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OnePlus India Complaints & Reviews

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Updated: Feb 7, 2026
Complaints 1193
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39
Unresolved
1154
Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 6

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R
[email protected]
Apr 15, 2023
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I bought one plus 8 pro 1 year ago .than my set problem green line and pink line on display. 1 week ago my phone 645 mb than I will update this mobile than my phone display 7green line on my display service center not responding my handset he is talking you are talking on company.what happened is a premium phone purchasing benifit.
OnePlus India customer support has been notified about the posted complaint.
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    F
    Fahim akhtar0786
    Apr 15, 2023
    Resolved
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    Resolved

    When I claim warranty of oneplus nord buds then receive one side buds only

    I had oneplus nord buds which got damaged then i bocked the warranty courier came and took my product then called from service center and said i have received buds of one side only.and they only received one side I have sent then complaint in consumer court case no: FX[protected].your team bothers me a lot I have also sent unboxing video to your team through whatsapp but they refused, I will never buy oneplus product again. If here also our...
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    M
    Mahender nath ravulakolla
    from Hyderabad, Telangana
    Apr 13, 2023
    Apr 17, 2023
    This thread was updated on Apr 17, 2023
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    Wrong status in app on tracking. I dint got any call grom agent.. cal me [protected]
    Status shows, customer not ready for exchange. But i dint got any call. I m waiting for phone since 2 days.

    Cheater bluedart
    OnePlus India customer support has been notified about the posted complaint.
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    Not helpful, , dint recevied any update from the team.
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      M
      Mahender nath ravulakolla
      from Hyderabad, Telangana
      Apr 13, 2023
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      I was suppose to get my one plus phone . I was closing tracking bluedart, but status is shows that customer not ready to accept exchange, but the fact 8s I dint got call from agent..
      [protected] my number.. I wi not bare this type of cheating.. I dint recived one plus phone and burds
      OnePlus India customer support has been notified about the posted complaint.
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        M
        Mishaal Dawnak
        Apr 10, 2023
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        Green line on screen after Android 12 update.

        Right after I updated my phone to Android 12, green lines have started appearing on the screen. After doing some research, I found out the company has not mentioned anywhere on the update that there are voltage changes that will cause damage to your screen, specifically OnePlus 8 and 8 pro. I'm extremely disappointed by this as I have to search answer from other users who have conducted the research that OnePlus should have before releasing...
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        V
        venkat7716
        from Rajahmundry, Andhra Pradesh
        Apr 6, 2023
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        Address: RAJAHMUNDRY

        Worest service center in rajahmundry.
        am using oneplus 8 mobile, few months back its screen display damge and am going to one plus service center and replace display it cost 14000/-, after 3days they are delivered my mobile but finger lock sensor was not working. am asking to service center for solution they are told me we have no stock please wait, am waiting for very long time its take 3 months last week am going to service center and asking for my mobile fingr sensor problem the manager ( devi ) behave very rude and very shout voice using unparlmentry laguage my problem not resolve by 4months please resolve please.
        +1 videos
        OnePlus India customer support has been notified about the posted complaint.
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          F
          Febin1696
          from Ernakulam, Kerala
          Apr 6, 2023
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          Address: Puthenpurakal house, kodamkulangara, tripunithura, 682301

          A green line appeared in my one plus 8T, after software update, booked a service request for free replacement of screen, they declined my request, and informed me that my warranty period got over, no physical damages was caused to my phone, after software update I got this problem

          So I request to replace my screen for free
          OnePlus India customer support has been notified about the posted complaint.
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            S
            Sabisha
            from PUNE, Maharashtra
            Apr 4, 2023
            May 23, 2023
            This thread was updated on May 23, 2023
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            I,
            I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and screen stopped working why should I pay the money for the repair.

            Oneplus Customer Care don't respond over email, Also representative speak very rudly, they don't give any solution. I already called[protected] and spoke with Manisha Singh. I want to take this issue with consumer forum as I have full rights to get solutions for my phone as its under warranty.
            OnePlus India customer support has been notified about the posted complaint.
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            This Chinese company didn't even thought of calling or taking any action.
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              P
              Prem2023
              Apr 4, 2023
              Resolved
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              Resolved

              Address: House 308, old Kondli pandit mohalla East Delhi 110096

              The problem is coming from the time I have purchased the TV.
              1. After 10 days of purchasing TV I got wifi problem and got TV replacement
              2. after 4 months back again facing with display issue - display change issue resolved
              3.after 2months back again facing with Speaker issue
              Case I'd[protected]
              I have tried every where to connect OnePlus team, but they give me everyday excuse not helping me.

