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OnePlus India Complaints & Reviews

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Last updated May 7, 2024
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OnePlus India reviews & complaints page 2

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S
sahu007
Aug 30, 2023
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Tv installing delay

Address:house no 24 ,jail road ,ravij gandhi nagar ,nashik road

Tv deliver but installing not proper ....
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A
Arnab_Das
from Kolkata, West Bengal
Aug 23, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OnePlus Bud Pro (Battery Drainage Issue)

I have bought OnePlus Buds Pro (7.2.2022) a year ago. Unfortunately, the Airpods has been causing issues (Battery Draining) and as of now I am unable to use it. Therefore, considering the price range it is bought (i.e, 10, 000 INR) it is expected to be more durable than it seems to be.
Although after raising the concern from past 5-6 months, absolutely no help I got from the respective company considering all the above condition of...
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D
DhineshDK97
from Madurai, Tamil Nadu
Aug 22, 2023
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Regarding OnePlus 9 5G - Display Greenline issue

Dear Sir/Madam,

It has been noted that my OnePlus 9 5G phone gets a green line at the middle of the display from top to bottom without any physical damage in phone due to the software update done on End of the week Of July. I've called customer care number and they insisted to factory data reset the phone. The same has been done as per their voice but the issue persist. I've then visited the nearest service centre i.e., OnePlus...
+1 photos
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A
Anirudh@2001
from Jind, Haryana
Aug 21, 2023
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Refund not Issued

I have placed two orders of Ce3 lite on 1 August 2023, First of all you yourself cancelled the order by showing “Order canceled due to non-existent offer”.

Order id are

M[protected]

M[protected]

Now I am not receiving refund in my credit cards for both the orders for last 20 days.

Today is 20 August 2023 I have not received any of my refund.
br...
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K
Kiranavhad24
from Nashik, Maharashtra
Aug 17, 2023
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Package not delivered

I ordered the mobile phone on the 9th and paid online
I was given a delivery date of 17th
But by 17th I have not received my delivery
And I am not being told any status
OnePlus: New Order # M[protected]...
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Divya Meena2
Aug 16, 2023
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My OnePlus tv was suddenly stopped

My tv was suddenly stopped working its not turning on. So i raised rhe ticket the agent was cancelled the ticket 2 times and not informed anything and 3rd time the agent came and told motherboard issue and again cancelled the ticket and i called the customer service why the agent not came again to repair they told they cancelled the ticket and asked why .? They given the service number and told to contact to them and they sent same agent...
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9
9996744413
Aug 15, 2023
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Refund not received from Oneplus store website

I have placed 2 orders with order id M[protected], M[protected] and they were canceled on 2nd of august2023 by oneplus end and today date is 15 August 2023 but till today I haven’t received my refund yet the comitment timeline has also passed called coustomer care tons of times but no response hats how a bug giant oneplus work or earns money by blocking refunds? Please esclate my issue as my money has been stuck and my due...
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B
Bibhudattasahoo08
Aug 14, 2023
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OnePlus TV has mother board issue

Issue reported on July 21st of 2023,
1st Complaint raised - insi[protected]
2nd reported is- Case ID: #[protected]
Client Mob Number - [protected]

Issue: My OnePlus TV Y Series 32Y1 (Product Model: 32HAOAOO) was not switched on, 1st time technician visited and confirm that TV has mother board issue, it is under warranty period, post that after many phone calls no response received from OnePlus service.br...
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R
RevathiAravindSM
from Chennai, Tamil Nadu
Aug 14, 2023
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One Plus TV 43 Inches - REG

Purchased oneplus tv 43 inches through Amazon on 7.10.2021.

Facing Display issue from past 2 days. Under warranty.

Kindly make necessary arrangements at the earliest.

Order no :[protected]

Order date : 06.10.21

Invoice No : SMAC-984
Alternate mail : [protected]@yahoo.com...
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V
Vishakh vk
from Kozhikode, Kerala
Aug 8, 2023
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Oneplus tv panel issue

Address:Kozhikode, Kerala

I brought oneplus tv from April 4th 2023. Within two months its got display on lines. I raise a repair request from july 10th 2023. But till now am not getting any updation from your end. I want to raise a complaint against this.
Repair request id : IN02327TV[protected]...
+2 photos
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Website:oneplus.in

Hello,

Please refer to the attached email about a refund order.

