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OnePlus India Complaints & Reviews

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Last updated Mar 28, 2024
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OnePlus India reviews & complaints page 3

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I have purchased oneplus 10r 2 months ago and now its screen is not working properly means, it has touch problem, then i visited to service center for this problem then they told after checkup that there is mother board issue, they told me that mother board is bend, but my phone is completely new without any dent bent and also there is no any scratch, the service center also confirm the same and they mailed the company that the phone does...
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Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement......
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K
Jun 27, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
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Latest software update caused all OnePlus 8t,9pro,9t mobiles has a green and pink line on screens.

Due to latest software update to oxygen 13, All the 8t, 9pro, 9t mobiles got a green and pink line on screen. When I reached OnePlus service center they were saying we are not responsible to replace your screen if your screen has a minor or major damage also. It will be only replaced free of cost if your phone falls under warranty and has not small and very minute screen or phone damage anywhere or else need to pay 15-20k for screen replacement...
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Shree Chaurasia
Jun 22, 2023
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Oneplus 7t damage due to company Software Update

I bought oneplus 7t on 29/09/19 while using the phone few days ago on 16 june 2023 my device hang and not responding anything i tried to restart but still no response was there i try to reset my phone then also no response was there but my phone was dead not charging nothing response was coming. I took the phone to near service centre they check the phone throughout and told me due to software update and glitch the motherboard of the phone...
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Lokesh Pallinti
Jun 20, 2023
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I'm completely devastated by the latest software

The lastest software that is oxygen OS 13 is completely disappointing like i had purchased their new mobile OnePlus 11 the hardware was good but the software is not good like it seems like a 10 thousand rupee phone I'm putting 60 thousand here and what I'm getting is a value of 10 thousand and there are huge camera issues regarding software from last 2 year's OnePlus is not even caring please help us this not only my problem this is the problem...
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Naveen2023
from Pune, Maharashtra
Jun 17, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Mobile ordered and cancelled refund not received

I had ordered mobile worth 21999 on 20-5-23 from one plus website and cancelled it on the same day. The amount was deducted from my card, however no refund recieved. I called oneplus customer care, they confirmed that they have not recieved money. I raisee it with my bank, payment gateway and RBI, both have confirmed they have not received money.
Oneplus is not ready to give in writing that they do not have money. Totally frustrtaed...
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Aagaz aarzoo
from Patna, Bihar
Jun 16, 2023
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Warranty claim product is missing

Had oneplus nord buds which got damaged then i bocked the warranty courier came and took my product then called from service center and said i have received buds of one side only.and they only received one side I have sent then complaint in consumer court case no: FX[protected].your team bothers me a lot I have also sent unboxing video to your team through whatsapp but they refused, I will never buy oneplus product again. If here also our...
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Abc12345.
Jun 10, 2023
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OnePlus LED y32 repair panel not working

Address:Haryana kurukshetra city ladwa pin 136132 vill Dhiangla
Website:Consumercomplaint.in

I am complaining from 6
7 months but I have not gotten any service from OnePlus and OnePlus technician took my LED in Feburary but one plus company is not returning my LED I am struggling from 7 to 8 months I have paid advance service chargers to OnePlus technician no one is hearing my voice in OnePlus company please help me my registered mobile number is [protected] please fix my LED OnePlus has worst customer service I have ever seen...
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Sisira K
from Kozhikode, Kerala
Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green lines on my Oneplus 9R Phone screen due to Software update

I have a Oneplus 9R phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on my screen after a
software update. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Bengaluru, they said that free-of-cost screen replacement cannot be done since my phone's water litmus colour changed. I can assure you my phone has not fallen...
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Sisira K
from Kozhikode, Kerala
Jun 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green lines on Oneplus 9R Phone screen due to Software update

I have a Oneplus 9R phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on my screen after a
software update. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Bengaluru, they said that free-of-cost screen replacement cannot be done since my phone's water litmus colour changed. I can assure you my phone has not fallen...
+1 photos
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LATHIYA MANAV
Jun 7, 2023
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Lome problem

Address:One plus

I have a OnePlus 8t modal, I am having this line problem and my international piece is refusing to replace the display here in India, so it is asking me to go to the country where I bought the phone and do the repals and my The mobile also has international warranty, so why didn't they give it to me? I also gave all the documents to OnePlus care in Surat Gujarat...
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Iam using oneplus 9r mobile. After updating my phone. It is showing the green lines on the screen. I am not able to solve this problem. As this is update problem. I want it to be solved by OnePlus company....
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saikumars124
from Hyderabad, Andhra Pradesh
May 25, 2023
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Tv Under warranty nt replaced

NO response always says 7 days. Technicians always cancels tickets without any intimation.

TV IMEI Serial numbr: E6210065C2RP00308

Need panel warranty asap...
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pratik027
May 19, 2023
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TV Panel under warranty not getting replaced

My TV panel which is not working properly and is under warranty has not been replaced since almost 2 months. Customer care is heckling and asking to call daily about the status. Is this the service Oneplus is providing to its customer? My request number is : IN05204TV[protected]...
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Mittal Kavita
from Delhi, Delhi
May 17, 2023
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Replacement of device

I bought OnePlus 11r and it's defective piece I have visited several times in there service centre but issue is still there.
Battery Drained fast, back gesture doesn't work properly, picture downloading issue from Google photos, heating of device is also there and so on...
Please take proper action and replace this device. I am tired of visiting service centre...
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Minnuchinnu
from Kochi, Kerala
May 16, 2023
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Two lines across the home page

Address:Kainikattu House, Nazareth,Kochi

Two weeks back one day suddenly a line appeared across the home page...
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abhishekdas696
from Kolkata, West Bengal
May 16, 2023
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Oxygen OS is crashing

Address:Kolkata

Recently I bought one plus CE3 lite 8/128 variant, with Android version 13 and Oxygen OS 13.1. Now I set up a work profile in it and when I am trying to open my work profile app / official apps for my work it keeps crashing and not solving any way I have restarted my phone still it's not solving. I am traveling and have no other device to connect to office mail or something. Now It's hampering my job. OnePlus is the worst and most pathetic...
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Kajmi22
May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV replacement pickup after 5month waiting but not received voucher code

Address:Fafaut, Begusarai, Bihar-848202

Dear Sir/Madam
Request was given for my TV replecement which was given during warrenty then the TV was picked up by oneplus team on 3rd Jan and told by oneplus team that voucher code or another new TV will be given to you will be given . January to May is the month. But tv no voucher code not received. Oneplus is requested to solve our problem soon.
TV SERIAL NO.012000BM295771F864...
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Ramzan kutty
from Powai, Maharashtra
May 9, 2023
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Display issue with Oneplus 8 pro

Address:Growels mall kandivali west
Website:www.oneplus.in

I have been a fool to invest a big amount to buy OnePlus 8 Pro so called premium phone.
My phone is just 14 months old and after the update i started facing issue with the green colour screen. What a cheap quality display they use. They are the worst to provide the service. Can't believe more than 50k just vanished in 14 months now the phone is useless just flash the green light everytime i use the phone....
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MKumar1988
from Chennai, Tamil Nadu
May 8, 2023
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OnePlus display issues with all models

Address:OnePlus service center, VR Mall, Anna nagar, Chennai

I had faced the similar issue with mobile display which most of the ppl are facing today, which seems to be a know and wantedly released by OnePlus. I have been chasing them for a replacement and there is no stock available. It's more than 3 months and I get the same response. This ia going to be the last device im gonna use from OnePlus and i strongly don't recommend anyone to buy l/not even think of buying a OnePlus device due to the cheap...
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