              I want extended TV warranty and replacement TV.
              Apr 15, 2023
              Complaint marked as Resolved 
              No one called me, if I am they are telling case highlighted but till issue not resolved yet request id IN05371TV230314006. The problem is coming from the time I have purchased the TV. 1. After 10 days of purchasing TV I got wifi problem and got TV replacement 2. after 4 months back again facing with display issue - display change issue resolved 3.after 2months back again facing with Speaker issue
              OnePlus India customer support has been notified about the posted complaint.
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                C
                COD GAMER
                Apr 1, 2023
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                Address: Dibrugarh one plus service centre

                Hello, I am a OnePlus 9 user since 2021.my phone has a green line after Android 12 update after few days green line become white line.and this is not only my product issue .this issue is very common with every OnePlus 9 user after update..i visit through the OnePlus service centre they are asking for 1700INR..I don't want to pay the price because this is a pure hardware issue please respond as soon as possible
                OnePlus India customer support has been notified about the posted complaint.
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                  S
                  Suvigya Gupta
                  Mar 27, 2023
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                  MY oneplus 7 phone battery blasted, I raised complaint by calling customer care but didn't receive any update after 48 hours also. This battery issue could cause a serious threat also but no response from company side.
                  OnePlus India customer support has been notified about the posted complaint.
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                    P
                    Prasan28
                    Mar 25, 2023
                    Apr 1, 2023
                    This thread was updated on Apr 1, 2023
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                    I have a one plus 8 phone and suddenly got two green vertical lines. I went to one plus store to get this checked as I m aware that many are facing this issue. The store refused to repair mu phone and rejected my request saying they haven't received any update from mgmt for one plus8 issues. I wrote to regional program manager however the issue isn't resolved. They are asking me to pay 12 k for display and pls note this is manufacturer issue as I have not dropped my phone . There is no physical damage to my phone. One plus has to take responsibility instead of pushing it to customer
                    OnePlus India customer support has been notified about the posted complaint.
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                    Same problem..is ur problem solved
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                      S
                      Sabisha
                      from PUNE, Maharashtra
                      Mar 25, 2023
                      May 23, 2023
                      This thread was updated on May 23, 2023
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                      Hi,
                      I bought OnePlus 10 R phone on 10th July 2022, I started facing issue after 5 months, while getting call screen was not displaying, touch was not working. And in March display stopped working completely. After speaking with OnePlus Customer Care I sent my phone to service Center, But they asking me the cost of repairing the phone. If my phone is already under warranty till 9th July and if screen is not broken and no damage and screen stopped working why should I pay the money for the repair.

                      Oneplus Customer Care don't respond over email, Also representative speak very rudly, they don't give any solution. I already called[protected] and spoke with Manisha Singh. I want to take this issue with consumer forum as I have full rights to get solutions for my phone as its under warranty.
                      OnePlus India customer support has been notified about the posted complaint.
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                      No acton taken by this Chinese company. They are only responsible to take money and not give any service.
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                        R
                        Rahul131
                        from Ambikapur, Chhattisgarh
                        Mar 23, 2023
                        Jun 26, 2023
                        This thread was updated on Jun 26, 2023
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                        Address: Roshan kirana store, Takiya road, Ambikapur
                        Website: www.oneplus.in

                        Hi sir,
                        I have bought one "one plus 9" product on[protected] day and after one year (Novemeber 2022) my screen has got one green line after the Operating system update.
                        i went to service center multiple time but no resolution. i am fed up with roaming around one service center to another.

                        Do consumer have to pay for their defect product?
                        one plus 9 and 8 series are facing this problem. there product are not upto market value. Even service center guy is not able to provide the solution then where should the consumer of the product will go.

                        i don't have any option but rather pay for there defective product.