I had ordered a OnePlus phone on 31st July and it was automatically cancelled immediately after placing it due to some technical issues.
However, money was deducted from my credit card. Since I had opted for an EMI option, the EMI account has been opened by the bank in my name.

The refund, which I was supposed to receive...
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N
Naveen 2002
Aug 7, 2023
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Still now Not yet delivery my earbuds

Address:OnePlus PUD Center Bangalore
Website:Service Center OnePlus PUD Center Bangalore

I was service requested OnePlus buds z2 on July 22. Shipment will picked on 24. 25th July delivered to service center still now not yet delivery my earbuds and no proper response from customer care...
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N
Naveen 2002
Aug 7, 2023
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Not yet delivery my earbuds

Address:Service Center OnePlus PUD Center Bangalore

I was service requested OnePlus buds z2 on July 22. Shipment will picked on 24. 25th July delivered to service center still now not yet delivery my earbuds and no response from oneplus service center...
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C
chetna vyas 123
from Indore, Madhya Pradesh
Jul 26, 2023
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TV not working and no support from oneplus .. waste of money they are cheater

TV details :- OnePlus Y1S 80 cm (32
inch) HD Ready LED Smart
Android TV with Android 11
and Bezel-Less Frame
Warranty: 1 Year Comprehensive Warranty and
Additional 1 Year on Panel Provided By the
Manufacturer From Date of Purchase
1. [IMEI/Serial No: P6230044C9CC0
6243 ]...
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S
Sandhiya.S
from Chennai, Tamil Nadu
Jul 20, 2023
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One plus 9R Green line issue-not resolved

Address:Chennai

Recently OnePlus user are facing line issue in display. Yesterday I too faced the same issue in my mobile. I took my phone to one plus service center they have rejected it because there is a little dot at the end of the screen, which is at the edge of frame and display but it doesn't affect the display and there is no big internal and external display issues in my phone. I can't afford to pay money to change my display since it was not my...
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S
Sahabe alam
from Delhi, Delhi
Jul 19, 2023
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Regarding to Defect in Display

Address:Chamber :- K 142 tis hazari court, Delhi 110054

This is informe you that I'm Sahabe alam, Advocate( Delhi High Court) that I had Purchased oneplus 11R 5G Dated 20/03/2023
Recently I had updated (15/06/2023)my OnePlus 11R device to the latest software version released by OnePlus . Immediately following the update, I noticed the presence of a prominent light on top right of my mobile screen, impairing the overall display quality. Upon researching this issue, I discovered that many...
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I am having 1+8 phone on display the green line has come ..after visiting service centre they are not ready to repair i visited the service centre there 100 customer were there out of 100 70 people were for green ine issues ..we are taking 70k phone wats the use if we get such line without any physical damage .

i dont knw anything i need my phone to be repaired anyhow its company issue were manny customer are facing same green...
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N
Nagaraju008
Jul 11, 2023
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Defective 50Inch TV delivered

Address:2-6 Movva Palem, Movva Post and Mandal, Krishna District, Andhra Pradesh 521135

TV was bought from Amazon on 7th Feb 2022.

I received defective OnePlus TV(50 inches) found on same date as it was assembled but found the defect on screen after engineer left the house. When we call Engineer he said he will raise with concerned team but he did not do and later(2 weeks) he said speak to OnePlus TV Support.

I had talked with support team and raised the case with them. Egnineer came and verified...
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G
gajen297
from Delhi, Delhi
Jul 5, 2023
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ONE PLUS MOBILE repair

Website:service.oneplus.com/in

Dear Sir,

I have a One plus Nord CE3 Lite5G phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on screen after a software update. And the same green lines appeared on my mobile screen. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Delhi, they said that free-of-cost screen replacement cannot be done since...
+2 photos
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O
Oneplus 9R
Jul 1, 2023
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Software updates issues on display screen

Address:Sudhinsha sj , parayil veedu ,veiloor ,Thonnakkal PO , mangalapuram , Trivandrum , kerala 695317
Website:Google

Due to oneplus software updates 3 lines occurred on display screen
Oneplus customer service center their are not attending complaint of software updates . I buy the oneplus 9R phone before 1 year and 3 months...
I want a proper solution for my complaint ....
+4 photos
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