every where to connect OnePlus team, but they give me everyday excuse not helping me.
br...

Hello, I am a OnePlus 9 user since 2021.my phone has a green line after Android 12 update after few days green line become white line.and this is not only my product issue .this issue is very common with every OnePlus 9 user after update..i visit through the OnePlus service centre they are asking for 1700INR..I don't want to pay the price because this is a pure hardware issue please respond as soon as possible...

MY oneplus 7 phone battery blasted, I raised complaint by calling customer care but didn't receive any update after 48 hours also. This battery issue could cause a serious threat also but no response from company side....

I have a one plus 8 phone and suddenly got two green vertical lines. I went to one plus store to get this checked as I m aware that many are facing this issue. The store refused to repair mu phone and rejected my request saying they haven't received any update from mgmt for one plus8 issues. I wrote to regional program manager however the issue isn't resolved. They are asking me to pay 12 k for display and pls note this is manufacturer issue...

Hi,
I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and...

Hi sir,
I have bought one "one plus 9" product on[protected] day and after one year (Novemeber 2022) my screen has got one green line after the Operating system update.
i went to service center multiple time but no resolution. i am fed up with roaming around one service center to another.

Do consumer have to pay for their defect product?
one plus 9 and 8 series are facing this problem. there product are...

My phone is OnePlus 8T, due to some technical issues my phone screen got one green line, when I checked online it's found that majority of people got the same problem, I mailed OnePlus support team but didn't get any reply, then I installed one plus support app, then diagnosis problem and book for a repair, but the app got message that "my phone warranty is over so I have to pay ₹12000 as repair cost", when I researched about this matter...

Mere pass ek oneplus ka 43 inch TV hai jiska 2 mahine pahle panel mein ishu aaya hai aur maine 16 January ko Maine complaint karvai thi aur technician 1 week ke andar visit kara tha unhone bola tha ki aapka TV warranty mein hai 1 week ke andar TV replace ho jaega Lekin Aaj 2 mahine Ho chuke hain na hi koi technician aaya hai na hi koi unka jawab aaya hai aur ham jab bhi call karte hain company wale 1 week to 10 days ka time lete Hain aise...

Hi OnePlus team

I bought one plus 8 on June 2020 and but getting green lines on display by March 18 2023 . Visited service center but no use i need to pay 14k to change the display. Why customers has to pay money when the hardware fault on OnePlus side. Pls check this ASAP.IMEI1:[protected]...

I am using one plus mobile 8 series. After the software updation which is provided by One plus itself two lines came on my display and I have given (07/03/2023) my phone to one plus care centre for service. But they told me to charge a huge amount for repairing the issue. But this problem was came after the software updation. Most of the one plus customers is having the same issue and this issue is viral in social media. I have contacted...

I would like to bring your kind notice that, we brought a 50inches LED from Onplus store at Jail Road, In New Delhi on[protected]Invoice Attached). There was a problem occurred in the display on[protected] & we CONTACTed CUSTOMER CARE for the same. The technician came & assured us that issue will be resolved in 15 days & We will replace the display panel. Our issue resolved on[protected] as our product was under guarantee period....

I visited nearby OnePlus service center to resolve the issue but they said that the issue can be fixed by changing the screen of the phone with free of costs but it should not have any physical damage.
And so The OnePlus service center didnt accept my mobile saying that my mobile have a minor scratch mark nead slider button, (screenshot also attached).
So now the situation is that, only if I pay 14k for the screen change then...

⚠️ OnePlus SCAM⚠️
I have OnePlus Nord which was showing green line issue on the display after software update and OnePlus said they are doing free service if there is no physical damage or water should not affect hardware. It's fine.
I bought the phone around august-2020 which they saying warrenty expired and asking me to pay Rs.13k for display change.
There is no physical damage inside and out but they are intentionally...

I bought a OnePlus TV (Y Series 108 cm 43 inches Full HD LED Smart
Android TV) in October 2020 and since then I have been suffering with this substandard product.
Within a couple of months black patches started to appear on the display screen.
It was reported to the call centre and after lots of follow-ups the service technician visited and said the entire display panel will have to be replaced. Since the same was not...

Oxygen OS 13 is not received...

I have ordered the TV in Jan 2022 and the display is damaged now after one year completion.The product is still under warranty but the issue is resolved even after 1 month post i raised the complaint.

One technician visited our house and took photo and went after that no update from him. I called Customer service almost 7 to 8 times and each time they give different different story. So absolutely no resolution till date.br...

Hi All,
I placed the order of oneplus 11 by trusting that oneplus will deliver the product ontime in oneplus.in stores site with an order number M[protected] initially it was said that order will be delivered by 20th of feb, later on 20th they asked to be paitenance till 24th and order will be delivered, but now again they are asking to wait till 27th feb.

I have paid the money on the very first day of order,...

My order No M[protected] in the name of Paramjeet Singh was ordered on 19th Feb and the Blue Dart buy came on 20th with the mobile set however he could not download a particular app on my old phone kept for exchange and hence taken back the Oneplus mobile. His name is Narender Yadav and the contact number is [protected]. When I contact him he said we have returned the courier back. Till then there is no revert from any one including...