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OnePlus India Complaints & Reviews

oneplus.net/in
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Updated: Jul 7, 2026
Complaints 1196
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39
Unresolved
1157
Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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OnePlus India reviews & complaints page 2

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S
Sisira K
from Kozhikode, Kerala
Jun 8, 2023
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Green lines on my Oneplus 9R Phone screen due to Software update

I have a Oneplus 9R phone and as it has been commonly seen in One Plus phones recently, green lines have appeared on my screen after a
software update. Now the number of lines have increased.

When I visited the official service centers of Oneplus for India in Bengaluru, they said that free-of-cost screen replacement cannot be done since my phone's water litmus colour changed. I can assure you my phone has not fallen...
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Mishaal Dawnak
Apr 10, 2023
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Green line on screen after Android 12 update.

Right after I updated my phone to Android 12, green lines have started appearing on the screen. After doing some research, I found out the company has not mentioned anywhere on the update that there are voltage changes that will cause damage to your screen, specifically OnePlus 8 and 8 pro. I'm extremely disappointed by this as I have to search answer from other users who have conducted the research that OnePlus should have before releasing...
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S
shikhachawla
from NEW DELHI, Delhi
Mar 10, 2023
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Display Problem In LED 50inches

Address: FLAT NO. 24C, BLOCK-A1A, JANAK PURI, New Delhi-110058

I would like to bring your kind notice that, we brought a 50inches LED from Onplus store at Jail Road, In New Delhi on[protected]Invoice Attached). There was a problem occurred in the display on[protected] & we CONTACTed CUSTOMER CARE for the same. The technician came & assured us that issue will be resolved in 15 days & We will replace the display panel. Our issue resolved on[protected] as our product was under guarantee period....
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A
Ashoki singla
Feb 1, 2023
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Defective oneplus bullets wireless Z2

With in warranty period, not repairing /repacing the same...
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santhosh gudla
from Srikakulam, Andhra Pradesh
Jan 9, 2023
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Display issue on OnePlus 8T mobile

Address: Srikakulam

After the lastest os updated from OnePlus I am facing the green line issue on display and booker a repair from one plus and people from OnePlus asking money to fix the issue since the device is out of warranty but almost all the one Plus 8 users facing the issue because of the latest update and OnePlus should replace the screen for free of cost because 15k is quite expensive amount. And some of the users from different forums claiming that...
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M
Manisha Sheth
Oct 3, 2022
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Nord 2 not working

Dear One Plus Team,

I purchased One Plus Nord 2 on 8th Feb 2022.
Since I purchased this device I am facing multiple issues like:
Unable to disconnect the phone
Phone is hanging
Sometimes it automatically re-starts
Abnormal charging
The phone becomes unresponsive
Phone Details:
IMEI Number: [protected]
OS Version: V11.3
Version : 8GB RAM +128 GB
br...
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Y
Yashas M K
Sep 26, 2022
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Lost mobile

As I my mobile was stolen inside the bus. Can u please make the mobile secure or block its usage or help me find it as I'm a student.
Kindly do the needful
Thank you...
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Reetu reetu
Mar 11, 2022
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Facing issues since I purchased phone or pick and drop issue

I purchased OnePlus Nord ce in July 2021.since i am facing problems like it's muted automatically on goes on hold automatically, or in speaker automatically.when i picked a call firstly it's gone on muted every time.i mam very much fed up with this phone.finallyphone was picked on 3rd March through logistic.and i recieved this phone on 11th March 2022, what I saw that parcel was teared, tempered even inside packaging was also teared.when...
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P
pushkar pawar
from Delhi, Delhi
Feb 24, 2022
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Fraudulent by one plus Service Center-Mobitech Creations Pvt Ltd, No D10, Connaught Place, New Delhi, Delhi 11000

I gave my phone one plus 8T for repair to one plus service center-Mobitech Creations Pvt Ltd, No D10, Connaught Place, New Delhi, Delhi 110001 on[protected].There was Multiple issue as per best of my knowledge.Service Center examine the phone and found problem in speaker only which they repaired.On[protected] I collect my phone and speaker was working.