                        Resolution : I want new product with same configuration.
                        OnePlus India customer support has been notified about the posted complaint.
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                        no action taken against this complain
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                          F
                          Febin1696
                          from Ernakulam, Kerala
                          Mar 22, 2023
                          Jun 26, 2023
                          This thread was updated on Jun 26, 2023
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                          My phone is OnePlus 8T, due to some technical issues my phone screen got one green line, when I checked online it's found that majority of people got the same problem, I mailed OnePlus support team but didn't get any reply, then I installed one plus support app, then diagnosis problem and book for a repair, but the app got message that "my phone warranty is over so I have to pay ₹12000 as repair cost", when I researched about this matter it's found that OnePlus company is sending bugs through software update so its very serious issue to discuss, by this way they mentally forcing everyone to buy new phone or to they will get repair cost.

                          It's an injustice from OnePlus india
                          OnePlus India customer support has been notified about the posted complaint.
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                          one plus has not taken action against it.
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                            A
                            Atul Hussain
                            Mar 20, 2023
                            Resolved
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                            Resolved

                            Address: Banglore
                            Website: OnePlus service

                            Mere pass ek oneplus ka 43 inch TV hai jiska 2 mahine pahle panel mein ishu aaya hai aur maine 16 January ko Maine complaint karvai thi aur technician 1 week ke andar visit kara tha unhone bola tha ki aapka TV warranty mein hai 1 week ke andar TV replace ho jaega Lekin Aaj 2 mahine Ho chuke hain na hi koi technician aaya hai na hi koi unka jawab aaya hai aur ham jab bhi call karte hain company wale 1 week to 10 days ka time lete Hain aise karte karte unhone 2 mahine kar diye Hain please meri is query ko resolve Karen

                            My contact
                            Name = Hussain
                            Mail id = [protected]@gmail.com
                            Case I'd =[protected]
                            Mar 28, 2023
                            Complaint marked as Resolved 
                            No resolve my complaint
                            OnePlus India customer support has been notified about the posted complaint.
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                              S
                              Selvakumar T
                              Mar 19, 2023
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                              Hi OnePlus team

                              I bought one plus 8 on June 2020 and but getting green lines on display by March 18 2023 . Visited service center but no use i need to pay 14k to change the display. Why customers has to pay money when the hardware fault on OnePlus side. Pls check this ASAP.IMEI1:[protected]
                              +1 videos
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                                C
                                Chirath
                                from Malappuram, Kerala
                                Mar 14, 2023
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                                Address: Banglore

                                I am using one plus mobile 8 series. After the software updation which is provided by One plus itself two lines came on my display and I have given (07/03/2023) my phone to one plus care centre for service. But they told me to charge a huge amount for repairing the issue. But this problem was came after the software updation. Most of the one plus customers is having the same issue and this issue is viral in social media. I have contacted the customer care of one plus and the experience is poor. So kindly need your intervention to solve the issue not only of me but also the one plus customers.

                                Reference id: KIY7RSQ9XSLH
                                Customer name : Vishnu
                                Contact Number : [protected]
                                OnePlus India customer support has been notified about the posted complaint.
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                                  S
                                  shikhachawla
                                  from NEW DELHI, Delhi
                                  Mar 10, 2023
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                                  Display Problem In LED 50inches

                                  Address: FLAT NO. 24C, BLOCK-A1A, JANAK PURI, New Delhi-110058

                                  I would like to bring your kind notice that, we brought a 50inches LED from Onplus store at Jail Road, In New Delhi on[protected]Invoice Attached). There was a problem occurred in the display on[protected] & we CONTACTed CUSTOMER CARE for the same. The technician came & assured us that issue will be resolved in 15 days & We will replace the display panel. Our issue resolved on[protected] as our product was under guarantee period....
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                                  K
                                  Kapso44
                                  from chennai, Tamil Nadu
                                  Mar 9, 2023
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                                  Address: 111 Barakha Road TNHB Colony Kilpauk

                                  I visited nearby OnePlus service center to resolve the issue but they said that the issue can be fixed by changing the screen of the phone with free of costs but it should not have any physical damage.
                                  And so The OnePlus service center didnt accept my mobile saying that my mobile have a minor scratch mark nead slider button, (screenshot also attached).
                                  So now the situation is that, only if I pay 14k for the screen change then this red line issue will be fixed.
                                  But it's quite clear that this issue is because of the latest OS updates or some hardware issue caused by the update, which has to address by OnePlus Team themselves at free of cost.
                                  OnePlus India customer support has been notified about the posted complaint.
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