After Collecting the Handset I observed that the battery consumption was...
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B
bharat_k
from Nagpur, Maharashtra
Jan 28, 2022
Feb 2, 2024
This thread was updated on Feb 2, 2024
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OnePlus Buds repair

I bought the OnePlus Buds in 2020 despite issues from friends regarding it's build quality and durability. Now the right bud has stopped functioning and when I went to the service center, they said that since the product is out of warranty, they won't do anything. I called the customer service helpline (on 28/01/2022) and the representative also told me that since the product is out of warranty, which is only one year, they won't do anything...
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S
sailirum
from Chennai, Tamil Nadu
Jan 12, 2022
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OneTV Q 55"

Address: Hyderabad

I have decided to make this public. I have logged a complaint regarding my Q! TV on Nov 30, where my TV screen got damaged. Since the TV is not covered under warranty, I have agreed to pay for the part. The engineer (who supposed to be a local third party) initially told me that I have to pay for the spare, which is around Rs. 40, 000/- towards the spares and the payment has to be done to the vendor not to the Oneplus. This was not agreed...
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A
ankur_kundnani
from Delhi, Delhi
Jan 5, 2022
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Display issue with my new Y series 32 Inch HD TV

Address: Moti Nagar, Delhi

It's been more than one month that i have raised a complaint about the display issue with my tv purchased via Amazon india.

Complaint number: C134290
reference number:[protected]
first complaint date: 3rd Dec 2021

issue: Black spots are visible on my TV display

customer support reply: "As I can see the spare part is out of stock. But no worries I will escalate the case to higher...
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I
inu0
from Jaipur, Rajasthan
Nov 23, 2021
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OnePlus tv repair fraud

Address: Bharat gas bhankrota

I have bought a OnePlus y series 40 inches smart TV from Flipkart and it deliver on 13 oct2021 after 11 days of installation the display panel of tv is not working and I raised a repair request on 28 oct and a technician visit on 29 oct and diagnose the tv and he the service engineer will reach within 7-8 days and repair my tv but I wait for repair my till now but no one come to repair tv...
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J
Johnz80
from Mumbai, Maharashtra
Oct 27, 2021
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One plus 9

I had purchased a brand new one plus phone on 26th sept 2021. I was facing frequent problems of the phone getting hanged and then it automatically restarted. I ignored it as I am busy in my daily work routine but now for the last few days it's camera stopped working. I visited the authorised service centre and they updated the software of the phone but it was of no use. The problem persisted as it was. I am really shocked and harrassed by...
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S
Sharma sidh
Aug 31, 2021
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Headphone Bhule Hue

Address: Shanti nagar bara chakia east champaran

Right side no work...
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I
Ishan Chaturvedi
May 29, 2021
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Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

Address: OnePlus India

OnePlus phones bad in quality.
OnePlus worst after sales service.

Not able to manage con calls on my OnePlus Nord.
Phone freezes in middle of the call.

Hangs all day.

All that when I am working from home.

Paid 29, 000 rupees for this piece of plastic.

Very disappointing.

Don't waste your money buying OnePlus.

And according...
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S
Sneha Ashar
from Mumbai, Maharashtra
Jan 8, 2021
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Display burning issue due to company defect

Address: Room no 302, Hari on co operative society,building no 167. Tilaknagar.mumbai 89, Building no 167, B wing , room 302.

This is with regards to the oneplus 7 pro mobile phone I use . On 7th January 2021 evening all of sudden front camera stopped working . I called oneplus helpline and they advised me few steps to run and check if it starts working but failed to help further which then the executive of yours guided me to visit near by oneplus care center. I reside in mumbai ( chembur area). So near by oneplus center for me is Kurla phoenix market City.
br...
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S
ssecomp
from Delhi, Delhi
Sep 9, 2020
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One plus nord back cover broken

I recently (02 weeks before) bought a one plus nord and out of nowhere its back is now broken and when I googled I saw that so many people are facing similar issues with their OP7, 7t and now nord, Initially I didn't think that I should be the one to pay for since it broke with no fault of my own, maybe because of some fault in manufacturing but since i checked online and the cost was less then 3000 INR so instead of going through the hassle...
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Sainath Padala
from Mumbai, Maharashtra
Apr 26, 2025
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I'm extremely frustrated with the service for my TV issue. I raised a complaint on April 9th, and despite repeated follow-ups, no one has contacted me to resolve the issue. The initial timeline of 3-5 days was pushed to 5-7 days, then 9-15 days, and still, there's been no progress. When I reach out to the support team, they claim they don't have the authority to help and ask me to wait for the Turn-Around Time (TAT). This lack of communication and resolution is unacceptable
OnePlus India customer support has been notified about the posted complaint.
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    T
    Thirumalj
    Jan 27, 2025
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    I have ordered oneplus Z2 with ANC NECKBAND it worth 1999/- INR. But I have received oneplus Z2 without ANC. I have called customer care they said to complaint nearest store. It's been 45 days ago, still now there is no response. Please help me by refunding my money.
    OnePlus India customer support has been notified about the posted complaint.
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